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Due to the nature of SHIFT the Event Brochure -
Version 2.8 may change. Check http://bit.ly/
SHIFT-2014-brochure for updates. Contact
innovator.support@undp.org for help.
Check out the SHIFT Campaign Toolkit at http://
bit.ly/SHIFT-2014-toolkit.
SHIFT
UNDP WEEK OF
INNOVATION ACTION
22-27 September 2014
ACTING ON SOCIAL GOOD SUMMIT IDEAS
INNOVATION

FOR DEVELOPMENT
WHAT IS “SHIFT - UNDP WEEK OF INNOVATION ACTION”?
SHIFT represents a shift from the business as usual approach. It is a space for colleagues to collaborate creatively, take measured risks and
adopt an outside-in perspective that is driven by the people who inspire our work. SHIFT also shifts colleagues and experts around the
organization to share knowledge and drive innovation between regions, countries and work groups. For more information see undp.org/
innovation.
๏SHIFT events are open to everyone at UNDP. You can apply to attend in person, or participate online. For more information
on SHIFT visit undp.org/innovation.
If you would like to attend in person, you must submit an application. You can either seek travel funding from your own office or submit an
application to receive limited funding for travel from the UNDP Innovation Facility. Either way, there is only a limited amount of seats
available at every event.
APPLY NOW TO ATTEND A SHIFT EVENT!
Apply now to attend a SHIFT event. You can also apply for limited funding for travel from the Innovation Facility. Applicantsare prioritised according to their answers to the following questions (listed in order of importance).
Send your application to innovator.support@undp.org :
1. Are you working on any UNDP Innovation Facility funded projects this year? If so, which ones and how will the SHIFTevent help you achieve your desired project outcome?
2. Can you present a clear case on how the event’s methodology or topic would address a bottleneck or opportunity in thedelivery of your country programme?
3. Can you provide a plan for working out loud during the event? The SHIFT Team can provide support.
4. Can you confirm that you have the approval and support of your local office management to travel to a SHIFT event andparticipate?
5. Are you seeking limited funding from the Innovation Facility for travel? If so, what is the itinerary and itemised cost of theproposed travel? If not, immediately make travel reservations and inform us at innovator.support@undp.org.
6. Where is your duty station and what is your work group? What languages do you speak or write well?
IMPORTANT APPLICATION DATES
◦ FRIDAY 5 SEPTEMBER, 6 PM NYC Proposals due for Innovation Facility funded travel to events
◦ SUNDAY 7 SEPTEMBER Applicants for Innovation Facility funded travel are notified of status
◦ MONDAY 8 SEPTEMBER, 6 PM NYC Proposals due for self funded travel to events
◦ TUESDAY 9-11 SEPTEMBER Applicants for self funded travel are notified of statusCLOSED
MONITORING
TRANSFORMATIVE
IMPACT ON
DEVELOPMENT
PROGRAMMES
THROUGH
POLLING
TECHNOLOGY
FOR
DEVELOPMENT
CROWD-
FUNDING FOR
DEVELOPMENT
GAMIFICATION
- USING GAMES
TO ENGAGE AND
SHIFT
MINDSETS
DESIGN
THINKING IN
POLICY MAKING
AND
DEVELOPMENT
CITIZEN-
DESIGN JAM
FOR A ROVING
INNOVATION
LAB
INNOVATION
LAB
USING
STORYTELLING
TO CREATE
COMPELLING
NARRATIVES ABOUT
DEVELOPMENT
INNOVATIONS
IN PUBLIC
SERVICE - USE OF
MOBILE APP
SOUTH-
SOUTH
KNOWLEDGE
EXCHANGE AND
URBAN
SOLUTIONS
SHIFT U N D P W E E K O F I N N O VAT I O N A C T I O N
2 2 - 2 7 S e p t e m b e r 2 0 1 4 - # i n n o 4 d e v - u n d p . o rg / i n n o v a t i o n
HACK 4
SOCIAL
CHANGE
#BYhac
DESIGN
THINKING
FOR SERVICE
DELIVERY
Use an event's hashtag to see
what people are saying about it.
Visit UNDP_Innovates or use
#inno4dev for news on
innovation in development.
_SÃOTOMÉ&PRÍNCIPE_
_ZIMBABWE_
_CHINA_
_JORDAN_
_EGYPT_
_TURKEY_
_KYRGYZSTAN_
_BELARUS_
_HAITI_
_SEYCHELLES&MAURITIUS_
_RWANDA_
_GEORGIA_
#JOcrf
#KGsty #CNkeu
#HTjam
#GEdtd
#TRdst
#SCinl
#STmon
#RWips #ZWt4d
#EGgam
ENGAGING
FOR
DEVELOPMENT
_KOSOVO*_
#KOe4d
* In the context of UN Security Council Resolution 1244 (1999)
MODERN
POLLING
TECHNIQUES
SHIFT
AFRICA
MONITORING TRANSFORMATIVE
IMPACT ON DEVELOPMENT PROGRAMMES
THROUGH POLLING
São Tomé SÃO TOMÉ & PRÍNCIPE 23-24 September 2014
The Sao Tome Country Office event will explore innovative polling methodologies
that will inform the development of Sao Tome’s national survey on “Monitoring
transformative impact on development programmes”. The purpose of the national
survey is to capture stakeholders’ perception on UNDP’s actions in Sao Tomé and
Principe, and hence to improve monitoring of UNDP interventions and their impact.
Why attend?
๏Colleagues will be able to actively engage and learn from
case studies and peer exchanges around innovative polling
methodologies, capturing stakeholders’ perceptions and
real-time monitoring of impact.
