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English 101
Reyes
Essay #4
Argumentative essay
Researching a Social Issue
We have now entered into our argumentative unit which is the
final unit of this course.
Although you may not realize it, you have been doing exactly
this in your papers throughout this
course. You have posed judgments and have provided
supporting reasons to defend them; you
have made claims and used visual texts as evidence to support
your claims. For this essay you
will pick a social issue and conduct research on the issue.
Specifically, you will consider a social
issue that interests you and build an argument around that issue.
Your job is to pose an effective
argument on the topic of your choosing using the research you
conduct to support your
argument.
When considering the social issue you wish to write about, I
suggest you choose a topic
you have experience with or a great interest in. You may argue
about any topic of your choice.
However, please note that if you choose a highly controversial
topic it will be difficult to
effectively present your side within the span of a 4-6 page
paper. Additionally, choose a topic
that is relevant within the last two years, the more recent the
research is, the more credible your
argument will be. If you choose a topic that is outdated, chances
are the research will be too.
Essay Requirements:
-2 counterarguments
4-6 pages (At least 4 spilling onto 5)
Additional due Dates & Paper Requirements:
10 Pts Proposal due 11/28:
You will write a short proposal (about 300 words) that states:
the topic of your choice,
why you have decided to write about it, a working thesis
statement, and why this issue is
important to explore.
5 Pts Outline #4 due 12/2:
40 Pts Annotated bibliographies due 12/7:
An annotated bibliography is an evaluation of your sources for
your essay. It is similar to a
Works Cited page, but you will also add a short summary (at
least 3 sentences) for each source
and explain how it relates to your argument.) You will need to
cite 5 sources in your annotated
bibliography. Although only three are required for this essay,
having at least two more sources
gives you more choices, and will be helpful if you decide one of
your sources does not strongly
support your argument once you begin to write the paper.
15 Pts Rough draft due 12/09:
125 Pts Essay 4 Final Paper:
Due by Wednesday 12/14/2016 by 11:59 PM on Titanium
STRATEGIC MANAGEMENT OF
HEALTH CARE ORGANIZATIONS 7TH EDITION
*
Evaluation of Alternatives and Strategic Choice
Chapter 7
*
Chapter 7 Learning ObjectivesUnderstand the rationale
underlying the various strategic thinking maps used to evaluate
strategic alternatives.
*
Chapter 7 Learning ObjectivesUnderstand the rationale
underlying the various strategic thinking maps used to evaluate
strategic alternatives.Discuss, evaluate, and select appropriate
adaptive strategic alternatives for a health care organization.
*
Chapter 7 Learning ObjectivesUnderstand the rationale
underlying the various strategic thinking maps used to evaluate
strategic alternatives.Discuss, evaluate, and select appropriate
adaptive strategic alternatives for a health care
organization.Discuss, evaluate, and select appropriate market
entry strategic alternatives.
*
Chapter 7 Learning ObjectivesDiscuss, evaluate, and select
appropriate strategic posture and generic positioning
alternatives.
*
Chapter 7 Learning ObjectivesDiscuss, evaluate, and select
appropriate strategic posture and generic positioning
alternatives.Determine whether selected strategies are
consistent, coordinated, and fit the situation.
*
Chapter 7 Learning ObjectivesDiscuss, evaluate, and select
appropriate strategic posture and generic positioning
alternatives.Determine whether selected strategies are
consistent, coordinated, and fit the situation.Understand the role
of the service delivery and support strategies.
*
Strategic Thinking Map
Hierarchy of Strategic Decisions and Alternatives
Directional Strategies Mission
Vision
Values
Goals
Implementation Strategies
Service Delivery Pre-service Point-of-service After-service
Support Culture Structure Strategic resources
Unit Action Plans Objectives Actions Timelines
Responsibilities
Competitive Strategies
Strategic Posture Defender Prospector Analyzer (Reactor)
Positioning
Market-wide Cost leadership Differentiation
Market Segment Focus/Cost
leadership Focus/
differentiation
Market Entry Strategies
Purchase Acquisition Licensing Venture capital
investment
Cooperation Merger Alliance Joint venture
Development Internal
development Internal
venture
Adaptive Strategies
Expansion of Scope Diversification Vertical Integration Market
Development Product Development Penetration
Contraction of Scope Divestiture Liquidation Harvesting
Retrenchment
Maintenance of Scope Enhancement Status Quo
*
Evaluation of Alternatives
External/Internal Strategy Matrix
*
Evaluation of Alternatives
External/Internal Strategy Matrix
Product life cycle analysis
*
Evaluation of Alternatives
External/Internal Strategy Matrix
Product life cycle analysis
BCG portfolio analysis
(Extended portfolio analysis)
*
Evaluation of Alternatives
External/Internal Strategy Matrix
Product life cycle analysis
BCG portfolio analysis
(Extended portfolio analysis)
Strategic Position and ACtion Evaluation (SPACE)
*
Evaluation of Alternatives
External/Internal Strategy Matrix
Product life cycle analysis
BCG portfolio analysis
(Extended portfolio analysis)
Strategic Position and ACtion Evaluation (SPACE)
Program evaluation
*
Evaluation of Alternatives
External/Internal Strategy Matrix
Product life cycle analysis
BCG portfolio analysis
(Extended portfolio analysis)
Strategic Position and ACtion Evaluation (SPACE)
Program evaluation
*
External/Internal Strategy Matrix
Long-Term
Competitive
Advantages
Internal Advantages
& Disadvantages
General Environment
Issues
1.
2.
3.
Short-Term
Competitive
Advantages
1.
2.
3.
Short-Term
Competitive
Disadvantages
1.
2.
3.
Long-Term
Competitive
Disadvantages
1.
2.
3.
1.
2.
3.
Health Care
Environment Issues
1.
2.
3.
Service Area &
Competitive Issues
1.
2.
3.
Strategies
1.
2.
3.
Strategies
1.
2.
3.
Strategies
1.
2.
3.
Strategies
1.
2.
3.
Strategies
1.
2.
3.
Strategies
1.
2.
3.
Strategies
1.
2.
3.
Strategies
1.
2.
3.
Strategies
1.
2.
3.
Strategies
1.
2.
3.
Strategies
1.
2.
3.
Strategies
1.
2.
3.
External Issues
*
Evaluation of Alternatives
External/Internal Strategy Matrix
Product life cycle analysis
BCG portfolio analysis
(Extended portfolio analysis)
Strategic Position and ACtion Evaluation (SPACE)
Program evaluation
*
The Product Life Cycle (PLC)
Dollars
0
Time
Stage 1
Introduction
*
The Product Life Cycle (PLC)
Dollars
0
Time
Stage 1 Stage 2
Introduction Growth
*
The Product Life Cycle (PLC)
Dollars
0
Time
Stage 1 Stage 2 Stage 3 Introduction
Growth Maturity
*
The Product Life Cycle (PLC)
Dollars
0
Time
Stage 1 Stage 2 Stage 3 Stage 4
Introduction Growth Maturity Decline
*
The Product Life Cycle (PLC)
Dollars
0
Time
Stage 1 Stage 2 Stage 3 Stage 4
Introduction Growth Maturity Decline
Sales/Revenue
Profit
*
PLC Stage
CharacteristicsCharacteristicIntroductionSales/RevenueLowProf
itsNegativeCompetitorsFewCost/CustomerHighCapital/AccessV
enture
*
PLC Stage
CharacteristicsCharacteristicIntroductionGrowthSales/RevenueL
owRapid growthProfitsNegativePeak
LevelsCompetitorsFewGrowingCost/CustomerHighAverageCapi
tal/AccessVentureEquity/debt
*
PLC Stage
CharacteristicsCharacteristicIntroductionGrowthMaturitySales/
RevenueLowRapid growthSlow growthProfitsNegativePeak
LevelsHighCompetitorsFewGrowingManyCost/CustomerHighAv
erageLowCapital/AccessVentureEquity/debtDebt/internal
*
PLC Stage
CharacteristicsCharacteristicIntroductionGrowthMaturityDeclin
eSales/revenueLowRapid growthSlow
growthDecliningProfitsNegativePeak
LevelsHighLowCompetitorsFewGrowingManyDecliningCost/cu
stomerHighAverageLowLowCapital/accessVentureEquity/debtD
ebt/internalMinimal
*
Strategic Choices for Stages of the PLCStage 1
Introduction Market
Development
Product
Development
*
Strategic Choices for Stages of the PLCStage 1
IntroductionStage 2
Growth Market
Development
Product
Development Market
Development
Product
Development
Penetration
Vertical
Integration
Related
Diversification
*
Strategic Choices for Stages of the PLCStage 1
IntroductionStage 2
GrowthStage 3
Maturity Market
Development
Product
Development Market
Development
Product
Development
Penetration
Vertical
Integration
Related
Diversification Market
Development
Product
Development
Penetration
Enhancement
Status Quo
Retrenchment
Divestiture
Unrelated
Diversification
*
Strategic Choices for Stages of the PLCStage 1
IntroductionStage 2
GrowthStage 3
MaturityStage 4
Decline Market
Development
Product
Development Market
Development
Product
Development
Penetration
Vertical
Integration
Related
Diversification Market
Development
Product
Development
Penetration
Enhancement
Status Quo
Retrenchment
Divestiture
Unrelated
Diversification
Divestiture
Liquidation
Harvesting
Unrelated
Diversification
*
Evaluation of Alternatives
External/Internal Strategy Matrix
Product life cycle analysis
BCG portfolio analysis
(Extended portfolio analysis)
Strategic Position and ACtion Evaluation (SPACE)
Program evaluation
*
BCG Portfolio Analysis
Stars
Problem
Children
Cash
Cows
Dogs
Relative Market Share Position
High Medium Low
High
Medium
Low
Market
Growth
Rate
*
BCG Portfolio Analysis
Stars
Problem
Children
Cash
Cows
Dogs
Relative Market Share Position
High Medium Low
High
Medium
Low
Market
Growth
Rate
*
BCG Portfolio Analysis
Stars
Problem
Children
Cash
Cows
Dogs
Relative Market Share Position
High Medium Low
High
Medium
Low
Market
Growth
Rate
Strategies
Market Development
Product Development
Penetration
Vertical Integration
Related Diversification
*
BCG Portfolio Analysis
Stars
Problem
Children
Cash
Cows
Dogs
Relative Market Share Position
High Medium Low
High
Medium
Low
Market
Growth
Rate
*
BCG Portfolio Analysis
Stars
Problem
Children
Strong
Cash
Cows
Dogs
Relative Market Share Position
High Medium Low
High
Medium
Low
Market
Growth
Rate
Strategies
Status Quo
Enhancement
Penetration
Related Diversification
*
BCG Portfolio Analysis
Stars
Problem
Children
Weak
Cash
Cows
Dogs
Relative Market Share Position
High Medium Low
High
Medium
Low
Market
Growth
Rate
Strategies
Retrenchment
Harvesting
Divestiture
Liquidation
*
BCG Portfolio Analysis
Stars
Problem
Children
Cash
Cows
Dogs
Relative Market Share Position
High Medium Low
High
Medium
Low
Market
Growth
Rate
*
BCG Portfolio Analysis
Stars
Strong
Problem
Children
Cash
Cows
Dogs
Relative Market Share Position
High Medium Low
High
Medium
Low
Market
Growth
Rate
Strategies
Market Development
Product Development
*
BCG Portfolio Analysis
Stars
Weak
Problem
Children
Cash
Cows
Dogs
Relative Market Share Position
High Medium Low
High
Medium
Low
Market
Growth
Rate
Strategies
Harvesting
Divestiture
Liquidation
*
BCG Portfolio Analysis
Stars
Problem
Children
Cash
Cows
Dogs
Relative Market Share Position
High Medium Low
High
Medium
Low
Market
Growth
Rate
*
BCG Portfolio Analysis
Stars
Problem
Children
Cash
Cows
Dogs
Relative Market Share Position
High Medium Low
High
Medium
Low
Market
Growth
Rate
Strategies
Liquidation
Divestiture
Retrenchment
*
BCG Portfolio Analysis
Stars
Problem
Children
Cash
Cows
Dogs
Relative Market Share Position
High Medium Low
High
Medium
Low
Market
Growth
Rate
*
Evaluation of Alternatives
External/Internal Strategy Matrix
Product life cycle analysis
BCG portfolio analysis
(Extended portfolio analysis)
Strategic Position and ACtion Evaluation (SPACE)
Program evaluation
*
Expanded Product Portfolio Matrix
Market Share
High Low
High
Market
Growth
Rate
Low
High Low
Market Share
High
Market
Growth
Rate
Low
Problem
Child
Mangy
Dog
Cash
Pig
Black
Hole
Cash
Cow
Faithful
Dog
Healthy
Child
Shining
Star
Profit
High Low
*
Expanded Product Portfolio Matrix
Market Share
High Low
High
Market
Growth
Rate
Low
High Low
Market Share
High
Market
Growth
Rate
Low
Problem
Child
Mangy
Dog
Cash
Pig
Black
Hole
Cash
Cow
Faithful
Dog
Healthy
Child
Shining
Star
Profit
High Low
Strategies
Enhancement
Product Development
Market development
Penetration
Vertical Integration
Related Diversification
*
Expanded Product Portfolio Matrix
Market Share
High Low
High
Market
Growth
Rate
Low
High Low
Market Share
High
Market
Growth
Rate
Low
Problem
Child
Mangy
Dog
Cash
Pig
Black
Hole
Cash
Cow
Faithful
Dog
Healthy
Child
Shining
Star
Profit
High Low
Strategies
Enhancement
Vertical Integration
Related Diversification
*
Expanded Product Portfolio Matrix
Market Share
High Low
High
Market
Growth
Rate
Low
High Low
Market Share
High
Market
Growth
Rate
Low
Problem
Child
Mangy
Dog
Cash
Pig
Black
Hole
Cash
Cow
Faithful
Dog
Healthy
Child
Shining
Star
Profit
High Low
Strategies
Product Development
Market development
Penetration
Vertical Integration
*
Expanded Product Portfolio Matrix
Market Share
High Low
High
Market
Growth
Rate
Low
High Low
Market Share
High
Market
Growth
Rate
Low
Problem
Child
Mangy
Dog
Cash
Pig
Black
Hole
Cash
Cow
Faithful
Dog
Healthy
Child
Shining
Star
Profit
High Low
Strategies
Status Quo
Retrenchment
Harvesting
Divestiture
*
Expanded Product Portfolio Matrix
Market Share
High Low
High
Market
Growth
Rate
Low
High Low
Market Share
High
Market
Growth
Rate
Low
Problem
Child
Mangy
Dog
Cash
Pig
Black
Hole
Cash
Cow
Faithful
Dog
Healthy
Child
Shining
Star
Profit
High Low
Strategies
Enhancement
Retrenchment
*
Expanded Product Portfolio Matrix
Market Share
High Low
High
Market
Growth
Rate
Low
High Low
Market Share
High
Market
Growth
Rate
Low
Problem
Child
Mangy
Dog
Cash
Pig
Black
Hole
Cash
Cow
Faithful
Dog
Healthy
Child
Shining
Star
Profit
High Low
Strategies
Market Development
Or
Divestiture
Liquidation
*
Expanded Product Portfolio Matrix
Market Share
High Low
High
Market
Growth
Rate
Low
High Low
Market Share
High
Market
Growth
Rate
Low
Problem
Child
Mangy
Dog
Cash
Pig
Black
Hole
Cash
Cow
Faithful
Dog
Healthy
Child
Shining
Star
Profit
High Low
Strategies
Retrenchment
Market Development
*
Expanded Product Portfolio Matrix
Market Share
High Low
High
Market
Growth
Rate
Low
High Low
Market Share
High
Market
Growth
Rate
Low
Problem
Child
Mangy
Dog
Cash
Pig
Black
Hole
Cash
Cow
Faithful
Dog
Healthy
Child
Shining
Star
Profit
High Low
Strategies
Liquidation
Divestiture
*
Expanded Product Portfolio Matrix
Market Share
High Low
High
Market
Growth
Rate
Low
High Low
Market Share
High
Market
Growth
Rate
Low
Problem
Child
Mangy
Dog
Cash
Pig
Black
Hole
Cash
Cow
Faithful
Dog
Healthy
Child
Shining
Star
Profit
High Low
*
Evaluation of Alternatives
External/Internal Strategy Matrix
Product life cycle analysis
BCG portfolio analysis
(Extended portfolio analysis)
Strategic Position and ACtion Evaluation (SPACE)
Program evaluation
*
SPACE Matrix
6
5
4
3
2
1
-1
-2
-3
-4
-5
-6
-6 -5 -4 -3 -2 -1
1 2 3 4 5 6
Conservative Aggressive
Defensive Competitive
Financial Strength
Environmental Stability
Competitive
Advantage
Service Category
Strength
*
Strategic Position and Action Evaluation Factors
Environmental Stability Critical Factors
Fairly turbulent environment; strong competition; many
technological changes.
Comments
Necessary to maintain financial stability because of turbulence
in the environment; demand in market segments relatively
stable; protect market niche against competition.
*
Strategic Position and Action Evaluation Factors
Service Category Strength Critical Factors
Good growth and profit potential; strong competition.
Comments
Very attractive service category, but strong competition; degree
of capital intensity increasing.
*
Strategic Position and Action Evaluation Factors
Competitive Advantage Critical Factors
Market share low; product/service quality very good.
Comments
The organization still enjoys slight competitive advantage
because of quality and customer loyalty; can be expected to
diminish, however, because of improving performance of
competitive organizations.
*
Strategic Position and Action Evaluation Factors
Financial Strength Critical Factors
Very little liquidity; too much debt.
Comments
Financial position very weak; each inflow has to be increased in
order to improve liquidity; outside financing difficult because
of high leverage.
