Excellence checklist July 2013

Health, Exercise and Lifestyle ProfessionalHealth, Exercise and Lifestyle Professional
Checklist of ExcellenceChecklist of Excellence
To Assist You On Your Journey toTo Assist You On Your Journey to
Fitness Business Success!!Fitness Business Success!!

All the MAX Standards are in place to raise theAll the MAX Standards are in place to raise the
professional standards of the fitnessprofessional standards of the fitness
PROFESSIONPROFESSION!!

All the MAXAll the MAX
Standards areStandards are
linked to thelinked to the
MAXMAX
ExcellenceExcellence
AwardsAwards
What are they and howWhat are they and how
can I become the MAXcan I become the MAX
HHealth, Exercise andealth, Exercise and
Lifestyle ProfessionalLifestyle Professional ofof
the Week/Year?the Week/Year?

The MAXThe MAX HHealth, Exercise and Lifestyleealth, Exercise and Lifestyle
Professional of Excellence AwardsProfessional of Excellence Awards
The person who reaches and raises the MAX professionalThe person who reaches and raises the MAX professional
standards 24/7 - The most passionate, positive, professionalstandards 24/7 - The most passionate, positive, professional
person in your class every 7 days!person in your class every 7 days!

3 awards:3 awards:
1.1.The Excellence awardThe Excellence award
2.2.The Most professionally presented awardThe Most professionally presented award
3.3.The POWERCLEANER Award WeekThe POWERCLEANER Award Week

Health, Exercise andHealth, Exercise and
Lifestyle ProfessionalLifestyle Professional
of Excellenceof Excellence
CriteriaCriteria
This award is chosen very carefullyThis award is chosen very carefully
by YOU, and then the MAX Team and isby YOU, and then the MAX Team and is
based on the Non-Negotiable Traits of abased on the Non-Negotiable Traits of a
Superb MAX health, Exercise andSuperb MAX health, Exercise and
Lifestyle Professional.Lifestyle Professional.
If you do not vote-there will be no awardsIf you do not vote-there will be no awards
given that strong (week)given that strong (week)

Most ProfessionallyMost Professionally
PresentedPresented

Voting forVoting for
Excellence AwardsExcellence Awards
Voting…Voting…
• No votes from your class-no awardsNo votes from your class-no awards
givengiven
• The MAX team nominates & voteThe MAX team nominates & vote
weekly if you haveweekly if you have
• You can vote for a classmateYou can vote for a classmate
• You can vote for yourselfYou can vote for yourself
(Email Rowie @(Email Rowie @
behappyness@maxfitnesscollege.combehappyness@maxfitnesscollege.com))
• You can be voted for and beYou can be voted for and be
awarded more than once,awarded more than once,
even every week-we are looking foreven every week-we are looking for
outstanding students who willoutstanding students who will
become superb MAXbecome superb MAX Health,Health,
Exercise and Lifestyle ProfessionalExercise and Lifestyle Professionalss
• You must be a weekly award winnerYou must be a weekly award winner
to be awarded at Graduation asto be awarded at Graduation as
the MAX Hthe MAX Health, Exercise andealth, Exercise and
Lifestyle ProfessionalLifestyle Professional of the Year!!of the Year!!

The MAXThe MAX
Non-NegotiableNon-Negotiable
ProfessionalProfessional
DressDress
StandardsStandards

You will need toYou will need to
wear your fullwear your full
corporate suit…corporate suit…
All day-jacket on at allAll day-jacket on at all
timestimes
Name Badge at all timesName Badge at all times
Shiny black, fully closed inShiny black, fully closed in
shoes and black socks (guys)shoes and black socks (guys)
Top button done upTop button done up
No butts, boobies or bicepsNo butts, boobies or biceps
showingshowing
No t-shirts or stretch topsNo t-shirts or stretch tops
(ladies)(ladies)
The MAX scarf/tie when weThe MAX scarf/tie when we
go on excursionsgo on excursions
NOTE: if you lower any of theNOTE: if you lower any of the
standards you cannot attendstandards you cannot attend
classclass

Your PracYour Prac
UniformUniform
You will need itYou will need it
everyday?everyday?
•Your MAX uniform polo shirtYour MAX uniform polo shirt
•Long black corporate pants, nameLong black corporate pants, name
badge, shiny black shoes and blackbadge, shiny black shoes and black
socks (indoor prac)socks (indoor prac)
• Knee lengthKnee length blackblack (with no added(with no added
colours) shorts, white socks (withcolours) shorts, white socks (with
shorts only) & Clean black/whiteshorts only) & Clean black/white
or Blue sports shoes (outdoor prac)or Blue sports shoes (outdoor prac)
• Long sleeve MAX shirt and longLong sleeve MAX shirt and long
tights or track pants if you havetights or track pants if you have
tattoos on your arms or legstattoos on your arms or legs
NOTE: if you lower any of the standardsNOTE: if you lower any of the standards
you cannot attend classyou cannot attend class

Present WellPresent Well
& SMELL Great!!& SMELL Great!!
We have anWe have an
deodorant ,deodorant ,
toothpaste etc intoothpaste etc in
your College-your College-
please use it &please use it &
ask other peopleask other people
to use it ifto use it if
required!required!