๏Colleagues will also explore methodologies (using
UNDP Innovation Toolkit diytoolkit.org), specifically to
design survey roadmaps (including problem
statements), questionnaires and feedback
mechanisms.
10SEATS
AVAILABLE
send applications to
innovator.support@undp.org
#STmon
OPEN SPACE
LAB
ENGAGING FOR DEVELOPMENT
Prishtina, Gjakova & Prizren KOSOVO* 22-26 September 2014
SHIFT will be putting the focus on the citizen. From identifying issues, designing
solutions, to supporting local government in reaching out to citizens, we are all
about connecting to co-design.
Why attend?
๏Colleagues will witness the engagement of young people
in solving environmental issues in Gjakova by applying
open space lab methodology.
๏Colleagues will observe the kick-start of a discussion
on the possibilities of open data and having young
people help with communication to their local
government.
3 SEATS
AVAILABLE
send applications to
innovator.support@undp.org
#KOe4d
SHIFT
EUROPE &
CIS
_* In the context of UN Security Council Resolution 1244 (1999)_
T4D
10SEATS
AVAILABLE
send applications to
innovator.support@undp.org
SHIFT
AFRICA
TECHNOLOGY FOR DEVELOPMENT
Harare ZIMBABWE 25-26 September 2014
The Zimbabwe office will host an event on Technology for Development,
specifically to consolidate experiences from within Zimbabwe, as well as those
from other countries. This event will showcase how technology for development
can be leveraged to address development challenges and promote economic
growth. In particular, the event will focus on specific entry points including youth
employment and agriculture & farming.
Why attend?
๏Colleagues will actively engage and learn from case studies
and peer exchanges around technology for development and
participate in “hands-on” learning sessions where
participants define a problem statement and identify entry
points for Zimbabwe (using UNDP Innovation Toolkit
diytoolkit.org).
๏Colleagues will also be able to actively participate in
Rwanda’s YouthConnect Mobile App Competition via
live Google Hangout to exchange ideas and good
practices, as well as other challenges proposed
from around the world.
#ZWt4d
3 SEATS
AVAILABLE
send applications to
innovator.support@undp.org
HUMAN
CENTERED
DESIGN
SHIFT
ASIA &
PACIFIC
SOUTH-SOUTH KNOWLEDGE
EXCHANGE AND URBAN SOLUTIONS
Beijing CHINA 22-26 September 2014
This event is based in a South-South government-to-government knowledge
exchange on urban solutions – provision of services to the urban migrant and poor. It
is a three-way innovative and collaborative South-South learning initiative between three
UNDP offices - the Asia Pacific Regional Center, Bangladesh, and China countries offices.
This event will apply human-centred and design thinking methodology focused on
developing a prototype at the end of the exchange. The initiative will kick-off with an
introductory workshop which will present both the Chinese government and CSOs as well as
representatives from the Bangladesh government and other interested parties with an
innovative and envelope-pushing concept for human-centred design thinking for urban service
provision and the potential for exploring south-south exchange differently. The event will also
dissect social issues through a reverse engineering approach and hold field visits to local 'One-
Stop Urban Service Centres’.
Why attend?
๏Participants will gain hands-on experience with design thinking,
reverse engineering, and system analysis with the end goal of
strengthening knowledge exchange and transfer and creating
prototypes. Each day will allow for participants to apply
design thinking principles to understand better the services
in the field and will end with a reflection on their visit
which will contribute to the reconstruction/prototype.
Please note, this event will be held primarily in
English.
#CNkeu
CROWDFUNDING
SHIFT
ARAB
STATES
10SEATS
AVAILABLE
send applications to
innovator.support@undp.org
CROWDFUNDING FOR DEVELOPMENT
Amman JORDAN 22-23 September 2014
Crowdfunding as an innovative funding mechanism is being explored and tested by various
UNDP Country Offices. The necessary management arrangements to enable UNDP to raise
resources from individual donors worldwide are currently being discussed by a corporate
Crowdfunding Task Force. In the Arab States region, crowdfunding is receiving particular attention by
UNDP: under the auspices of the UNDP Innovation Facility, the Regional Bureau of Arab States allocated
funding for crowdfunding initiatives to UNDP Syria, UNDP Jordan and PAPP in August 2014. UNDP Saudi
Arabia is launching a crowdfunding project in collaboration with government partners. UNDP Egypt is exploring
the concept and the existing policy bottlenecks as well. In Lebanon, the Live Lebanon project successfully
mobilised resources through crowdfunding mechanisms over the past several years. UNDP Croatia raised $10,000
for an energy independent school on IndieGoGo. Offices in other regions are testing the concept as well. This event
will bring practitioners and crowdfunding experts together to exchange experiences, learn from each other, and
develop plans for crowdfunding in their own countries.
Why attend?
๏Practical learning to improve the effectiveness of the planned initiatives: colleagues from
Country Offices embarking on crowdfunding formulate action plans for their campaigns
based on the peer-exchanges and advice from UNDP colleagues and experts.
๏Clarifying potential, limitations and necessary arrangements within UNDP: a Concept
Note outlining limitations and potentials of crowdfunding for UNDP will be prepared
after the event which will list necessary global management arrangements and
which will be shared with the senior management working group on crowdfunding.
๏Co-developing the showcasing of UNDP’s expertise in the field:
accomplishments of UNDP crowdfunding initiatives, particularly in Lebanon
and Croatia, as well as lessons learned, will be shared via extensive online
communications, a video documentary of the event and interviews with
invited speakers from UNDP and external experts.