*
SPACE Matrix
6
5
4
3
2
1
-1
-2
-3
-4
-5
-6
-6 -5 -4 -3 -2 -1
1 2 3 4 5 6
Conservative Aggressive
Defensive Competitive
Financial Strength
Environmental Stability
Competitive
Advantage
Service Category
Strength
1.6
3.7
-3.7
-2.4
*
SPACE Matrix
6
5
4
3
2
1
-1
-2
-3
-4
-5
-6
-6 -5 -4 -3 -2 -1
1 2 3 4 5 6
Conservative Aggressive
Defensive Competitive
Financial Strength
Environmental Stability
Competitive
Advantage
Service Category
Strength
*
SPACE Quadrants Strategic Alternatives
6
5
4
3
2
1
-1
-2
-3
-4
-5
-6
-6 -5 -4 -3 -2 -1
1 2 3 4 5 6
Financial Strength
Environmental Stability
Competitive
Advantage
Service Category
Strength
Aggressive Profiles
Strategies Related Diversification Market Development Product
Development Vertical Integration
*
SPACE Matrix
6
5
4
3
2
1
-1
-2
-3
-4
-5
-6
-6 -5 -4 -3 -2 -1
1 2 3 4 5 6
Conservative Aggressive
Defensive Competitive
Financial Strength
Environmental Stability
Competitive
Advantage
Service Category
Strength
*
SPACE Quadrants Strategic Alternatives
6
5
4
3
2
1
-1
-2
-3
-4
-5
-6
-6 -5 -4 -3 -2 -1
1 2 3 4 5 6
Financial Strength
Environmental Stability
Competitive
Advantage
Service Category
Strength
Conservative Profiles
Strategies Status Quo Unrelated Diversification Harvesting
*
SPACE Matrix
6
5
4
3
2
1
-1
-2
-3
-4
-5
-6
-6 -5 -4 -3 -2 -1
1 2 3 4 5 6
Conservative Aggressive
Defensive Competitive
Financial Strength
Environmental Stability
Competitive
Advantage
Service Category
Strength
*
SPACE Quadrants Strategic Alternatives
6
5
4
3
2
1
-1
-2
-3
-4
-5
-6
-6 -5 -4 -3 -2 -1
1 2 3 4 5 6
Financial Strength
Environmental Stability
Competitive
Advantage
Service Category
Strength
Competitive Profiles
Strategies Penetration Enhancement Product Development
Market Development Status Quo
*
SPACE Matrix
6
5
4
3
2
1
-1
-2
-3
-4
-5
-6
-6 -5 -4 -3 -2 -1
1 2 3 4 5 6
Conservative Aggressive
Defensive Competitive
Financial Strength
Environmental Stability
Competitive
Advantage
Service Category
Strength
*
SPACE Quadrants Strategic Alternatives
6
5
4
3
2
1
-1
-2
-3
-4
-5
-6
-6 -5 -4 -3 -2 -1
1 2 3 4 5 6
Financial Strength
Environmental Stability
Competitive
Advantage
Service Category
Strength
Defensive Profiles
Strategies Divestiture Liquidation Retrenchment
*
SPACE Quadrants Strategic Alternatives
6
5
4
3
2
1
-1
-2
-3
-4
-5
-6
-6 -5 -4 -3 -2 -1
1 2 3 4 5 6
Financial Strength
Environmental Stability
Competitive
Advantage
Service Category
Strength
Aggressive Related Diversification Market Development
Product Development Vertical Integration
Competitive Penetration Enhancement Product Development
Market Development Status Quo
Defensive Divestiture Liquidation Retrenchment
Conservative Status Quo Unrelated Diversification Harvesting
*
Evaluation of Alternatives
External/Internal Strategy Matrix
Product life cycle analysis
BCG portfolio analysis
(Extended portfolio analysis)
Strategic Position and ACtion Evaluation (SPACE)
Program evaluation
*
Program Evaluation
Needs/Capacity Assessment
Program Priority Setting
*
Needs/Capacity Assessment
Community need is a function of (1) clear community
requirements (environmental, sanitation, disease control, and so
on) and personal health care (primary care) gaps, (2) the degree
to which other institutions (private and public) fill the
identified health care gaps, and (3) public/community health
objectives.
*
Needs/Capacity Assessment
Organizational capacity is the organization’s ability to initiate,
maintain, and enhance its set of adaptive strategy programs.
Organizational capacity is composed of (1) funding to support
programs, (2) other organizational resources and skills, and (3)
the program’s fit with the mission and vision of the
organization.
*
Needs/Capacity Assessment
High
Community
Need
Low
Organizational Capacity
High Low
Expansion of Scope Vertical Integration Related Diversification
Product Development Market Development Penetration
*
Needs/Capacity Assessment
High
Community
Need
Low
Organizational Capacity
High Low
Expansion of Scope Vertical Integration Related Diversification
Product Development Market Development Penetration
Maintenance/
Contraction of Scope Enhancement Status Quo Retrenchment
Harvesting
*
Needs/Capacity Assessment
High
Community
Need
Low
Organizational Capacity
High Low
Expansion of Scope Vertical Integration Related Diversification
Product Development Market Development Penetration
Maintenance/
Contraction of Scope Enhancement Status Quo Retrenchment
Harvesting
Contraction/
Maintenance of Scope Related Diversification Retrenchment
Harvesting Status Quo
*
Needs/Capacity Assessment
High
Community
Need
Low
Organizational Capacity
High Low
Expansion of Scope Vertical Integration Related Diversification
Product Development Market Development Penetration
Maintenance/
Contraction of Scope Enhancement Status Quo Retrenchment
Harvesting
Contraction/
Maintenance of Scope Related Diversification Retrenchment
Harvesting Status Quo
Contraction of Scope Liquidation Harvesting Divestiture
Retrenchment
*
Program Evaluation
Needs/Capacity Assessment
Program Priority Setting
*
Program Priority Setting
Invariably more programs have high community need than
resources are available. Therefore, the most important programs
(and perhaps those with categorical funding) may be expanded
or maintained. The organization must have an understanding of
which programs are the most important, which should be
provided incremental funding, and which should be the first to
be scaled back if funding is reduced or eliminated.
*
Q-Sort Method
The Q-sort method provides a more formal method of
differentiating the importance of programs and setting
priorities.
Q-sort is a ranking procedure that forces choices along a
continuum in situations where the difference between the
choices may be quite small.
By ranking the choices using a Q-sort procedure, participants
see where there is wide consensus.
*
Q-Sort Method
The Q-sort method provides a more formal method of
differentiating the importance of programs and setting
priorities.
Q-sort is a ranking procedure that forces choices along a
continuum in situations where the difference between the
choices may be quite small.
By ranking the choices using a Q-sort procedure, participants
see where there is wide consensus.
*
Q-Sort Prioritization
Most Next Next Next Next
Next Next Next Next
Important Most Most Most Most
Most Most Most Most
Important Important Important Important
Important Important Important Important
5%
5%
7.5%
7.5%
12.5%
12.5%
15%
15%
20%
*
Q-Sort Prioritization
Most Next Next Next Next
Next Next Next Next
Important Most Most Most Most
Most Most Most Most
Important Important Important Important
Important Important Important Important
5%
5%
7.5%
7.5%
12.5%
12.5%
15%
15%
20%
Expansion
of Scope
Maintenance
of Scope
Contraction
of Scope
*
Strategic Thinking Map
Hierarchy of Strategic Decisions and Alternatives
Directional Strategies Mission
Vision
Values
Goals
Implementation Strategies
Service Delivery Pre-service Point-of-service After-service
Support Culture Structure Strategic resources
Unit Action Plans Objectives Actions Timelines
Responsibilities
Competitive Strategies
Strategic Posture Defender Prospector Analyzer (Reactor)
Positioning
Market-wide Cost leadership Differentiation
Market Segment Focus/Cost
leadership Focus/
differentiation
Market Entry Strategies
Purchase Acquisition Licensing Venture capital
investment
Cooperation Merger Alliance Joint venture
Development Internal
development Internal
venture
Adaptive Strategies
Expansion of Scope Diversification Vertical Integration Market
Development Product Development Penetration
Contraction of Scope Divestiture Liquidation Harvesting
Retrenchment
Maintenance of Scope Enhancement Status Quo
*
External Conditions for Market
Entry StrategiesStrategyAppropriate External
ConditionsAcquisition
Growing market
Early stage of the product life cycle or long maturity stage
Attractive acquisition candidate
High volume economies of scale (horizontal integration)
Distribution economies of scale (vertical integration)
*
External Conditions for Market
Entry StrategiesStrategyAppropriate External
ConditionsAcquisition
Growing market
Early stage of the product life cycle or long maturity stage
Attractive acquisition candidate
High volume economies of scale (horizontal integration)
Distribution economies of scale (vertical integration)Licensing
High capital investment to enter market
High immediate demand for product/service
Early stages of the product life cycle
*
External Conditions for Market
Entry StrategiesStrategyAppropriate External
ConditionsAcquisition
Growing market
Early stage of the product life cycle or long maturity stage
Attractive acquisition candidate
High volume economies of scale (horizontal integration)
Distribution economies of scale (vertical integration)Licensing
High capital investment to enter market
High immediate demand for product/service
Early stages of the product life cycleVenture Capital
Investment Rapidly changing technology
Product/service in the early development stage
*
External Conditions for Market
Entry StrategiesStrategyAppropriate External
ConditionsAcquisition
Growing market
Early stage of the product life cycle or long maturity stage
Attractive acquisition candidate
High volume economies of scale (horizontal integration)
Distribution economies of scale (vertical integration)Licensing
High capital investment to enter market
High immediate demand for product/service
Early stages of the product life cycleVenture Capital
Investment Rapidly changing technology
Product/service in the early development stageMerger
Attractive merger candidate (synergistic effect)
High level of resource required to compete
*
External Conditions for Market
Entry StrategiesStrategyAppropriate External
ConditionsAlliance Alliance partner has complementary
resources, competencies,
capabilities
Alliance partner has similar status
Market demands complete line of products/services
Market is weak and continuum of services is desirable
Mature stage of product life cycle
*
External Conditions for Market
Entry StrategiesStrategyAppropriate External
ConditionsAlliance Alliance partner has complementary
resources, competencies,
capabilities
Alliance partner has similar status
Market demands complete line of products/services
Market is weak and continuum of services is desirable
Mature stage of product life cycleJoint Venture High capital
requirements to obtain necessary skills/expertise
Long learning curve in obtaining necessary expertise
*
External Conditions for Market
Entry StrategiesStrategyAppropriate External
ConditionsAlliance Alliance partner has complementary
resources, competencies,
capabilities
Alliance partner has similar status
Market demands complete line of products/services
Market is weak and continuum of services is desirable
Mature stage of product life cycleJoint Venture High capital
requirements to obtain necessary skills/expertise
Long learning curve in obtaining necessary expertiseInternal
Development High level of product control (quality) required
Early stages of the product life cycle
*
External Conditions for Market
Entry StrategiesStrategyAppropriate External
ConditionsAlliance Alliance partner has complementary
resources, competencies,
capabilities
Alliance partner has similar status
Market demands complete line of products/services
Market is weak and continuum of services is desirable
Mature stage of product life cycleJoint Venture High capital
requirements to obtain necessary skills/expertise
Long learning curve in obtaining necessary expertiseInternal
Development High level of product control (quality) required
Early stages of the product life cycleInternal Venture
Product/service development stage
Rapid development/market entry required
New technical, marketing, production approach required
*
External Conditions for Market
Entry StrategiesStrategyAppropriate External
ConditionsAlliance Alliance partner has complementary
resources, competencies,
capabilities
Alliance partner has similar status
Market demands complete line of products/services
Market is weak and continuum of services is desirable
Mature stage of product life cycleJoint Venture High capital
requirements to obtain necessary skills/expertise
Long learning curve in obtaining necessary expertiseInternal
Development High level of product control (quality) required
Early stages of the product life cycleInternal Venture
Product/service development stage
Rapid development/market entry required
New technical, marketing, production approach
requiredReconfiguring the Value Chain Competition dominated
by a few traditional providers
Specialized market niche identified
New technology, marketing, production approach required
*
Resources, Competencies, and Capabilities for Market Entry
StrategiesStrategyAppropriate Resources, Competencies and
CapabilitiesAcquisition Financial resources
Ability to manage new products and markets
Ability to merge organizational cultures and organizational
structures
Rightsizing capability for combined organization
*
Resources, Competencies, and Capabilities for Market Entry
StrategiesStrategyAppropriate Resources, Competencies and
CapabilitiesAcquisition Financial resources
Ability to manage new products and markets
Ability to merge organizational cultures and organizational
structures
Rightsizing capability for combined organizationLicensing
Financial resources (licensing fees)
Support organization to carry out license
Ability to integrate new product/market into present
organization
*
Resources, Competencies, and Capabilities for Market Entry
StrategiesStrategyAppropriate Resources, Competencies and
CapabilitiesAcquisition Financial resources
Ability to manage new products and markets
Ability to merge organizational cultures and organizational
structures
Rightsizing capability for combined organizationLicensing
Financial resources (licensing fees)
Support organization to carry out license
Ability to integrate new product/market into present
organizationVenture Capital Investment Capital to invest in
speculative projects
Ability to evaluate and select opportunities with a high degree
of success
*
Resources, Competencies, and Capabilities for Market Entry
StrategiesStrategyAppropriate Resources, Competencies and
CapabilitiesAcquisition Financial resources
Ability to manage new products and markets
Ability to merge organizational cultures and organizational
structures
Rightsizing capability for combined organizationLicensing
Financial resources (licensing fees)
Support organization to carry out license
Ability to integrate new product/market into present
organizationVenture Capital Investment Capital to invest in
speculative projects
Ability to evaluate and select opportunities with a high degree
of successMerger Management willing to relinquish or share
control
Rightsizing capacity
Agreement to merge management
Ability to merge organizational cultures and organizational
structures
*
Resources, Competencies, and Capabilities for Market Entry
StrategiesStrategyAppropriate Resources, Competencies and
CapabilitiesAlliance Lack of competitive
skills/facilities/expertise
Desire to create vertically integrated system
Need to control patient flow
Coordinate board/skills
Willing to relinquish share control
*
Resources, Competencies, and Capabilities for Market Entry
StrategiesStrategyAppropriate Resources, Competencies and
CapabilitiesAlliance Lack of competitive
skills/facilities/expertise
Desire to create vertically integrated system
Need to control patient flow
Coordinate board/skills
Willing to relinquish share controlJoint Venture Lack of a
distinctive competency
Additional resources/capabilities are required
Not enough time to develop internal resources, capabilities, or
competencies
Venture is removed from core competency
Lack required skills and expertise
*
Resources, Competencies, and Capabilities for Market Entry
StrategiesStrategyAppropriate Resources, Competencies and
CapabilitiesAlliance Lack of competitive
skills/facilities/expertise
Desire to create vertically integrated system
Need to control patient flow
Coordinate board/skills
Willing to relinquish share controlJoint Venture Lack of a
distinctive competency
Additional resources/capabilities are required
Not enough time to develop internal resources, capabilities, or
competencies
Venture is removed from core competency
Lack required skills and expertiseInternal Development
Technical expertise
Marketing competency
Operational capacity
Research and development capability
Strong functional organization
Product/service management expertise
*
Resources, Competencies, and Capabilities for Market Entry
StrategiesStrategyAppropriate Resources, Competencies and
CapabilitiesInternal Venture Entrepreneur
Entrepreneurial organization
Ability to isolate venture from the rest of the organization
Technical expertise
Marketing competency
Operational capacity
*
Resources, Competencies, and Capabilities for Market Entry
StrategiesStrategyAppropriate Resources, Competencies and
CapabilitiesInternal Venture Entrepreneur
Entrepreneurial organization
Ability to isolate venture from the rest of the organization
Technical expertise
Marketing competency
Operational capacityReconfiguring the Value Chain New
technology available
Entrepreneurial Organization
Ability to rearrange value chain
Ability to adapt business model
*
Market Entry Strategies and Goals
Rapid Market Entry
Slow Market Entry
Low
Initial Control
Over Design,
Production,
Market
High
Initial Control
Over Design,
Production,
Market
Internal
Development
Internal
Venture
Reconfigure Value Chain
*
Market Entry Strategies and Goals
Rapid Market Entry
Slow Market Entry
Low
Initial Control
Over Design,
Production,
Market
High
Initial Control
Over Design,
Production,
Market
Internal
Development
Internal
Venture
Venture
Capital
Merger
Licensing
Acquisition
Reconfigure Value Chain
*
Market Entry Strategies and Goals
Rapid Market Entry
Slow Market Entry
Low
Initial Control
Over Design,
Production,
Market
High
Initial Control
Over Design,
Production,
Market
Internal
Development
Internal
Venture
Venture
Capital
Alliance
Joint Venture
Merger
Licensing
Acquisition
Reconfigure Value Chain
*
Strategic Thinking Map
Hierarchy of Strategic Decisions and Alternatives
Directional Strategies Mission
Vision
Values
Goals
Implementation Strategies
Service Delivery Pre-service Point-of-service After-service
Support Culture Structure Strategic resources
Unit Action Plans Objectives Actions Timelines
Responsibilities
Competitive Strategies
Strategic Posture Defender Prospector Analyzer (Reactor)
Positioning
Market-wide Cost leadership Differentiation
Market Segment Focus/Cost
leadership Focus/
differentiation
Market Entry Strategies
Purchase Acquisition Licensing Venture capital
investment
Cooperation Merger Alliance Joint venture
Development Internal
development Internal
venture
Adaptive Strategies
Expansion of Scope Diversification Vertical Integration Market
Development Product Development Penetration
Contraction of Scope Divestiture Liquidation Harvesting
Retrenchment
Maintenance of Scope Enhancement Status Quo
*
Appropriate External Conditions for Strategic PosturesDefender
Stable external environment
Predictable political/regulatory change
Slow technological and competitive change
Products or services in mature stage of PLC
Relatively long PLCs
High barriers to entry
*
Appropriate External Conditions for Strategic
PosturesProspector Turbulent environment
Rapid technological, political/regulatory, economic change
Introduction and early growth stages of PLC
Technology may be employed across markets
Low intensity of competitive rivalry
Numerous market and product opportunities
Fairly low barriers to market entry
*
Appropriate External Conditions for Strategic PosturesAnalyzer
Moderately changing environment
Technological, regulatory, economic, social, and competitive
change open
new opportunities
Some competitive rivalry in old and new markets
Some stable products and markets
Some new market and product opportunities
Growth and mature stage of PLC for existing products
Growth stage of PLC for new products
*
Appropriate Internal Conditions for Strategic PosturesDefender
Ability to develop a single core technology
Ability to be very cost efficient
Ability to protect market from competitors
Capacity to engage in vertical integration strategy
Management emphasis on centralized control/stability
Structure characterized by division of labor
Well-defined hierarchical communications channels
Cost control expertise
Well-defined procedures and methods
High degree of formalization, centralization
*
Appropriate Internal Conditions for Strategic
PosturesProspector Ability to adjust organization to a variety of
external forces
Technological and administrative flexibility
Ability to develop and use new technologies
Ability to deploy and coordinate resources among numerous
decentralized
units
Decentralized planning and control
Flexible structure
Marketing plus research and development expertise
Low degree of formalization (few well-defined procedures and
methods)
*
Appropriate Internal Conditions for Strategic PosturesAnalyzer
Ability to mix high levels of standardization and routinization
of core products and markets with flexibility and adaptation for
new products and markets
Structure accommodates both stable and dynamic areas of
operation
Effective lateral and vertical communication channels
Many different management skills required
Effective strategy and planning team
*
External Risks of Positioning StrategiesCost Leadership
Technological change that nullifies past investments or learning
Low-cost learning by industry newcomers or followers, through
imitation or
through their ability to invest in state-of-the-art facilities
Inability to see required product or marketing change because
of the
attention placed on cost
Inflation in costs that narrow the organization’s ability to
maintain sufficient
price differential to offset competitors’ brand images or other
approaches
to differentiation
*
External Risks of Positioning StrategiesCost Leadership
Technological change that nullifies past investments or learning
Low-cost learning by industry newcomers or followers, through
imitation or
through their ability to invest in state-of-the-art facilities
