This document contains a resume for Saffy Eldin Alsaka, an Egyptian national born in 1970. It summarizes his experience working in food and beverage management roles over several decades, primarily in Egypt but also in Iraq, Kuwait, and the UAE. It details his responsibilities and achievements in positions such as Food & Beverage Director, Assistant Food & Beverage Manager, and Executive Chef. It also lists his educational background and qualifications in hotel and kitchen management.
1. 3 san jaini St. Kafer Abdo ,Roashdi Alexandria
Saffy Eldin Alsaka
Date of birth: Dec 13th, 1970
Nationality: Egyptian
Marital status: Married
3 san jaini St. Kafer Abdo ,Roashdi Alexandria
Telephone: +201000558021 / +201211878162
Email: saffy.alsaka@gmail.com
P E R S O N A L P R O F I L E
With a kitchen & catering solid background I put all my experience to serve
our guests with passion and excellent quality, looking at satisfied customers
with expressions drives me to maintain the winning team.
There is no incompetent person there is only leaders whom can achieve
success.
I take the initiativeto determine the management needs and look for the best
ways to meet their needs.
I’m ensuringthat team members understand the management mission.
I m a decisions maker and on – time decision consideringlongterm implication
when making decision.
I m seeking inputs from team members when making decision thatwill affect
them and provide them with regular feed back on how will they perform their
jobs.
I have a strong work ethic, maintain high ethical standards,candid about
weakness and strength and never undermine others.
I make communication early and openly with management and employee and
build effective relationship and earn their trust.
I lead team members by being good examples and take time to teach them and
help them to achievetheir goals.
I m flexibleand open others suggestions to determine the best.
Method for accomplishingassignmenton time competently.
Open feedback from others and strivefor excellence.
2. Saffy Eldin Alsaka
Page 2
I help individual teammembers to understand how their contributions support
the overall purposeof the organization and management.
I demonstrate team members’ commitment to the values of organization and
managements and to behave in accordancewith management values.
I do involveteam members in setting vision and direction and ensurethat they
have a clear sense of direction.
I ensure that team members areclear on how to achievemanagement vision.
I communicate management and organizational strategy to the team and
maintain a clear focus on organization priorities.
I ensure that the team goals supportthe management goal and find innovative
ways to improve it
I can achieve smooth workflow through effective coordination with management,
other department and team members.
I eliminateunnecessary hierarchy procedures and obstacles for work
I m proactivein all operations makinguseof my previous experience.
I accustomed to mobilizeall types of functions logistic capability supply network
to get permanently customers
I have a strong hand in team working with by guiding,coachingand carryingout –
in and of – job training.
I m helpingin identifyingbusiness and developments needs as well as job
objective and performance standards and constructingdevelopments plan
needed.
I m professional to organizingwork group so people work well with each other
and empowering lines of authorities and responsibilities.
I can help to ensure that people areproperly trained and match the right people
to the rightjob.
I ensure that people have the sufficientand rightinformation they need to do
their job perfectly and given them the opportunities that help them to develop
great capacity.
I believe to give recognition for positiveperformance and correct people in
positiveway when improvement is needed
I allowothers to responsibleand delegate work that should be done by others.
I can encourage creativethinkingand utilizepeople abilities.
I can explain clearly expectation when assigningtasks to team members and help
them to achieve their potential.
I ensure that team members have an awareness of changes – if there is – that
affect their performance.
I make sure that the team has useful feedback to know hoe they are doing.
3. Saffy Eldin Alsaka
Page 3
E X P E R I E N C E
Food & Beverage Director
Grand Royal Hotel Alex .
191 Rooms City Business Hotel with one main rest.
One Italian rest. And four out lets with one swimming pool
Working out with 3 catering contracts under my
management
Good ranking on trip adviser ( # 9 out of 38 hotels )
6.8 on booking
Starting from September 1st , 2016 tell now
Food & Beverage Director
Serentiy Makadi beach and spa Hurghada
1300 rooms in tow hotels In charge of F&B operation
Controlling Tow hotels with German , Holland , Russian Guest
Average F&B guest satisfaction index of 85%
Leading major renovation for both hotel kitchens and outlets
Opening one new outlets 2 “a la carte restaurant and 3 open
Bars with Disco tack. Controlling the cost to be under the
budget with the target of Gust satisfaction worked out for the
Holladay chick and TripAdvisor to reach the first 10 ranking
and we successes.
