Architect i2000 manual de usuario service standardization pg

80000348-101
ARCHITECT i2000SR System
Global Field Service Training Program
Participant Guide

Day 1 Training Overview
ARCHITECT i2000SR Global Field Service Training Program (Participant) 2 of 104
80000348-101 For Internal Use Only
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The Abbott ARCHITECT System is manufactured and/or distributed by Abbott Laboratories, USA, Abbott Park, IL
60064.
Revision Status
Document Control Number Revision Date Content or Pages Revised, Added, or Deleted
80000348-101 December 2015 New Release
Any product information in training materials should be used in conjunction with the latest version of the
Operations/Service Manual; Operations Manual addendum; ISA or TSB; or Product Information Letter. If
discrepancies in information exist within training materials or any other materials, the latest version of the
Operations/Service Manual; Operations Manual addendum; ISA or TSB; or Product Information Letter takes
precedence.
All samples (printouts, graphics, displays, screens, etc.) are for information and illustration purposes only and
shall not be used for clinical or maintenance evaluations. Data shown in sample printouts and screens do not
reflect actual patient names or test results.
Each person assumes full responsibility and all risks arising from use of the Information. The Information is
presented "AS IS" and may include technical inaccuracies or typographical errors. Abbott Laboratories reserves
the right to make additions, deletions, or modifications to the Information at any time without any prior
notification.
The information, documents, and related graphics published herein (the "Information") are the sole property of
Abbott Laboratories. Permission to use the Information is granted, provided that the copyright notice appears
on all copies; use of the Information is for operation of Abbott products by Abbott-trained personnel or
informational use only; the Information is not modified in any way; and no graphics are used separate from
accompanying text.
ARCHITECT, i1000SR, i2000, i2000SR, i4000SR, ci4100, c8000, ci8200, c16000, ci16200, CHEMIFLEX, AxSYM, AEROSET,
and MasterCheck are registered trademarks of Abbott Laboratories in various jurisdictions.
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Except as permitted above, no license or right, express or implied, is granted to any person under any patent,
trademark, or other proprietary right of Abbott Laboratories.
This guide was developed and produced by US Commercial Training in Irving, TX.
Copyright © 2015, Abbott Laboratories, Abbott Park, IL.

Table of Contents
Day 1 ......................................................................................................................................................................................5
Training Overview .................................................................................................................................................................... 5
Instrument Overview ............................................................................................................................................................... 8
Basic Troubleshooting ........................................................................................................................................................... 10
Basic Operations.................................................................................................................................................................... 16
Assay Configuration .............................................................................................................................................................. 20
Day 2 ....................................................................................................................................................................................28
Service Tools............................................................................................................................................................................ 28
Power Distribution and Boards ............................................................................................................................................ 30
Power Supply Components................................................................................................................................................. 31
Card Cage Boards ................................................................................................................................................................ 35
Robotics I................................................................................................................................................................................. 40
Robotics I – Process Path and RV Loader ......................................................................................................................... 41
Robotics II – Reagent Management.................................................................................................................................. 47
Day 3 ....................................................................................................................................................................................51
Robotics III – Pipettor, Liquid Level Sensing (LLS), and Pressure Monitoring (PM) ...................................................... 51
Fluidics I – Buffer Delivery System ........................................................................................................................................ 57
Fluidics I – Trigger/Pre-Trigger Fluidics................................................................................................................................. 59
Fluidics II – Vacuum and Waste .......................................................................................................................................... 62
Day 4 ....................................................................................................................................................................................67
Fluidics III – ARM/ iARM.......................................................................................................................................................... 67
Temperature ........................................................................................................................................................................... 70
Optics....................................................................................................................................................................................... 75
RSH............................................................................................................................................................................................ 78
SCC Overview and Instrument Installation ....................................................................................................................... 82
Planned Maintenance (PM)................................................................................................................................................ 85
Day 5 ....................................................................................................................................................................................87
Installation Procedure Practice and PVT .......................................................................................................................... 87
Troubleshooting Practical and Final Assessment............................................................................................................. 88
Appendix .............................................................................................................................................................................89
Appendix A: i Systems Comparison Table ........................................................................................................................ 90
Appendix B: Supplemental Information............................................................................................................................ 96

Day 1
Training Overview
The ARCHITECT System is designed to be a multimodule system, which means you can combine multiple
processing modules to form one workstation controlled by a single System Control Center (SCC). A single,
primary sample handler (SH) transports samples through the system regardless of the number of processing
modules and types. The number of tests performed per hour and the types of assays performed vary
depending on the configuration of the system.
The ARCHITECT i2000SR is a fully automated immunoassay system allowing random and continuous access, as
well as priority and automated retest processing using the chemiluminescent microparticle immunoassay
(CMIA) method.
The ARCHITECT i2000SR System training program is an integrated, ongoing approach designed to provide the
knowledge and skills needed to perform service calls effectively on the ARCHITECT System.
Goals
Upon completion of the training program, you will be able to
• Perform basic operations, including daily maintenance, basic run, and calibrations
• Use resources to interpret troubleshooting data to isolate the root cause of failure
• Perform key component removal and replacement procedures
• Perform key procedures, and maintenance and diagnostic tests
• Perform the procedures associated with planned maintenance (PM) and an instrument installation
• Perform basic remote diagnostic functions (log retrieval and download)
Prerequisite Activities
In preparation for class, you must first complete the required pre-training. This material is mandatory and
designed to provide a baseline level of knowledge, and will immediately begin building your knowledge of the
i2000SR system. The pre-training material will not be covered in class; it supports maximum hands-on instrument
troubleshooting time during class and ensures all participants are at the same level of preparedness for
classroom activities.
Prerequisite activities that must be completed are:
• Laptop with Global Service and Support (My GSS) Website access (Intranet or DVD)
• iPad with current configured Abbott Active Sense Technology Apps and related password access
• ARCHITECT i2000 pre-learning CBTs and assessments
o ARCHITECT i2000SR Instrument Overview CBT and assessment
o Immunoassay Backgrounder CBT and assessment
o AbbottLink Customer Training CBT (Lessons 1, 2, 3, 4, 6)
o Service Tools Overview CBT Pre-Learning
o AST Tools How-to Skills
o AST Introduction: Integrating AST into Daily Schedule
• Obtain AbbottLink ID and password
• Install current LOG-IC application

Materials
The information for the i2000SR System Service Training Class will be presented by instructors using the following
materials.
• ARCHITECT i2000SR Global Field Service Training Program
• ARCHITECT i2000SR System Service and Support Manual
• ARCHITECT Systems Operations Manual
• ARCHITECT i2000SR System Assay-specific Package Inserts
• MyGSS Troubleshooting Database Knowledge Management
• Remote Diagnostics Tools AbbottLink and LOG-IC
• Ticket Code Tools (TCT) Database
• Technical Service Bulletins (TSB)
• Instrument Service Advisories (ISA)
 Note: All example printouts, graphics, displays, screens, etc., are for information and illustration purposes
only. Actual printouts, graphics, displays, screens, etc., may vary depending on software revision,
hardware revision, and instrument configuration.
ARCHITECT i2000SR System Service and Support Manual, ARCHITECT System Operations Manual,
assay-specific package inserts, TSBs, and ISAs can be accessed through the Abbott Global Service
and Support (My GSS) Intranet site unless otherwise noted.
Service personnel should keep their laptop updated to contain current revision levels of materials.

