Download to read offline
Fessel International Is
- 1. FESSEL INTERNATIONAL HOSPITALITY CONSULTANTS BRANDING ANALYSES BUSINESSVIABILITY CHAIN RESTAURANT ALTERNATIVE DISTRIBUTION CONCEPT DEVELOPMENT DESIGN FRANCHISE PROGRAM DEVELOPMENT INTERNATIONAL DEVELOPMENT MARKETING RESEARCH MENU DEVELOPMENT MASTER FOOD SERVICE PLANS OPERATIONAL ANALYSES ORGANIZATIONAL PLANNING SITE SELECTION SYSTEMS STRATEGY AUDITS & PLANS TRAINING AND COMMUNICATIONS
- 2. FESSEL INTERNATIONAL ISUNIQUELY FOCUSED Fessel International is a consulting company specifically dedicated to the restaurant industry and to the companies and individuals for whom excellent Food Service is a critical element of their success. Our clients include restaurant chains and independents, attraction owners, commercial project developers, hotels, state and community colleges, cruise ships and private clubs. We also assist food manufacturers, commercial lenders, advertising agencies and trade associations involved in providing products and services to the Food Service industry. We differ from many consulting companies in the composition of key staff and in the manner in which we have chosen to specialize. We are all restaurant professionals. We have walked many miles in your shoes in a diversity of Food Service functions for major companies. Because of this collective experience base, we are able to provide a full range of consulting service functions targeted to the industry of Food Service that we know thoroughly from very practical perspectives. One of the advantages of our specialized industry focus is that our clients do not have to pay for a learning curve phase in which we educate ourselves to the fundamentals and details of the restaurant business. “We can hit the ground running in making immediate contributions toward your strategic business objectives. The second significant advantage is that as a full service consulting entity, we can cost effectively provide as broad or narrow a scope of services as your situation requires.” We can provide a critical piece to support your overall effort, but just as easily complete an integrated “big picture” assignment requiring a diversity of functional expertise that all ties back to profitable Food Service operations. FESSEL INTERNATIONAL HOSPITALITY CONSULTANTS
- 3. FESSEL INTERNATIONAL ISA FULL SERVICE RESOURCE The staff of Fessel International comprises a team whose individual experiences and areas of functional expertise represent the full array of specialized skills necessary for the creation, development and ongoing management of a successful restaurant business. The experience bases of our principals include backgrounds in the following areas of Food Service management: OPERATIONS FINANCE MARKETING STRATEGIC PLANNING RESEARCH PRODUCT DEVELOPMENT TRAINING/EDUCATION HUMAN RESOURCES DEVELOPMENT MASTER PLANNING AND DESIGN For assignments of the broadest scope, a multi-disciplinary team can be assembled on your behalf that represents all the various functions that must be considered and coordinated to ensure a complete and successful program. For more narrowly focused projects, only the individuals providing the essential skills relevant to your situational needs will be assigned to your project team. This allows you, as the client, to access (and pay for) only the levels and types of support that you require. Many of our projects entail sophisticated information gathering and/or strategic research. We are experienced users of all restaurant industry data sources and maintain extensive industry, category and specific chain information bases. We have the experience to know which facts and information will be important to your business success. We are comfortable operating in a very independent mode when the nature of the project calls for such an approach. Some of our clients find us to be a very cost advantageous way of accessing special expertise on an as-needed basis, without the full expense and commitments involved in hiring in-house staff specialists. However, you will also find that the Fessel International staff works smoothly with your internal people as well as with other outside resource groups. We can tremendously expand the capacities of your key people across a variety of functional areas during times of unusual work load demands. FESSEL INTERNATIONAL HOSPITALITY CONSULTANTS
- 4. FESSEL INTERNATIONAL ISTRULY INTERNATIONAL Fessel International provides consulting services all over the world. Our staff has worked in over sixty countries around the world and we currently have projects underway throughout the United States, Europe, and the Pacific Rim Countries of Asia. We have a staff of Food Service experts in each of our offices who are experienced and knowledgeable in all aspects of the restaurant industry. Our staffs are intimately familiar with the business practices and major participants in the industry across the countries we serve. We know the individual consumer markets and cultural variables that represent unusual circumstances and require special business adaptations unique to the various countries and regions. In addition to the permanent staffs in each of our offices, we maintain an international network of local professional service specialists and Food Service association contacts. Fessel International office is located in Arcadia, California with the ability to provide coast to coast coverage for projects in the United States. Our European affiliate office is in Zürich, Switzerland where the company has become Europe's largest full service, Food Service consulting firm since its beginning in 1978. In Tokyo, Fessel International's affiliated company is Thomas and Chikaraishi Inc., Japan's most prominent hospitality management consultants and operator of that country's only restaurant and hospitality training institute. FESSEL INTERNATIONAL IS THE RIGHT FIRM TO SERVE YOU We sincerely believe that either now, or at some point in the future, Fessel International is going to be your best possible resource for programs that will optimize your strategies and operations for maximum profits. If you are committed to a program that demands top quality professionals, call us. We have the team that can complete your assignment fast, affordably and successfully. We will be pleased to review our specific capabilities including related project experiences. The services of Fessel International can be accessed through several payment methods. Most projects are ideally contracted on the basis of a formal proposal that will describe specific objectives, work methods, timing and costs. Such a proposal can generally be prepared within a few working days and be submitted for your approval without cost or obligation. However, most of our services can also be contracted through a retainer agreement or on a time and billing basis if your needs are better served under these types of relationships. FESSEL INTERNATIONAL HOSPITALITY CONSULTANTS