Start from September 1st , 2015 tell March 15th , 2016
Russian airplane cruses.
Food & Beverage Director
Tulip Magic Resort Marsa Alam
500 Rooms in Tow Hotels In charge of F&B operation
Controlling Tow hotels with German , Holland , British Guest
Average F&B guest satisfaction index of 90%
Leading major renovation for both hotel kitchens and outlets
Opening one new outlets “a la carte restaurant Starting from
April 20th ,2015 to August 30 , 2015
4. Saffy Eldin Alsaka
Page 4
Food & Be ve rage M anage r(Thomas Cook
G roup)SunWi ng Wat er worl d Sport s Resort Makadi
Beach
It is 15 outlets, 602 Guest rooms.
(Thomas Cook Group plc is one of the world’s leading leisure travel
groups with sales of over £8.5 billion. Thomas Cook is supported by
approximately 22,000 employees and operates from 15 source markets; it is
number one or two (by revenue) in all its core markets. Thomas Cook Group
plc’s shares are listed on the London Stock Exchange (TCG).
October 1st, 2014–till April 15th ,2015
Managing departmental operation to reach 84% of guest satisfaction
index
Managing events and banquets including menu planning and
entertainment
Control cost per person with a commitment to delivery of maximum
quality
Follow up on food safety practices and maintain monthly score
within the green area
Developing and mentoring team to generate managers
2- Assistant Food & Beverage Manager
(The D esert Rose resort Hurghada, Egypt
It is 17 outlets, 912 guest rooms
November 7th, 2013 to September 30th, 2014
In charge of F&B (Quality, Training, Excellence service &
performance scorecard)
Taking a part of HACCP team
Creating & developing F&B process manuals
Awarded team of Top hotels, Holiday check & trip advisor of the
year
Overseas all F&B operation
5. Saffy Eldin Alsaka
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3- Assistant Food & Beverage Manager for two hotels
(St el l a Makadi Beach & G arden, Egypt
It is 17 outlets, 1355 guest rooms
May 5th, 2013 to November 6th, 2013
In charge of F&B operation
Opening two new outlets “a la carte restaurants”
Closing emergency procedures for one hotel during June/July 2013
Reopening after two months
Average F&B guest satisfaction index of 90+%
4- Assistant Food & Beverage Manager for two hotels
(Mi rabel Jaz “Park & Cl ub”. Sharm El -Shi ekh,
Egypt
It is 18 outlets, 1001 guest rooms
Feb 1st, 2012 to March 15th, 2013
Responsible for all Restaurants & bars operation
Creating promotions in order to achieve targeted sales budget
Responsible for guest satisfaction GCC system
5- Asst. G.M F&B In charge for two hotels
(Amoun Cai ro and Amoun Al ex )
It is 120 rooms, 48 rooms total 10 outlets
July 1st, 2008 July 25th, 2011
Leading major renovation for both hotel kitchens and outlets.
Full Opening, including menu planning & menu engineering
Head of New Norms committee
6. Saffy Eldin Alsaka
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6- Q/C Food Service Manager
(D ynCorp Int ernat i onal a CSC (D ynCorp
Int ernat i onal under cont ract wi t h t he U ni t ed St at es
D epart ment of D efense. U .S.A G overnment i n Iraq) )
Jun 1st 2004 July 1st 2007
Responsible for Supplier & catering contracting
Working in a war zone is a challenge regarding store control
Managing safety and security duties to insure safe quality delivery
Up to 3000 pax per day food, beverage & entertainment including
events
Highest food safety score in the company middle east
7- Project Manager
Darieh General Trading Co. (DAMAC) Baghdad, Iraq
June 18th 2003 May 31st 2004
Opening a new location serving electrical power and crude oil
service unites
Up to 1500 pax on daily bases
That was early mission in the country “Iraq” so I’ve been involved
in design, construction & snagging of the new unites.
Renewal of catering contracts under a service quality score
condition, managing quality is part of the business not the operation
8- Locations Manager
Darieh General Trading Co. (DAMAC) Kuwait
November 1st 2002 May 31st 2004
In charge of central unites of the country including stores & kitchen
Supplying four contracts a school, two oil field and his excellence
palace prince of Kuwait
Controlling cost to maximize profit, through quality product that
gains customer satisfaction every time.