Inability to see required product or marketing change because
of the
attention placed on cost
Inflation in costs that narrow the organization’s ability to
maintain sufficient
price differential to offset competitors’ brand images or other
approaches
to differentiation
*
External Risks of Positioning StrategiesDifferentiation The cost
differential between low-cost competitors and the
differentiated firm is too great for differentiation to hold
brand
loyalty; buyers therefore sacrifice some of the features,
services, or
image possessed by the differentiated organization for large
cost
savings
Buyers’ need for the differentiating factor diminishes, which
can occur
as buyers become more sophisticated
Imitation narrows perceived differentiation, a common
occurrence as
the industry matures
*
External Risks of Positioning StrategiesFocus Cost differential
between broad-range competitors and the focused
organization widens to eliminate the cost advantages of
serving a narrow
target or to offset the differentiation achieved by focus
Differences in desired products or services between the
strategic target and
the market as a whole narrows
Competitors find submarkets within the strategic target and
outfocus the focuser
Focuser grows the market to a sufficient size that it becomes
attractive to
competitors that previously ignored it
*
Resources, Competencies and Capabilities for Positioning
StrategiesGeneric StrategyResources and
CompetenciesOrganizational CapabilitiesCost
LeadershipSustained capital investment and access to capital
Process engineering skills
Intense supervision of labor
Products and services that are simple to produce in volume
Low-cost delivery systemTight cost control
Frequent, detailed control reports
Structured organization and responsibilities
Incentives based on meeting strict quantitative targets
*
Resources, Competencies and Capabilities for Positioning
StrategiesGeneric StrategyResources and
CompetenciesOrganizational CapabilitiesCost
LeadershipSustained capital investment and access to capital
Process engineering skills
Intense supervision of labor
Products and services that are simple to produce in volume
Low-cost delivery systemTight cost control
Frequent, detailed control reports
Structured organization and responsibilities
Incentives based on meeting strict quantitative
targetsDifferentiationStrong marketing abilities
Product/service engineering
Creative flair
Strong capability in basic research
Reputation for quality or technological leadership
Long tradition in the industry or unique combination of skills
Strong cooperation from channelsStrong coordination among
functions in R&D, product/service development, and marketing
Subjective measurement and incentives instead of quantitative
measures
Amenities to attract highly skilled labor, scientists, or creative
people
*
Resources, Competencies and Capabilities for Positioning
StrategiesGeneric StrategyResources and
CompetenciesOrganizational CapabilitiesCost
LeadershipSustained capital investment and access to capital
Process engineering skills
Intense supervision of labor
Products and services that are simple to produce in volume
Low-cost delivery systemTight cost control
Frequent, detailed control reports
Structured organization and responsibilities
Incentives based on meeting strict quantitative
targetsDifferentiationStrong marketing abilities
Product/service engineering
Creative flair
Strong capability in basic research
Reputation for quality or technological leadership
Long tradition in the industry or unique combination of skills
Strong cooperation from channelsStrong coordination among
functions in R&D, product/service development, and marketing
Subjective measurement and incentives instead of quantitative
measures
Amenities to attract highly skilled labor, scientists, or creative
peopleFocusCombination of the preceding skills and resources
directed at a particular strategic targetCombination of the
preceding organizational requirements directed at a particular
strategic target
*
Mapping Strategies
Adaptive
Strategies
Expansion of Scope
Vertical Integration Product Development Market Development
Penetration
Maintenance of Scope
Enhancement
*
Mapping Strategies
Adaptive
Strategies
Expansion of Scope
Vertical Integration Product Development Market Development
Penetration
Maintenance of Scope
Enhancement
Market Entry
Strategies
Cooperation
Alliance Joint Venture
Development
Internal Development
Hospital Alliance
Independent
Living
Information System
Advertising
Medicare
*
Mapping Strategies
Adaptive
Strategies
Expansion of Scope
Vertical Integration Product Development Market Development
Penetration
Maintenance of Scope
Enhancement
Market Entry
Strategies
Cooperation
Alliance Joint Venture
Development
Internal Development
Competitive
Strategies
Strategic Posture
Analyzer
Positioning
Marketwide
Differentiation Quality Service Caring
Hospital Alliance
Independent
Living
Information System
Advertising
Medicare
*
Managing Strategic Momentum
Adaptive StrategiesAre all the important assumptions on which
the strategy is based realistic (external environment,
competitive environment, internal environment)?Has the
strategy been tested with appropriate strategic thinking
tools?Have the major stakeholders, inside and outside the
organization, that will be most influential in ensuring the
success of the strategy been identified and evaluated?If the
adaptive strategy is to fill a currently unfilled niche in the
market, has the organization investigated whether the niche will
remain open long enough to return the capital investment?
*
Managing Strategic Momentum
Adaptive StrategiesHas the adaptive strategy been tested with
appropriate analysis, such as return on investment and the
organization’s ability and willingness to bear the risks?Is the
payback period acceptable in light of potential environmental
change? Does the strategy take the organization too far from its
current products and markets?Is the adaptive strategy
appropriate for the organization’s present and prospective
position in the market?
*
Managing Strategic Momentum
Market Entry StrategiesIs the market entry strategy the most
appropriate way to achieve the mission, vision, and goals of the
organization?Is the market entry strategy consonant with the
values of the organization?Is the market entry strategy the best
way to accomplish the adaptive strategy?Is the market entry
strategy compatible with the adaptive strategy?Does
management understand the unique requirements of the market
entry strategy (purchase, cooperation, development)?Does
management understand the important market forces?Have
adequate financial resources been allocated to enter the market?
*
Managing Strategic Momentum
Market Entry StrategiesDoes the selection of the market entry
strategy affect the ability of the organization to effectively
position its products/services in the market?Is the market entry
strategy compatible with the competitive strategies?Does the
market entry strategy place unusual strains on any of the
functional areas?Have new stakeholder relationships developed
as a result of the market entry strategy (customers, vendors,
channel institutions, and so on)?Has the relationship between
the desire and need for rapid market entry been properly
analyzed?Has the relationship between the desire and need for
control over the products and services been achieved?Have the
trade-offs between costs and control been properly analyzed?
*
Managing Strategic Momentum
Competitive Strategies – Strategic PostureIs the strategic
posture sustainable?Have there been external developments
(technological, social, regulatory, economic, or competitive)
that have shortened product life cycles?Are there new market
opportunities that suggest the organization should move more
toward a prospector posture? Analyzer strategy? Defender
strategy?Has the organization developed the right mix of
centralization and decentralization for the selected strategic
posture?Is the level of standardization and administrative
flexibility appropriate to the strategic posture?
*
Managing Strategic Momentum
Competitive Strategies – Strategic PostureIs the level and type
of communication appropriate for the strategic posture?Is the
strategic posture appropriate given the barriers to market
entry?Has the level of vertical integration been appropriate for
the strategic posture?Has the organization been caught by
surprise too often?Are the overall strategy, strategic posture,
and value adding strategies compatible?Does the organization
need to evolve its strategic posture?
*
Managing Strategic Momentum
Competitive Strategies – Positioning
Is the product or service positioned appropriately in the
market?Can the organization use one of the other generic
positioning strategies?Is the positioning strategy appropriate
considering the external opportunities and threats?Will market
forces allow the selected positioning?Is the positioning strategy
best suited to capitalize on the organization’s strengths and
minimize its weaknesses?Is the positioning of the organization’s
products and services unique in the marketplace?
*
Managing Strategic Momentum
Competitive Strategies – PositioningIs the positioning strategy
defensible against new players trying to position themselves in
a similar fashion?Is the positioning strategy compatible with the
market entry strategy?Does the positioning strategy provide the
appropriate image for the organization?Is the positioning
strategy sustainable?Is the appropriate distribution channel
being used?Is the current promotional strategy appropriate?Is
the pricing strategy appropriate?
*
Chapter 7 Conclusions
After reading Chapter 7, you should be able to define the
following terms:
*
STRATEGIC MANAGEMENT OF
HEALTH CARE ORGANIZATIONS 7TH EDITION
*
Developing Strategic Alternatives
Chapter 6
*
Understand and discuss the steps involved in the decision logic
of strategy development.
Chapter 6 Learning Objectives
Understand and discuss the steps involved in the decision logic
of strategy development.Synthesize and integrate strategic
thinking accomplished in situational analysis into a strategic
plan for an organization.
Chapter 6 Learning Objectives
Understand and discuss the steps involved in the decision logic
of strategy development.Synthesize and integrate strategic
thinking accomplished in situational analysis into a strategic
plan for an organization.Identify the hierarchy of strategies and
strategic decisions required in strategic planning.
Chapter 6 Learning Objectives
Understand and discuss the steps involved in the decision logic
of strategy development.Synthesize and integrate strategic
thinking accomplished in situational analysis into a strategic
plan for an organization.Identify the hierarchy of strategies and
strategic decisions required in strategic planning.Understand the
nature of directional strategies, adaptive strategies, market
entry strategies, and competitive strategies.
Chapter 6 Learning Objectives
Identify strategic alternatives available to health care
organizations.
Chapter 6 Learning Objectives
Identify strategic alternatives available to health care
organizations.Provide the rationale as well as advantages and
disadvantages for each of the strategic alternatives.
Chapter 6 Learning Objectives
Identify strategic alternatives available to health care
organizations.Provide the rationale as well as advantages and
disadvantages for each of the strategic alternatives.Understand
that strategies may have to be used in combination to
accomplish the organization’s goals.
Chapter 6 Learning Objectives
Identify strategic alternatives available to health care
organizations.Provide the rationale as well as advantages and
disadvantages for each of the strategic alternatives.Understand
that strategies may have to be used in combination to
accomplish the organization’s goals.Map strategic decisions
showing how they are linked as an ends–means chain.
Chapter 6 Learning Objectives
The Strategic Planning Process
Strategic Planning
Situation Analysis
Strategy Formulation
Planning the Implementation External Analysis Internal
Analysis Directional Strategies Directional Strategies Adaptive
Strategies Market Entry Strategies Competitive Strategies
Service Delivery Strategies Support Strategies Action Plans
*
Strategy Formulation
Strategy formulation is the deciding what the organization
should explicitly be doing What the organization is NOW doing
but should STOP doing? What is the organization NOT doing
but should START doing? What the organization is currently
doing that should be DONE
DIFFERENTLY?
*
Linking Today and Tomorrow
Profile of Today
Vision (hope
for the future)
Profile of
Tomorrow
Strategy
year
1
year
2
year
3
year
4
year
5
plans
plans
plans
budgets
budgets
budgets
budgets
budgets
plans
plans
plans
plans
plans
plans
plans
budgets
budgets
budgets
budgets
budgets
*
Linking Strategic AlternativesCheck ListStrategy 1Strategy
2Strategy 3Addresses an External Issue?Draws on a
Competitive Advantage or Fixes a Competitive
Disadvantage?Fits with Mission, Values?Moves the
Organization Toward the Vision?Achieves One or More
Strategic Goals?
Decision Logic of Strategy Formulation
Directional
Strategies
Adaptive
Strategies
Market Entry
Strategies
Competitive
Strategies
Implementation
Strategies
Strategy
Formulation
Strategy
Implementation
Decision Logic of Strategy Formulation
Directional
Strategies
Adaptive
Strategies
Market Entry
Strategies
Competitive
Strategies
Implementation
Strategies
Ends Means Ends Means
Ends Means Ends
Means
Strategy
Formulation
Strategy
Implementation
Strategy FormulationDirectional StrategiesThe broadest
strategies that set the fundamental direction of the organization
by establishing a mission for the organization (Who are we?)
and vision for the future (What should we be?). In addition,
directional strategies specify the organization’s values and the
strategic goals.
Strategy FormulationDirectional StrategiesThe broadest
strategies that set the fundamental direction of the organization
by establishing a mission for the organization (Who are we?)
and vision for the future (What should we be?). In addition,
directional strategies specify the organization’s values and the
strategic goals.Adaptive StrategiesThese strategies are more
specific than directional strategies and provide the primary
methods for achieving the vision (adapting to the environment).
These strategies determine the scope of the organization and
specify how the organization will expand scope, reduce scope,
or maintain scope.
Strategy FormulationMarket Entry StrategiesThese strategies
provide the method of carrying out the adaptive strategies
(expansion of scope and the maintenance of scope strategies)
through purchase, cooperation, or internal development. Market
entry strategies are not used for reduction of scope strategies.
Strategy FormulationMarket Entry StrategiesThese strategies
provide the method of carrying out the adaptive strategies
(expansion of scope and the maintenance of scope strategies)
through purchase, cooperation, or internal development. Market
entry strategies are not used for reduction of scope
strategies.Competitive StrategiesTwo types of strategies, one
that determines an organization’s strategic posture and one that
positions the organization vis-à-vis other organizations within
the market. These strategies are market oriented and best
articulate competitive advantage.
Planning the ImplementationImplementation StrategiesThese
strategies are the most specific strategies and are directed
toward value added service delivery and the value added
support areas. In addition, individual organizational units
develop objectives and action plans that carry out the value
added service delivery and value added support strategies.
Strategic Thinking Map
Hierarchy of Strategic Decisions and Alternatives
Directional Strategies Mission
Vision
Values
Goals
Implementation Strategies
Service Delivery Pre-service Point-of-service After-service
Support Culture Structure Strategic resources
Unit Action Plans Objectives Actions Timelines
Responsibilities
Competitive Strategies
Strategic Posture Defender Prospector Analyzer (Reactor)
Positioning
Market-wide Cost leadership Differentiation
Market Segment Focus/Cost
leadership Focus/
differentiation
Market Entry Strategies
Purchase Acquisition Licensing Venture capital
investment
Cooperation Merger Alliance Joint venture
Development Internal
development Internal
venture
Adaptive Strategies
Expansion of Scope Diversification Vertical Integration Market
Development Product Development Penetration
Contraction of Scope Divestiture Liquidation Harvesting
Retrenchment
Maintenance of Scope Enhancement Status Quo
*
Normative Model of
Strategy Formulation
Strategy Formulation Example Decisions
Directional Strategies
Organizational Scope
Strategies
Marketing Entry
Strategies
Competitive Strategies
Implementation Strategies
Strategy
Content
Mission, Vision, Values
Diversification, Vertical
Integration
Acquisition, Alliance,
Merger
Cost Leadership, Defender
Marketing, Structure
Strategic Thinking Map
Hierarchy of Strategic Decisions and Alternatives
Directional Strategies Mission
Vision
Values
Goals
Adaptive Strategies
Expansion of Scope Diversification Vertical Integration Market
Development Product Development Penetration
Contraction of Scope Divestiture Liquidation Harvesting
Retrenchment
Maintenance of Scope Enhancement Status Quo
*
Adaptive Strategic Alternatives – Expansion
Expansion of Scope Types
Diversification
Vertical Integration
Market Development
Product Development
Penetration
Related
Unrelated
Forward
Backward
Geographic
Segment
Product Line
Product Enhancements
Promotion
Distribution
Pricing
Adaptive Strategies –
ExpansionStrategyDefinitionRationaleRelated
DiversificationAdding new related product or service
categories. Often requires the establishment of a new
divisionPursuit of high-growth markets
Entering less-regulated segments
Cannot achieve current objectives
Synergy is possible from new business
Offset seasonal or cyclical influences
Adaptive Strategies –
ExpansionStrategyDefinitionRationaleRelated
DiversificationAdding new related product or service
categories. Often requires the establishment of a new
divisionPursuit of high-growth markets
Entering less-regulated segments
Cannot achieve current objectives
Synergy is possible from new business
Offset seasonal or cyclical influencesUnrelated
DiversificationAdding new unrelated product or service
categories. Typically requires the establishment of a new
divisionPursuit of high-growth markets
Entering less-regulated segments
Cannot achieve current objectives
Current markets are saturated or in decline
Organization has excess cash
Antitrust regulations prohibit expansion in current industry
Tax loss may be acquired
Adaptive Strategies –
ExpansionStrategyDefinitionRationaleBackward Vertical
IntegrationAdding new members along the distribution channel
(toward a later stage) for present products and services or
controlling the flow of patients from one institution to
anotherControl the flow of patients through the system
Scarcity of raw materials or essential inventory/supplies
Deliveries are unreliable
Lack of materials or supplies will shut down operations
Price or quality of materials or supplies variable
Industry/market seen as profitable for long term
Adaptive Strategies –
ExpansionStrategyDefinitionRationaleBackward Vertical
IntegrationAdding new members along the distribution channel
(toward a later stage) for present products and services or
controlling the flow of patients from one institution to
anotherControl the flow of patients through the system
Scarcity of raw materials or essential inventory/supplies
Deliveries are unreliable
Lack of materials or supplies will shut down operations
Price or quality of materials or supplies variable
Industry/market seen as profitable for long termForward
Vertical IntegrationAdding new members along the distribution
channel (toward an earlier stage) for present products and
services or controlling the flow of patients from one institution
to anotherControl the flow of patients through the system
Faster delivery required
High level of coordination required between one stage and
another – secure needed resources
Industry/market seen as profitable for long term
Gain bargaining power
Hospital Vertical Integration
Hospital
Strategic
Business Unit
Upstream Downstream
Urgent Care
Unit
Primary Care
Unit
Wellness/
Health Promotion
Unit
Skilled
Nursing
Unit
Rehabilitation
Unit
Home Health
Unit
Adaptive Strategies –
ExpansionStrategyDefinitionRationaleMarket
DevelopmentIntroducing present products or services into new
geographic markets or to new segments within a present
geographic marketNew markets are available for present
products
Provide comprehensive services across the market (focus
factory)
New markets may be served efficiently
Expected high revenues
Organization has cost leadership advantage
Organization has differentiation advantage
Current market is growing
Fundamental Expansion Strategies
Products
Old New
Markets
Old
New
Market
Development
Adaptive Strategies –
ExpansionStrategyDefinitionRationaleMarket
DevelopmentIntroducing present products or services into new
geographic markets or to new segments within a present
geographic marketNew markets are available for present
products
Provide comprehensive services across the market (focus
factory)
New markets may be served efficiently
Expected high revenues
Organization has cost leadership advantage
Organization has differentiation advantage
Current market is growingProduct Development Improving
present products or services or extending the present product
lineCurrently in strong market but product is weak or product
line incomplete
Market tastes are changing
Product technology is changing
Maintenance or creation of differentiation advantage
Fundamental Expansion Strategies
Products
Old New
Markets
Old
New
Market
Development
Product
Development
Key Strategic Thinking Questions
Remember to draw upon the results of external analysis,
internal analysis, and development of directional
strategiesQuestionsProducts/Services StrategiesInternal
ProcessesStop doing?Start doing?Continue doing?Do
differently?
