1. ESSAM MOHAMED SALAH
15MAY-HELWAN– EGYPT
Mobile: 01065177469
E-mail: essammohamedsalah@gmail.com
•• Objective:Objective:
Seeking for a challenging position in a pioneer firm that will enhance my knowledge, practical
experience, my chance to reach a managerial level and I am looking forward to start my career at
one of the big companies.
•• Education:Education:
• Degree: BSC in commerce and business administration (May 2011).
• University: Helwan University, faculty of commerce and Business
administration
((Foreign trade Major – Arabic Section)).
• Final year grade: Good.
• Overall grade: Good.
• WorkWork ExperienceExperience:
• Training at (Safwat Obeid) office on all accounting.
• Works at Raya Contact Centre as account advisor of Etisalat
UAE from 14/06/2013 till 10/05/2015
• Works at Raya Contact Centre as Co-Trainer of Etisalat UAE
from 10/05/2015 till 02/12/2015 then back again to the queue
as account advisor till now
• Certifications & Training coursesCertifications & Training courses :
• English course in MODLE stream.
• English course in BERLITZ English.
• Italian course in MODLE stream.
• Human resources course in helwan university.

2. •• Skills:Skills:
ComputerComputer skillsskills
• Professional at Microsoft office package (Word, Excel, Power point).
Personal skillsPersonal skills
• Very good leader.
• Maintaining calmness under tight pressure.
• Communication skills with people in different cultures.
• An Excellent team Player.
• Analytical skills.
• Presentation skills.
• Listening skills.
• Keyboard skills.
Language proficiencyLanguage proficiency
• Arabic : Mother tongue.
• English : very good.
• References:References: available on request..