7. Saffy Eldin Alsaka
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9- Chief Cook – “Executive chef”
Abu Dhabi Company for Onshore Oil Operations (ADCO)
February 1st 2001 October 1st 2002
Managing kitchen operation of 142 cook & steward all departments
Working on menu planning concepts
Organizing events for ethnic groups in the city including specialties
reflecting cultural occasions
10- Chief Cook – “Executive chef”
United Nations Iraq Kuwait Observation Mission (UNIKOM)
July 15th 2000 February 1st 2001
Four different kitchens serving four different cosines “Asian, Latin,
European & international”
4000+ pax per day
Maintaining food quality standards in order to keep the contract
penalty free.
11- Asst. Rest, Manager
Hardees Int. Food Americana Kuwait
November 1st 1999 July 15th 2000
12- Senior Sauce Chef
Conrad International Hotel Hurghada, Red Sea
March 1st 1999 October 1st 1999
13- Chef Du Brigade
Hotel Mercure Alexandria – Romance – Accor
June 1st 1992 March 1st 1999
14- 1st Commes
The Grand Hotel Hurghada – Red Sea
December 1st 1991 June 1st 1992
15- Trainee
Ramada Renaissance Hotel Alexandria- Result -
Degree Excellent
June 1st to September 30th 1991
16- Trainee
AL Mahrousa Army Hotel Alexandria - Result - Degree
Excellent
June 1st to December 30th 1991
8. Saffy Eldin Alsaka
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Awards
Thanks Letter for Tasty Parties for 5 Continues years 95,96,97,98 &
99
Damac Official Conference & Parties Award
Mercure romance Alexandria Thanks Letter for Qualified
Productivity in seasons for 4 Continues years
Mercure romance Alexandria Thanks Letter for opening the
Classical French Restaurant
Thanks Letter from DAMAC Co. Abu Dhabi, for outstanding service
Certificate 0f Appreciation excellent service DynCorp Baghdad, Iraq
K E Y C O M P E T E N C I E S A N D S K I L L S
Decision Maker
Team player
Reliable
Planning & organizing
Initiative
P E R S O N A L S K I L L S
Passionate.
Pressure tolerant
Outgoing personality
Empowering others
A C A D E M I C Q U A L I F I C A T I O N S
1997 B.Sc. from Alexandria Hotel & Tourism, Faculty of Alexandria
Hotel Management Section
1992 Diploma from Hotel Alexandria Institute, E.G.O.T.H 15th
Kitchen Section Graduate Very
9. Saffy Eldin Alsaka
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T R A I N I N G & C O U R S E S
First Aid Course in the Kitchen from Mercer, Alexander Romance Accor.
Health & Nutrition course. Hotel Mercer Alexandria Romance Accor.
Food Cost Course at Mercer Alexandria Romance Accor.
Training Course in Development of Kitchen, Food, Diet free of
Cholesterol, High Calorie & Healthy food.
Training the Trainer in Mercer Alexander Romance Accor.
Fire Training in Alexandria Romance.
Training in Food & Beverage out in Mercer Romance Alexander Accord.
Training in H.S.E (Health & Safety Environment) in ADCO.
Training with ARPAL Company under DAMAC Al Otaiba.
The Professional Management Training in Creativity & Marketing In the
Ministry of Tourism, the Egyptian Tourism Federation and International
Development Ireland (IDI) April, 2010
The Professional Management Training in Leadership and Human
Resources in the Ministry of Tourism, the Egyptian Tourism Federation
and International Development Ireland (IDI) April, 2010
The Professional Management Training in Service Excellence in the
Ministry of Tourism, the Egyptian Tourism Federation and International
Development Ireland (IDI) March, 2010
10. Saffy Eldin Alsaka
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L A N G U A G E & C O M P U T E R S K I L L S
Language Understanding Reading &
writing
Spoken
Arabic Native Native Native
English Fluent Fluent Fluent
Software Microsoft office: (Word, Excel, Power Point, and Outlook)
Internet Navigation
Computer skills in kitchen
R E F E R E N C E S :
Mr. Loay ElMaghraby – EAM SunWing Hurghada +201003007184
Mr. Mohamed ElSayed – HRM The desert rose resort +201225897424
Mr. Manny Ynestroza – Dyn Corp LLC Miami, Florida USA
+12398608226
Mr. Sherif Lion – GM +201066699949
Mr. Nabil Saied – DHR Stella Makadi +201002909300
Mr. Shams ElGamal – Amoun Hotels Owner +201001634233
Mr. Ahmed Yassien – Damac Project manager
mohamadyasinm@yahoo.com