*
Services versus Customers
CONTRACT/
EXPAND
Two-Phase Refocus
CONTRACT/
EXPAND
Two-Phase Refocus
CONTRACT
MAINTAIN
CONTRACT
Change Focus
CONTRACT
Getting Out
Change Focus
Reduce Costs
Improve Efficiency
Improve Quality
EXPAND
New Markets Refocus
New Services
New Services
& Markets
EXPAND
EXPAND
Reduce Types
or Number of
Customers
Keep Types or
Number of
Customers Same
Add New
Customers
Reduce
Programs or
Services
Keep
Programs or
Services
the Same
Add New
Programs or
Services
Adaptive Strategies –
ExpansionStrategyDefinitionRationalePenetration Seeking to
increase market share for present products or services in present
markets through marketing efforts (promotion, channels, or
price)Present market is growing
Product/service innovation will extend product life cycle (PLC)
Expected revenues are high
Organization has cost leadership advantage
Organization has differentiation advantage
Fundamental Expansion Strategies
Products
Old New
Markets
Old
New
Penetration
Strategies
Market
Development
Product
Development
Fundamental Expansion Strategies
Products
Old New
Markets
Old
New
Penetration
Strategies
Market
Development
Product
Development
Diversification
Adaptive Strategic Alternatives – Contraction
Contraction of Scope Types
Divestiture
Liquidation
Harvesting
Retrenchment
Total
Partial
Operations
Assets
Fast
Slow
Markets
Products
Adaptive Strategies –
ContractionStrategyDefinitionRationaleDivestitureSelling an
operating unit or division to another organization. Typically,
the unit will continue in operationIndustry in long-term decline
Cash needed to enter new, higher growth area
Lack of expected synergy with core operation
Required investment in new technology seen as too high
Too much regulation
Unbundling
Adaptive Strategies –
ContractionStrategyDefinitionRationaleDivestitureSelling an
operating unit or division to another organization. Typically,
the unit will continue in operationIndustry in long-term decline
Cash needed to enter new, higher growth area
Lack of expected synergy with core operation
Required investment in new technology seen as too high
Too much regulation
UnbundlingLiquidationSelling all or part of the organization’s
assets (facilities, inventory, equipment, and so on) in order to
obtain cash. The purchaser may use the assets in a variety of
ways and businessesOrganization can no longer operate
Bankruptcy
Trim/reduce assets
Superseded by new technology
Adaptive Strategies –
ContractionStrategyDefinitionRationaleHarvestingProducts or
services typically in late stages of the product life cycle (late
maturity and decline) where industry-wide revenues are
expected to decline. These products or services will ultimately
be discontinued but may generate revenue for some time. Few
new resources are allocated to these areasLate maturity/decline
of the product life cycle
Consider divestiture or downsizing
Short-term cash needed
Adaptive Strategies –
ContractionStrategyDefinitionRationaleHarvestingProducts or
services typically in late stages of the product life cycle (late
maturity and decline) where industry-wide revenues are
expected to decline. These products or services will ultimately
be discontinued but may generate revenue for some time. Few
new resources are allocated to these areasLate maturity/decline
of the product life cycle
Consider divestiture or downsizing
Short-term cash neededRetrenchment Reducing the scope of
operations, redefining the target market, cutting geographic
coverage, reducing the segments served, or reducing the product
lineMarket has become too diverse
Market is too geographically spread out
Personnel costs are too high
Too many products or services
Marginal or nonproductive facilities
Adaptive Strategic Alternatives – Maintenance
Maintenance of Scope
Enhancement
Status Quo
Quality
Efficiency
Innovation
Speed
Flexibility
Adaptive Strategies –
MaintenanceStrategyDefinitionRationaleEnhancement Seeking
to improve operations within present product or service
categories through quality programs, increasing flexibility,
increasing efficiency, speed of delivery, and so onOrganization
has operational inefficiencies
Need to lower costs
Need to improve quality
Improve internal processes
Adaptive Strategies -
MaintenanceStrategyDefinitionRationaleEnhancement Seeking
to improve operations within present product or service
categories through quality programs, increasing flexibility,
increasing efficiency, speed of delivery, and so onOrganization
has operational inefficiencies
Need to lower costs
Need to improve quality
Improve internal processesStatus quoSeeking to maintain
relative market share within a marketMaintain market share
position
Maturity/late maturity stage of the product life cycle
Product/market generating cash but has little potential for future
growth
Extremely competitive market
Strategic Thinking Map
Hierarchy of Strategic Decisions and Alternatives
Directional Strategies Mission
Vision
Values
Goals
Market Entry Strategies
Purchase Acquisition Licensing Venture capital
investment
Cooperation Merger Alliance Joint venture
Development Internal
development Internal
venture
Adaptive Strategies
Expansion of Scope Diversification Vertical Integration Market
Development Product Development Penetration
Contraction of Scope Divestiture Liquidation Harvesting
Retrenchment
Maintenance of Scope Enhancement Status Quo
*
Market Entry Strategies – Purchase
Directional Strategies Mission
Vision
Values
Goals
Market Entry Strategies
Purchase Acquisition Licensing Venture capital
investment
Cooperation Merger Alliance Joint venture
Development Internal
development Internal
venture
Adaptive Strategies
Expansion of Scope Diversification Vertical Integration Market
Development Product Development Penetration
Contraction of Scope Divestiture Liquidation Harvesting
Retrenchment
Maintenance of Scope Enhancement Status Quo
Market Entry Strategies – PurchaseMarket Entry
StrategyDefinitionMajor AdvantagesMajor
DisadvantagesAcquisitionStrategy to grow through the purchase
of an existing organization, unit of an organization, or a
product/serviceRapid market entry
Image already established
Performance known before purchaseNew business may be
unfamiliar to parent
Takes a long time to assimilate organization’s culture
New management team may be required
High initial cost
Market Entry Strategies – PurchaseMarket Entry
StrategyDefinitionMajor AdvantagesMajor
DisadvantagesAcquisitionStrategy to grow through the purchase
of an existing organization, unit of an organization, or a
product/serviceRapid market entry
Image already established
Performance known before purchaseNew business may be
unfamiliar to parent
Takes a long time to assimilate organization’s culture
New management team may be required
High initial costLicensingAcquiring or providing an asset
(technology, market, equipment, etc.) through contractRapid
access to proven technology
Reduced financial exposure
Access to brand name
Exclusive territoryNot a substitute for internal technical
competence
Not proprietary technology
Dependent on licensor
Rules and regulations
Market Entry Strategies – PurchaseMarket Entry
StrategyDefinitionMajor AdvantagesMajor
DisadvantagesAcquisitionStrategy to grow through the purchase
of an existing organization, unit of an organization, or a
product/serviceRapid market entry
Image already established
Performance known before purchaseNew business may be
unfamiliar to parent
Takes a long time to assimilate organization’s culture
New management team may be required
High initial costLicensingAcquiring or providing an asset
(technology, market, equipment, etc.) through contractRapid
access to proven technology
Reduced financial exposure
Access to brand name
Exclusive territoryNot a substitute for internal technical
competence
Not proprietary technology
Dependent on licensor
Rules and regulationsVenture Capital InvestmentFinancial
investment in an organization in order to participate in its
growth or receipt of venture capital for startup or expansionCan
provide window on new technology or market
Low riskAlone, unlikely to be a major stimulus of growth
Extended time to profitability
Market Entry Strategies – Cooperation
Directional Strategies Mission
Vision
Values
Goals
Market Entry Strategies
Purchase Acquisition Licensing Venture capital
investment
Cooperation Merger Alliance Joint venture
Development Internal
development Internal
venture
Adaptive Strategies
Expansion of Scope Diversification Vertical Integration Market
Development Product Development Penetration
Contraction of Scope Divestiture Liquidation Harvesting
Retrenchment
Maintenance of Scope Enhancement Status Quo
Market Entry Strategies – CooperationMarket Entry
StrategyDefinitionMajor AdvantagesMajor
DisadvantagesMergerCombining two (or more) organizations
through mutual agreement to form a single new
organizationUses existing resources
Retains existing markets and products
Reduces competitionTakes a long time to merge cultures
Merger match often difficult to find
Market Entry Strategies – CooperationMarket Entry
StrategyDefinitionMajor AdvantagesMajor
DisadvantagesMergerCombining two (or more) organizations
through mutual agreement to form a single new
organizationUses existing resources
Retains existing markets and products
Reduces competitionTakes a long time to merge cultures
Merger match often difficult to findAlliance
Formation of a formal partnershipFills in gaps in product line
Creates efficiencies (e.g., bargaining power)
Reduces competition in weak markets
Stabilizes referral base
Shared riskPotential for conflict between members
Limits potential markets/products
Difficult to align resources
Governance issues
Market Entry Strategies – CooperationMarket Entry
StrategyDefinitionMajor AdvantagesMajor
DisadvantagesMergerCombining two (or more) organizations
through mutual agreement to form a single new
organizationUses existing resources
Retains existing markets and products
Reduces competitionTakes a long time to merge cultures
Merger match often difficult to findAlliance
Formation of a formal partnershipFills in gaps in product line
Creates efficiencies (e.g., bargaining power)
Reduces competition in weak markets
Stabilizes referral base
Shared riskPotential for conflict between members
Limits potential markets/products
Difficult to align resources
Governance issuesJoint VentureCombination of the resources of
two or more organizations to accomplish a designated
taskTechnological/marketing joint ventures can exploit
small/large organizational synergies
Spreads distribution risksPotential for conflict between partners
(shared vs. proprietary)
Objectives of partners may not be compatible
Market Entry Strategies – Development
Directional Strategies Mission
Vision
Values
Goals
Market Entry Strategies
Purchase Acquisition Licensing Venture capital
investment
Cooperation Merger Alliance Joint venture
Development Internal
development Internal
venture
Adaptive Strategies
Expansion of Scope Diversification Vertical Integration Market
Development Product Development Penetration
Contraction of Scope Divestiture Liquidation Harvesting
Retrenchment
Maintenance of Scope Enhancement Status Quo
Market Entry Strategies – DevelopmentMarket Entry
StrategyDefinitionMajor AdvantagesMajor
DisadvantagesInternal DevelopmentProducts or services
developed internally using the organization’s own
resourcesUses (leverages) existing resources
Organization maintains a high level of control
Presents image of developing (growth) organizationTime lag to
break even
Unfamiliarity with new markets
Obtaining significant gains in market shares against strong
competitors may be difficult
Market Entry Strategies – DevelopmentMarket Entry
StrategyDefinitionMajor AdvantagesMajor
DisadvantagesInternal DevelopmentProducts or services
developed internally using the organization’s own
resourcesUses (leverages) existing resources
Organization maintains a high level of control
Presents image of developing (growth) organizationTime lag to
break even
Unfamiliarity with new markets
Obtaining significant gains in market shares against strong
competitors may be difficultInternal VentureEstablishment of an
independent entity within an organization to develop products
or servicesUses existing resources
May enable organization to hold a talented entrepreneur
Isolates development from organization’s bureaucracyMixed
record of success
Organization’s internal climate (culture) often unsuitable
Market Entry Strategies – DevelopmentMarket Entry
StrategyDefinitionMajor AdvantagesMajor
DisadvantagesInternal DevelopmentProducts or services
developed internally using the organization’s own
resourcesUses (leverages) existing resources
Organization maintains a high level of control
Presents image of developing (growth) organizationTime lag to
break even
Unfamiliarity with new markets
Obtaining significant gains in market shares against strong
competitors may be difficultInternal VentureEstablishment of an
independent entity within an organization to develop products
or servicesUses existing resources
May enable organization to hold a talented entrepreneur
Isolates development from organization’s bureaucracyMixed
record of success
Organization’s internal climate (culture) often
unsuitableReconfigure the value chainChanging the activities or
sequence of activities in the value chain and therefore change
how value is delivered to the customer. New approach may not
be seen as a threat by existing competitors
Captures a special niche of the market
May create low-cost business modelNot always possible
Initially must focus on a niche rather than entire market
Must be first to recognize the new business model
Strategic Thinking Map
Hierarchy of Strategic Decisions and Alternatives
Directional Strategies Mission
Vision
Values
Goals
Competitive Strategies
Strategic Posture Defender Prospector Analyzer (Reactor)
Positioning
Market-wide Cost leadership Differentiation
Market Segment Focus/Cost
leadership Focus/
differentiation
Market Entry Strategies
Purchase Acquisition Licensing Venture capital
investment
Cooperation Merger Alliance Joint venture
Development Internal
development Internal
venture
Adaptive Strategies
Expansion of Scope Diversification Vertical Integration Market
Development Product Development Penetration
Contraction of Scope Divestiture Liquidation Harvesting
Retrenchment
Maintenance of Scope Enhancement Status Quo
*
Strategic Thinking Map
Hierarchy of Strategic Decisions and Alternatives
Directional Strategies Mission
Vision
Values
Goals
Competitive Strategies
Strategic Posture Defender Prospector Analyzer (Reactor)
Positioning
Market-wide Cost leadership Differentiation
Market Segment Focus/Cost
leadership Focus/
differentiation
Market Entry Strategies
Purchase Acquisition Licensing Venture capital
investment
Cooperation Merger Alliance Joint venture
Development Internal
development Internal
venture
Adaptive Strategies
Expansion of Scope Diversification Vertical Integration Market
Development Product Development Penetration
Contraction of Scope Divestiture Liquidation Harvesting
Retrenchment
Maintenance of Scope Enhancement Status Quo
*
Strategic PosturesStrategic
PostureDefinitionAdvantagesDisadvantagesDefenderFocus on a
narrow market with limited number of products or services and
aggressively defend this segment through pricing or
differentiationFocus on limited set of products and services
Focus is on narrow market segment
Stable environment
Difficult for competitors to enter this segmentReliance on the
success of narrow product line
Must have long/sustaining product life cycles
Market segment must be stable – slow change
May be unable to respond to major market/industry shifts
Difficult to enter new markets or technologies
Strategic PosturesStrategic
PostureDefinitionAdvantagesDisadvantagesDefenderFocus on a
narrow market with limited number of products or services and
aggressively defend this segment through pricing or
differentiationFocus on limited set of products and services
Focus is on narrow market segment
Stable environment
Difficult for competitors to enter this segmentReliance on the
success of narrow product line
Must have long/sustaining product life cycles
Market segment must be stable – slow change
May be unable to respond to major market/industry shifts
Difficult to enter new markets or
technologiesProspectorContinuously seek out new products and
new marketsAlways involved in “cutting-edge” developments
Organization changes with changing environment
Allows for a rapid response to a changing
environmentOrganization is in constant state of change
New products and markets always being developed
Multiple technologies being employed, seldom able to achieve
efficiency
Tend to have lower profits because of continuous change
Tend to overextend resources
Tend to underutilize financial, human, and physical resources
Strategic PosturesStrategic
PostureDefinitionAdvantagesDisadvantagesAnalyzerBalance
market defense in some markets with selectively entering a
limited number of markets or productsAllows for the
maintenance of a core of stable traditional products and services
Allows for high-risk products and services to be borne by
prospectors
Lower investment in research and developmentDifficult strategy
to pursue
Must respond quickly to follow lead of key prospector while
maintaining efficiency in core products/services
Complex structure (matrix)
Management of both stable and dynamic products and markets
Communication is often difficult
Strategic PosturesStrategic
PostureDefinitionAdvantagesDisadvantagesAnalyzerBalance
market defense in some markets with selectively entering a
limited number of markets or productsAllows for the
maintenance of a core of stable traditional products and services
Allows for high-risk products and services to be borne by
prospectors
Lower investment in research and developmentDifficult strategy
to pursue
Must respond quickly to follow lead of key prospector while
maintaining efficiency in core products/services
Complex structure (matrix)
Management of both stable and dynamic products and markets
Communication is often difficultReactorReacts to the strategies
of competitorsLittle strategic planning required (monopolistic
or highly regulated environment)Inconsistency in response to
environmental change
Instability in organization
Organization becomes both ineffective and inefficient
No effective guide for decision making
Positioning Strategies
Directional Strategies Mission
Vision
Values
Goals
Competitive Strategies
Strategic Posture Defender Prospector Analyzer (Reactor)
Positioning
Market-wide Cost leadership Differentiation
Market Segment Focus/Cost
leadership Focus/
differentiation
Market Entry Strategies
Purchase Acquisition Licensing Venture capital
investment
Cooperation Merger Alliance Joint venture
Development Internal
development Internal
venture
Adaptive Strategies
Expansion of Scope Diversification Vertical Integration Market
Development Product Development Penetration
Contraction of Scope Divestiture Liquidation Harvesting
Retrenchment
Maintenance of Scope Enhancement Status Quo
Positioning StrategiesPositioning StrategyDefinitionMajor
AdvantagesMajor DisadvantagesCost LeadershipLow-cost/price
strategy directed toward entire marketProvides clear
competitive advantage
Provides clear market position
Provides opportunities to spend more than competitionMust
obtain large volume
Product/service must be standardized
Product/service may be viewed as low quality
Positioning StrategiesPositioning StrategyDefinitionMajor
AdvantagesMajor DisadvantagesCost LeadershipLow-cost/price
strategy directed toward entire marketProvides clear
competitive advantage
Provides clear market position
Provides opportunities to spend more than competitionMust
obtain large volume
Product/service must be standardized
Product/service may be viewed as low
qualityDifferentiationDevelopment of unique product/service
features directed toward entire marketProduct/service viewed as
unique
Often viewed as high quality
Greater control over pricingOften difficult to adequately
differentiate product or service
Product/service may be higher priced
Positioning StrategiesPositioning StrategyDefinitionMajor
AdvantagesMajor DisadvantagesFocus – Cost LeadershipLow-
cost/price strategy directed toward a particular market
segmentAppeals to market segment seeking low price
May develop good relations with marketLow quality may be
associated low price
Expansion of market may be difficult
Positioning StrategiesPositioning StrategyDefinitionMajor
AdvantagesMajor DisadvantagesFocus – Cost LeadershipLow-
cost/price strategy directed toward a particular market
segmentAppeals to market segment seeking low price
May develop good relations with marketLow quality may be
associated low price
Expansion of market may be difficultFocus --
DifferentiationDevelopment of unique product/service features
directed toward a particular market segmentProduct/service may
be customized to the special needs of the segment
May develop close relationship with market segmentMarket
segment may remain small
Price will probably be high
Strategy Combinations and Phases
Today Year 1 Year 2 Year 3 Year 4
Year 5 Time
SSU 1
SSU 2
SSU 3
Retrenchment (Product)
Market Development
Market
Development
Vertical Integration (forward)
Market
Development
Harvesting/Divest
Cash
Boundary Set by
Mission/Vision
Boundary Set by
Mission/Vision
External Environment
External Environment
Chapter 6 Conclusions
After reading Chapter 6, you should be able to define the
following terms:Key TermsKey TermsAcquisitionCooperation
StrategyAdaptive StrategyCost LeadershipAllianceDefender
Strategic PostureAnalyzer Strategic PostureDevelopment
StrategyBackward Vertical
IntegrationDifferentiationCombination
StrategyDiversificationCompetitive
StrategyDivestitureConcentric DiversificationEnds-Means
ChainConglomerate DiversificationEnhancement
*
Chapter 6 Conclusions
After reading Chapter 6, you should be able to define the
following terms:Key TermsKey TermsExpansion of Scope
StrategyInternal VentureFocused FactoryJoint VentureFocus
StrategyLicensingForward Vertical
integrationLiquidationGeneric StrategyMaintenance of Scope
StrategyHarvestingMarket DevelopmentHorizontal
IntegrationMarket Entry StrategyImplementation
StrategyMarketwide StrategyInternal DevelopmentMerger
Chapter 6 Conclusions
After reading Chapter 6, you should be able to define the
following terms:Key TermsKey TermsPenetration
StrategyRelated DiversificationPositioning
StrategyRetrenchmentProduct DevelopmentStatus
QuoProspector Strategic PostureStrategic PosturePurchase
StrategyStrategy FormulationReactor Strategic
PostureUnrelated DiversificationReconfigure the Value
ChainVenture Capital InvestmentReduction of Scope
StrategyVertical Integration
Assignment
Using the Strategic Thinking Map – Hierarchy of Strategic
Decisions and Alternatives in Chapter 6 as a guide, find
examples of three types of strategies (for example, market
development, merger, alliance) from the popular literature.