Safety Hazards
The i2000SR has been designed for optimum operator safety. However, this does not reduce the
importance of safety awareness where hazards exist. This section describes the types and locations of
potential hazards that could cause physical harm or damage to the laboratory environment, or in
which failure to follow instructions may result in instrument failure or generation of erroneous patient
results.
WARNING! You must follow approved service documents when servicing ADD products to
ensure the product is performing within specifications and meets regulatory approval. Failure
to maintain our product per approved documents:
 May result in the product being considered adulterated, or unlicensed, and violate regulatory
approvals
 May increase the risk to the user/ operator
 May compromise the results generated and lead to adverse patient management
 Note: Refer also to Escalation Procedure in DMS DFP19.001 for Escalation Contact Support (phone &
email) details
Warnings are inserted throughout the Service and Support Manual to alert Field Service Representatives (FSRs)
to potential hazards.
It is important to wear gloves, lab coats, and protective eye wear when handling human sourced material or
contaminated instrument components.
If the possibility of pressurized liquid exists, or if significant force is needed to perform operations where liquid
may be present, full-face protection is recommended.
Refer to Service and Support Manual, Section 1, General Data – How to Use This Manual and the
links below for safety hazard information prior to beginning this training course.
• Biological Hazards
• Chemical Hazards
• Electrical Safety
• Electrostatic Discharge (ESD)
• Hazard Signal Words
• Laser Safety
• Mechanical Hazards
• Safety Symbols & Classification

Day 1 Instrument Overview
Instrument Overview
Objectives
• Identify major functional areas of the i2000SR System
• Locate and identify major components and subsystems of the i2000SR System
Topic Reference
DELIVERY METHOD: Perform component review at the instrument. Refer to Service and Support Manual,
Section 1, General Data – i2000SR Module Overview.
Functional Areas This topic was covered in the pre-learning materials. Participants should be in front of
the analyzer for this section.
• Sample handler
• SCC
• Processing module
Components and
Subsystems
Review the major components of each of these subsystems (locations, names, general
description) (no specific order).
• Fluidics and vacuum (back to front)
• Power supply
• Card Cage
• CMIA Optics
• Liquid level sense (LLS) and pressure monitoring (PM)
• Process Path
• Reaction Vessel (RV) Loader
• Reagent Management
• Robotic Sample Handler (RSH)
• Temperature and WAM
• SCC overview
• ARM/ iARM overview (optional accessory)

Day 1 Instrument Overview
Topic Reference
DELIVERY METHOD: Perform discussion in the lab. Refer to the ARCHITECT Operations Manual, Section 1
System Overview, Use or Function and Section 5 Operating Instructions/ Reagent inventory
management.
Assay Reagents Define Reagent Kits
• Reagent kits are 2 or more bottles for an ARCHITECT iSystem assay
• Septums are placed on all open reagent bottles prior to loading reagent bottle on
the system.
• Septums contain slits, are used to prevent reagent evaporation and
contamination, and to ensure reagent integrity.
• Reagent labels are unique identifiers and contain 2D bar codes and information
about the reagent (lot number, assay name, expiration date, etc.).
Reagents Handling Tips and Procedures
• Prior to loading new reagents on the system, the microparticle bottle MUST be
gently inverted a minimum of 30 times to resuspend microparticles that may have
settled during shipment.
o Do not use reagent if the microparticles do not resuspend.
• Discard the original white cap and use a teal colored replacement cap to store it
in the refrigerator when removed from the instrument.
• Remove any air bubbles with a clean applicator stick
• Wear clean gloves when handling septums to prevent contamination.
o Carefully seat the septum onto the top of the bottle.
o Replace your gloves if reagents contaminate them.
• Reagent bottles with septums installed must be stored upright.
o Once a bottle contains a septum,
 Prevent bottles from tipping to prevent leakage and possible reagent
contamination.
• The septum should remain on the bottle until empty and discarded.
Loading Reagent Bottles into Reagent Carousel
• Match bottle color band to the Reagent
Carousel position seat.
• Ensure bottles are securely seated and
barcode label positioned facing the inside
toward the barcode reader.
• To load reagents:
o the processing module must be in either status Ready, Warming, Stopped, or
Offline
 Note: If the reagent kit has > 3 bottles, load the bottle designated with #2 in the
color band to the left of the same color-band bottle designated #1.

Day 1 Basic Troubleshooting
Basic Troubleshooting
Objectives
• Access key assay information used in troubleshooting on My GSS Web
• Review customer interaction cycle and relate it to ASE Proactive customer Care skills
• Identify basic Effective Troubleshooting support competencies
• Review software user access levels and procedures
Topic Reference
Achieving Service
Excellence (ASE):
Proactive Customer
Care Interaction
Cycle
Review the customer interaction cycle below.
PRE-VISIT ACTIVITIES
• Be Ready- Review
o ONeview: Instrument Health
Notification/ POM Alert
o Key customer metrics [note
red customer KPIs for all calls]
o Knowledge Management
check, ensure accuracy
• Receiving
o Initiate contact and plan
timely intervention (Planned
Service)
o Assure customer of proactive
approach – ALWAYS ON
DURING VISIT
• Understanding:
o Demonstrate Active Sense Technology – provide visual
o Share Instrument Health Notification / POM Alert
o Provide more detailed visual
• Helping:
o Perform Proactive service call
o Utilize Knowledge Management
o Utilize Chat or FaceTime with SME if needed
o Perform Total Call (address reasons for red KPIs in ONeview)
• Keeping:
o Conversation with the Customer re: Account health
o Ensure AbbottLink connectivity
o Discuss proactive actions for red customer KPIs (high CPY in ONeview)
o Provide Service Report
• Follow Up:
o Follow up with customer next day
o Utilize ASE Skills
o Continue to monitor instrument to confirm resolution

Effective Troubleshooting
Topic Reference
Delivery Method: Discuss and review information in the classroom.
Effective
Troubleshooting
Overview
Effective troubleshooting and problem resolution requires four (4) logical STEPs.
STOP: identify the problem
THINK: gather information/data/clues
• Look for comparison (what IS working versus what IS NOT working)
• Categorize failure
1. Analyzer: refer to instrument hardware and software problems which can interfere
or influence generation of correct results (pFORT)
− Power
− Fluidics
− Optics
− Robotics
− Temperature
2. Operator: refer to human-associated interventions which can interfere with
correct result generation such as:
− Improper sample type for analysis
− Improper sample loading and/or handling
− Bubbles present in reagent and/or sample
3. Reagent: refer to problems with Reagent, Calibrators and/or Controls such as:
− Improperly stored products
− Expired Reagent, Calibrators and/or Controls
− Control ranges established incorrectly
4. Environment: refer to laboratory and surrounding conditions that can influence the
generation of a correct result. These will be discussed further in later modules and
include:
− Electrical and Physical Specifications (Spatial Layout)
• Computer and Interface Specifications
EVALUATE: identify potential causes (including subcomponents and high cost part
(HCP) evaluation)
 Verify problem
 Check causes against data
PROCEED: resolution/corrective action (which includes utilizing the most cost effective
solution )Isolate and correct root cause of failure; perform repair
 Verify problem resolution
 Complete all checklists and verifications
Assay Quick
Reference Guide
(QRG)
• Used to assist in troubleshooting assays issues
• Review BhCG and TSH examples in the QRG. Refer to MyGSS/ ARCHITECT/ Assay
Information/ Assay Quick Reference Guide.