#JOcrf
SHIFT
ARAB
STATES
GAMIFICATION
6 SEATS
AVAILABLE
send applications to
innovator.support@undp.org
GAMIFICATION - USING GAMES TO ENGAGE AND SHIFT
MINDSETS
Cairo EGYPT 25-27 September 2014
National actors and the international development community are beginning to use games and play as a
means of clarifying policy choices and managing the trade-offs among various priorities that are inherent in
sustainable development policy-making, planning and programming. These approaches provide
opportunities to understand complex situations in a more accessible manner, to collect ideas and opinions
from traditionally under-represented stakeholders, and to build empathy among those with divergent ideas and
priorities. UNDP Country Offices around the world have begun to use games for a variety of development issues,
including youth unemployment, environmental degradation, and conflict.
The Egypt office event will bring together those interested in gamification, including both external experts and UNDP
colleagues who have used games to good effect, for a three-day event to demonstrate the power of games to build
empathy and trust among various stakeholders, share experiences and insights about games to address
development issues, and design a game or two for UNDP to use with national partners.
Why attend?
This event will be beneficial to colleagues who are interested in using games to engage a variety of national
partners and citizens at large in the development process. The event will offer participants opportunities to:
๏Increase familiarity with gamification as an approach that supports decision-making,
prioritisation and management of trade-offs throughout the development process.
๏Have hands-on experience in designing a game for UNDP.
๏Develop a plan for using games in their own countries.
#EGgam
15SEATS
AVAILABLE
send applications to
innovator.support@undp.org
SHIFT
EUROPE &
CIS HACKATHON
HACK 4 SOCIAL CHANGE
Minsk BELARUS 20-21 September 2014
In the context of a rapidly changing world there is a pressing need to combine
technical knowledge and expertise with capabilities and practices applied in
development processes. Social Innovation Lab (SILab) model has been successfully
tested by a number of UNDP Country Offices across the world, and is recognized as
an effective tool for bringing youth into the process of designing and then sustaining new
solutions to social challenges.
The first Belarus’ SILab will be organized in the format of a 48-hour Hackathon. This event
will bring together young professionals, social activists, civil society leaders as well as
UNDP colleagues and external experts to build working prototypes of solutions to the
development problems and challenges faced in Belarus.
Why attend?
๏To learn more about innovative models for youth engagement
into development programming.
๏To connect with social innovators both within the UNDP
and from the broader development community.
๏To bring new ideas and new perspectives on
advancing innovation initiatives in your country.
#BYhac
SHIFT
EUROPE &
CIS
DESIGN
THINKING &
RAPID
PROTOTYPING
15SEATS
AVAILABLE
send applications to
innovator.support@undp.org
DESIGN THINKING IN POLICY MAKING
AND DEVELOPMENT
Ankara TURKEY 22-24 September 2014
The Turkey Country Office will host an event that will explore the principles of design
thinking and its application to policy making, specifically in regard to social service
delivery for the elderly. The goal of the initiative overall is to apply design thinking towards
decreasing the cost of such services for the elderly without compromising quality.
Why attend?
This event will enable participants to be exposed to design thinking and its application to policy-
making, as well as to a mix of presentation styles and hands-on sessions. In particular, colleagues
will be expected to participate in the development of:
๏At least 1 or 2 prototypes designed on alternative methods for social
service provision for the elderly in Turkey.
๏Defining overall principles and practice rules on experience and
identification of case specific issues for adapting those principles
appropriately.
๏Develop an action plan and/or a roadmap for implementation of a
pilot.
๏Develop materials for learning through recording, short
videos, online blogging and/or notes and presentations.
#TRdst
3SEATS
AVAILABLE
send applications to
innovator.support@undp.org
SHIFT
EUROPE &
CIS
DESIGN
THINKING &
RAPID
PROTOTYPING
DESIGN THINKING FOR SERVICE
DELIVERY
Tbilisi GEORGIA 26-28 September 2014
The Georgia Country Office will host a design thinking workshop to strengthen the
service delivery capacities of the “112,” the national emergency service, with a specific
focus on providing equal access to services for Persons with Disabilities (PwD). The design
thinking workshop will map the process, starting with the initial call, i.e., contact a PwD and
ending with the final step, i.e., provision of the requested assistance. The workshop will include
participants of various stakeholders, including users, service providers and the public at large. The
design thinking workshop will not only ensure the mapping of the process, but also a further
monitoring of the piloting phase by those who are part of this exercise. If successful, it will also create
the foundation for applying design thinking methodology in other initiatives to support public service
reform and improve service delivery.
Another objective of the event is the continued building of the community of ‘futurespotters’ – citizen
experts that UNDP Georgia reached out to recently through its Spot the Future
initiative. Jumpstart Georgia, a Spot the Future partner, led the work with women hackers to increase
access to public data, has already been consulted about 112 Emergency Services, and the
participation of the entire ‘futurespotters’ community in the workshop is envisaged, along with the
other relevant partners.
Why attend?
๏Increase familiarity with design thinking methodologies. Colleagues
with an interest in disabilities issues would gain valuable insights into
design thinking methodologies to address them.
๏Exposure to the successful, multi-country initiative “spot the
future” that identifies and partners with changemakers to
explore what they are already doing to help create the
world they want.
