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Salini.Binu
 “A picture is worth a thousand words. An
interface is worth a thousand pictures. ”
-Ben Shneiderman
 Goals
 Usability means
 Quality of universal usability
 Challenges
 Conclusion
 References
 to enable a wide range of potential users to
use information and communication services.
 it focuses on technology accessibility and
concerns access for users with disabilities.
 The concept has been advocated by
Professor Ben Shneiderman , a computer
scientist at the Human Computer Interaction
Lab at the University of Maryland, College
Park.
 Usability is about effectiveness,efficiency and
the overall satisfaction of the user.
 Usability is a combination of factor including
 Intuitive design
 Ease of learning
 Efficiency of use
 Memorability
 Error frequency and severity
 Subjective satisfaction
 Learnability: How easy is it for users to
accomplish basic tasks the first time they
encounter the design?
 Efficiency: Once users have learned the design,
how quickly can they perform tasks?
 Memorability: When users return to the design
after a period of not using it, how easily can they
reestablish proficiency?
 Errors: How many error do users make, how
severe are these errors, and how easily can they
recover from the errors?
 Satisfaction: How pleasant is it to use the design?
There are three challenges are focused:
(1) Technology variety
(2) User diversity
(3) Gaps in user knowledge
 The first challenge is to cope with the technology variety by
supporting the 100 to 1 range of hardware, software and network
access speeds.
 The second challenge is to accommodate the enormous diversity of
users.
 The third challenge is to bridge the gap between what users know
and what they need to know.
Universal usability refers to the design of information and
communications products and services that are usable for
every citizen. Usability is a measure of a product's potential
to achieve a user's goals. In information technology, the term
is often used in connection with software applications and
websites, but can also be used with any product used to
accomplish a task.
 http://www.cs.umd.edu/hcil/trs/2001-17/2001-
17.html#:~:text=Universal%20usability%20implies%
20that%20diverse,what%20they%20need%20in%20li
fe
 https://www.nngroup.com/articles/usability-101-
introduction-to-usability/
 https://en.wikipedia.org/wiki/Universal_usability#:
~:text=Universal%20usability%20refers%20to%20th
e,University%20of%20Maryland%2C%20College%20P
ark
Thank You

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Universal usability

  • 2.  “A picture is worth a thousand words. An interface is worth a thousand pictures. ” -Ben Shneiderman
  • 3.  Goals  Usability means  Quality of universal usability  Challenges  Conclusion  References
  • 4.  to enable a wide range of potential users to use information and communication services.  it focuses on technology accessibility and concerns access for users with disabilities.
  • 5.  The concept has been advocated by Professor Ben Shneiderman , a computer scientist at the Human Computer Interaction Lab at the University of Maryland, College Park.
  • 6.  Usability is about effectiveness,efficiency and the overall satisfaction of the user.  Usability is a combination of factor including  Intuitive design  Ease of learning  Efficiency of use  Memorability  Error frequency and severity  Subjective satisfaction
  • 7.  Learnability: How easy is it for users to accomplish basic tasks the first time they encounter the design?  Efficiency: Once users have learned the design, how quickly can they perform tasks?  Memorability: When users return to the design after a period of not using it, how easily can they reestablish proficiency?  Errors: How many error do users make, how severe are these errors, and how easily can they recover from the errors?  Satisfaction: How pleasant is it to use the design?
  • 8. There are three challenges are focused: (1) Technology variety (2) User diversity (3) Gaps in user knowledge
  • 9.  The first challenge is to cope with the technology variety by supporting the 100 to 1 range of hardware, software and network access speeds.
  • 10.  The second challenge is to accommodate the enormous diversity of users.
  • 11.  The third challenge is to bridge the gap between what users know and what they need to know.
  • 12. Universal usability refers to the design of information and communications products and services that are usable for every citizen. Usability is a measure of a product's potential to achieve a user's goals. In information technology, the term is often used in connection with software applications and websites, but can also be used with any product used to accomplish a task.
  • 13.  http://www.cs.umd.edu/hcil/trs/2001-17/2001- 17.html#:~:text=Universal%20usability%20implies% 20that%20diverse,what%20they%20need%20in%20li fe  https://www.nngroup.com/articles/usability-101- introduction-to-usability/  https://en.wikipedia.org/wiki/Universal_usability#: ~:text=Universal%20usability%20refers%20to%20th e,University%20of%20Maryland%2C%20College%20P ark