Topic Reference
Global Service
Reports (GSR)
Activity
Time = 20 minutes
Purpose: Gain competency using the GSR Active Sense Technology (AST) Tools and
begin awareness of high cost components.
Action: Open the GSR database from MyGSS AST Tool table, access the GSR Reports
and complete each activity below.
a.) Locate the FASTR report, select the following options to filter the data, and record
the top 10 reasons for a service request.
Top Area Options Left Side Options
• Instrument: ARCHITECT i2000SR
• Date Range for Closed tickets:
recent 6 months
• Experience Codes Scope: 4
character code
• Top Codes: 20
o Select “Submit” from the top left to filter data
a.) How many are “Proactive” listed in the first column? _____________
o Write the first 10, non-proactive GSR “Desc 1” in the table below.
1.) 6.)
2.) 7.)
3.) 8.)
4.) 9.)
5.) 10.)
Continued on the next page

Topic Reference
Global Service
Reports (GSR)
Activity
continued
b.) Locate the GSR Reports, Installation & Parts Data, and open the Parts Viewer
report. Select the following options to filter the data, and record the top 10 parts.
Top Area Options Left Side Options
• Instrument: ARCHITECT i2000SR
• Date Range for Closed tickets:
recent 6 months
• Views: Parts Advanced
• Filters:
o Ticket type: Complaint &
Service Demand
o Action taken: N110
(Replaced & N120
(Replaced First Use Failure)
o Limit to Likely Cause
• Parts ticket Category: Repair FSV
• Options: Choose top 20 Parts
• Sort by: Quantity
o Select “SUBMIT” from the top of the screen
o Write the top 10 parts replaced below.
1.) 6.)
2.) 7.)
3.) 8.)
4.) 9.)
5.) 10.)
o Review the Avg. Unit Cost (Local) column and place a checkmark next to a
part if the cost is >1000 to indicate a high cost part.
Discussion: Instructor will provide assistance to answer questions or clarify procedure.

Topic Reference
DELIVERY METHOD: Perform review at the SCC viewing the software screens. For this section, refer to the
ARCHITECT Operations Manual and i2000SR Service and Support Manual, Section 5, M&D Procedure
Locator.
Log OFF/ON Review user access levels and log on options.
Log On Description Password
General
operator
• Required to display operator ID on printouts and
reports
Not
required
Admin (system
administrator)
• Required to perform
o System configuration
o Specific diagnostic procedures
o Maintenance log approval
ADM
(default)
CSC • Used to perform procedures unavailable to Admin
o Restore software
o Diagnostic procedures
Day +5
FSE • Used to perform procedures unavailable to the
Admin or CSC
o Edit configuration settings
o Maintenance and Diagnostic procedures
o Access to Task Manager
Superuser
code (in
reverse)
 Note: Ensure the system is returned to a non-FSE log-on upon completion of
service activities to prevent compliance risks, errors, and safety issues
Maintenance And
Diagnostic Screens
• The procedures in each section are grouped by module type, and then by
category
• Each category is represented by a tab on the screen; once a procedure is
initiated, step-by-step instructions walk the user through completion
• Available diagnostic procedures are based on user logon
System Backup • System backup is a recommended additional maintenance procedure for the
ARCHITECT System.
• Backups provide a means to transfer files onto a system drive and external media
to protect against data loss in the event of a hard disk failure or software database
error.
• System backup stores up to three backups (FIFO)System backup will create a
backup of the following three files to the D-drive, D partition, or F-drive.
o Module Calibrations – system calibration files, robo.cal, and ish.cal files
o System Configurations – default host and system parameters
o Module Database – system database file, M&D procedures; assay files and
calibrations, results, module and SCC configuration
• System backup requires 2 steps:
1. Create a backup
2. Copy the backup to external media

Topic Reference
M&D and
Software Backup
Activity
Time = 30 minutes
Purpose: To practice backup procedure on the i2000SR
Service tips:
• Follow M&D on-screen instructions closely to prevent errors
• Backup procedure requires 2 steps: steps to create and copy
• Backup procedure copies all data except base configuration &
ARCHITECT software
Action: Perform M&D 6041, Daily Maintenance; refer to ARCHITECT Operations
Manual, Section 9, if needed.
• Review M&D maintenance tabs (daily, weekly, monthly, etc.) and
maintenance log (F2)
Action: Perform a system backup.
To create a backup, select:1.
o System
o Utilities
o Backup Software
o Create Backup (F4)
To copy the created backup to external media, select2.
o System
o Diagnostics
o SCC
o Utilities
o 6004 Copy Backup Software
o Perform (F5)
o Proceed
o Type: 1 (copy backup software from X:drive to CD, in which X represents
the SCC backup drive)
Use the online ARCHITECT Operations Manual to locate and record the3.
section in the manual where you find customer-ordering information for
accessories and consumables with LNs.
_______________________________________________________________
Discussion: Instructor will check participant understanding through
observations during the activity and responses to review questions then clarify
key points.
Preventive
Maintenance
(PM) Introduction
Refer to the Planned Maintenance section in the service manual to access
the document link and answer the following questions.
What is the ISA for the Preventative Maintenance and Total Call1.
Procedure? _____________________________________________________
What is the recommended PM interval? __________________________2.
Are special tools required to complete the PM? YES/ NO (circle one)3.
List other documents in the ISA.4.
________________________________________________________________

Day 1 Basic Operations
Basic Operations
Objectives
• Understand system status and tasks performed during certain statuses
• Perform weekly maintenance
• Replace inventory, and demonstrate proper sample and reagent handling
• Perform sample, control, and/or calibration runs
• Use the ARCHITECT System software to perform routine procedures
Topic Reference
DELIVERY METHOD: Review in classroom or at the instrument using the on-board ARCHITECT System
Operations Manual.
System Status System status refers to the operational modes of the ARCHITECT System. The information is
displayed on the Snapshot screen. The processing modules and sample handlers have
several status types.
Below is an example of status progression from Offline to Running.
• Various tasks, such as reagent loading, can only be performed during certain
statuses.
o The following can be performed in any status
 Order patient samples
 Load RVs
 Empty waste
• A RUN can be initiated during the Stopped, Ready status or Scheduled Pause status
• QC and calibration orders should only be performed in the Running status to ensure
the system calculates the required sample volume
• Reagents can only be loaded in the Reagent Carousel during status Offline,
Stopped, Warming, or Ready.
• Trigger and pre-trigger bulk solutions can be loaded during an Offline, Stopped,
Warming, or Ready status
• Wash buffer solution can be loaded during Stopped, Warming, Ready, Scheduled
Pause, or Running status