#GEdtd
SHIFT
EUROPE &
CISSTORYTELLING
USING STORYTELLING TO
CREATE COMPELLING NARRATIVES
ABOUT DEVELOPMENT
Bishkek KYRGYZSTAN 24-25 September 2014
The Kyrgyzstan Country Office will host a two-day event to explore approaches
and techniques for storytelling as a means to engage a variety of audiences and
communicate effectively about development issues. This event will bring together
innovators in storytelling, e.g., new media specialists, bloggers, data visualization
experts, as well as UNDP colleagues and partners to delve into real-life communications
challenges that participants are expected to bring to the event. 
Why attend?
๏Examine storytelling approaches, illustrated with examples, that
use new media and compelling narratives for reporting,
presenting, sharing and interacting with development news
and relevant communities.
๏Provide participants with opportunities to work on a
specific initiative that could benefit from storytelling as a
means of engaging and communicating with various
audiences.
๏Share experiences and insights about using
storytelling to engage and communicate.
15SEATS
AVAILABLE
send applications to
innovator.support@undp.org
#KGsty
SHIFT
LATIN AMERICA &
THE CARIBBEAN
CITIZEN-DESIGN JAM FOR A
ROVING INNOVATION LAB
Port au Prince HAITI 20-24 September 2014
The Haiti Country Office will hold a 2-day event with university students & UN
Volunteers, as part of their new initiative to set up a roving innovation lab for local
youth entrepreneurs providing them with access to specialised support, coaching, as
well as the possibility of startup capital. The event will focus on a design jam concentrated
on retrofitting a bus to make it fit-for-purpose as a roving innovation lab. Another important
element will focus on the best way to involve the private sector in this project.
Please keep in mind that this event will be held primarily in French.
Why attend?
๏Colleagues will participate in the hackathon and design jam with
students, public and private partners as well as UNDP/UNV
colleagues with experience in running them. Colleagues with an
interest in youth entrepreneurship and innovation hubs would gain
valuable insights on the specific challenges in Haiti and design
jam and hackathon methodologies to address them.
๏Participants would also be invited to stay a day or two longer
in order to visit some of the Haiti Country Office’s
innovative projects and speak with staff. This will benefit
colleagues with ongoing initiatives or interest in the
areas of youth entrepreneurship and innovation
hubs.
10SEATS
AVAILABLE
send applications to
innovator.support@undp.org
DESIGN
THINKING &
RAPID
PROTOTYPING
#HTjam
DESIGN
THINKING &
RAPID
PROTOTYPING
SHIFT
AFRICA
INNOVATION LAB
SEYCHELLES & MAURITIUS 22-23 September 2014
The 2014 Innovation Lab is a 2-day informal event which will help
catalyze positive energies and turn them into concrete ideas for change. It
is a team building and networking opportunity that will lead to the preparation
of several concept notes for innovative projects and innovative ways of doing
things.
Why attend?
๏Existing innovations (pipeline and already implemented)
to be presented by their champions. Presentations can
focus on (i) process (where did the idea come from, how
did partners engage, who was involved, etc), (ii)
product (what has been done concretely).
๏Facilitated design jam in groups.
๏Teams will turn the top-ranking innovations into
concept notes which will be tested using the
DIY approach in a collaborative and
interactive manner on the second day.
10SEATS
AVAILABLE
send applications to
innovator.support@undp.org
#SCinl
SHIFT
AFRICA
10SEATS
AVAILABLE
send applications to
innovator.support@undp.org
INNOVATIONS IN PUBLIC
SERVICE - USE OF MOBILE APP
Kigali RWANDA 22-25 September 2014
The Rwanda Country Office will launch an event to host a competition around
youth-developed mobile apps. The competition will conclude with an award
ceremony where winners with the most innovative idea will be given a cash
award, as well as support to develop their full mobile application (possibly in
collaboration with a business incubation centre). In addition, a Google Hangout
session will be organised with the goal to provide an overview of the competition, and
share expertise with interested youth remotely. Lastly, the office will use social media
to create a buzz around the event both at national and international level.
Why attend?
๏Providing public services online; enabling citizens to
make enquiries on services provided by the
government.
๏Reporting corruption and poor service delivery
online. Participating colleagues will also get
hands-on experience in running and facilitating
a mobile app challenge event.questionnaires
and feedback mechanisms.
MOBILE
APPS
#RWips
SHIFT L O C A L E V E N T S
Use an event's hashtag to see
what people are saying about it.
Visit UNDP_Innovates or use
#inno4dev for news on
innovation in development.
OPEN DATA
TALKS
_EUROPE & CIS_
_24 September 2014_
#HYcitsci
_ARMENIA Yerevan_
DESIGN INNOVATIVE
TOOLS FOR SOCIAL
GOOD
_EUROPE & CIS_
_25-26 September_2014_
_CYPRUS Nicosia_
#CYits
LEVERAGING
TECHNOLOGY
FOR SOCIAL GOOD
_ASIA & PACIFIC_
_23 September 2014_
_NEPAL Kathmandu_
#NPlts
DESIGN
THINKING FOR
RENEWABLE ENERGY
COMPETITION
_AFRICA_
_23 September_2014_
_BURUNDIBujumbura_
#BIrep
SPACE &
CULTURE -
REDESIGNING
POLICE STATIONS
_EUROPE & CIS_
_22-26 September 2014_
_MOLDOVA _Chisinau_
#MDrps
LAUNCH OF
GREEN ROUTE APP
(19 SEP.) & BUILDING A
BETTER FUTURE WITH
TECHNOLOGY & NEW
MEDIA (22 SEP.)
