1. LEVIS IRAVAZA NGERESO
TEL:+254727814203,EMAIL:IRAVAZALL@GMAIL.COM
Looking for a challenging position with a dynamic company that welcomes initiative dedication
and demand excellence in consistently and exceeding standards, working well under pressure,
meeting deadlines, setting job priorities and multitasking, strategic thinker and dynamic team
player, leader with outstanding leadership, analytical well skills, Available to work in various
shifts.
CORE COMPETENCIES
 Excellent communication and negotiation skills.
 Ability to listen and probe affectively to determine customer real needs.
 Punctuality, flexibility and ability to work in shifts.
 Good team player
 Effective communication
 Perfect understanding of the job aspect with relevant formal training and enough
professional exposure.
 Awareness and attentive to details.
 Always strives to give quality and perfect service.
 Brilliant in leadership and supervisory skills
 Excellent communication skills in serving varied customers not taking into account of
their age, social status or profession
 Really easy to train
Professional background
2013-to date, data management operator with digital divide data
Duties and responsibilities.
 Team Supervision along with PM (Secondaryresponsibility)
 Training operators on project specifications responsibility.(Secondary responsibility)

2.  Daily reporting on downtime due to failures of responsibilitymachines and equipment so
that ProductionManagers are informed of possible delays.(Secondary responsibility)
 Assisting Production Managers with developing aweekly-summarized report on all
ongoingprojects, the report should include the projectstatus and probable completion
date.(Secondary responsibility)
 Depending on the project assigned, you may becalled upon from time to time to have a
directliaison with the client & participate in Client calls(Secondary responsibility)
 Weekly reporting of DMO quality and productivityperformance (primary responsibility)
 Ensuring that all operators in respective subteams are accorded the necessary attention
&support required to allow them execute projects.(primary responsibility)
 Assisting Production Managers and supervisors insuccessfullywork allocation.(primary
responsibility)
 Daily monitoring and updating DMO quality andproductivity performance and
reporting.(primary responsibility)
 Documentation of project queries and instantpassage of the same to the Production
Managersto allow timely clarification.(primary responsibility)
 Actively participating in team building activitiesand motivating members of your sub
teams.(primary responsibility)
 Updating daily attendance sheet.(primary responsibility)
 Participate in Project QA.(primary responsibility)
 Preparation of overtime reports.(primary responsibility)
2012-2013.Operation Department with Lift Cargo Ltd
Duties and responsibilities.
 Cargo acceptance.
 Qualities of goods check up.
 Checking up on workers performance in different shades.
 Accounting to every cargo received on tallying as per the delivery note produced by the
shipper.
 Documents acceptance that is if all documents are produced (invoice, PHYTO
certificate, export certificate and if there is any G.S.P or EUR 1 form)
 Temperature check before dispatching any perishable cargo.
 AWB cutting and AWB splitting.
 Typing AWB for all shipments, direct shipments and console shipments.
 Dispatching of all documents for all shipments to the respective airlines.
2010-2011:Waiter with SAVANA UN
Duties and responsibilities

3. Attend to multiple customers by sitting them down,take detailed order from the customers,send the
orders to the kitchen,Pick up orders from the kitchen,serve customers refreshments first and their
order in a timely manner,check on customer from time to time to make sure he is okay,collect
payment from customer after they are done and return all
Balance to the customer,thank the customer and attend to another customer.
EDUCATION/PROFESSIONAL QUALIFICATIONS
2010-2012 COMP: DIPLOMA IN CLEARING AND FORWARDING
AVIATION COLLEGE
AREAS COVERD.
 Waiter.
 Operation department
 Data management operator
Jan 2006-nov 2009pumwani secondary school
Kenya certificate of secondary education. (KCSE)
COMPUTER SKILLS
Microsoft office suit and all computer packages.
ON JOBS ACHIVEMENTS
Developed good Standard and better quality work
Achievement on time management
Work experience
Established good working relationship with clients and co-workers
Achieved really excellent typing skills
Obtained ICO certificate of attendance
PERSONAL INFORMATION
Nationality: Kenyan
Date of birth: 23 November 1991
Gender: male
Status: single
Languages: fluent in written and spoken English and Swahili
Referees upon request.