The FAO presentation highlighted progress on web governance for the external website, and indicated early success in establishing a governance structure driven by the rapid expansion in the number of sites and the need for a more coordinated approach to better meet audience needs.

1. Web Governance at FAO
Romolo Tassone
Information management specialist
Knowledge exchange and facilitation branch
(version 20090205)

2. Before
• based on a
centralised print
workflow = Web
anarchy
• little guidance specific
to Web

3. Now
• Official Web
Governance
structure, but some
ambiguity over roles
• full support for Web
projects

4. Future
• better oiled Web
Governance
• inbuilt into all projects
• transparent

5. Why have Web Governance at
FAO?

6. Web Governance
1. Committee
2. Advisory group
3. Editorial board
4. Web Guide team

7. Web Guide team
• Knowledge exchange and facilitation
branch
• Initiate/facilitate changes to Web
publishing
• Collects feedback from staff
• Awareness raising?
• Training?

8. Web Guide team products (3)
1. Web Guide
– Web publishing basics
– Planning
– Content collection
– Design
– Construction
– Testing
– Launch
– Maintenance

9. Web Guide team products (3)
2. Web Quality Assurance Checklist
– Content quality
– Usability and interface
– Metadata, reference information and search
engine optimization
– Technical quality
– Regular monitoring and review

10. Web Guide team products (3)
3. FAO Web Style Guide
– Corporate identity area
– Search area
– Navigation area
– Language area
– Web site title / banner area
– Content area
– Resources area
– Footer area

11. FAO reform and culture change

13. Openness and engagement
1. Committee
2. Advisory group
3. Editorial board
4. Web Guide team

14. Lessons leant