Topic Reference
DELIVERY METHOD: Perform inventory and maintenance review at the instrument. Refer to the ARCHITECT
System Operations Manual.
System Inventory Instrument supplies, bulk solutions, and waste are checked and updated using the
Supply Status screen.
Bulk solutions
• Trigger (T) – sodium hydroxide solution used to produce chemiluminescent
reaction in the final read
• Pre-trigger (PT) – hydrogen peroxide solution used to split the acridinium dye from
the conjugate bound to the microparticle complex
o removal process prepares the acridinium dye for the addition of trigger solution
o Refrigerated in a dark container
o Has a 10-day on-board stability when running Estradiol assay; special
configuration for tracking this exception
• Wash buffer – used throughout assay processing
o used at the pipettors and the wash zones
o made manually or using the ARM or iARM at a 9:1 dilution of water to wash
buffer
 Note: The following tasks are permitted during Running status:
 Adding wash buffer, and RVs
 ordering samples
 emptying waste
System
Maintenance
M&D 6041 Daily Maintenance: cleans and verifies backup performed in <30 days
Weekly maintenance procedures
• M&D 6012 Air Filter Cleaning – clean the waste center and process module filters
• M&D 6014 Pipettor Probe Cleaning –clean the outside of the pipettor probes to
remove salt buildup
• M&D 6015 WZ Probe Cleaning- Manual – clean the WZ probes to remove salt
buildup
Many maintenance procedures minimize WAM 3700 and LLS top errors, as well as
related component replacement - WZ probe, pipettor probe, and WZ thermistor tubing
Inventory and
Weekly
Maintenance
Activity
Time = 45 minutes
Purpose: To familiarize participants with weekly maintenance procedures and
performing inventory updates
Action: Perform the following system preparations; refer to online ARCHITECT
Operations Manual, Section 9.
 Inventory updates, as needed
 M&D 6012 Air Filter Cleaning
 M&D 6014 Pipettor Probe Cleaning
 M&D 6015 WZ Probe Cleaning Manual
Discussion: Discuss what is performed during these procedures, and the importance of
completing each procedure; discuss normal versus abnormal observations.

Topic Reference
DELIVERY METHOD: Perform with software screens at the instrument. Refer to ARCHITECT System Operations
Manual and ARCHITECT Basic Operation Flow Chart Job Aid.
Sample Overview Sample vessels used for testing are placed in either ARCHITECT
Sample Cups or acceptable, appropriate tubes.
• Calibrations and low volume samples require the use of
ARCHITECT Sample Cups for sampling to prevent errors
• Sample should be added to cups under the 1400μL cup
line designation to prevent overfilling errors associated
with LLS errors
• Sample cups contain 3 approximate volume indicators
(lines)
• Sample are placed into Sample Carriers
o Ensure all samples are free of bubbles, foam, and debris to prevent errors
o Carriers with samples can be placed:
 directly into the RSH Priority Sections for sampling
 into Sample Trays then into RSH Routine Bays for sampling
Sample Orders
• Calibration
• Controls
• Patient
Sample ordering is performed in the software screens for Patient orders/control
orders/calibration orders
• When ordering samples. the carrier (C) and position (P) information is manually
required for most service operations related tasks
• Patient Orders require a sample identifier or SID (sample id number)
• Control orders may be single or multiconstituent and require selecting:
o control level
o lot number
o expiration data
• Calibration orders require identifying the options:
o calibrator lot
o expiration data
• When samples are ordered:
o the system software calculates the minimum sample cup volume required for
testing
• Only a Printed ORDERLIST provides the required testing volume for each sample
dilutions and replicates can be selected for a specific assay during the ordering
process
• Once samples are ordered and inserted into the RSH, the status of the sample is
viewed In the ORDER STATUS screen

Topic Reference
Basic Run Activity
Time = 60 minutes
Purpose: To familiarize participants with ordering QC/samples required at a customer
site to complete verification testing after instrument repair
Service tips:
• The Orderlist Report is the only location where required sample volume is found for
ordered samples.
• Ensure samples, controls, and reagent bottles are devoid of foam and bubbles;
correctly remove any foam and bubbles present.
• Place processing module and RSH into Running status prior to ordering samples in
order to improve turnaround time.
• Schedule as priority all sample cups with volume less than 150 μL to avoid
concentration effects due to sample evaporation.
• All routine scheduled samples must have minimum volume of at least 150 μL in
sample cups to ensure accurate liquid level detection.
• Overfilling sample cups above 1400 μL mark can create LLS errors.
• Select control assay or control name column to align and easily find all assay
information prior to printing data.
Action: Perform the following key operations procedures used in troubleshooting and
repairs; refer to the online ARCHITECT System Operations Manual as needed.
 Note: Refer to ARCHITECT Basic Operation Flow Chart Job Aid as needed.
 Order calibration, all levels of single analyte controls for the assays calibrating,
and samples (optional) for assays identified by the instructor to start a basic
run.
Assays to calibrate and run all controls levels: __________________________
 Print an Orderlist Report.
 Load calibrators, QC, and samples (if used) in the carriers and start a basic
run
 Review test status descriptions in the ORDER STATUS screen during the run.
 Evaluate calibration validity by checking QC results are within expected
range
Discussion: Instructor will check for participant understanding through observation of
the activity and responses to review questions, then clarify key points.

Day 1 Assay Configuration
Assay Configuration
Objectives
• Perform assay installation
• Describe basic operational procedures/protocols including
o When an assay calibration is required
o Calibration status
• Evaluate QC and precision data
Topic Reference
DELIVERY METHOD: Perform at the instrument using the software screens. Refer to the ARCHITECT Operations
Manual, Section 2, Installation Procedures and Special Requirements – System Configuration –
Configuration Screen – QC – Cal Settings View/ Configure Single Analyte Window.
Configuration:
• Assay
Installation
• QC
Configuration
Assay configuration is performed during installation and for some troubleshooting
situations and may include:
• Assay installation using M&D 6114 Install/Delete Assays
o Assays can be installed from either:
 an i2000SR assay disks, or
 downloaded assay files copied from the ADD commercial Website portal
Assay Files section
• Single Analyte QC configuration from the QC - Cal settings view
o QC is configured for assay evaluation for the purpose of:
 separating support personnel generated data from customer
 obtaining calculated statistics easily for evaluating assay precision

