1. Ryan L. Black
109 Choctaw Trail (256) 617-0583
Madison, AL 35758 rlb0026@uah.edu
Summary
• Enrolled in UAHuntsville MBA Program Expected Graduation Dec. 2015
• Three years management, ten years customer service experience
• One year Non-profit organization experience
• Two Years Financial Services Experience
• Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint)
Experience
Assistant Manager, Downtown Rescue Mission Thrift Store, Athens, AL
November 2013-October 2014
 Payroll/Hour Audits
 Supervised dock workers and truck drivers
 Created Training Manuals for New Hires
 Established Price Points for products
Branch Sales & Support, Pacific Premier Bank, Huntington Beach, CA
August 2012-August 2013
 Performed daily journal entry and reconciliation
 Managed portfolio of 300+ customers
 Created and managed both manual and automated balancing reports
 Teller responsibilities, maintained cash drawer
 Risk Management in accounts
Teller, CitiBank, Huntington Beach, CA
August 2011-August 2012
 Helped customers choose applicable products or service that best
met their needs and referred them to Personal Bankers
 Performed financial transactions including transfers, payments, cash
advances, wire transfers, withdraws and deposits
 Balanced ATMs with $400,000
Assistant Manager, Valley Pizza (DBA Domino’s Pizza), Huntsville, AL
September 2010-May 2011
 Ran shifts; Trainer and sole overseer of 20-25 people
 Cost Management of food and labor
 Thorough inventory procedures

2.  Customer relations; handled customer complaints
 Trained new hires and maintained shift schedule for employees
Summer Financial Intern, RPM Pizza, LLC, Gulfport, MS
May 2010-Aug 2010
 Gathered and analyzed profit and loss statements; data analysis
 Processed Accounting reports (Income Statements, Balance Sheets)
from raw data
 Developed detailed budgets to cut cost on stores that were not
profitable; presented as management report for implementation by
leadership team
Assistant Manager and Shift Leader, Domino’s Pizza, Pensacola, FL
August 2006-May 2007
 Managed shifts of 10+ team members
 Interacted with customers
 Kept food inventory
Assistant Manager and Shift Leader, Domino’s Pizza, Jefferson City, MO
August 2005-August 2006
 Managed shifts of 10-15 team members
 Controlled safe, handled customer complaints
Education
Master of Business Administration
University of Alabama in Huntsville, Huntsville, AL
Expected Graduation Date: December 2015
B.S. in Business with a concentration in Management, May 2010
Minor in English
Pensacola Christian College, Pensacola, FL
Related Courses:
 Accounting I and II and Managerial Cost Accounting: Completed 3 semesters of
accounting classes and completed two accounting practice sets with handwritten and
computer-based ledgers, applying knowledge of accounting systems, processes
(accounts payable and receivable), terms, and financial statements.
 Business & Oral Communication: Gave presentations of business plans, speeches,
debates, customer negotiations, effective speaker principles, and written and verbal
customer communication.

3.  Productions and Operations Management: Learned supply chain processes, Logistics
efficiency and management, Manufacturing business terms and products.
 Application of Marketing: Learned marketing concepts, strategies, and procedures and
how to use them in the modern world.