Clean, corporate cut, corporateClean, corporate cut, corporate
hairstyle. Short hair for the men &hairstyle. Short hair for the men &
clean shaven-NO facial hair. Ladies,clean shaven-NO facial hair. Ladies,
your long hair must be tied up foryour long hair must be tied up for
practical sessionspractical sessions
Ladies: Only one piece of jewelleryLadies: Only one piece of jewellery
on each spot…on each spot…
1 bracelet on each arm, one ring on1 bracelet on each arm, one ring on
each hand, no thumb rings, onlyeach hand, no thumb rings, only
one earring each ear, no danglesone earring each ear, no dangles
(ladies only)(ladies only)
No tattoos or piercings showingNo tattoos or piercings showing
(tongue’s and inner ears included))(tongue’s and inner ears included))
Corporate make-up (ladies)Corporate make-up (ladies)
-Red or clear nail polish only-Red or clear nail polish only
Non-NegotiableNon-Negotiable - Professional Presentation- Professional Presentation
standardsstandards
NOTE: if you lower any of the standardsNOTE: if you lower any of the standards
you cannot attend class and twice youyou cannot attend class and twice you
will be transferred to AT HOME Learningwill be transferred to AT HOME Learning

PunctualityPunctuality
FitnessFitness
PROFESSIONALSPROFESSIONALS
are always onare always on
time!!time!!
If you arrive late, pleaseIf you arrive late, please
book in for the nextbook in for the next
session before you go intosession before you go into
class at the first breakclass at the first break

CLASS TRANSFERS:CLASS TRANSFERS:
All MAX Face-To-Face studentsAll MAX Face-To-Face students
have one free class transfer tohave one free class transfer to
another Program or to the MAXanother Program or to the MAX
AT HOME Learning DiplomaAT HOME Learning Diploma
ProgramProgramThe MAXThe MAX
Non-Non-
NegotiableNegotiable
ClassClass
AttendanceAttendance
StandardsStandards
If you miss more than 2 days in a row withoutIf you miss more than 2 days in a row without
a Medical Certificate you will automaticallya Medical Certificate you will automatically
use your one free class transfer and MAX willuse your one free class transfer and MAX will
transfer you to the MAX AT HOME Learningtransfer you to the MAX AT HOME Learning
Diploma ProgramDiploma Program
Should you want to return to class, you willShould you want to return to class, you will
need to re-apply for your position, it will beneed to re-apply for your position, it will be
subject to availability and the $1000 transfersubject to availability and the $1000 transfer
fee will be apply before you can re-attendfee will be apply before you can re-attend
classclass

AT MAX you must attend all 96 ofAT MAX you must attend all 96 of
your classes to Graduateyour classes to Graduate
A missed session can be made up by an onlineA missed session can be made up by an online
session in your college with a 5 point report tosession in your college with a 5 point report to
be included in your final assessments andbe included in your final assessments and
signed off by your International Fitnesssigned off by your International Fitness
Business CoachBusiness CoachThe MAXThe MAX
Non-Non-
NegotiableNegotiable
ClassClass
AttendanceAttendance
StandardsStandards

EtiquetteEtiquette
Etiquette means youEtiquette means you
will ALWAYS callwill ALWAYS call
your internationalyour international
College Coach if youCollege Coach if you
are unable to attendare unable to attend
class?class?
They will worry about youThey will worry about you
until they hear from you !!until they hear from you !!

Mobile PhonesMobile Phones
InternationalInternational Health,Health,
Exercise and LifestyleExercise and Lifestyle
ProfessionalProfessionals, with superbs, with superb
etiquette always turn theiretiquette always turn their
PHONES off in class-includingPHONES off in class-including
SMS!!SMS!!
If your phone rings you mustIf your phone rings you must
make a donation to themake a donation to the
RSPCA/SPCA and leave theRSPCA/SPCA and leave the
classroom-you can return forclassroom-you can return for
the next sessionthe next session

We have bag shelves and hangingWe have bag shelves and hanging
space for your bag and to hang yourspace for your bag and to hang your
suit –No bags in the boardroom!!suit –No bags in the boardroom!!
Professionals never leave their things lying around!!Professionals never leave their things lying around!!