Topic Reference
Assay Installation
and QC
Configuration
Activity
Time = 30 minutes
Purpose: to familiarize participants with assay installation required at a customer site as
part of system installation
Action: perform the following procedures
 Refer to the ARCHITECT Operations Manual, Section 2, Installation
Procedures and Special Requirements – System Configuration –
Configuration Screen – QC – Cal Settings View
 Select M&D 6114 Install/Delete Assays
o Install an assay as recommended by instructor,
_______________________________________________________________
 Configure QC for assay installed
 At the Snapshot screen select
− System/Configuration/QC-Cal Settings/QC-Single Analyte
− Select the assay
− Configure (F6)
 Click the drop-down box next to lot no and select New Lot
 Type the following information for the New Level
− Name: Service Precision
− Control Name: FSPrec 1
− Expiration Date: enter 1 year from current date
− Expected Mean: 5000
− Expected SD: 5000
 Select
− Add Level
− Done
− System radio button
− Assay parameters
− Enable the assay at assay availability
 Locate the assay number for the assay installed above:
 Select:
− System/ Configuration/ Assay Parameters/ Assay Installed/ Details
 Record the assay number: _____________________________________
 Select M&D 6114 Install/Delete Assays and delete configured assay
Discussion: Assay installation and calibration is part of installation verification. Check
for understanding by observing the activity, and clarify any key points.

Assay Calibration
Topic Reference
DELIVERY METHOD: Perform software screen review at the instrument. Refer to ARCHITECT System Operations
Manual, Section 2, Procedures – Configuration Screen – QC – Cal Settings View.
Assay Calibration Calibration Requirements:
• Assays must be calibrated before samples can be analyzed on the ARCHITECT
System.
• Assay calibrations require assay-specific calibrators for analysis.
• Acceptable calibration curves are valid when QC is run and data in within
specifications
Assay calibration frequency options:
• Mandatory or optional
• Reasons for a mandatory calibration include
o A new reagent lot number
o Documentation accompanying a new version of an existing assay file states
calibration is required
o A new assay file that requires calibration is installed
o The ARCHITECT System is installed (no calibration data exists)
o ARCHITECT System hard drive is replaced and files were not backed up
Calibration Data:
• ARCHITECT Systems measure RLU (relative light units) values and use different
mathematical methods to calculate results:
o 6- and 2-point
o Index
 Note: To prevent calibration failures, carriers for 6-point calibrators must be:
 sequentially numbered
 inserted into the RSH at the same time
 loaded into the RSH so calibrator A-E is inserted first then the carrier with F-
calibrator is inserted second
Stored Calibrations
• Active – values are within specifications and the system software will calculate
patient and QC results from this curve
• Failed –values fall outside specifications; if an active curve exists for a reagent lot,
the system software calculates patient and QC results from the existing active
curve
• Inactive – older, previously active curve superseded by a more recent calibration;
an inactive curve status is displayed only on the Calibration History screen
o 1 calibration curve is stored per lot number
o 4 different reagent calibration curve lot numbers are stored at one time before
overwriting information of the oldest stored curve

Assay Precision
Topic Reference
DELIVERY METHOD: Introduce key precision points. Refer to ARCHITECT Systems Assay Information/ iSystem
Assay Information or ARCHITECT Operations Manual/ Verification of iSystem assay claims Appendix B.
Assay Precision Precision measures the reproducibility or predictability of the instrument and assay to
produce the same result.
Precision is measured by:
• Performing a minimum of 20 replicates
• Reviewing run results CV%
• Comparing CV% results with the expected result listed in a similar assay level in the
assay insert
Precision Activity
Time = 30 minutes
Purpose: To familiarize participants with calibrations and QC configuration using the
service and support manual procedure P-24 Precision Run.
Service Tips
• Analysis of control data will occur when samples are ordered through the
configured QC names
• Add all 6-point calibrators to consecutively labeled sample carriers
• Select control assay or control name column to align and easily find all assay
information prior to printing data
Action: Perform the following tasks using the P-24 Precision Run procedure Actions
listed in the Service Manual; instructor will provide assay(s) and control level(s) to use:
Configure Single Analyte Control Precision file using the assay(s) and control1.
levels designated by instructor.
Assay(s) and level(s): _________________________________________________
Order and run assay calibration(s) designated by instructor.2.
Assay(s) to calibrate: _________________________________________________
Order and perform precision run (20 replicates [2 cups of 10 per assay]) or as3.
designated by the instructor.
Assay(s) and level(s): _________________________________________________
Confirm precision data results4.
Control #1 results CV%: _______________________ Pass / Fail (circle one)
Control #2 results CV%: _______________________ Pass / Fail (circle one)
Troubleshooting for failed assay(s): ____________________________________
______________________________________________________________________
 Note: Once assay run is initiated the instructor may request that you return to
class to continue precision run/activity discussion.
Discussion: Where can the acceptable %CV for an assay be located?

Assay Quality Control
Topic Reference
DELIVERY METHOD: Review QC software screens at the instrument. Refer to the ARCHITECT Operations
Manual, Section 5, Operating instructions, Quality Control Analysis, Levey-Jennings graph screen, and
QC summary review screen.
QC Analysis QC analysis is the process of monitoring control activity using control reports and
Levey-Jennings graphs.
QC Summary Screen:
• used to evaluate statistics on configured controls
• select a column header to organize the displayed QC data
• data may be printed or displayed as a Levey-Jennings graph
Levey-Jennings graph:
• a trend plot of data for a selected control
• displays plotted data within a range of ± 3 SD from the specific assay mean
• limited to 31 days of data
• displays a maximum of 6 graphs (3 per page)
• should be monitored for shifts, trends, accuracy, precision, and other quality
performance indicators

Summary – Operations Troubleshooting
Operations Common Related Errors Related Procedures/References
Basic
Operations
• Control Issues
• Control values out of range (OOR)
o Calibration errors
 Intercept OOR
 Curve validity check failed
 Fit response too low for a specific
calibrator level
 Instability
o Assay exceptions
• P-24 Precision Run (refer also to
Operations Manual and assay inserts)
o Calibration orders
o Control orders
o Sample orders
o Single analyte control configuration
– Operations Manual
o Precision run
• Control and/or sample run – Operations
Manual
• Reagent, consumable, accessory,
good lab practice – refer to Operations
Manual and assay inserts
• iSystem QRG (Quick Reference Guide)
– compare passed and failed
calibration RLU details

DAY 1 REVIEW QUESTIONS
1. Identify where one finds the minimum sample volume required for testing.
2. The graduation lines on the sample cups are at ________ μL, __________ μL, and __________ μL.
3. What three tasks can be performed during any status on the i2000SR System?
4. Where is the TSB sticker located on the i2000SR System?
5. List the steps to access the i-Systems quick reference resource containing the assay (pipetting) protocol
type in MyGSS. Then use the resource to identify the assay protocol type for the Total T4 assay.
6. Is the ARCHITECT iARM the same as the ARM? True or False (circle one)
7. What is the expected total %CV recovery for a 20 replicate precision on TSH with a mean of
approximately 5.5?
Continued on the next page.

