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CAREGIVERS ARE PART OF
THE TEAM
Shawne O’Connell, MSW
Program Manager
San Ysidro Health Center
Research & Health Promotion
shawne.oconnell@syhc.org
Learning Objectives:
• Discuss the roles and responsibilities of
caregiving
• Discuss how to communicate effectively with
caregivers
Who Are Caregivers?
Caregivers (or informal caregivers)
are unpaid family members, friends,
or neighbors that assist with activities
of daily living and/or medical tasks.
• States with the most caregivers:
California 4,450,000
Texas 3,350,000
Florida 2,670,000
• About 34.2 million Americans
have provided unpaid care to an
adult age 50 or older in the last
12 months.
• 15.7 million adult caregivers care
for someone who has Alzheimer's
disease or other dementia.
Alzheimer’s Association, 2016
Caregivers Have Many Roles.
• Care provider
• Care coordinator
• Information source
• Advocate
• Smoke detector
Alzheimer’s Association, 2016
Caregivers Have Many Responsibilities.
 Assistance with ADL/IADLs
 Researching services or information on disease
 Coordinate doctors visits
 Manage finances
 Communicating with providers and making
complex medical decisions
National Alliance for Caregiving and AARP, 2015
Caregivers as Part of the Team
• Partnerships with patients and caregivers are key
to managing chronic conditions
• Caregivers are your “inside man”
• Teamwork makes the dream work – but it isn’t
always that simple!
Communicating Effectively with Caregivers
• Discuss caregiver expectations about response times to
queries
• Agree in advance on how much can be addressed in a
single office visit
• Discuss role of other staff in your office/on the team (e.g.,
social workers)
• Communicate, communicate, communicate…
Communicating Effectively cont.
• Active Listening  Listen & Respond
• Respect  Opinions & Observations
• Teaching  Instruct & Confirm
• Teaming  Trust & Availability
Conclusions
•Appreciate the level and complexity of
care that many caregivers provide
•Communicate effectively with
caregivers
•Actively involve caregivers in care
planning, and support them in their
roles and responsibilities
Resources for Caregivers
• Southern Caregiver Resource Center
http://caregivercenter.org/
• Alzheimer’s San Diego http://www.alzsd.org/
• San Diego County AIS
http://www.sandiegocounty.gov/content/sdc/hhsa/programs/ais.
html
• Caregiver Coalition of San Diego
http://www.caregivercoalitionsd.org/
• National Alliance for Caregiving
http://www.caregiving.org/resources/for-professionals/
References
• Alzheimer's Association. (2016). 2016 Alzheimer's disease facts and
figures. Available: http://www.alz.org/documents_custom/2016-facts-
and-figures.pdf. Accessed August 17, 2016.
• Mitnick, S., Leffler, C., Hood, V. L., & for the American College of
Physicians Ethics, Professionalism and Human Rights Committee.
(2010). Family Caregivers, Patients and Physicians: Ethical
Guidance to Optimize Relationships. Journal of General Internal
Medicine, 25(3), 255–260. http://doi.org/10.1007/s11606-009-1206-3
• National Alliance for Caregiving and AARP. (2015). Caregiving in the
U.S.. Available:
http://www.aarp.org/content/dam/aarp/ppi/2015/caregiving-in-the-
united-states-2015-report-revised.pdf. Accessed August 17, 2016.

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2016: Caregivers are Part of The Team - O'Connell

  • 1. CAREGIVERS ARE PART OF THE TEAM Shawne O’Connell, MSW Program Manager San Ysidro Health Center Research & Health Promotion shawne.oconnell@syhc.org
  • 2. Learning Objectives: • Discuss the roles and responsibilities of caregiving • Discuss how to communicate effectively with caregivers
  • 3. Who Are Caregivers? Caregivers (or informal caregivers) are unpaid family members, friends, or neighbors that assist with activities of daily living and/or medical tasks. • States with the most caregivers: California 4,450,000 Texas 3,350,000 Florida 2,670,000 • About 34.2 million Americans have provided unpaid care to an adult age 50 or older in the last 12 months. • 15.7 million adult caregivers care for someone who has Alzheimer's disease or other dementia. Alzheimer’s Association, 2016
  • 4. Caregivers Have Many Roles. • Care provider • Care coordinator • Information source • Advocate • Smoke detector Alzheimer’s Association, 2016
  • 5. Caregivers Have Many Responsibilities.  Assistance with ADL/IADLs  Researching services or information on disease  Coordinate doctors visits  Manage finances  Communicating with providers and making complex medical decisions National Alliance for Caregiving and AARP, 2015
  • 6. Caregivers as Part of the Team • Partnerships with patients and caregivers are key to managing chronic conditions • Caregivers are your “inside man” • Teamwork makes the dream work – but it isn’t always that simple!
  • 7. Communicating Effectively with Caregivers • Discuss caregiver expectations about response times to queries • Agree in advance on how much can be addressed in a single office visit • Discuss role of other staff in your office/on the team (e.g., social workers) • Communicate, communicate, communicate…
  • 8. Communicating Effectively cont. • Active Listening  Listen & Respond • Respect  Opinions & Observations • Teaching  Instruct & Confirm • Teaming  Trust & Availability
  • 9. Conclusions •Appreciate the level and complexity of care that many caregivers provide •Communicate effectively with caregivers •Actively involve caregivers in care planning, and support them in their roles and responsibilities
  • 10. Resources for Caregivers • Southern Caregiver Resource Center http://caregivercenter.org/ • Alzheimer’s San Diego http://www.alzsd.org/ • San Diego County AIS http://www.sandiegocounty.gov/content/sdc/hhsa/programs/ais. html • Caregiver Coalition of San Diego http://www.caregivercoalitionsd.org/ • National Alliance for Caregiving http://www.caregiving.org/resources/for-professionals/
  • 11. References • Alzheimer's Association. (2016). 2016 Alzheimer's disease facts and figures. Available: http://www.alz.org/documents_custom/2016-facts- and-figures.pdf. Accessed August 17, 2016. • Mitnick, S., Leffler, C., Hood, V. L., & for the American College of Physicians Ethics, Professionalism and Human Rights Committee. (2010). Family Caregivers, Patients and Physicians: Ethical Guidance to Optimize Relationships. Journal of General Internal Medicine, 25(3), 255–260. http://doi.org/10.1007/s11606-009-1206-3 • National Alliance for Caregiving and AARP. (2015). Caregiving in the U.S.. Available: http://www.aarp.org/content/dam/aarp/ppi/2015/caregiving-in-the- united-states-2015-report-revised.pdf. Accessed August 17, 2016.