MAXMAX
MASTERYMASTERY
The top 1%The top 1%
of MAXof MAX
Graduates-Graduates-
will you be awill you be a
MAXMAX
MASTER?MASTER?

MAX MASTERYMAX MASTERY

· All your Diploma sessions attended with the 12
week fulltime and 24 week part-time timeframe-no
missed sessions!!
· All written and practical assessments completed and
handed in at the final Practical PT Evaluation
· The final written evaluation completed at Session
95 (or Session 64 for students who begin the
Diploma Program at Session 65)
· The Final PT (Practical) Evaluation completed and you
are, “Profession Ready and Confident” with in 7 days,
of the last day of your Diploma Program Time-frame

As from today,As from today,
YOU are anl!!YOU are anl!!
Please dress like one, evenPlease dress like one, even
when you are not in thewhen you are not in the
College and you MUSTCollege and you MUST
arrive & leave everyday,arrive & leave everyday,
dressed in your suitdressed in your suit

MAX College HelpMAX College Help
Desk timesDesk times
Come in early for breakfast or a snackCome in early for breakfast or a snack
•8am-3.30pm MagicalDAY (Mon)
•8am-6.30 pm TERRIFICday (Tues)
•8am-3.30pm WOWDAY (Wed)
12 noon-8pmThankfulDAY (Thurs)
XTS Excellence Training Sessions. Your
College is the MAX Personal Training Studio
Manager today!!
•FUNDAY (Fri) & SoooooperDAY (Sat)
are MAX PLAY DAYS
•8am-11am SparkleDAY (Sun)

• Day time classes start at 8.30am sharp
• Play Lunch / Morning Tea / ¼ time: 11am
• Lunch / ½ time: 12.30pm-1.15pm (45 mins)
• Play Lunch / Afternoon Tea /3¼ time: 3.30pm
• POWERCLEAN : 5.30pm
• Evening Classes start at 6pm Sharp
• ½ time is at 7.30pm
•POWERCLEAN @ 9pm
Class/Break TimesClass/Break Times

Power CleanPower Clean
We clean yourWe clean your
International CollegeInternational College
together, with atogether, with a
cleaning checklist,cleaning checklist,
everyday before youeveryday before you
leave.leave.
All MAXAll MAX Health,Health,
ProfessionalProfessionals have as have a
have Soooooper Cleanhave Soooooper Clean
Fitness Facility!!Fitness Facility!!

XTS – ExtraXTS – Extra
TrainingTraining
SessionsSessions
THANKFULday (Thurs)
12 noon-8pm
Your MAX College is a
fully functional
Personal Trainer Studio
You can a train your clients
(completed sessions 1-55)
You must be trained MAX Team Player
You must complete your practical
assessments
You can practice your PT skills by
training each other

Your TextbooksYour Textbooks
All you need toAll you need to
study and learn isstudy and learn is
online…online…
TextbooksTextbooks
PowerPointsPowerPoints
All your assessmentsAll your assessments
All the MAX DiplomaAll the MAX Diploma
Sessions have beenSessions have been
filmed in real time-filmed in real time-
please watch multipleplease watch multiple
times for acceleratedtimes for accelerated
learninglearning

All done online until your finalAll done online until your final
written and practicalwritten and practical
evaluationevaluation
All must be completed beforeAll must be completed before
you can complete your Finalyou can complete your Final
written and practicalwritten and practical
evaluationevaluation
Keep them up-to-date with theKeep them up-to-date with the
sessions you are studyingsessions you are studying
Your MAX Knowledge Checks,Your MAX Knowledge Checks,
assessments and evaluationsassessments and evaluations

Accelerated LearningAccelerated Learning
We teach all of the reallyWe teach all of the really
important conceptsimportant concepts
visually, auditory and byvisually, auditory and by
doing… Enjoy our uniquedoing… Enjoy our unique
fun dances and games tofun dances and games to
help you remember thehelp you remember the
important stuff!!important stuff!!

Accelerated SuccessAccelerated Success
““Goals that do not get set,Goals that do not get set,
do not get achieved!”do not get achieved!”
• At the start of all MAX classes,At the start of all MAX classes,
to practice your chattingto practice your chatting
skills, and to share your goals with people who want to helpskills, and to share your goals with people who want to help
you achieve them, have your goals ready to share...you achieve them, have your goals ready to share...
• In the present tenseIn the present tense
• With passion and beliefWith passion and belief
• With energy and enthusiasmWith energy and enthusiasm
• Your whole class and the MAX Team can help you focus onYour whole class and the MAX Team can help you focus on
and achieve your goal!!and achieve your goal!!