8. Identify the i2000SR components labeled in the picture below.
a. k. u.
b. l. v.
c. m. w.
d. n. x.
e. o. y.
f. p. z.
g. q. aa.
h. r. bb.
i. s. cc.
j. t. dd.
Day 1 Review Questions

Day 2 Service Tools
Day 2
Review/Debrief Day 1 – 10 minutes
• Review PM Checklist
• Basic troubleshooting
• Instrument overview
• Basic operations
o Assay configuration
o QC and precision
Service Tools
Objectives
• Access information on MyGSS necessary to identify and resolve operational and hardware errors
• Reinforce when/how to use Service Tools in service tasks
• Review Task Manager location, log on, and functions
• Demonstrate AbbottLink screen data, instrument monitoring, and investigative tool activities
Topic Reference
DELIVERY METHOD: Review information at the instrument or classroom.
Task Manager Task Manager provides service personnel access to the system’s hard drive for the
following situations:
• Performance of an ISA or TSB
• Obtain data for investigation(s)
• SCC installation procedures
• Troubleshoot system or software related errors
• Setup or edit printer or replacement
• Perform touch screen calibration
FS logon is required to access the Task Manager from the system area.
 Note: Prior to leaving the site, you are required to return the system to the
general operator level of access to prevent untrained individuals from
accessing otherwise unavailable areas.

Day 2 Service Tools
Service Tools (Continued)
Topic Reference
i2000SR Service
Manual
Refer to the ARCHITECT i2000SR Service and Support Manual, Section 5, Procedures.
• Section 1 i2000 / i2000SR Overview: contains general information and some basic
diagrams of the main system areas
• Section 2 Troubleshooting: contains block/functional diagrams, cable locator, and
basic system power and electronics information
 Note: Some service manual references relates only to the ARCHITECT i2000.
Carefully review data to ensure it applies to the i2000SR for use.
• Section 5 Procedures/CLI Commands: CLI (command line interpreter) commands
are unrestricted software commands used to help isolate failures or verify functions
unavailable in M&Ds
o GPPM Procedure Locator provides references to all information in the service
manual (M&D and P procedures), as well as ISA & TSB documents.
! Caution: To prevent component or system damage, commands must be used as
directed in ARCHITECT i2000SR Service &Support Manual, Section 5,
Procedures/ CLI Commands
ARCHITECT Terminal • Used to connect and monitor i2000SR or RSH boot-up sequence from the card
cage controller board for troubleshooting hardware or SCC communication issues
o Requires a direct serial connection to the RS232 serial port on the card cage
using a:
 special cable set
 SCC configured window
o Similar to previous HyperTerminal procedure
 Note: Procedure is reviewed in a later section.

Day 2 Power Distribution and Boards
Power Distribution and Boards
Objectives
• Identify physical location, function, and voltages of power system components and circuit boards
• Describe function of power subsystem and distribution of voltages
• Perform key removal, replacement, and verification procedures
• Use diagnostic tools and interpret data to isolate the root cause of power system and board failures
Topic Reference
DELIVERY METHOD: Review pre-site checklist information in the classroom and components at the instrument.
Power Distribution
Subsystem
Refer to the ARCHITECT i2000SR Service and Support Manual, Section 7, Pre-Site
Interview and Inspection – Pre-Site Checklist for the following discussions.
• Review the pre-site power specifications for the i2000SR for
o Electrical supply requirements
o Power cord connection
o Power measurement information
o Include auto-ranging information
o UPS information
Refer to the ARCHITECT i2000SR Service &Support Manual, Section 1 i2000 / i2000SR
Overview/Power Distribution & Logic and Section 2 Troubleshooting, Power Supply
for the following discussions.
• Identify the following on the i2000SR power supply:
o Minimum card cage and power supply cable connections
 Connections for J907, J909, J928, and J930 must be connected for the
power supply to remain ON
o Indicator LEDs
 LEDs provide indicators for normal,
abnormal, and maintenance mode
 Power is removed and errors will
occur for over & under voltage
conditions
 Maintenance Mode and M&D 5716
Turn 36V Power Off and On are used
to remove 36VDC from components
o Test points for voltage measurements
and fuses are located on the card cage backplane
o Cable labels and cable bundles
Refer to ARCHITECT i2000SR Service &Support Manual, Section 2 Troubleshooting,
Cable Locator.

Day 2 Power Supply Components
Power Supply Components
Topic Reference
DELIVERY METHOD: Review components at the instrument. Refer also to ARCHITECT i2000SR Service &Support
Manual, Section 2 Troubleshooting, i2000SR System Electronics.
Power Supply
Component
Sub-
Component
Voltage Function
AC
Module
Power Entry,
EMI Filter,
Control, &
Monitor
200VAC
• Provides 200VAC to Refrigerator & Vacuum
Pump
• Power Switch:
- is both a power switch and circuit breaker
- 30 Amp fuse (Hold Switch up 3 seconds to go
past surge and powers on properly )
• Voltage and frequency input requires a jumper
selection
 Note: Jumper must be correctly set to
keep the switch closed and prevent the
power supply monitoring system from
detecting errors.
• Monitors system power & input/ output control
signals to card cage backplane
Heater Board
27VAC
• Provides 27VAC and fuse protection on the
Heater Board for:
o Process Path Heaters
o Wash Zone 1 and 2 Heater
o Trigger Heater
o Pre-Trigger Heater
• Status LEDs display heating cycle
o 2 LEDs are unused/ spare- F9 & F12
• Voltage is supplied directly to 6 process path
heaters
DC
Modules
Quad Board
5VDC,
+12VDC,
24VDC
• LEDs indicate 5VDC & +12VDC, fuse protected,
power
o powers card cage logic backplane area
o protected by card cage backplane fuses
o board contains replaceable fuses
• Provides 24VDC directly to cooling fans- unfused
36VDC Module
Board (middle)
36VDC • LED indicates 36 VDC, fuse protected, power to:
o card cage power backplane area
o protected by card cage backplane fuses
o board contains replaceable fuses
36VDC Sample
Handler Board 36VDC
Fans (2)
24VDC
• Fans (2): 24VDC from Quad Board
o replaceable
• Refer to the ARCHITECT i2000SR Service &Support Manual, Section 5 Parts List or
GPPM to ensure i Systems compatibility.

