Use voice, chatbots and digital assistants to support your charity fundraising and engagement efforts. Automate your marketing and gain more supporters and donators.

1. S Y N T H E T I C
CONVERSATIONAL AI
STRATEGIES
FOR CHARITIES
CREATING CUSTOMER EXPERIENCES
THAT INCREASE DONATIONS

2. 03
IN
THIS
REPORT
04
05
12

3. Lauren Villeneuve, Gartner

4. Synthetic,

5. IsItOK?

6. Key takeouts for charities thinking about Conversational AI initiatives

7. 4 things we'd do to gain more users

8. Electricity Safety First

9. What we’d do next...
Improving the customer experience - 5 suggestions

11. What we’d do next...

12. 03
04
05
A framework for charities
to succeed with Conversational AI
Diagnose
AI automation
01
user stories
Optimise
kill,
continue or scale quickly
02
Apply
Important

13. free AI impact workshops
roy@thesynthetic.co