Brain BreaksBrain Breaks
We get you up & MOVING everyWe get you up & MOVING every
20-30 minutes to make sure your brain is fresh and always20-30 minutes to make sure your brain is fresh and always
soaking up as much as possible-please pick a time keeper?soaking up as much as possible-please pick a time keeper?

Accelerated LearningAccelerated Learning
Seat ChangesSeat Changes
We need you to change seats after every break-great for yourWe need you to change seats after every break-great for your
communication skills, safer for your neck… and part of yourcommunication skills, safer for your neck… and part of your
assessment as a MAX Health, Exercise and Lifestyle Professionalassessment as a MAX Health, Exercise and Lifestyle Professional

YourYour First AidFirst Aid
Online questionsOnline questions
You must have itYou must have it
completed themcompleted them
before you attendbefore you attend
First Aid, practicalFirst Aid, practical
sessions in class.sessions in class.

Prac Session TrainingPrac Session Training
PartnersPartners
You must train ALLYou must train ALL
the people in yourthe people in your
class and people fromclass and people from
other classes-Swapother classes-Swap
training partnerstraining partners
every practicalevery practical
session-it is a part ofsession-it is a part of
your final assessmentyour final assessment
as a MAX Health,as a MAX Health,

MAX ProfessionalMAX Professional
Under 18Under 18
Legal Requirement…Legal Requirement… If we take you toIf we take you to
a training location away from youra training location away from your
College you will need to travel withCollege you will need to travel with
the International Fitness Businessthe International Fitness Business
Coach and another adult. As a groupCoach and another adult. As a group
we will organise to car pool so we canwe will organise to car pool so we can
all travel together.all travel together.

Preparing YouPreparing You
For The Fitness ProfessionFor The Fitness Profession
•Your classes will often be visited by guests from the profession of fitness-toYour classes will often be visited by guests from the profession of fitness-to
share all the opportunities available to youshare all the opportunities available to you
•You will visit Health Clubs, Gyms, PT Studios and the top end designer stores toYou will visit Health Clubs, Gyms, PT Studios and the top end designer stores to
study customer servicestudy customer service
•We do prac sessions outside, in the park, at the beach, even in the dark-we areWe do prac sessions outside, in the park, at the beach, even in the dark-we are
training you for every fitness business scenariotraining you for every fitness business scenario

Jump Quiz DaysJump Quiz Days
• Every TerrificDAYEvery TerrificDAY
(Tues)(Tues)
• Great prizesGreat prizes
• A fun way to learnA fun way to learn
• Part of your finalPart of your final
evaluation as aevaluation as a Health,Health,
(your ability to participate effectively(your ability to participate effectively
in a team activityin a team activity))

GivingGiving
STRONGSTRONG
(Week)(Week)
The last strong (week) of every month in yourThe last strong (week) of every month in your
International College: The goal is to raiseInternational College: The goal is to raise
1 Million $$$ for the SPCA/RSPCA every year1 Million $$$ for the SPCA/RSPCA every year
Please help us xxPlease help us xx

Cheers,Cheers,
ThankyouThankyou
andand
AppreciationAppreciation
Please use it dailyPlease use it daily
to thank yourto thank your
classmatesclassmates

Cheers & ChallengesCheers & Challenges
Giving and receiving feedforward is a major keyGiving and receiving feedforward is a major key
to being a Professional Personto being a Professional Person
FeedforwardFeedforward
(back) is(back) is
the breakfastthe breakfast
of championsof champions

For yourFor your
PEOPLEPEOPLE
Cheers &Cheers &
ChallengesChallenges
Please go directly to the PERSON and give themPlease go directly to the PERSON and give them
specific, immediate feedforwardspecific, immediate feedforward

For yourFor your THINGSTHINGS
Cheers & ChallengesCheers & Challenges
Please email Rowie directlyPlease email Rowie directly
behappyness@maxfitnesscollege.combehappyness@maxfitnesscollege.com

Your StudentYour Student
Loan EnquiriesLoan Enquiries
The only thing that your MAX Team cannotThe only thing that your MAX Team cannot
help you with!!help you with!!
Please emailPlease email
loans@go2finance.co.nzloans@go2finance.co.nz
For all your student loan
enquiries

Our Website & DanceOur Website & Dance
www.maxfitnesscollege.comwww.maxfitnesscollege.com
Please visit us everyday
to keep up-to-date xx