_EUROPE & CIS_
_19-22 September 2014_
_FYR MACEDONIA Skopje_
#MKdjy
TECHNOLOGY
CHALLENGE:
CONNECTING FOR
GOOD, CONNECTING
FOR ALL
_AFRICA_
_20-21 September 2014_
_SUDAN _Khartoum_
#SDcgc
SOCIAL
INNOVATION AND
COLLABORATIVE
DESIGN SOLUTIONS FOR
CITIZEN ENGAGEMENT
_EUROPE & CIS_
_22-25 September 2014_
_MONTENEGRO_ Podgorica_
#MEInno
innovator.support@undp.org

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Event Brochure for SHIFT - UNDP Week of Innovation Action

  • 1. Due to the nature of SHIFT the Event Brochure - Version 2.8 may change. Check http://bit.ly/ SHIFT-2014-brochure for updates. Contact innovator.support@undp.org for help. Check out the SHIFT Campaign Toolkit at http:// bit.ly/SHIFT-2014-toolkit. SHIFT UNDP WEEK OF INNOVATION ACTION 22-27 September 2014 ACTING ON SOCIAL GOOD SUMMIT IDEAS INNOVATION
 FOR DEVELOPMENT
  • 2. WHAT IS “SHIFT - UNDP WEEK OF INNOVATION ACTION”? SHIFT represents a shift from the business as usual approach. It is a space for colleagues to collaborate creatively, take measured risks and adopt an outside-in perspective that is driven by the people who inspire our work. SHIFT also shifts colleagues and experts around the organization to share knowledge and drive innovation between regions, countries and work groups. For more information see undp.org/ innovation. ๏SHIFT events are open to everyone at UNDP. You can apply to attend in person, or participate online. For more information on SHIFT visit undp.org/innovation. If you would like to attend in person, you must submit an application. You can either seek travel funding from your own office or submit an application to receive limited funding for travel from the UNDP Innovation Facility. Either way, there is only a limited amount of seats available at every event. APPLY NOW TO ATTEND A SHIFT EVENT! Apply now to attend a SHIFT event. You can also apply for limited funding for travel from the Innovation Facility. Applicantsare prioritised according to their answers to the following questions (listed in order of importance). Send your application to innovator.support@undp.org : 1. Are you working on any UNDP Innovation Facility funded projects this year? If so, which ones and how will the SHIFTevent help you achieve your desired project outcome? 2. Can you present a clear case on how the event’s methodology or topic would address a bottleneck or opportunity in thedelivery of your country programme? 3. Can you provide a plan for working out loud during the event? The SHIFT Team can provide support. 4. Can you confirm that you have the approval and support of your local office management to travel to a SHIFT event andparticipate? 5. Are you seeking limited funding from the Innovation Facility for travel? If so, what is the itinerary and itemised cost of theproposed travel? If not, immediately make travel reservations and inform us at innovator.support@undp.org. 6. Where is your duty station and what is your work group? What languages do you speak or write well? IMPORTANT APPLICATION DATES ◦ FRIDAY 5 SEPTEMBER, 6 PM NYC Proposals due for Innovation Facility funded travel to events ◦ SUNDAY 7 SEPTEMBER Applicants for Innovation Facility funded travel are notified of status ◦ MONDAY 8 SEPTEMBER, 6 PM NYC Proposals due for self funded travel to events ◦ TUESDAY 9-11 SEPTEMBER Applicants for self funded travel are notified of statusCLOSED
  • 3. MONITORING TRANSFORMATIVE IMPACT ON DEVELOPMENT PROGRAMMES THROUGH POLLING TECHNOLOGY FOR DEVELOPMENT CROWD- FUNDING FOR DEVELOPMENT GAMIFICATION - USING GAMES TO ENGAGE AND SHIFT MINDSETS DESIGN THINKING IN POLICY MAKING AND DEVELOPMENT CITIZEN- DESIGN JAM FOR A ROVING INNOVATION LAB INNOVATION LAB USING STORYTELLING TO CREATE COMPELLING NARRATIVES ABOUT DEVELOPMENT INNOVATIONS IN PUBLIC SERVICE - USE OF MOBILE APP SOUTH- SOUTH KNOWLEDGE EXCHANGE AND URBAN SOLUTIONS SHIFT U N D P W E E K O F I N N O VAT I O N A C T I O N 2 2 - 2 7 S e p t e m b e r 2 0 1 4 - # i n n o 4 d e v - u n d p . o rg / i n n o v a t i o n HACK 4 SOCIAL CHANGE #BYhac DESIGN THINKING FOR SERVICE DELIVERY Use an event's hashtag to see what people are saying about it. Visit UNDP_Innovates or use #inno4dev for news on innovation in development. _SÃOTOMÉ&PRÍNCIPE_ _ZIMBABWE_ _CHINA_ _JORDAN_ _EGYPT_ _TURKEY_ _KYRGYZSTAN_ _BELARUS_ _HAITI_ _SEYCHELLES&MAURITIUS_ _RWANDA_ _GEORGIA_ #JOcrf #KGsty #CNkeu #HTjam #GEdtd #TRdst #SCinl #STmon #RWips #ZWt4d #EGgam ENGAGING FOR DEVELOPMENT _KOSOVO*_ #KOe4d * In the context of UN Security Council Resolution 1244 (1999)
  • 4. MODERN POLLING TECHNIQUES SHIFT AFRICA MONITORING TRANSFORMATIVE IMPACT ON DEVELOPMENT PROGRAMMES THROUGH POLLING São Tomé SÃO TOMÉ & PRÍNCIPE 23-24 September 2014 The Sao Tome Country Office event will explore innovative polling methodologies that will inform the development of Sao Tome’s national survey on “Monitoring transformative impact on development programmes”. The purpose of the national survey is to capture stakeholders’ perception on UNDP’s actions in Sao Tomé and Principe, and hence to improve monitoring of UNDP interventions and their impact. Why attend? ๏Colleagues will be able to actively engage and learn from case studies and peer exchanges around innovative polling methodologies, capturing stakeholders’ perceptions and real-time monitoring of impact. ๏Colleagues will also explore methodologies (using UNDP Innovation Toolkit diytoolkit.org), specifically to design survey roadmaps (including problem statements), questionnaires and feedback mechanisms. 10SEATS AVAILABLE send applications to innovator.support@undp.org #STmon
