1. CURRICULUM VITAE
Rosy Acharya
Contact: +91-9830787682
Email: acharya.rosy@gmail.com
CAREER OBJECTIVE
To have a suitable position in a reputed organization and manage the tasks and responsibilities
efficiently, contributing towards organizational and personal growth.
KEY SKILLS
 Thorough knowledge about the banking regulations, acts and guidelines
 Proficient with the nature, procedures and functioning of a banking system
 Competent with data management and record keeping tasks
 Excellent communication and customer service skills
 Superior multitasking skills with the ability to manage crisis situations
PROFESSIONAL SUMMARY
Presently a Bank clerk experienced maintaining high level of accuracy and efficiency as well as
achieving business and productivity goals. Detail oriented proactive and well organized team
player who excels in every environment. Previously worked as a Learning and Development HR in
a IT industry.
TECHNICAL SKILLS
Proficient in MS-EXCEL,Ms-WORD and Ms-Powerpoint.
Have experience in various database management tools like IBM DB2 and MS-SQL.
CAREER SYNOPSIS
State Bank Of India- Jan-2016 till date
Customer Sales and Suport
Work Responsibilities
 Working as a Single Window Operator
 Opening Saving/Current accounts for new customers
 Issuing cheque books and ATM cards
 Updating KYC for all customers
 Handling transaction counter and process various transactions like accepting and making
payments
 Creating Demand drafts and Bankers Cheque.

2. CURRICULUM VITAE
 Handling FATCA for new customers
 Working in Cheque Clearing Cell
 Handle the transaction counter and process their transactions
 Respond to customer queries to inform them about the status of their transactions
 Draft letters/mails for customers for different reasons, such as facility promotion, account
status update, payment reminder, warning for action against payment default etc
 Coordinate activities between customers & organization and different departments and
personnel within the organization
 Involved in various cross selling activities and bringing business to the company
Tata Consultancy Services – Sep-2012-Dec-2015
Learning Officer - HR Talent Development, East
Work Responsibilities:
 Responsible for execution of end to end training programs arranged for internal
associates.
 Interacting with International clients understanding their training requirements and
organizing training programs for internal associates.
 Technically and professionally grooming associates for various international projects.
 Providing guidance on learning sources, training mode etc , searching for suitable
faculty and prepairing various learning modules .
 Ensuring infrastructure set up and other logistics
 Capturing training attendance and feedback
 Regional SPOC for few global programs
 Documentation
 Solely responsible for ensuring proper documentation of the hardcopies of the training
documents (attendance, feedback etc.). Prepairing study materials for various technical
trainings. Maintaining the database for all the associates and organizing trainings
accordingly based on various Project requirements.
ACHIEVMENTS
 Worked as a BIZ skill lead and grooming associates on various business and client
interaction skills.

3. CURRICULUM VITAE
 Got the Best Team Award for creating best presentation in TCS.
ACADEMIC CREDENTIALS
 Btech in Electronics and Communication from West Bengal University Of Technology,
aggregate of 86.00%.
 Consistence performance throughout the graduation by securing first class with
distinction. Also secured first class consistently in 10th and 12th as well.
 Business Domain Certification in Insurance: Beginners module.
 HP Certified in C++.
 NIIT Certified in C, Data Structures.
 Insurance Domain Certification From TCS Business Academy
ACADEMIC PROJECTS
o Underwent 1 month training in SIEMENS on various Programmable Logic Controllers.
o Created a Ultra Wideband Monopole Antenna with Dual Band Notches.
o Underwent 1 month training on RADAR and Ultransonic waves from Airport Authority of
India
PERSONAL PROFILE
 Date of Birth 18th March 1990
 Address 34B Chandi Ghosh Lane, Kudghat Kolkata-700040
 Language English, Bengali, Hindi.
 Hobbies Dancing, Reading, Writing Poetry