Good sources of healthcare strategy examples include The Wall
Street Journal, Business Week, your local newspaper, or one of
several health care periodicals.
You may also use website searches.
*
English 101
Reyes
Essay #4 Outline
Argumentative
Essay
I. Introduction:
A) Thesis Statement:
II. Topic Sentence #1:
A) Evidence/Support:
B) Analysis/significance:
C) Link:
III. Topic Sentence #2:
A) Evidence/Support:
B) Analysis/Significance:
C) Link:
IV. Topic Sentence #3:
A) Evidence/Support:
B) Analysis/Significance:
C) Link:
V. Counter argument One:
A)Refutation__________________________________________
___________________________________
_____________________________________________________
___________________________________
_____________________________________________________
___________________________________
VI. Counter Argument Two:
_____________________________________________________
________________________________________
_____________________________________________________
________________________________________
_____________________________________________________
________________________________________
A)Refutation__________________________________________
_________________________________
_____________________________________________________
__________________________________
_____________________________________________________
__________________________________
VII.Conclusion:_______________________________________
________________________________________
_____________________________________________________
________________________________________
_____________________________________________________
________________________________________
_____________________________________________________
________________________________________

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  • 1. English 101 Reyes Essay #4 Argumentative essay Researching a Social Issue We have now entered into our argumentative unit which is the final unit of this course. Although you may not realize it, you have been doing exactly this in your papers throughout this course. You have posed judgments and have provided supporting reasons to defend them; you have made claims and used visual texts as evidence to support your claims. For this essay you will pick a social issue and conduct research on the issue. Specifically, you will consider a social issue that interests you and build an argument around that issue. Your job is to pose an effective argument on the topic of your choosing using the research you conduct to support your argument. When considering the social issue you wish to write about, I suggest you choose a topic you have experience with or a great interest in. You may argue about any topic of your choice. However, please note that if you choose a highly controversial topic it will be difficult to effectively present your side within the span of a 4-6 page
  • 2. paper. Additionally, choose a topic that is relevant within the last two years, the more recent the research is, the more credible your argument will be. If you choose a topic that is outdated, chances are the research will be too. Essay Requirements: -2 counterarguments 4-6 pages (At least 4 spilling onto 5) Additional due Dates & Paper Requirements: 10 Pts Proposal due 11/28: You will write a short proposal (about 300 words) that states: the topic of your choice, why you have decided to write about it, a working thesis statement, and why this issue is important to explore. 5 Pts Outline #4 due 12/2:
  • 3. 40 Pts Annotated bibliographies due 12/7: An annotated bibliography is an evaluation of your sources for your essay. It is similar to a Works Cited page, but you will also add a short summary (at least 3 sentences) for each source and explain how it relates to your argument.) You will need to cite 5 sources in your annotated bibliography. Although only three are required for this essay, having at least two more sources gives you more choices, and will be helpful if you decide one of your sources does not strongly support your argument once you begin to write the paper. 15 Pts Rough draft due 12/09: 125 Pts Essay 4 Final Paper: Due by Wednesday 12/14/2016 by 11:59 PM on Titanium STRATEGIC MANAGEMENT OF HEALTH CARE ORGANIZATIONS 7TH EDITION *
  • 4. Evaluation of Alternatives and Strategic Choice Chapter 7 * Chapter 7 Learning ObjectivesUnderstand the rationale underlying the various strategic thinking maps used to evaluate strategic alternatives. * Chapter 7 Learning ObjectivesUnderstand the rationale underlying the various strategic thinking maps used to evaluate strategic alternatives.Discuss, evaluate, and select appropriate adaptive strategic alternatives for a health care organization. * Chapter 7 Learning ObjectivesUnderstand the rationale underlying the various strategic thinking maps used to evaluate strategic alternatives.Discuss, evaluate, and select appropriate adaptive strategic alternatives for a health care
  • 5. organization.Discuss, evaluate, and select appropriate market entry strategic alternatives. * Chapter 7 Learning ObjectivesDiscuss, evaluate, and select appropriate strategic posture and generic positioning alternatives. * Chapter 7 Learning ObjectivesDiscuss, evaluate, and select appropriate strategic posture and generic positioning alternatives.Determine whether selected strategies are consistent, coordinated, and fit the situation. * Chapter 7 Learning ObjectivesDiscuss, evaluate, and select appropriate strategic posture and generic positioning alternatives.Determine whether selected strategies are consistent, coordinated, and fit the situation.Understand the role
  • 6. of the service delivery and support strategies. * Strategic Thinking Map Hierarchy of Strategic Decisions and Alternatives Directional Strategies Mission Vision Values Goals Implementation Strategies Service Delivery Pre-service Point-of-service After-service Support Culture Structure Strategic resources Unit Action Plans Objectives Actions Timelines Responsibilities Competitive Strategies Strategic Posture Defender Prospector Analyzer (Reactor) Positioning Market-wide Cost leadership Differentiation Market Segment Focus/Cost leadership Focus/ differentiation Market Entry Strategies Purchase Acquisition Licensing Venture capital
  • 7. investment Cooperation Merger Alliance Joint venture Development Internal development Internal venture Adaptive Strategies Expansion of Scope Diversification Vertical Integration Market Development Product Development Penetration Contraction of Scope Divestiture Liquidation Harvesting Retrenchment Maintenance of Scope Enhancement Status Quo * Evaluation of Alternatives External/Internal Strategy Matrix * Evaluation of Alternatives External/Internal Strategy Matrix Product life cycle analysis
  • 8. * Evaluation of Alternatives External/Internal Strategy Matrix Product life cycle analysis BCG portfolio analysis (Extended portfolio analysis) * Evaluation of Alternatives External/Internal Strategy Matrix Product life cycle analysis BCG portfolio analysis (Extended portfolio analysis) Strategic Position and ACtion Evaluation (SPACE) * Evaluation of Alternatives External/Internal Strategy Matrix Product life cycle analysis BCG portfolio analysis
  • 9. (Extended portfolio analysis) Strategic Position and ACtion Evaluation (SPACE) Program evaluation * Evaluation of Alternatives External/Internal Strategy Matrix Product life cycle analysis BCG portfolio analysis (Extended portfolio analysis) Strategic Position and ACtion Evaluation (SPACE) Program evaluation * External/Internal Strategy Matrix Long-Term Competitive Advantages Internal Advantages & Disadvantages General Environment Issues 1. 2.
  • 12. Strategies 1. 2. 3. Strategies 1. 2. 3. External Issues * Evaluation of Alternatives External/Internal Strategy Matrix Product life cycle analysis BCG portfolio analysis (Extended portfolio analysis) Strategic Position and ACtion Evaluation (SPACE) Program evaluation * The Product Life Cycle (PLC) Dollars
  • 13. 0 Time Stage 1 Introduction * The Product Life Cycle (PLC) Dollars 0 Time Stage 1 Stage 2 Introduction Growth * The Product Life Cycle (PLC) Dollars
  • 14. 0 Time Stage 1 Stage 2 Stage 3 Introduction Growth Maturity * The Product Life Cycle (PLC) Dollars 0 Time Stage 1 Stage 2 Stage 3 Stage 4 Introduction Growth Maturity Decline * The Product Life Cycle (PLC) Dollars
  • 15. 0 Time Stage 1 Stage 2 Stage 3 Stage 4 Introduction Growth Maturity Decline Sales/Revenue Profit * PLC Stage CharacteristicsCharacteristicIntroductionSales/RevenueLowProf itsNegativeCompetitorsFewCost/CustomerHighCapital/AccessV enture * PLC Stage
  • 18. Strategic Choices for Stages of the PLCStage 1 Introduction Market Development Product Development * Strategic Choices for Stages of the PLCStage 1 IntroductionStage 2 Growth Market Development Product Development Market Development Product Development Penetration Vertical Integration Related Diversification * Strategic Choices for Stages of the PLCStage 1 IntroductionStage 2
  • 19. GrowthStage 3 Maturity Market Development Product Development Market Development Product Development Penetration Vertical Integration Related Diversification Market Development Product Development Penetration Enhancement Status Quo Retrenchment Divestiture Unrelated Diversification * Strategic Choices for Stages of the PLCStage 1 IntroductionStage 2 GrowthStage 3 MaturityStage 4 Decline Market
  • 20. Development Product Development Market Development Product Development Penetration Vertical Integration Related Diversification Market Development Product Development Penetration Enhancement Status Quo Retrenchment Divestiture Unrelated Diversification Divestiture Liquidation Harvesting Unrelated Diversification * Evaluation of Alternatives External/Internal Strategy Matrix Product life cycle analysis
  • 21. BCG portfolio analysis (Extended portfolio analysis) Strategic Position and ACtion Evaluation (SPACE) Program evaluation * BCG Portfolio Analysis Stars Problem Children Cash Cows Dogs Relative Market Share Position High Medium Low High Medium
  • 24. Low Market Growth Rate Strategies Market Development Product Development Penetration Vertical Integration Related Diversification * BCG Portfolio Analysis Stars Problem Children Cash Cows Dogs Relative Market Share Position High Medium Low High Medium
  • 26. Medium Low Market Growth Rate Strategies Status Quo Enhancement Penetration Related Diversification * BCG Portfolio Analysis Stars Problem Children Weak Cash Cows Dogs Relative Market Share Position High Medium Low High
  • 28. Dogs Relative Market Share Position High Medium Low High Medium Low Market Growth Rate * BCG Portfolio Analysis Stars Strong Problem Children Cash
  • 29. Cows Dogs Relative Market Share Position High Medium Low High Medium Low Market Growth Rate Strategies Market Development Product Development * BCG Portfolio Analysis Stars
  • 30. Weak Problem Children Cash Cows Dogs Relative Market Share Position High Medium Low High Medium Low Market Growth Rate Strategies Harvesting Divestiture Liquidation *
  • 31. BCG Portfolio Analysis Stars Problem Children Cash Cows Dogs Relative Market Share Position High Medium Low High Medium Low Market Growth Rate *
  • 32. BCG Portfolio Analysis Stars Problem Children Cash Cows Dogs Relative Market Share Position High Medium Low High Medium Low Market Growth Rate Strategies Liquidation Divestiture Retrenchment
  • 33. * BCG Portfolio Analysis Stars Problem Children Cash Cows Dogs Relative Market Share Position High Medium Low High Medium Low Market Growth Rate
  • 34. * Evaluation of Alternatives External/Internal Strategy Matrix Product life cycle analysis BCG portfolio analysis (Extended portfolio analysis) Strategic Position and ACtion Evaluation (SPACE) Program evaluation * Expanded Product Portfolio Matrix Market Share High Low High Market Growth Rate
  • 36. * Expanded Product Portfolio Matrix Market Share High Low High Market Growth Rate Low High Low Market Share High Market Growth Rate Low Problem Child
  • 37. Mangy Dog Cash Pig Black Hole Cash Cow Faithful Dog Healthy Child Shining Star Profit High Low Strategies Enhancement Product Development Market development Penetration Vertical Integration Related Diversification * Expanded Product Portfolio Matrix Market Share High Low High
  • 39. Child Shining Star Profit High Low Strategies Enhancement Vertical Integration Related Diversification * Expanded Product Portfolio Matrix Market Share High Low High Market Growth Rate Low High Low Market Share High
  • 41. Expanded Product Portfolio Matrix Market Share High Low High Market Growth Rate Low High Low Market Share High Market Growth Rate Low Problem Child Mangy Dog
  • 44. High Low Strategies Enhancement Retrenchment * Expanded Product Portfolio Matrix Market Share High Low High Market Growth Rate Low High Low Market Share High Market Growth Rate
  • 46. Market Share High Low High Market Growth Rate Low High Low Market Share High Market Growth Rate Low Problem Child Mangy Dog Cash Pig Black Hole Cash
  • 47. Cow Faithful Dog Healthy Child Shining Star Profit High Low Strategies Retrenchment Market Development * Expanded Product Portfolio Matrix Market Share High Low High Market Growth Rate Low High Low
  • 49. * Expanded Product Portfolio Matrix Market Share High Low High Market Growth Rate Low High Low Market Share High Market Growth Rate Low Problem Child Mangy
  • 50. Dog Cash Pig Black Hole Cash Cow Faithful Dog Healthy Child Shining Star Profit High Low * Evaluation of Alternatives External/Internal Strategy Matrix Product life cycle analysis BCG portfolio analysis (Extended portfolio analysis) Strategic Position and ACtion Evaluation (SPACE) Program evaluation *
  • 51. SPACE Matrix 6 5 4 3 2 1 -1 -2 -3 -4 -5 -6 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 Conservative Aggressive Defensive Competitive Financial Strength Environmental Stability Competitive Advantage Service Category Strength
  • 52. * Strategic Position and Action Evaluation Factors Environmental Stability Critical Factors Fairly turbulent environment; strong competition; many technological changes. Comments Necessary to maintain financial stability because of turbulence in the environment; demand in market segments relatively stable; protect market niche against competition. * Strategic Position and Action Evaluation Factors Service Category Strength Critical Factors Good growth and profit potential; strong competition. Comments Very attractive service category, but strong competition; degree of capital intensity increasing. *
  • 53. Strategic Position and Action Evaluation Factors Competitive Advantage Critical Factors Market share low; product/service quality very good. Comments The organization still enjoys slight competitive advantage because of quality and customer loyalty; can be expected to diminish, however, because of improving performance of competitive organizations. * Strategic Position and Action Evaluation Factors Financial Strength Critical Factors Very little liquidity; too much debt. Comments Financial position very weak; each inflow has to be increased in order to improve liquidity; outside financing difficult because of high leverage. * SPACE Matrix 6 5
  • 54. 4 3 2 1 -1 -2 -3 -4 -5 -6 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 Conservative Aggressive Defensive Competitive Financial Strength Environmental Stability Competitive Advantage Service Category Strength 1.6 3.7 -3.7 -2.4
  • 55. * SPACE Matrix 6 5 4 3 2 1 -1 -2 -3 -4 -5 -6 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 Conservative Aggressive Defensive Competitive Financial Strength Environmental Stability Competitive Advantage Service Category
  • 56. Strength * SPACE Quadrants Strategic Alternatives 6 5 4 3 2 1 -1 -2 -3 -4 -5 -6 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 Financial Strength Environmental Stability Competitive
  • 57. Advantage Service Category Strength Aggressive Profiles Strategies Related Diversification Market Development Product Development Vertical Integration * SPACE Matrix 6 5 4 3 2 1 -1 -2 -3 -4 -5 -6
  • 58. -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 Conservative Aggressive Defensive Competitive Financial Strength Environmental Stability Competitive Advantage Service Category Strength * SPACE Quadrants Strategic Alternatives 6 5 4 3 2 1 -1 -2 -3 -4
  • 59. -5 -6 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 Financial Strength Environmental Stability Competitive Advantage Service Category Strength Conservative Profiles Strategies Status Quo Unrelated Diversification Harvesting * SPACE Matrix 6 5 4 3 2 1 -1 -2
  • 60. -3 -4 -5 -6 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 Conservative Aggressive Defensive Competitive Financial Strength Environmental Stability Competitive Advantage Service Category Strength * SPACE Quadrants Strategic Alternatives 6 5 4 3 2
  • 61. 1 -1 -2 -3 -4 -5 -6 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 Financial Strength Environmental Stability Competitive Advantage Service Category Strength Competitive Profiles Strategies Penetration Enhancement Product Development Market Development Status Quo * SPACE Matrix 6 5 4
  • 62. 3 2 1 -1 -2 -3 -4 -5 -6 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 Conservative Aggressive Defensive Competitive Financial Strength Environmental Stability Competitive Advantage Service Category Strength * SPACE Quadrants Strategic Alternatives 6
  • 63. 5 4 3 2 1 -1 -2 -3 -4 -5 -6 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 Financial Strength Environmental Stability Competitive Advantage Service Category Strength Defensive Profiles Strategies Divestiture Liquidation Retrenchment *
  • 64. SPACE Quadrants Strategic Alternatives 6 5 4 3 2 1 -1 -2 -3 -4 -5 -6 -6 -5 -4 -3 -2 -1 1 2 3 4 5 6 Financial Strength Environmental Stability Competitive Advantage Service Category Strength Aggressive Related Diversification Market Development Product Development Vertical Integration Competitive Penetration Enhancement Product Development
  • 65. Market Development Status Quo Defensive Divestiture Liquidation Retrenchment Conservative Status Quo Unrelated Diversification Harvesting * Evaluation of Alternatives External/Internal Strategy Matrix Product life cycle analysis BCG portfolio analysis (Extended portfolio analysis) Strategic Position and ACtion Evaluation (SPACE) Program evaluation * Program Evaluation Needs/Capacity Assessment Program Priority Setting * Needs/Capacity Assessment
  • 66. Community need is a function of (1) clear community requirements (environmental, sanitation, disease control, and so on) and personal health care (primary care) gaps, (2) the degree to which other institutions (private and public) fill the identified health care gaps, and (3) public/community health objectives. * Needs/Capacity Assessment Organizational capacity is the organization’s ability to initiate, maintain, and enhance its set of adaptive strategy programs. Organizational capacity is composed of (1) funding to support programs, (2) other organizational resources and skills, and (3) the program’s fit with the mission and vision of the organization. * Needs/Capacity Assessment High Community Need
  • 67. Low Organizational Capacity High Low Expansion of Scope Vertical Integration Related Diversification Product Development Market Development Penetration * Needs/Capacity Assessment High Community Need Low Organizational Capacity High Low Expansion of Scope Vertical Integration Related Diversification Product Development Market Development Penetration Maintenance/ Contraction of Scope Enhancement Status Quo Retrenchment Harvesting *
  • 68. Needs/Capacity Assessment High Community Need Low Organizational Capacity High Low Expansion of Scope Vertical Integration Related Diversification Product Development Market Development Penetration Maintenance/ Contraction of Scope Enhancement Status Quo Retrenchment Harvesting Contraction/ Maintenance of Scope Related Diversification Retrenchment Harvesting Status Quo * Needs/Capacity Assessment High Community Need
  • 69. Low Organizational Capacity High Low Expansion of Scope Vertical Integration Related Diversification Product Development Market Development Penetration Maintenance/ Contraction of Scope Enhancement Status Quo Retrenchment Harvesting Contraction/ Maintenance of Scope Related Diversification Retrenchment Harvesting Status Quo Contraction of Scope Liquidation Harvesting Divestiture Retrenchment * Program Evaluation Needs/Capacity Assessment Program Priority Setting * Program Priority Setting Invariably more programs have high community need than resources are available. Therefore, the most important programs (and perhaps those with categorical funding) may be expanded or maintained. The organization must have an understanding of
  • 70. which programs are the most important, which should be provided incremental funding, and which should be the first to be scaled back if funding is reduced or eliminated. * Q-Sort Method The Q-sort method provides a more formal method of differentiating the importance of programs and setting priorities. Q-sort is a ranking procedure that forces choices along a continuum in situations where the difference between the choices may be quite small. By ranking the choices using a Q-sort procedure, participants see where there is wide consensus. * Q-Sort Method The Q-sort method provides a more formal method of differentiating the importance of programs and setting priorities. Q-sort is a ranking procedure that forces choices along a continuum in situations where the difference between the choices may be quite small. By ranking the choices using a Q-sort procedure, participants see where there is wide consensus.