Topic Reference
Power and
Power
Distribution
Activity
Time = 20
minutes
Purpose: Familiarize participants with system power and related service tools.
Action: Perform the following power related activities.
 Refer to the ARCHITECT i2000SR Service and Support Manual to access the
procedures listed in this activity and for additional information
 Remove i2000SR back right and power supply covers then identify and observe
the following components (DO NOT REMOVE):
− Quad Board LEDs
− Heater Board and LEDs
− 36VDC Boards LEDs
− Power Configuration Jumper and Frequency setting
 Observe the LEDs on the Main Power Supply Boards and record any LEDs OFF.
___________________________________________________________________________
___________________________________________________________________________
Action: Perform M&Ds and observe the Power Supply LED patterns.
 Perform M&D 5715 Turn 36V Power off and on then record changes to LEDs on the
power supply boards. _____________________________________________________
___________________________________________________________________________
___________________________________________________________________________
 Exit M&D 5716
Action: Use the ARCHITECT i2000SR Service and Support Manual / General Data /i2000sr
Overview/ Power Distribution and Logic and Troubleshooting/ Power Supply to answer
the questions below related to power and power distribution.
1. If a Quad Board failed and 5VDC was not present at the Card Cage, where would
you measure the 5VDC voltage output specifically?
___________________________________________________________________________
2. If there was a +12VDC power failure, what systems or components would be
affected?
___________________________________________________________________________
___________________________________________________________________________

Topic Reference
Power Activity
(Continued)
Purpose: To familiarize participants with power distribution, voltage, and Service Tools
related to the i2000SR power.
Action: Complete the service scenario below.
Scenario During an installation, the RSH and processing module remains in an
Offline status after powering on. The following troubleshooting STEPs
were performed and the issues were unresolved.
• Presite visit review of AbbottLink instrument messages did not show
any 8000 error codes or other power related errors
• Cycled power
• No holding current on processing module motor subassemblies
Develop a
repair plan
List the following to use to begin to troubleshoot the error condition:
a) AST Tools: __________________________________________________
_________________________________________________________
b) List key diagnostic indicators to check during an instrument review:
____________________________________________________
_________________________________________________________
_________________________________________________________
c) Identify procedures and tools to assist with problem resolutions:
____________________________________________________
____________________________________________________
____________________________________________________
d) Record possible causes for the above issue:
____________________________________________________
____________________________________________________
____________________________________________________
Continued on next page

Topic Reference
Power Activity
(Continued) Record Ticket
Data
The issue was resolved by replacing a fuse on the card cage.
Complete the following using this information.
e.) Work Done Code = __________________________________________
If the power supply was determined to be the failure, complete the
following:
f.) What is the GSR Avg. Unit Cost (Standard) for the part?
____________________________________________________
g.) Is the power supply a high cost part? Yes/ No (circle one)
h.) What indicators are available to inform you the part is a HCP?
_________________________________________________________
_________________________________________________________
i.) Where do you find the process to get the HCP approved?
_____________________________________________________
_____________________________________________________

Day 2 Card Cage Boards
Card Cage Boards
Topic Reference
DELIVERY METHOD: Review components at the instrument. Refer to ARCHITECT i2000SR Service and Support
Manual, Section 2, Troubleshooting – i2000SR Card Cage, Power Supply, and Section 5, Parts List, or
GPPM to ensure component compatibility.
Card Cage Boards:
Upper Card Cage
Slots
Component Function
Indexer
Boards (4)
• Motor controller, tracks encoder signal, & monitors home
sensors
• Indexer slot 2 is used for the RSH
• Indexer Boards are interchangeable:
o old styles have jumpers; refer to board R&R for information
• Communicates with Controller Boards, Motor Driver Boards &
other bds.
LLS Board (4) • Sets transmitting frequency for pipettor probes
o 1 board/pipettor
o Frequency is determined by slot (location) in Card Cage
o Controls LLS function by processing data from LLS antenna
• Controls LLS and pressure monitor functions
CMIA Optics
Board
• Controls CMIA Reader, amplifies and converts output signals
to digital signal
• Contains miscellaneous sensor signals
• Used for Minimum Board Testing
Module
Controller
Board
• Functions as a CPU on processing module
o Used for Minimum Board Testing
• Card Cage contains 2 controllers
o Module Controller- for the processing module functions
o RSH controller- card cage slot #3 is for RSH functions
• Only boards to communicate with SCC
• Communicates with Reagent Bar Code Reader(s) and other
device controllers
Temperature
Controller
Board
• Provides Heater control instructions to the Power Supply
Heater Board
• Receives and processes thermistor signals
• Must cycle power to Processing Module to reset

Card Cage Boards (Continued)
Topic Reference
Card Cage Boards:
Lower Card Cage
Slots
Component Function
Motor Driver
(5)
• Energizes/drives motor using 36VDC (motor movement)
• Receives motor control signals from Indexer boards
• Boards are the same and can be interchanged
• Card Cage slot #2 is for the RSH motor drive
DC Driver I/O • Provides 36VDC to solenoids, diverters, valves, and vortexers
(ITV)
• Contains fuses in newer style boards
• Contains digital segment display
o Flashes a fuse number when fuse is damaged
Minimum Board
Configuration
• Used to test boot to the Stopped Status
• Assists in diagnosing the cause preventing the system from reaching an Online or
Stopped status and can be the result of:
o System lock-up errors
o Boot-up failures
o Voltage problems
o Software errors
o Board failures (usually logic boards)
• Required boards for the i2000SR to boot to the Stopped Status:
o Module Controller
o CMIA Optics
Temperature and
Power Monitoring
• CPU monitors temperature & power conditions and if an error conditions is
detected, the main power breaker will power off
o AC Power Fail - indicates AC power is insufficient to maintain regulation of DC
outputs
o Over Temperature - indicates excessive AC-DC converter temperatures
o Under Voltage - indicates under voltage condition
o Over Voltage - indicates an over voltage condition

Topic Reference
Power & Card
Cage
Troubleshooting
(Optional)
Instructor-Led
Group Activity
Time = 15
minutes
Purpose: to familiarize participants with troubleshooting procedures used to assist with
initialization errors
Service Tips:
• Minimum Board Configuration allows the instrument to boot to the Stopped status
with only the Module Controller and the CMIA Optics Boards.
Action: Perform the following procedures and observe Card Cage LEDs and system status.
1. Minimum Board Configuration
 Power OFF the processing module
 Release all top card cage boards from the backplane except the CMIA Optics
and Module Controller
 Power ON the i2000SR
 Observe card cage LEDs and system status
 Power off the processing module and reseat all removed card cage boards
 Power on and observe card cage LEDs and system status
When would the minimum board configuration be useful? ____________________
____________________________________________________________________________
2. Perform ARCHITECT Terminal to view i2000 boot-up from the Controller board.
 Power OFF the instrument
 Note: Ensure the ARM system configuration is off to access this port.
 Select:
 SYSTEMS
 Task Manager
 Type: EXPLORER
 Select:
 Program Files
 ARCHITECT Terminal
 Open ARCHITECT Terminal.exe file
 Select:
 File
 New Connection:
− Open Port
− Com X where X = the port
 Note: Recommend using ARM port COM 4 for F platforms and higher.
i2000 Connection RSH Connection
J45 - bottom
Card Cage
J46 - top
Card Cage

Topic Reference
Power & Card
Cage
Troubleshooting
(Optional)
Instructor-Led
Group Activity
continued
 Connect Instrument debug cables to the card cage port
 Connect adapter cable to the correct back Com port number you
configured
 Connect instrument cable to the SCC adaptor cable
 Power On the instrument
 Observe boot sequence on SCC monitor
 Record errors encountered during instrument boot-up and use KM to assist
with troubleshooting.
 Remove debug cables from the instrument Card Cage
 Remove adaptor from the back of the SCC CPU platform, or Edgeport
 Note: Ensure all SCC cable connections are secured and any disconnected
cables are to the original ports.
 Close all windows
 Return System Configuration for the ARM to original settings if edited
previously.
Discussion: Check for understanding by observing the activity, and clarify key points.
Card Cage and
Board Activity
Time = 40 minutes
Purpose: Learn power-related component removal and procedures for servicing the
i2000SR.
Service Tips:
• Older Indexer Boards require jumper configuration to address the specific slot.
Refer to the board R&R procedure for settings.
• The Card Cage contains many redundant boards to use for troubleshooting,
including the RSH board section.
• The DC Driver I/O contains a display segment and will flash a fuse number when a
fuse fails.
Action: Perform the following verification activities.
 Perform M&D 6008 Controller Configuration (i2000 controller board)
 Perform Procedure P-37 Card Cage Fan Filter Cleaning
 Perform M&D 5700 fuse status
 Perform M&D 6035 PC Board Test
Discussion: Check for understanding by observing the activity, and clarify key points.

