1. Curriculum Vitae
RUCHI S.OZA
 : +91-9766110898
 : Ruchioza06@gmail.com
CAREER OBJECTIVE
A position in a dynamic & well reputed organization that offers good opportunities & challenging
working environment, that in return would help me in building my knowledge, growth, experience & at
the same time to enable myself to contribute my best possible services to the organization.
TECHNICAL SKILLS
Tools and Utilities :
 RKEM : Tool used to Track all the vesselcodes ,vessel numbers , container details
Extracting reports, sending direct files to terminal through RKEM
 GLOBAL OPS TOOL : GOT for generating reports and sending files to terminal updating
LBF (Local Booking Forecast) received from Terminals
 R3 CONVERTER :Run all documents and generate into different category and send to
Partners and terminal according to ports
 ALL IN ONE : Tool used to generate reports from Gleo and send to Terminal compare list
Update containers
WORK EXPERIENCE
MAERSK SHIPPING LINE [2.6 YEARS]
Divisions CHINA CLUSTER
Role ASSOCIATE LINEAR

2. Curriculum Vitae
I have Experience of 2.6 years in Operations Department .I have extensive experience working
on business-critical projects across several major industry sectors. I am an energetic, confident,
self-motivated, good team player with strong interpersonal and communication skills and have a
strong problem solving ability with a willingness to embrace emerging technologies. I have a
strong customer focused approach and an ability to easily communicate at all levels.
Roles and Responsibilities:
 Handle CHINA CLUSTER all the port comes under China country
 Load and Discharge of vessels performing task and sending to terminals
 Experience to deal with clients, LOC China clusters
 Knowledge in Shipping Industry ,Documentations and Cargo Execution
 Keeping Track according to the Ships and containers provided by the client.
 Creation of new campaigns, Trouble shooting on any specific campaign as requested
by client.
 Prioritizing tickets according to the request and distributing to the other team
members and managing the queue.
 Communication with clients through Email, chat or phone regarding any issues while
Trafficking.
 Creative checking and feedback if any discrepancies found.
 QA of the trafficked campaigns / requests.
 Maintaining SLA and delivery of tags or request within allotted SLA.
 Reporting to the On-site Process manager/Operations Manager.
 Handling Value Add, Campaign management tickets.
 Maintaining updates regarding tags/ special client requests and delivery.
 Generating reports for reporting purpose
 Pulling reports as per client request.
 Responsibility of Handling OWF(OPS WORKFORCE TOOL)
 Knowledge in supply chain management and Logistics
 Studied Import-Export Documentation and Freight Forwarding.
Projects and Initiatives:
 Experience To Deal with LOC CLUSTERS via Mails and Telephone
 Responsibility ofHandling OWF Tool
 Assigning Task to Teammates at the same time performing
 Attending Town Hall Meetings

3. Curriculum Vitae
Trainings:
 Attended LOC CLUSTER (MCC AND MSK) classroom training which helped me a lot
in my day to day interaction direct with partners and Terminals.
 Attended the fully day workshop for "Growing as a Leader workshop
Achievements:
 Received Monthly Star award for completion of critical china Migration
 Received CHAMP Of the Month and Gift Vouchers.
 Received lots of excellent appreciations from LOC/Management for my work and deliveries
(Projects and Initiatives).
 Completed the critical audit work For Different Departments within the Operation.
 Completed the Training For New Joiners’.
EDUCATION
Program University Year of Passing/Grade
B.B.M(BACHELOR IN
BUSINESS
ADMINISTRATION)
Pune University , Maharashtra
2013/ 1st Class
H.S.C Pune Board, Maharashtra 2010/ 1st Class
S.S.C Pune Board, Maharashtra 2008/ 1st Class
PROFESSIONAL EXPERIENCE
Organization Designation Period
Maersk Shipping Line Associate Oct 2013 – April 2016
PROFESSIONAL CERTIFICATIONS
EXTRA MILE CERTIFICATE: High Productivity and achieving seniority targets

4. Curriculum Vitae
PERSONAL PARTICULARS
Present Address : RUCHI S.OZA
GIRISHMA APPT,
A-WING301,VASANT UTSAV SOCIETY,HINJEWADI
PUNE - 411057 (Maharashtra)
Contact No : +919766110898
Date ofBirth : 06/11/1991
Nationality : INDIAN
Marital Status : Single
Languages Known : English, Hindi and Marathi