  • 72. Most Next Next Next Next Next Next Next Next Important Most Most Most Most Most Most Most Most Important Important Important Important Important Important Important Important 5% 5% 7.5% 7.5% 12.5% 12.5% 15% 15% 20%
  • 74. Most Next Next Next Next Next Next Next Next Important Most Most Most Most Most Most Most Most Important Important Important Important Important Important Important Important 5% 5% 7.5% 7.5% 12.5% 12.5% 15% 15% 20% Expansion
  • 75. of Scope Maintenance of Scope Contraction of Scope * Strategic Thinking Map Hierarchy of Strategic Decisions and Alternatives Directional Strategies Mission Vision Values Goals Implementation Strategies Service Delivery Pre-service Point-of-service After-service Support Culture Structure Strategic resources Unit Action Plans Objectives Actions Timelines Responsibilities Competitive Strategies Strategic Posture Defender Prospector Analyzer (Reactor) Positioning Market-wide Cost leadership Differentiation Market Segment Focus/Cost leadership Focus/ differentiation
  • 76. Market Entry Strategies Purchase Acquisition Licensing Venture capital investment Cooperation Merger Alliance Joint venture Development Internal development Internal venture Adaptive Strategies Expansion of Scope Diversification Vertical Integration Market Development Product Development Penetration Contraction of Scope Divestiture Liquidation Harvesting Retrenchment Maintenance of Scope Enhancement Status Quo * External Conditions for Market Entry StrategiesStrategyAppropriate External ConditionsAcquisition Growing market Early stage of the product life cycle or long maturity stage Attractive acquisition candidate High volume economies of scale (horizontal integration) Distribution economies of scale (vertical integration)
  • 77. * External Conditions for Market Entry StrategiesStrategyAppropriate External ConditionsAcquisition Growing market Early stage of the product life cycle or long maturity stage Attractive acquisition candidate High volume economies of scale (horizontal integration) Distribution economies of scale (vertical integration)Licensing High capital investment to enter market High immediate demand for product/service Early stages of the product life cycle * External Conditions for Market Entry StrategiesStrategyAppropriate External ConditionsAcquisition Growing market Early stage of the product life cycle or long maturity stage Attractive acquisition candidate
  • 78. High volume economies of scale (horizontal integration) Distribution economies of scale (vertical integration)Licensing High capital investment to enter market High immediate demand for product/service Early stages of the product life cycleVenture Capital Investment Rapidly changing technology Product/service in the early development stage * External Conditions for Market Entry StrategiesStrategyAppropriate External ConditionsAcquisition Growing market Early stage of the product life cycle or long maturity stage Attractive acquisition candidate High volume economies of scale (horizontal integration) Distribution economies of scale (vertical integration)Licensing High capital investment to enter market High immediate demand for product/service Early stages of the product life cycleVenture Capital Investment Rapidly changing technology Product/service in the early development stageMerger Attractive merger candidate (synergistic effect) High level of resource required to compete
  • 79. * External Conditions for Market Entry StrategiesStrategyAppropriate External ConditionsAlliance Alliance partner has complementary resources, competencies, capabilities Alliance partner has similar status Market demands complete line of products/services Market is weak and continuum of services is desirable Mature stage of product life cycle * External Conditions for Market Entry StrategiesStrategyAppropriate External ConditionsAlliance Alliance partner has complementary resources, competencies, capabilities Alliance partner has similar status Market demands complete line of products/services Market is weak and continuum of services is desirable Mature stage of product life cycleJoint Venture High capital
  • 80. requirements to obtain necessary skills/expertise Long learning curve in obtaining necessary expertise * External Conditions for Market Entry StrategiesStrategyAppropriate External ConditionsAlliance Alliance partner has complementary resources, competencies, capabilities Alliance partner has similar status Market demands complete line of products/services Market is weak and continuum of services is desirable Mature stage of product life cycleJoint Venture High capital requirements to obtain necessary skills/expertise Long learning curve in obtaining necessary expertiseInternal Development High level of product control (quality) required Early stages of the product life cycle * External Conditions for Market
  • 81. Entry StrategiesStrategyAppropriate External ConditionsAlliance Alliance partner has complementary resources, competencies, capabilities Alliance partner has similar status Market demands complete line of products/services Market is weak and continuum of services is desirable Mature stage of product life cycleJoint Venture High capital requirements to obtain necessary skills/expertise Long learning curve in obtaining necessary expertiseInternal Development High level of product control (quality) required Early stages of the product life cycleInternal Venture Product/service development stage Rapid development/market entry required New technical, marketing, production approach required * External Conditions for Market Entry StrategiesStrategyAppropriate External ConditionsAlliance Alliance partner has complementary resources, competencies, capabilities Alliance partner has similar status Market demands complete line of products/services Market is weak and continuum of services is desirable
  • 82. Mature stage of product life cycleJoint Venture High capital requirements to obtain necessary skills/expertise Long learning curve in obtaining necessary expertiseInternal Development High level of product control (quality) required Early stages of the product life cycleInternal Venture Product/service development stage Rapid development/market entry required New technical, marketing, production approach requiredReconfiguring the Value Chain Competition dominated by a few traditional providers Specialized market niche identified New technology, marketing, production approach required * Resources, Competencies, and Capabilities for Market Entry StrategiesStrategyAppropriate Resources, Competencies and CapabilitiesAcquisition Financial resources Ability to manage new products and markets Ability to merge organizational cultures and organizational structures Rightsizing capability for combined organization *
  • 83. Resources, Competencies, and Capabilities for Market Entry StrategiesStrategyAppropriate Resources, Competencies and CapabilitiesAcquisition Financial resources Ability to manage new products and markets Ability to merge organizational cultures and organizational structures Rightsizing capability for combined organizationLicensing Financial resources (licensing fees) Support organization to carry out license Ability to integrate new product/market into present organization * Resources, Competencies, and Capabilities for Market Entry StrategiesStrategyAppropriate Resources, Competencies and CapabilitiesAcquisition Financial resources Ability to manage new products and markets Ability to merge organizational cultures and organizational structures Rightsizing capability for combined organizationLicensing Financial resources (licensing fees) Support organization to carry out license Ability to integrate new product/market into present organizationVenture Capital Investment Capital to invest in speculative projects Ability to evaluate and select opportunities with a high degree
  • 84. of success * Resources, Competencies, and Capabilities for Market Entry StrategiesStrategyAppropriate Resources, Competencies and CapabilitiesAcquisition Financial resources Ability to manage new products and markets Ability to merge organizational cultures and organizational structures Rightsizing capability for combined organizationLicensing Financial resources (licensing fees) Support organization to carry out license Ability to integrate new product/market into present organizationVenture Capital Investment Capital to invest in speculative projects Ability to evaluate and select opportunities with a high degree of successMerger Management willing to relinquish or share control Rightsizing capacity Agreement to merge management Ability to merge organizational cultures and organizational structures
  • 85. * Resources, Competencies, and Capabilities for Market Entry StrategiesStrategyAppropriate Resources, Competencies and CapabilitiesAlliance Lack of competitive skills/facilities/expertise Desire to create vertically integrated system Need to control patient flow Coordinate board/skills Willing to relinquish share control * Resources, Competencies, and Capabilities for Market Entry StrategiesStrategyAppropriate Resources, Competencies and CapabilitiesAlliance Lack of competitive skills/facilities/expertise Desire to create vertically integrated system Need to control patient flow Coordinate board/skills Willing to relinquish share controlJoint Venture Lack of a distinctive competency Additional resources/capabilities are required Not enough time to develop internal resources, capabilities, or competencies Venture is removed from core competency Lack required skills and expertise
  • 86. * Resources, Competencies, and Capabilities for Market Entry StrategiesStrategyAppropriate Resources, Competencies and CapabilitiesAlliance Lack of competitive skills/facilities/expertise Desire to create vertically integrated system Need to control patient flow Coordinate board/skills Willing to relinquish share controlJoint Venture Lack of a distinctive competency Additional resources/capabilities are required Not enough time to develop internal resources, capabilities, or competencies Venture is removed from core competency Lack required skills and expertiseInternal Development Technical expertise Marketing competency Operational capacity Research and development capability Strong functional organization Product/service management expertise *
  • 87. Resources, Competencies, and Capabilities for Market Entry StrategiesStrategyAppropriate Resources, Competencies and CapabilitiesInternal Venture Entrepreneur Entrepreneurial organization Ability to isolate venture from the rest of the organization Technical expertise Marketing competency Operational capacity * Resources, Competencies, and Capabilities for Market Entry StrategiesStrategyAppropriate Resources, Competencies and CapabilitiesInternal Venture Entrepreneur Entrepreneurial organization Ability to isolate venture from the rest of the organization Technical expertise Marketing competency Operational capacityReconfiguring the Value Chain New technology available Entrepreneurial Organization Ability to rearrange value chain Ability to adapt business model *
  • 88. Market Entry Strategies and Goals Rapid Market Entry Slow Market Entry Low Initial Control Over Design, Production, Market High Initial Control Over Design, Production, Market Internal Development Internal Venture Reconfigure Value Chain * Market Entry Strategies and Goals Rapid Market Entry Slow Market Entry Low Initial Control
  • 89. Over Design, Production, Market High Initial Control Over Design, Production, Market Internal Development Internal Venture Venture Capital Merger Licensing Acquisition Reconfigure Value Chain * Market Entry Strategies and Goals Rapid Market Entry Slow Market Entry Low
  • 90. Initial Control Over Design, Production, Market High Initial Control Over Design, Production, Market Internal Development Internal Venture Venture Capital Alliance Joint Venture Merger Licensing Acquisition Reconfigure Value Chain *
  • 91. Strategic Thinking Map Hierarchy of Strategic Decisions and Alternatives Directional Strategies Mission Vision Values Goals Implementation Strategies Service Delivery Pre-service Point-of-service After-service Support Culture Structure Strategic resources Unit Action Plans Objectives Actions Timelines Responsibilities Competitive Strategies Strategic Posture Defender Prospector Analyzer (Reactor) Positioning Market-wide Cost leadership Differentiation Market Segment Focus/Cost leadership Focus/ differentiation Market Entry Strategies Purchase Acquisition Licensing Venture capital investment Cooperation Merger Alliance Joint venture Development Internal development Internal venture
  • 92. Adaptive Strategies Expansion of Scope Diversification Vertical Integration Market Development Product Development Penetration Contraction of Scope Divestiture Liquidation Harvesting Retrenchment Maintenance of Scope Enhancement Status Quo * Appropriate External Conditions for Strategic PosturesDefender Stable external environment Predictable political/regulatory change Slow technological and competitive change Products or services in mature stage of PLC Relatively long PLCs High barriers to entry * Appropriate External Conditions for Strategic PosturesProspector Turbulent environment Rapid technological, political/regulatory, economic change Introduction and early growth stages of PLC Technology may be employed across markets Low intensity of competitive rivalry
  • 93. Numerous market and product opportunities Fairly low barriers to market entry * Appropriate External Conditions for Strategic PosturesAnalyzer Moderately changing environment Technological, regulatory, economic, social, and competitive change open new opportunities Some competitive rivalry in old and new markets Some stable products and markets Some new market and product opportunities Growth and mature stage of PLC for existing products Growth stage of PLC for new products * Appropriate Internal Conditions for Strategic PosturesDefender Ability to develop a single core technology Ability to be very cost efficient Ability to protect market from competitors
  • 94. Capacity to engage in vertical integration strategy Management emphasis on centralized control/stability Structure characterized by division of labor Well-defined hierarchical communications channels Cost control expertise Well-defined procedures and methods High degree of formalization, centralization * Appropriate Internal Conditions for Strategic PosturesProspector Ability to adjust organization to a variety of external forces Technological and administrative flexibility Ability to develop and use new technologies Ability to deploy and coordinate resources among numerous decentralized units Decentralized planning and control Flexible structure Marketing plus research and development expertise Low degree of formalization (few well-defined procedures and methods) *
  • 95. Appropriate Internal Conditions for Strategic PosturesAnalyzer Ability to mix high levels of standardization and routinization of core products and markets with flexibility and adaptation for new products and markets Structure accommodates both stable and dynamic areas of operation Effective lateral and vertical communication channels Many different management skills required Effective strategy and planning team * External Risks of Positioning StrategiesCost Leadership Technological change that nullifies past investments or learning Low-cost learning by industry newcomers or followers, through imitation or through their ability to invest in state-of-the-art facilities Inability to see required product or marketing change because of the attention placed on cost Inflation in costs that narrow the organization’s ability to maintain sufficient price differential to offset competitors’ brand images or other approaches to differentiation *
  • 96. External Risks of Positioning StrategiesCost Leadership Technological change that nullifies past investments or learning Low-cost learning by industry newcomers or followers, through imitation or through their ability to invest in state-of-the-art facilities Inability to see required product or marketing change because of the attention placed on cost Inflation in costs that narrow the organization’s ability to maintain sufficient price differential to offset competitors’ brand images or other approaches to differentiation * External Risks of Positioning StrategiesDifferentiation The cost differential between low-cost competitors and the differentiated firm is too great for differentiation to hold brand loyalty; buyers therefore sacrifice some of the features, services, or image possessed by the differentiated organization for large cost savings Buyers’ need for the differentiating factor diminishes, which can occur as buyers become more sophisticated Imitation narrows perceived differentiation, a common occurrence as
  • 97. the industry matures * External Risks of Positioning StrategiesFocus Cost differential between broad-range competitors and the focused organization widens to eliminate the cost advantages of serving a narrow target or to offset the differentiation achieved by focus Differences in desired products or services between the strategic target and the market as a whole narrows Competitors find submarkets within the strategic target and outfocus the focuser Focuser grows the market to a sufficient size that it becomes attractive to competitors that previously ignored it * Resources, Competencies and Capabilities for Positioning StrategiesGeneric StrategyResources and CompetenciesOrganizational CapabilitiesCost LeadershipSustained capital investment and access to capital Process engineering skills
  • 98. Intense supervision of labor Products and services that are simple to produce in volume Low-cost delivery systemTight cost control Frequent, detailed control reports Structured organization and responsibilities Incentives based on meeting strict quantitative targets * Resources, Competencies and Capabilities for Positioning StrategiesGeneric StrategyResources and CompetenciesOrganizational CapabilitiesCost LeadershipSustained capital investment and access to capital Process engineering skills Intense supervision of labor Products and services that are simple to produce in volume Low-cost delivery systemTight cost control Frequent, detailed control reports Structured organization and responsibilities Incentives based on meeting strict quantitative targetsDifferentiationStrong marketing abilities Product/service engineering Creative flair Strong capability in basic research Reputation for quality or technological leadership
  • 99. Long tradition in the industry or unique combination of skills Strong cooperation from channelsStrong coordination among functions in R&D, product/service development, and marketing Subjective measurement and incentives instead of quantitative measures Amenities to attract highly skilled labor, scientists, or creative people * Resources, Competencies and Capabilities for Positioning StrategiesGeneric StrategyResources and CompetenciesOrganizational CapabilitiesCost LeadershipSustained capital investment and access to capital Process engineering skills Intense supervision of labor Products and services that are simple to produce in volume Low-cost delivery systemTight cost control Frequent, detailed control reports Structured organization and responsibilities Incentives based on meeting strict quantitative targetsDifferentiationStrong marketing abilities Product/service engineering Creative flair
  • 100. Strong capability in basic research Reputation for quality or technological leadership Long tradition in the industry or unique combination of skills Strong cooperation from channelsStrong coordination among functions in R&D, product/service development, and marketing Subjective measurement and incentives instead of quantitative measures Amenities to attract highly skilled labor, scientists, or creative peopleFocusCombination of the preceding skills and resources directed at a particular strategic targetCombination of the preceding organizational requirements directed at a particular strategic target * Mapping Strategies Adaptive Strategies Expansion of Scope Vertical Integration Product Development Market Development Penetration
  • 101. Maintenance of Scope Enhancement * Mapping Strategies Adaptive Strategies Expansion of Scope Vertical Integration Product Development Market Development Penetration Maintenance of Scope Enhancement Market Entry Strategies Cooperation Alliance Joint Venture Development Internal Development Hospital Alliance Independent Living Information System Advertising Medicare
  • 102. * Mapping Strategies Adaptive Strategies Expansion of Scope Vertical Integration Product Development Market Development Penetration Maintenance of Scope Enhancement Market Entry Strategies Cooperation Alliance Joint Venture Development Internal Development Competitive Strategies Strategic Posture Analyzer Positioning Marketwide Differentiation Quality Service Caring Hospital Alliance Independent