  • 5. OPEN SPACE LAB ENGAGING FOR DEVELOPMENT Prishtina, Gjakova & Prizren KOSOVO* 22-26 September 2014 SHIFT will be putting the focus on the citizen. From identifying issues, designing solutions, to supporting local government in reaching out to citizens, we are all about connecting to co-design. Why attend? ๏Colleagues will witness the engagement of young people in solving environmental issues in Gjakova by applying open space lab methodology. ๏Colleagues will observe the kick-start of a discussion on the possibilities of open data and having young people help with communication to their local government. 3 SEATS AVAILABLE send applications to innovator.support@undp.org #KOe4d SHIFT EUROPE & CIS _* In the context of UN Security Council Resolution 1244 (1999)_
  • 6. T4D 10SEATS AVAILABLE send applications to innovator.support@undp.org SHIFT AFRICA TECHNOLOGY FOR DEVELOPMENT Harare ZIMBABWE 25-26 September 2014 The Zimbabwe office will host an event on Technology for Development, specifically to consolidate experiences from within Zimbabwe, as well as those from other countries. This event will showcase how technology for development can be leveraged to address development challenges and promote economic growth. In particular, the event will focus on specific entry points including youth employment and agriculture & farming. Why attend? ๏Colleagues will actively engage and learn from case studies and peer exchanges around technology for development and participate in “hands-on” learning sessions where participants define a problem statement and identify entry points for Zimbabwe (using UNDP Innovation Toolkit diytoolkit.org). ๏Colleagues will also be able to actively participate in Rwanda’s YouthConnect Mobile App Competition via live Google Hangout to exchange ideas and good practices, as well as other challenges proposed from around the world. #ZWt4d
  • 7. 3 SEATS AVAILABLE send applications to innovator.support@undp.org HUMAN CENTERED DESIGN SHIFT ASIA & PACIFIC SOUTH-SOUTH KNOWLEDGE EXCHANGE AND URBAN SOLUTIONS Beijing CHINA 22-26 September 2014 This event is based in a South-South government-to-government knowledge exchange on urban solutions – provision of services to the urban migrant and poor. It is a three-way innovative and collaborative South-South learning initiative between three UNDP offices - the Asia Pacific Regional Center, Bangladesh, and China countries offices. This event will apply human-centred and design thinking methodology focused on developing a prototype at the end of the exchange. The initiative will kick-off with an introductory workshop which will present both the Chinese government and CSOs as well as representatives from the Bangladesh government and other interested parties with an innovative and envelope-pushing concept for human-centred design thinking for urban service provision and the potential for exploring south-south exchange differently. The event will also dissect social issues through a reverse engineering approach and hold field visits to local 'One- Stop Urban Service Centres’. Why attend? ๏Participants will gain hands-on experience with design thinking, reverse engineering, and system analysis with the end goal of strengthening knowledge exchange and transfer and creating prototypes. Each day will allow for participants to apply design thinking principles to understand better the services in the field and will end with a reflection on their visit which will contribute to the reconstruction/prototype. Please note, this event will be held primarily in English. #CNkeu
  • 8. CROWDFUNDING SHIFT ARAB STATES 10SEATS AVAILABLE send applications to innovator.support@undp.org CROWDFUNDING FOR DEVELOPMENT Amman JORDAN 22-23 September 2014 Crowdfunding as an innovative funding mechanism is being explored and tested by various UNDP Country Offices. The necessary management arrangements to enable UNDP to raise resources from individual donors worldwide are currently being discussed by a corporate Crowdfunding Task Force. In the Arab States region, crowdfunding is receiving particular attention by UNDP: under the auspices of the UNDP Innovation Facility, the Regional Bureau of Arab States allocated funding for crowdfunding initiatives to UNDP Syria, UNDP Jordan and PAPP in August 2014. UNDP Saudi Arabia is launching a crowdfunding project in collaboration with government partners. UNDP Egypt is exploring the concept and the existing policy bottlenecks as well. In Lebanon, the Live Lebanon project successfully mobilised resources through crowdfunding mechanisms over the past several years. UNDP Croatia raised $10,000 for an energy independent school on IndieGoGo. Offices in other regions are testing the concept as well. This event will bring practitioners and crowdfunding experts together to exchange experiences, learn from each other, and develop plans for crowdfunding in their own countries. Why attend? ๏Practical learning to improve the effectiveness of the planned initiatives: colleagues from Country Offices embarking on crowdfunding formulate action plans for their campaigns based on the peer-exchanges and advice from UNDP colleagues and experts. ๏Clarifying potential, limitations and necessary arrangements within UNDP: a Concept Note outlining limitations and potentials of crowdfunding for UNDP will be prepared after the event which will list necessary global management arrangements and which will be shared with the senior management working group on crowdfunding. ๏Co-developing the showcasing of UNDP’s expertise in the field: accomplishments of UNDP crowdfunding initiatives, particularly in Lebanon and Croatia, as well as lessons learned, will be shared via extensive online communications, a video documentary of the event and interviews with invited speakers from UNDP and external experts. #JOcrf