How to Keep UpdatedHow to Keep Updated
Read your MAXnewz letter every week
Read your table signs, Plasma and
Notice-board EVERY week
Visit the website every day
Read your MAXimum RESULTS Magazine
Attend XTS for the whole session
Call Rowie if you have any questions
NZ: 021 481 444 or email her at
rowie@maxfitnesscollege.com

Ask your CollegeAsk your College
Coach whereCoach where
to go and whatto go and what
to doto do
Emergency EvacuationEmergency Evacuation

Fire Extinguishers &Fire Extinguishers &
First Aid KitsFirst Aid Kits
Ask yourAsk your
CollegeCollege
CoachCoach
what towhat to
dodo

Please let us know if the toilets are everPlease let us know if the toilets are ever
dirty or un-stocked so we can sort themdirty or un-stocked so we can sort them
quickly!!quickly!!
Where to tinkle...Where to tinkle...
ToiletsToilets

ParkingParking
Where can I park?Where can I park?

Your FoodYour Food
Please use thePlease use the
fridge for all yourfridge for all your
meals and pleasemeals and please
empty it outempty it out
before you gobefore you go
home.home.
We empty the fridgesWe empty the fridges
at 5.30pm & 9pmat 5.30pm & 9pm
everydayeveryday

Superb EtiquetteSuperb Etiquette
No Food in the Boardroom orNo Food in the Boardroom or
the Skills centrethe Skills centre

Treats & SnacksTreats & Snacks
This is your homeThis is your home
away from home soaway from home so
please help yourselfplease help yourself
the treats andthe treats and
snacks we providesnacks we provide
everyday. If there iseveryday. If there is
a special treat youa special treat you
would like, pleasewould like, please
let your Collegelet your College
Coach knowCoach know

Why always have
lollies, chocolates and
biscuits as well as
fruit, toast and
cereal?
All treats are YOUR
choice…You don’t have to
eat anything or you can
eat everything and please
remember, other people
will have different tastes
to you
Treats & SnacksTreats & Snacks

SmokingSmoking
Can I smokeCan I smoke
in or aroundin or around
the College?the College?
NO!!NO!!

AlcoholAlcohol
Alcohol on yourAlcohol on your
breath-breath-
NO CLASS for youNO CLASS for you
today!!today!!

Found PropertyFound Property
It stays in theIt stays in the
FOUND PROPERTYFOUND PROPERTY
Box until SparkleDAYBox until SparkleDAY
(Sun)(Sun)
Then EVERYTHING getsThen EVERYTHING gets
given to charitygiven to charity

Headache TabletsHeadache Tablets
One of the only thingsOne of the only things
youryour
MAX TEAMMAX TEAM
cannot give youcannot give you
Please don’t ask xxPlease don’t ask xx

Dating a MAX Team PlayerDating a MAX Team Player ?
Please No- until after Graduation!Please No- until after Graduation!

YOUR GraduationYOUR Graduation

To GraduateTo Graduate
You must attend every DiplomaYou must attend every Diploma
Session 1-96Session 1-96
All your ONLINE assessments mustAll your ONLINE assessments must
be completedbe completed
You must have achieved 100%You must have achieved 100%
success in your final written andsuccess in your final written and
practical evaluationspractical evaluations
Your student Loan must beYour student Loan must be
completecomplete

Celebrate With ALL Your Family &Celebrate With ALL Your Family &
Friends!!Friends!!
YES, you can invite them ALLYES, you can invite them ALL

LifetimeLifetime
EducationEducation
Please don’t feel like you needPlease don’t feel like you need
to complete your programto complete your program
quickly or with the class youquickly or with the class you
begin with. You have 12 monthsbegin with. You have 12 months
to complete your first Diplomato complete your first Diploma
and when you have Graduated,and when you have Graduated,
you can re-sit/ refresh all oryou can re-sit/ refresh all or
part of the Diploma, for apart of the Diploma, for a
lifetime for free!lifetime for free!

Your Advanced BusinessYour Advanced Business
DiplomaDiploma
The Advanced Fitness Business DiplomaThe Advanced Fitness Business Diploma
students: You can book in for your 12students: You can book in for your 12
private mentor sessions as soon as youprivate mentor sessions as soon as you
have completed all the requirements tohave completed all the requirements to
Graduate from The First BusinessGraduate from The First Business
DiplomaDiploma

Welcome to theWelcome to the
most Rewardingmost Rewarding
Career in theCareer in the
worldworld
Meet ABEMeet ABE
Head Trainer atHead Trainer at
TOMFIT, full-timeTOMFIT, full-time
MAXMAX Health,Health,
Exercise andExercise and
LifestyleLifestyle

Excellence checklist July 2013

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