  • 103. Living Information System Advertising Medicare * Managing Strategic Momentum Adaptive StrategiesAre all the important assumptions on which the strategy is based realistic (external environment, competitive environment, internal environment)?Has the strategy been tested with appropriate strategic thinking tools?Have the major stakeholders, inside and outside the organization, that will be most influential in ensuring the success of the strategy been identified and evaluated?If the adaptive strategy is to fill a currently unfilled niche in the market, has the organization investigated whether the niche will remain open long enough to return the capital investment? * Managing Strategic Momentum Adaptive StrategiesHas the adaptive strategy been tested with appropriate analysis, such as return on investment and the organization’s ability and willingness to bear the risks?Is the payback period acceptable in light of potential environmental
  • 104. change? Does the strategy take the organization too far from its current products and markets?Is the adaptive strategy appropriate for the organization’s present and prospective position in the market? * Managing Strategic Momentum Market Entry StrategiesIs the market entry strategy the most appropriate way to achieve the mission, vision, and goals of the organization?Is the market entry strategy consonant with the values of the organization?Is the market entry strategy the best way to accomplish the adaptive strategy?Is the market entry strategy compatible with the adaptive strategy?Does management understand the unique requirements of the market entry strategy (purchase, cooperation, development)?Does management understand the important market forces?Have adequate financial resources been allocated to enter the market? * Managing Strategic Momentum Market Entry StrategiesDoes the selection of the market entry strategy affect the ability of the organization to effectively position its products/services in the market?Is the market entry strategy compatible with the competitive strategies?Does the
  • 105. market entry strategy place unusual strains on any of the functional areas?Have new stakeholder relationships developed as a result of the market entry strategy (customers, vendors, channel institutions, and so on)?Has the relationship between the desire and need for rapid market entry been properly analyzed?Has the relationship between the desire and need for control over the products and services been achieved?Have the trade-offs between costs and control been properly analyzed? * Managing Strategic Momentum Competitive Strategies – Strategic PostureIs the strategic posture sustainable?Have there been external developments (technological, social, regulatory, economic, or competitive) that have shortened product life cycles?Are there new market opportunities that suggest the organization should move more toward a prospector posture? Analyzer strategy? Defender strategy?Has the organization developed the right mix of centralization and decentralization for the selected strategic posture?Is the level of standardization and administrative flexibility appropriate to the strategic posture? * Managing Strategic Momentum
  • 106. Competitive Strategies – Strategic PostureIs the level and type of communication appropriate for the strategic posture?Is the strategic posture appropriate given the barriers to market entry?Has the level of vertical integration been appropriate for the strategic posture?Has the organization been caught by surprise too often?Are the overall strategy, strategic posture, and value adding strategies compatible?Does the organization need to evolve its strategic posture? * Managing Strategic Momentum Competitive Strategies – Positioning Is the product or service positioned appropriately in the market?Can the organization use one of the other generic positioning strategies?Is the positioning strategy appropriate considering the external opportunities and threats?Will market forces allow the selected positioning?Is the positioning strategy best suited to capitalize on the organization’s strengths and minimize its weaknesses?Is the positioning of the organization’s products and services unique in the marketplace? * Managing Strategic Momentum Competitive Strategies – PositioningIs the positioning strategy
  • 107. defensible against new players trying to position themselves in a similar fashion?Is the positioning strategy compatible with the market entry strategy?Does the positioning strategy provide the appropriate image for the organization?Is the positioning strategy sustainable?Is the appropriate distribution channel being used?Is the current promotional strategy appropriate?Is the pricing strategy appropriate? * Chapter 7 Conclusions After reading Chapter 7, you should be able to define the following terms: * STRATEGIC MANAGEMENT OF HEALTH CARE ORGANIZATIONS 7TH EDITION *
  • 108. Developing Strategic Alternatives Chapter 6 * Understand and discuss the steps involved in the decision logic of strategy development. Chapter 6 Learning Objectives Understand and discuss the steps involved in the decision logic of strategy development.Synthesize and integrate strategic thinking accomplished in situational analysis into a strategic plan for an organization. Chapter 6 Learning Objectives Understand and discuss the steps involved in the decision logic of strategy development.Synthesize and integrate strategic thinking accomplished in situational analysis into a strategic plan for an organization.Identify the hierarchy of strategies and strategic decisions required in strategic planning. Chapter 6 Learning Objectives
  • 109. Understand and discuss the steps involved in the decision logic of strategy development.Synthesize and integrate strategic thinking accomplished in situational analysis into a strategic plan for an organization.Identify the hierarchy of strategies and strategic decisions required in strategic planning.Understand the nature of directional strategies, adaptive strategies, market entry strategies, and competitive strategies. Chapter 6 Learning Objectives Identify strategic alternatives available to health care organizations. Chapter 6 Learning Objectives Identify strategic alternatives available to health care organizations.Provide the rationale as well as advantages and disadvantages for each of the strategic alternatives. Chapter 6 Learning Objectives Identify strategic alternatives available to health care organizations.Provide the rationale as well as advantages and disadvantages for each of the strategic alternatives.Understand that strategies may have to be used in combination to
  • 110. accomplish the organization’s goals. Chapter 6 Learning Objectives Identify strategic alternatives available to health care organizations.Provide the rationale as well as advantages and disadvantages for each of the strategic alternatives.Understand that strategies may have to be used in combination to accomplish the organization’s goals.Map strategic decisions showing how they are linked as an ends–means chain. Chapter 6 Learning Objectives The Strategic Planning Process Strategic Planning Situation Analysis Strategy Formulation Planning the Implementation External Analysis Internal Analysis Directional Strategies Directional Strategies Adaptive
  • 111. Strategies Market Entry Strategies Competitive Strategies Service Delivery Strategies Support Strategies Action Plans * Strategy Formulation Strategy formulation is the deciding what the organization should explicitly be doing What the organization is NOW doing but should STOP doing? What is the organization NOT doing but should START doing? What the organization is currently doing that should be DONE DIFFERENTLY? * Linking Today and Tomorrow Profile of Today Vision (hope for the future) Profile of Tomorrow Strategy
  • 113. plans budgets budgets budgets budgets budgets * Linking Strategic AlternativesCheck ListStrategy 1Strategy 2Strategy 3Addresses an External Issue?Draws on a Competitive Advantage or Fixes a Competitive Disadvantage?Fits with Mission, Values?Moves the Organization Toward the Vision?Achieves One or More Strategic Goals?
  • 114. Decision Logic of Strategy Formulation Directional Strategies Adaptive Strategies Market Entry Strategies Competitive Strategies Implementation Strategies Strategy Formulation Strategy Implementation Decision Logic of Strategy Formulation Directional Strategies Adaptive Strategies
  • 115. Market Entry Strategies Competitive Strategies Implementation Strategies Ends Means Ends Means Ends Means Ends Means Strategy Formulation Strategy Implementation Strategy FormulationDirectional StrategiesThe broadest strategies that set the fundamental direction of the organization by establishing a mission for the organization (Who are we?) and vision for the future (What should we be?). In addition, directional strategies specify the organization’s values and the strategic goals. Strategy FormulationDirectional StrategiesThe broadest
  • 116. strategies that set the fundamental direction of the organization by establishing a mission for the organization (Who are we?) and vision for the future (What should we be?). In addition, directional strategies specify the organization’s values and the strategic goals.Adaptive StrategiesThese strategies are more specific than directional strategies and provide the primary methods for achieving the vision (adapting to the environment). These strategies determine the scope of the organization and specify how the organization will expand scope, reduce scope, or maintain scope. Strategy FormulationMarket Entry StrategiesThese strategies provide the method of carrying out the adaptive strategies (expansion of scope and the maintenance of scope strategies) through purchase, cooperation, or internal development. Market entry strategies are not used for reduction of scope strategies. Strategy FormulationMarket Entry StrategiesThese strategies provide the method of carrying out the adaptive strategies (expansion of scope and the maintenance of scope strategies) through purchase, cooperation, or internal development. Market entry strategies are not used for reduction of scope strategies.Competitive StrategiesTwo types of strategies, one that determines an organization’s strategic posture and one that positions the organization vis-à-vis other organizations within the market. These strategies are market oriented and best
  • 117. articulate competitive advantage. Planning the ImplementationImplementation StrategiesThese strategies are the most specific strategies and are directed toward value added service delivery and the value added support areas. In addition, individual organizational units develop objectives and action plans that carry out the value added service delivery and value added support strategies. Strategic Thinking Map Hierarchy of Strategic Decisions and Alternatives Directional Strategies Mission Vision Values Goals Implementation Strategies Service Delivery Pre-service Point-of-service After-service Support Culture Structure Strategic resources Unit Action Plans Objectives Actions Timelines Responsibilities Competitive Strategies Strategic Posture Defender Prospector Analyzer (Reactor)
  • 118. Positioning Market-wide Cost leadership Differentiation Market Segment Focus/Cost leadership Focus/ differentiation Market Entry Strategies Purchase Acquisition Licensing Venture capital investment Cooperation Merger Alliance Joint venture Development Internal development Internal venture Adaptive Strategies Expansion of Scope Diversification Vertical Integration Market Development Product Development Penetration Contraction of Scope Divestiture Liquidation Harvesting Retrenchment Maintenance of Scope Enhancement Status Quo * Normative Model of
  • 119. Strategy Formulation Strategy Formulation Example Decisions Directional Strategies Organizational Scope Strategies Marketing Entry Strategies Competitive Strategies Implementation Strategies Strategy Content Mission, Vision, Values Diversification, Vertical Integration Acquisition, Alliance, Merger Cost Leadership, Defender Marketing, Structure
  • 120. Strategic Thinking Map Hierarchy of Strategic Decisions and Alternatives Directional Strategies Mission Vision Values Goals Adaptive Strategies Expansion of Scope Diversification Vertical Integration Market Development Product Development Penetration Contraction of Scope Divestiture Liquidation Harvesting Retrenchment Maintenance of Scope Enhancement Status Quo * Adaptive Strategic Alternatives – Expansion Expansion of Scope Types Diversification Vertical Integration Market Development Product Development Penetration Related Unrelated Forward Backward Geographic
  • 121. Segment Product Line Product Enhancements Promotion Distribution Pricing Adaptive Strategies – ExpansionStrategyDefinitionRationaleRelated DiversificationAdding new related product or service categories. Often requires the establishment of a new divisionPursuit of high-growth markets Entering less-regulated segments Cannot achieve current objectives Synergy is possible from new business Offset seasonal or cyclical influences Adaptive Strategies – ExpansionStrategyDefinitionRationaleRelated DiversificationAdding new related product or service categories. Often requires the establishment of a new divisionPursuit of high-growth markets Entering less-regulated segments
  • 122. Cannot achieve current objectives Synergy is possible from new business Offset seasonal or cyclical influencesUnrelated DiversificationAdding new unrelated product or service categories. Typically requires the establishment of a new divisionPursuit of high-growth markets Entering less-regulated segments Cannot achieve current objectives Current markets are saturated or in decline Organization has excess cash Antitrust regulations prohibit expansion in current industry Tax loss may be acquired Adaptive Strategies – ExpansionStrategyDefinitionRationaleBackward Vertical IntegrationAdding new members along the distribution channel (toward a later stage) for present products and services or controlling the flow of patients from one institution to anotherControl the flow of patients through the system Scarcity of raw materials or essential inventory/supplies Deliveries are unreliable Lack of materials or supplies will shut down operations Price or quality of materials or supplies variable Industry/market seen as profitable for long term
  • 123. Adaptive Strategies – ExpansionStrategyDefinitionRationaleBackward Vertical IntegrationAdding new members along the distribution channel (toward a later stage) for present products and services or controlling the flow of patients from one institution to anotherControl the flow of patients through the system Scarcity of raw materials or essential inventory/supplies Deliveries are unreliable Lack of materials or supplies will shut down operations Price or quality of materials or supplies variable Industry/market seen as profitable for long termForward Vertical IntegrationAdding new members along the distribution channel (toward an earlier stage) for present products and services or controlling the flow of patients from one institution to anotherControl the flow of patients through the system Faster delivery required High level of coordination required between one stage and another – secure needed resources Industry/market seen as profitable for long term Gain bargaining power Hospital Vertical Integration
  • 124. Hospital Strategic Business Unit Upstream Downstream Urgent Care Unit Primary Care Unit Wellness/ Health Promotion Unit Skilled Nursing Unit Rehabilitation Unit Home Health Unit Adaptive Strategies – ExpansionStrategyDefinitionRationaleMarket DevelopmentIntroducing present products or services into new geographic markets or to new segments within a present geographic marketNew markets are available for present products
  • 125. Provide comprehensive services across the market (focus factory) New markets may be served efficiently Expected high revenues Organization has cost leadership advantage Organization has differentiation advantage Current market is growing Fundamental Expansion Strategies Products Old New Markets Old New Market Development Adaptive Strategies –
  • 126. ExpansionStrategyDefinitionRationaleMarket DevelopmentIntroducing present products or services into new geographic markets or to new segments within a present geographic marketNew markets are available for present products Provide comprehensive services across the market (focus factory) New markets may be served efficiently Expected high revenues Organization has cost leadership advantage Organization has differentiation advantage Current market is growingProduct Development Improving present products or services or extending the present product lineCurrently in strong market but product is weak or product line incomplete Market tastes are changing Product technology is changing Maintenance or creation of differentiation advantage Fundamental Expansion Strategies Products Old New Markets Old
  • 127. New Market Development Product Development Key Strategic Thinking Questions Remember to draw upon the results of external analysis, internal analysis, and development of directional strategiesQuestionsProducts/Services StrategiesInternal ProcessesStop doing?Start doing?Continue doing?Do differently? *
  • 128. Services versus Customers CONTRACT/ EXPAND Two-Phase Refocus CONTRACT/ EXPAND Two-Phase Refocus CONTRACT MAINTAIN CONTRACT Change Focus CONTRACT Getting Out Change Focus Reduce Costs Improve Efficiency Improve Quality EXPAND New Markets Refocus New Services New Services & Markets EXPAND EXPAND Reduce Types or Number of Customers Keep Types or Number of Customers Same Add New Customers
  • 129. Reduce Programs or Services Keep Programs or Services the Same Add New Programs or Services Adaptive Strategies – ExpansionStrategyDefinitionRationalePenetration Seeking to increase market share for present products or services in present markets through marketing efforts (promotion, channels, or price)Present market is growing Product/service innovation will extend product life cycle (PLC) Expected revenues are high Organization has cost leadership advantage Organization has differentiation advantage Fundamental Expansion Strategies Products Old New Markets
  • 131. Development Diversification Adaptive Strategic Alternatives – Contraction Contraction of Scope Types Divestiture Liquidation Harvesting Retrenchment Total Partial Operations Assets Fast Slow Markets Products Adaptive Strategies – ContractionStrategyDefinitionRationaleDivestitureSelling an operating unit or division to another organization. Typically, the unit will continue in operationIndustry in long-term decline Cash needed to enter new, higher growth area Lack of expected synergy with core operation Required investment in new technology seen as too high
  • 132. Too much regulation Unbundling Adaptive Strategies – ContractionStrategyDefinitionRationaleDivestitureSelling an operating unit or division to another organization. Typically, the unit will continue in operationIndustry in long-term decline Cash needed to enter new, higher growth area Lack of expected synergy with core operation Required investment in new technology seen as too high Too much regulation UnbundlingLiquidationSelling all or part of the organization’s assets (facilities, inventory, equipment, and so on) in order to obtain cash. The purchaser may use the assets in a variety of ways and businessesOrganization can no longer operate Bankruptcy Trim/reduce assets Superseded by new technology Adaptive Strategies – ContractionStrategyDefinitionRationaleHarvestingProducts or
  • 133. services typically in late stages of the product life cycle (late maturity and decline) where industry-wide revenues are expected to decline. These products or services will ultimately be discontinued but may generate revenue for some time. Few new resources are allocated to these areasLate maturity/decline of the product life cycle Consider divestiture or downsizing Short-term cash needed Adaptive Strategies – ContractionStrategyDefinitionRationaleHarvestingProducts or services typically in late stages of the product life cycle (late maturity and decline) where industry-wide revenues are expected to decline. These products or services will ultimately be discontinued but may generate revenue for some time. Few new resources are allocated to these areasLate maturity/decline of the product life cycle Consider divestiture or downsizing Short-term cash neededRetrenchment Reducing the scope of operations, redefining the target market, cutting geographic coverage, reducing the segments served, or reducing the product lineMarket has become too diverse Market is too geographically spread out Personnel costs are too high Too many products or services Marginal or nonproductive facilities