  • 9. SHIFT ARAB STATES GAMIFICATION 6 SEATS AVAILABLE send applications to innovator.support@undp.org GAMIFICATION - USING GAMES TO ENGAGE AND SHIFT MINDSETS Cairo EGYPT 25-27 September 2014 National actors and the international development community are beginning to use games and play as a means of clarifying policy choices and managing the trade-offs among various priorities that are inherent in sustainable development policy-making, planning and programming. These approaches provide opportunities to understand complex situations in a more accessible manner, to collect ideas and opinions from traditionally under-represented stakeholders, and to build empathy among those with divergent ideas and priorities. UNDP Country Offices around the world have begun to use games for a variety of development issues, including youth unemployment, environmental degradation, and conflict. The Egypt office event will bring together those interested in gamification, including both external experts and UNDP colleagues who have used games to good effect, for a three-day event to demonstrate the power of games to build empathy and trust among various stakeholders, share experiences and insights about games to address development issues, and design a game or two for UNDP to use with national partners. Why attend? This event will be beneficial to colleagues who are interested in using games to engage a variety of national partners and citizens at large in the development process. The event will offer participants opportunities to: ๏Increase familiarity with gamification as an approach that supports decision-making, prioritisation and management of trade-offs throughout the development process. ๏Have hands-on experience in designing a game for UNDP. ๏Develop a plan for using games in their own countries. #EGgam
  • 10. 15SEATS AVAILABLE send applications to innovator.support@undp.org SHIFT EUROPE & CIS HACKATHON HACK 4 SOCIAL CHANGE Minsk BELARUS 20-21 September 2014 In the context of a rapidly changing world there is a pressing need to combine technical knowledge and expertise with capabilities and practices applied in development processes. Social Innovation Lab (SILab) model has been successfully tested by a number of UNDP Country Offices across the world, and is recognized as an effective tool for bringing youth into the process of designing and then sustaining new solutions to social challenges. The first Belarus’ SILab will be organized in the format of a 48-hour Hackathon. This event will bring together young professionals, social activists, civil society leaders as well as UNDP colleagues and external experts to build working prototypes of solutions to the development problems and challenges faced in Belarus. Why attend? ๏To learn more about innovative models for youth engagement into development programming. ๏To connect with social innovators both within the UNDP and from the broader development community. ๏To bring new ideas and new perspectives on advancing innovation initiatives in your country. #BYhac
  • 11. SHIFT EUROPE & CIS DESIGN THINKING & RAPID PROTOTYPING 15SEATS AVAILABLE send applications to innovator.support@undp.org DESIGN THINKING IN POLICY MAKING AND DEVELOPMENT Ankara TURKEY 22-24 September 2014 The Turkey Country Office will host an event that will explore the principles of design thinking and its application to policy making, specifically in regard to social service delivery for the elderly. The goal of the initiative overall is to apply design thinking towards decreasing the cost of such services for the elderly without compromising quality. Why attend? This event will enable participants to be exposed to design thinking and its application to policy- making, as well as to a mix of presentation styles and hands-on sessions. In particular, colleagues will be expected to participate in the development of: ๏At least 1 or 2 prototypes designed on alternative methods for social service provision for the elderly in Turkey. ๏Defining overall principles and practice rules on experience and identification of case specific issues for adapting those principles appropriately. ๏Develop an action plan and/or a roadmap for implementation of a pilot. ๏Develop materials for learning through recording, short videos, online blogging and/or notes and presentations. #TRdst
  • 12. 3SEATS AVAILABLE send applications to innovator.support@undp.org SHIFT EUROPE & CIS DESIGN THINKING & RAPID PROTOTYPING DESIGN THINKING FOR SERVICE DELIVERY Tbilisi GEORGIA 26-28 September 2014 The Georgia Country Office will host a design thinking workshop to strengthen the service delivery capacities of the “112,” the national emergency service, with a specific focus on providing equal access to services for Persons with Disabilities (PwD). The design thinking workshop will map the process, starting with the initial call, i.e., contact a PwD and ending with the final step, i.e., provision of the requested assistance. The workshop will include participants of various stakeholders, including users, service providers and the public at large. The design thinking workshop will not only ensure the mapping of the process, but also a further monitoring of the piloting phase by those who are part of this exercise. If successful, it will also create the foundation for applying design thinking methodology in other initiatives to support public service reform and improve service delivery. Another objective of the event is the continued building of the community of ‘futurespotters’ – citizen experts that UNDP Georgia reached out to recently through its Spot the Future initiative. Jumpstart Georgia, a Spot the Future partner, led the work with women hackers to increase access to public data, has already been consulted about 112 Emergency Services, and the participation of the entire ‘futurespotters’ community in the workshop is envisaged, along with the other relevant partners. Why attend? ๏Increase familiarity with design thinking methodologies. Colleagues with an interest in disabilities issues would gain valuable insights into design thinking methodologies to address them. ๏Exposure to the successful, multi-country initiative “spot the future” that identifies and partners with changemakers to explore what they are already doing to help create the world they want. #GEdtd
  • 13. SHIFT EUROPE & CISSTORYTELLING USING STORYTELLING TO CREATE COMPELLING NARRATIVES ABOUT DEVELOPMENT Bishkek KYRGYZSTAN 24-25 September 2014 The Kyrgyzstan Country Office will host a two-day event to explore approaches and techniques for storytelling as a means to engage a variety of audiences and communicate effectively about development issues. This event will bring together innovators in storytelling, e.g., new media specialists, bloggers, data visualization experts, as well as UNDP colleagues and partners to delve into real-life communications challenges that participants are expected to bring to the event.  Why attend? ๏Examine storytelling approaches, illustrated with examples, that use new media and compelling narratives for reporting, presenting, sharing and interacting with development news and relevant communities. ๏Provide participants with opportunities to work on a specific initiative that could benefit from storytelling as a means of engaging and communicating with various audiences. ๏Share experiences and insights about using storytelling to engage and communicate. 15SEATS AVAILABLE send applications to innovator.support@undp.org #KGsty
  • 14. SHIFT LATIN AMERICA & THE CARIBBEAN CITIZEN-DESIGN JAM FOR A ROVING INNOVATION LAB Port au Prince HAITI 20-24 September 2014 The Haiti Country Office will hold a 2-day event with university students & UN Volunteers, as part of their new initiative to set up a roving innovation lab for local youth entrepreneurs providing them with access to specialised support, coaching, as well as the possibility of startup capital. The event will focus on a design jam concentrated on retrofitting a bus to make it fit-for-purpose as a roving innovation lab. Another important element will focus on the best way to involve the private sector in this project. Please keep in mind that this event will be held primarily in French. Why attend? ๏Colleagues will participate in the hackathon and design jam with students, public and private partners as well as UNDP/UNV colleagues with experience in running them. Colleagues with an interest in youth entrepreneurship and innovation hubs would gain valuable insights on the specific challenges in Haiti and design jam and hackathon methodologies to address them. ๏Participants would also be invited to stay a day or two longer in order to visit some of the Haiti Country Office’s innovative projects and speak with staff. This will benefit colleagues with ongoing initiatives or interest in the areas of youth entrepreneurship and innovation hubs. 10SEATS AVAILABLE send applications to innovator.support@undp.org DESIGN THINKING & RAPID PROTOTYPING #HTjam
  • 15. DESIGN THINKING & RAPID PROTOTYPING SHIFT AFRICA INNOVATION LAB SEYCHELLES & MAURITIUS 22-23 September 2014 The 2014 Innovation Lab is a 2-day informal event which will help catalyze positive energies and turn them into concrete ideas for change. It is a team building and networking opportunity that will lead to the preparation of several concept notes for innovative projects and innovative ways of doing things. Why attend? ๏Existing innovations (pipeline and already implemented) to be presented by their champions. Presentations can focus on (i) process (where did the idea come from, how did partners engage, who was involved, etc), (ii) product (what has been done concretely). ๏Facilitated design jam in groups. ๏Teams will turn the top-ranking innovations into concept notes which will be tested using the DIY approach in a collaborative and interactive manner on the second day. 10SEATS AVAILABLE send applications to innovator.support@undp.org #SCinl
  • 16. SHIFT AFRICA 10SEATS AVAILABLE send applications to innovator.support@undp.org INNOVATIONS IN PUBLIC SERVICE - USE OF MOBILE APP Kigali RWANDA 22-25 September 2014 The Rwanda Country Office will launch an event to host a competition around youth-developed mobile apps. The competition will conclude with an award ceremony where winners with the most innovative idea will be given a cash award, as well as support to develop their full mobile application (possibly in collaboration with a business incubation centre). In addition, a Google Hangout session will be organised with the goal to provide an overview of the competition, and share expertise with interested youth remotely. Lastly, the office will use social media to create a buzz around the event both at national and international level. Why attend? ๏Providing public services online; enabling citizens to make enquiries on services provided by the government. ๏Reporting corruption and poor service delivery online. Participating colleagues will also get hands-on experience in running and facilitating a mobile app challenge event.questionnaires and feedback mechanisms. MOBILE APPS #RWips
  • 17. SHIFT L O C A L E V E N T S Use an event's hashtag to see what people are saying about it. Visit UNDP_Innovates or use #inno4dev for news on innovation in development. OPEN DATA TALKS _EUROPE & CIS_ _24 September 2014_ #HYcitsci _ARMENIA Yerevan_ DESIGN INNOVATIVE TOOLS FOR SOCIAL GOOD _EUROPE & CIS_ _25-26 September_2014_ _CYPRUS Nicosia_ #CYits LEVERAGING TECHNOLOGY FOR SOCIAL GOOD _ASIA & PACIFIC_ _23 September 2014_ _NEPAL Kathmandu_ #NPlts DESIGN THINKING FOR RENEWABLE ENERGY COMPETITION _AFRICA_ _23 September_2014_ _BURUNDIBujumbura_ #BIrep SPACE & CULTURE - REDESIGNING POLICE STATIONS _EUROPE & CIS_ _22-26 September 2014_ _MOLDOVA _Chisinau_ #MDrps LAUNCH OF GREEN ROUTE APP (19 SEP.) & BUILDING A BETTER FUTURE WITH TECHNOLOGY & NEW MEDIA (22 SEP.) _EUROPE & CIS_ _19-22 September 2014_ _FYR MACEDONIA Skopje_ #MKdjy TECHNOLOGY CHALLENGE: CONNECTING FOR GOOD, CONNECTING FOR ALL _AFRICA_ _20-21 September 2014_ _SUDAN _Khartoum_ #SDcgc SOCIAL INNOVATION AND COLLABORATIVE DESIGN SOLUTIONS FOR CITIZEN ENGAGEMENT _EUROPE & CIS_ _22-25 September 2014_ _MONTENEGRO_ Podgorica_ #MEInno