  • 134. Adaptive Strategic Alternatives – Maintenance Maintenance of Scope Enhancement Status Quo Quality Efficiency Innovation Speed Flexibility Adaptive Strategies – MaintenanceStrategyDefinitionRationaleEnhancement Seeking to improve operations within present product or service categories through quality programs, increasing flexibility, increasing efficiency, speed of delivery, and so onOrganization has operational inefficiencies Need to lower costs Need to improve quality Improve internal processes
  • 135. Adaptive Strategies - MaintenanceStrategyDefinitionRationaleEnhancement Seeking to improve operations within present product or service categories through quality programs, increasing flexibility, increasing efficiency, speed of delivery, and so onOrganization has operational inefficiencies Need to lower costs Need to improve quality Improve internal processesStatus quoSeeking to maintain relative market share within a marketMaintain market share position Maturity/late maturity stage of the product life cycle Product/market generating cash but has little potential for future growth Extremely competitive market Strategic Thinking Map Hierarchy of Strategic Decisions and Alternatives Directional Strategies Mission Vision Values Goals Market Entry Strategies
  • 136. Purchase Acquisition Licensing Venture capital investment Cooperation Merger Alliance Joint venture Development Internal development Internal venture Adaptive Strategies Expansion of Scope Diversification Vertical Integration Market Development Product Development Penetration Contraction of Scope Divestiture Liquidation Harvesting Retrenchment Maintenance of Scope Enhancement Status Quo * Market Entry Strategies – Purchase Directional Strategies Mission Vision Values Goals Market Entry Strategies Purchase Acquisition Licensing Venture capital investment Cooperation Merger Alliance Joint venture
  • 137. Development Internal development Internal venture Adaptive Strategies Expansion of Scope Diversification Vertical Integration Market Development Product Development Penetration Contraction of Scope Divestiture Liquidation Harvesting Retrenchment Maintenance of Scope Enhancement Status Quo Market Entry Strategies – PurchaseMarket Entry StrategyDefinitionMajor AdvantagesMajor DisadvantagesAcquisitionStrategy to grow through the purchase of an existing organization, unit of an organization, or a product/serviceRapid market entry Image already established Performance known before purchaseNew business may be unfamiliar to parent Takes a long time to assimilate organization’s culture New management team may be required High initial cost
  • 138. Market Entry Strategies – PurchaseMarket Entry StrategyDefinitionMajor AdvantagesMajor DisadvantagesAcquisitionStrategy to grow through the purchase of an existing organization, unit of an organization, or a product/serviceRapid market entry Image already established Performance known before purchaseNew business may be unfamiliar to parent Takes a long time to assimilate organization’s culture New management team may be required High initial costLicensingAcquiring or providing an asset (technology, market, equipment, etc.) through contractRapid access to proven technology Reduced financial exposure Access to brand name Exclusive territoryNot a substitute for internal technical competence Not proprietary technology Dependent on licensor Rules and regulations Market Entry Strategies – PurchaseMarket Entry StrategyDefinitionMajor AdvantagesMajor DisadvantagesAcquisitionStrategy to grow through the purchase
  • 139. of an existing organization, unit of an organization, or a product/serviceRapid market entry Image already established Performance known before purchaseNew business may be unfamiliar to parent Takes a long time to assimilate organization’s culture New management team may be required High initial costLicensingAcquiring or providing an asset (technology, market, equipment, etc.) through contractRapid access to proven technology Reduced financial exposure Access to brand name Exclusive territoryNot a substitute for internal technical competence Not proprietary technology Dependent on licensor Rules and regulationsVenture Capital InvestmentFinancial investment in an organization in order to participate in its growth or receipt of venture capital for startup or expansionCan provide window on new technology or market Low riskAlone, unlikely to be a major stimulus of growth Extended time to profitability Market Entry Strategies – Cooperation Directional Strategies Mission Vision
  • 140. Values Goals Market Entry Strategies Purchase Acquisition Licensing Venture capital investment Cooperation Merger Alliance Joint venture Development Internal development Internal venture Adaptive Strategies Expansion of Scope Diversification Vertical Integration Market Development Product Development Penetration Contraction of Scope Divestiture Liquidation Harvesting Retrenchment Maintenance of Scope Enhancement Status Quo Market Entry Strategies – CooperationMarket Entry StrategyDefinitionMajor AdvantagesMajor DisadvantagesMergerCombining two (or more) organizations through mutual agreement to form a single new organizationUses existing resources Retains existing markets and products Reduces competitionTakes a long time to merge cultures Merger match often difficult to find
  • 141. Market Entry Strategies – CooperationMarket Entry StrategyDefinitionMajor AdvantagesMajor DisadvantagesMergerCombining two (or more) organizations through mutual agreement to form a single new organizationUses existing resources Retains existing markets and products Reduces competitionTakes a long time to merge cultures Merger match often difficult to findAlliance Formation of a formal partnershipFills in gaps in product line Creates efficiencies (e.g., bargaining power) Reduces competition in weak markets Stabilizes referral base Shared riskPotential for conflict between members Limits potential markets/products Difficult to align resources Governance issues Market Entry Strategies – CooperationMarket Entry StrategyDefinitionMajor AdvantagesMajor
  • 142. DisadvantagesMergerCombining two (or more) organizations through mutual agreement to form a single new organizationUses existing resources Retains existing markets and products Reduces competitionTakes a long time to merge cultures Merger match often difficult to findAlliance Formation of a formal partnershipFills in gaps in product line Creates efficiencies (e.g., bargaining power) Reduces competition in weak markets Stabilizes referral base Shared riskPotential for conflict between members Limits potential markets/products Difficult to align resources Governance issuesJoint VentureCombination of the resources of two or more organizations to accomplish a designated taskTechnological/marketing joint ventures can exploit small/large organizational synergies Spreads distribution risksPotential for conflict between partners (shared vs. proprietary) Objectives of partners may not be compatible Market Entry Strategies – Development Directional Strategies Mission Vision Values Goals
  • 143. Market Entry Strategies Purchase Acquisition Licensing Venture capital investment Cooperation Merger Alliance Joint venture Development Internal development Internal venture Adaptive Strategies Expansion of Scope Diversification Vertical Integration Market Development Product Development Penetration Contraction of Scope Divestiture Liquidation Harvesting Retrenchment Maintenance of Scope Enhancement Status Quo Market Entry Strategies – DevelopmentMarket Entry StrategyDefinitionMajor AdvantagesMajor DisadvantagesInternal DevelopmentProducts or services developed internally using the organization’s own resourcesUses (leverages) existing resources Organization maintains a high level of control Presents image of developing (growth) organizationTime lag to break even Unfamiliarity with new markets Obtaining significant gains in market shares against strong competitors may be difficult
  • 144. Market Entry Strategies – DevelopmentMarket Entry StrategyDefinitionMajor AdvantagesMajor DisadvantagesInternal DevelopmentProducts or services developed internally using the organization’s own resourcesUses (leverages) existing resources Organization maintains a high level of control Presents image of developing (growth) organizationTime lag to break even Unfamiliarity with new markets Obtaining significant gains in market shares against strong competitors may be difficultInternal VentureEstablishment of an independent entity within an organization to develop products or servicesUses existing resources May enable organization to hold a talented entrepreneur Isolates development from organization’s bureaucracyMixed record of success Organization’s internal climate (culture) often unsuitable
  • 145. Market Entry Strategies – DevelopmentMarket Entry StrategyDefinitionMajor AdvantagesMajor DisadvantagesInternal DevelopmentProducts or services developed internally using the organization’s own resourcesUses (leverages) existing resources Organization maintains a high level of control Presents image of developing (growth) organizationTime lag to break even Unfamiliarity with new markets Obtaining significant gains in market shares against strong competitors may be difficultInternal VentureEstablishment of an independent entity within an organization to develop products or servicesUses existing resources May enable organization to hold a talented entrepreneur Isolates development from organization’s bureaucracyMixed record of success Organization’s internal climate (culture) often unsuitableReconfigure the value chainChanging the activities or sequence of activities in the value chain and therefore change how value is delivered to the customer. New approach may not be seen as a threat by existing competitors Captures a special niche of the market May create low-cost business modelNot always possible Initially must focus on a niche rather than entire market Must be first to recognize the new business model
  • 146. Strategic Thinking Map Hierarchy of Strategic Decisions and Alternatives Directional Strategies Mission Vision Values Goals Competitive Strategies Strategic Posture Defender Prospector Analyzer (Reactor) Positioning Market-wide Cost leadership Differentiation Market Segment Focus/Cost leadership Focus/ differentiation Market Entry Strategies Purchase Acquisition Licensing Venture capital investment Cooperation Merger Alliance Joint venture Development Internal development Internal venture Adaptive Strategies Expansion of Scope Diversification Vertical Integration Market Development Product Development Penetration Contraction of Scope Divestiture Liquidation Harvesting Retrenchment Maintenance of Scope Enhancement Status Quo
  • 147. * Strategic Thinking Map Hierarchy of Strategic Decisions and Alternatives Directional Strategies Mission Vision Values Goals Competitive Strategies Strategic Posture Defender Prospector Analyzer (Reactor) Positioning Market-wide Cost leadership Differentiation Market Segment Focus/Cost leadership Focus/ differentiation Market Entry Strategies Purchase Acquisition Licensing Venture capital investment Cooperation Merger Alliance Joint venture Development Internal development Internal venture Adaptive Strategies Expansion of Scope Diversification Vertical Integration Market
  • 148. Development Product Development Penetration Contraction of Scope Divestiture Liquidation Harvesting Retrenchment Maintenance of Scope Enhancement Status Quo * Strategic PosturesStrategic PostureDefinitionAdvantagesDisadvantagesDefenderFocus on a narrow market with limited number of products or services and aggressively defend this segment through pricing or differentiationFocus on limited set of products and services Focus is on narrow market segment Stable environment Difficult for competitors to enter this segmentReliance on the success of narrow product line Must have long/sustaining product life cycles Market segment must be stable – slow change May be unable to respond to major market/industry shifts Difficult to enter new markets or technologies
  • 149. Strategic PosturesStrategic PostureDefinitionAdvantagesDisadvantagesDefenderFocus on a narrow market with limited number of products or services and aggressively defend this segment through pricing or differentiationFocus on limited set of products and services Focus is on narrow market segment Stable environment Difficult for competitors to enter this segmentReliance on the success of narrow product line Must have long/sustaining product life cycles Market segment must be stable – slow change May be unable to respond to major market/industry shifts Difficult to enter new markets or technologiesProspectorContinuously seek out new products and new marketsAlways involved in “cutting-edge” developments Organization changes with changing environment Allows for a rapid response to a changing environmentOrganization is in constant state of change New products and markets always being developed Multiple technologies being employed, seldom able to achieve efficiency Tend to have lower profits because of continuous change Tend to overextend resources Tend to underutilize financial, human, and physical resources Strategic PosturesStrategic PostureDefinitionAdvantagesDisadvantagesAnalyzerBalance
  • 150. market defense in some markets with selectively entering a limited number of markets or productsAllows for the maintenance of a core of stable traditional products and services Allows for high-risk products and services to be borne by prospectors Lower investment in research and developmentDifficult strategy to pursue Must respond quickly to follow lead of key prospector while maintaining efficiency in core products/services Complex structure (matrix) Management of both stable and dynamic products and markets Communication is often difficult Strategic PosturesStrategic PostureDefinitionAdvantagesDisadvantagesAnalyzerBalance market defense in some markets with selectively entering a limited number of markets or productsAllows for the maintenance of a core of stable traditional products and services Allows for high-risk products and services to be borne by prospectors Lower investment in research and developmentDifficult strategy to pursue Must respond quickly to follow lead of key prospector while maintaining efficiency in core products/services Complex structure (matrix) Management of both stable and dynamic products and markets Communication is often difficultReactorReacts to the strategies of competitorsLittle strategic planning required (monopolistic
  • 151. or highly regulated environment)Inconsistency in response to environmental change Instability in organization Organization becomes both ineffective and inefficient No effective guide for decision making Positioning Strategies Directional Strategies Mission Vision Values Goals Competitive Strategies Strategic Posture Defender Prospector Analyzer (Reactor) Positioning Market-wide Cost leadership Differentiation Market Segment Focus/Cost leadership Focus/ differentiation Market Entry Strategies Purchase Acquisition Licensing Venture capital investment Cooperation Merger Alliance Joint venture
  • 152. Development Internal development Internal venture Adaptive Strategies Expansion of Scope Diversification Vertical Integration Market Development Product Development Penetration Contraction of Scope Divestiture Liquidation Harvesting Retrenchment Maintenance of Scope Enhancement Status Quo Positioning StrategiesPositioning StrategyDefinitionMajor AdvantagesMajor DisadvantagesCost LeadershipLow-cost/price strategy directed toward entire marketProvides clear competitive advantage Provides clear market position Provides opportunities to spend more than competitionMust obtain large volume Product/service must be standardized Product/service may be viewed as low quality
  • 153. Positioning StrategiesPositioning StrategyDefinitionMajor AdvantagesMajor DisadvantagesCost LeadershipLow-cost/price strategy directed toward entire marketProvides clear competitive advantage Provides clear market position Provides opportunities to spend more than competitionMust obtain large volume Product/service must be standardized Product/service may be viewed as low qualityDifferentiationDevelopment of unique product/service features directed toward entire marketProduct/service viewed as unique Often viewed as high quality Greater control over pricingOften difficult to adequately differentiate product or service Product/service may be higher priced Positioning StrategiesPositioning StrategyDefinitionMajor AdvantagesMajor DisadvantagesFocus – Cost LeadershipLow- cost/price strategy directed toward a particular market segmentAppeals to market segment seeking low price May develop good relations with marketLow quality may be associated low price Expansion of market may be difficult
  • 154. Positioning StrategiesPositioning StrategyDefinitionMajor AdvantagesMajor DisadvantagesFocus – Cost LeadershipLow- cost/price strategy directed toward a particular market segmentAppeals to market segment seeking low price May develop good relations with marketLow quality may be associated low price Expansion of market may be difficultFocus -- DifferentiationDevelopment of unique product/service features directed toward a particular market segmentProduct/service may be customized to the special needs of the segment May develop close relationship with market segmentMarket segment may remain small Price will probably be high Strategy Combinations and Phases Today Year 1 Year 2 Year 3 Year 4
  • 155. Year 5 Time SSU 1 SSU 2 SSU 3 Retrenchment (Product) Market Development Market Development Vertical Integration (forward) Market Development Harvesting/Divest Cash Boundary Set by Mission/Vision Boundary Set by Mission/Vision
  • 156. External Environment External Environment Chapter 6 Conclusions After reading Chapter 6, you should be able to define the following terms:Key TermsKey TermsAcquisitionCooperation StrategyAdaptive StrategyCost LeadershipAllianceDefender Strategic PostureAnalyzer Strategic PostureDevelopment StrategyBackward Vertical IntegrationDifferentiationCombination StrategyDiversificationCompetitive StrategyDivestitureConcentric DiversificationEnds-Means ChainConglomerate DiversificationEnhancement *
  • 157. Chapter 6 Conclusions After reading Chapter 6, you should be able to define the following terms:Key TermsKey TermsExpansion of Scope StrategyInternal VentureFocused FactoryJoint VentureFocus StrategyLicensingForward Vertical integrationLiquidationGeneric StrategyMaintenance of Scope StrategyHarvestingMarket DevelopmentHorizontal IntegrationMarket Entry StrategyImplementation StrategyMarketwide StrategyInternal DevelopmentMerger Chapter 6 Conclusions After reading Chapter 6, you should be able to define the following terms:Key TermsKey TermsPenetration StrategyRelated DiversificationPositioning StrategyRetrenchmentProduct DevelopmentStatus QuoProspector Strategic PostureStrategic PosturePurchase StrategyStrategy FormulationReactor Strategic PostureUnrelated DiversificationReconfigure the Value ChainVenture Capital InvestmentReduction of Scope StrategyVertical Integration Assignment Using the Strategic Thinking Map – Hierarchy of Strategic Decisions and Alternatives in Chapter 6 as a guide, find examples of three types of strategies (for example, market development, merger, alliance) from the popular literature.
  • 158. Good sources of healthcare strategy examples include The Wall Street Journal, Business Week, your local newspaper, or one of several health care periodicals. You may also use website searches. * English 101 Reyes Essay #4 Outline Argumentative Essay I. Introduction: A) Thesis Statement: II. Topic Sentence #1: A) Evidence/Support:
  • 159. B) Analysis/significance: C) Link: III. Topic Sentence #2: A) Evidence/Support: B) Analysis/Significance: C) Link: IV. Topic Sentence #3: A) Evidence/Support: B) Analysis/Significance:
  • 160. C) Link: V. Counter argument One: A)Refutation__________________________________________ ___________________________________ _____________________________________________________ ___________________________________ _____________________________________________________ ___________________________________ VI. Counter Argument Two: _____________________________________________________ ________________________________________ _____________________________________________________ ________________________________________ _____________________________________________________ ________________________________________ A)Refutation__________________________________________