Summary – Power and Boards Troubleshooting
Component Common Related Errors Related Procedures
Power Supply • Breaker automatically shuts down
• No power distribution from power
supply to Processing Module or RSH
• Processing Module and/or RSH Offline
status
• Check power supply frequency and
voltage jumper setting
• Observe power supply LEDs
• Card cage test point voltage check
• Incoming voltage check
• Check power supply fuses
• M&D 5716 Turn 36V Power Off and On
• Check UPS and setting is RUN Mode
• Ensure power supply securely
connected to card cage
• ARCHITECT Terminal
Card Cage • Processing Module and/or RSH Offline
status
• No holding current on motor(s)
• OFFLINE status
• Card Cage Board LEDs display Red
after boot-up initialization
• M&D 5720 Fuse Status
o Check backplane fuses
• Review Message History files
• Observe Card Cage Board LEDs
• Card Cage jumper incorrectly
configured
• Minimum Board Configuration
Boards • No holding current on motor(s)
• LLS or PM errors
• Motor step loss
• Component homing failure
• Frequency absent at Pipettor Probe
• OFFLINE status
• Check DC I/O Driver Board display
segment is clear
o Check board fuses
• Minimum Board Configuration
• M&D 6200 CLI Terminal Simulator – CLI
Commands
• M&D 4200 Functional Test Areas
• M&D 6035 PC Board Test
• Measure LLS frequency at the probes
• Check distribution board LEDs
• M&D 4150 Functional Test Areas

Day 2 Robotics I
Robotics I
Objectives
• Identify function and physical location of process path, RV loader
• Identify top errors and common replaced parts
• Perform key robotic removal, replacement, and verification procedures
• Use diagnostic tools and interpret data to isolate the root cause of robotic related failures
Topic Reference
DELIVERY METHOD: Review information in classroom. Refer to ARCHITECT i2000SR Service and Support
Manual, Section 1, General Data – i2000SR Module Overview, Immunoassay Processing and pre-learning
CBT i2000sr Instrument Overview for CMIA theory and Sample Progression.
General Robotics Review the following for the i2000 system:
• Top replaced process path component related parts and issues
• Process Path rotates RVs 1 position every 18 seconds counterclockwise in a lock-
step movement
 Refer also to Appendix B- Supplemental Information Process Path
Components Functionality and Process Path Components.
General Service Tips
• Motors, valves, and vortexers all use 36VDC
• All robotic motors have a holding current shortly after power on that provides
resistance when attempting to manually move a component
• Home sensor and encoder signals are routed and monitored at the Indexer Board
• Motor speed and direction movement data routes from an Indexer to a Motor
Driver Board.
• Home sensors send signals to through a local sensor board containing LEDs that
will toggle off/on when the component’s home flag moves.
• M&D or CLI commands test functions of robotic assemblies

Day 2 Robotics I – Process Path and RV Loader
Robotics I – Process Path and RV Loader
Topic Reference
DELIVERY METHOD: Review components at the instrument. Refer to Service and Support Manual, Section 1,
i2000 Module Overview.
Process Path (PP)
Components Component Function
Process Path
(PP)
• Teflon coated , circular assembly with 2 channels or tracks:
o Inner: a holding area for clean RVs
o Outer: allows for assay processing and reads to occur
• Provides an incubated environment for assay reaction
process
• Offers access points for various subassemblies to perform
steps required for assay processing
o liquid dispense/aspiration points
o wash points as necessary for the supported assay
protocols
o optical reads
• Holds replaceable magnets (3) to allow microparticle
capture when RVs are positioned at locations:
o optics read
o Wash Zones (2)
• Generates a pop-up error for a successful PP motor stall
recovery:
o 5106 Process path jam was detected and a recovery was
successfully performed. Process path may require
servicing.
Process Path
Disk & Home
Sensor
• Supports and guides 112 RV positions in PP
• Contains disk homing holes to pass through the sensor and used
only during initialization
Process Path
Cover
• Mounted to the process path assembly
o Holds subassemblies used for assay processing
o Blocks light and helps maintain a heated environment
o contains an RV Access Door used during M&D procedures
Process Path
Motor
• 36VDC motor indexes the PP disk counterclockwise one RV position
every 18 seconds
• Will attempt to correct jam encountered and display a successful
or error pop-up
• Motor is encoded so that each RV position has a home position
• Uses motor driver #1 and indexer #1
PP Heaters (6)
& Thermistors
• 27VAC heater pads (6) mounted to the underside of the PP
• Heaters are independently replaceable
• Each heater contains an embedded thermistor and used for
control

Topic Reference
i2000 Module Overview.
RV Loader
Assembly
Components
Topic Reference
RV Loader
Transport
The RV Loader orients reaction vessels
(RVs) and inserts them into the inner
track on the process path. The loader
consists of two main assemblies:
• RV Loader (orienter) Wheel
• RV Loader Transport
RV Loader
Sensor Board
#6
• M&D 3131 RV Loader Sensor Calibration, the board
Calibration Switch, and board 4 LEDs enable users to
calibrate the detection of RVs
• Contains 4 sensor the on underside of transport to detect the
presence of RVs in the loader and PP
o Insertion Point
Sensor: Detects an
open spot in the
Process Path for an
RV to be loaded
from the RV
Transport (Insertion
Point)
o Load Point Sensor:
 It senses when
the RV Transport
is full of RVs.
 Detection of the
RV is at position
just prior to
delivery into the Process Path inner track (Load Point).
o Drop Point Sensor: Detects an RV at the position where
the RV transfers from the Orienter Wheel to the RV
Transport (Drop Point).
RV Orienter
Wheel
• Randomly picks up RVs from the hopper and orients them for
loading into RV transport
• RV Loader Belt is replaceable
RV Hopper • Storage for up to 2000 loose RVs
• Contains a RV Level Sensor and Baffle

Process Path Related Components
Topic Reference
Diverters(4)
Component Function/Description
RV Load
Diverter
• 36VDC solenoid that moves clean RVs from Inner PP track to
the Outer PP track when RVs are needed for processing:
o Shutter solenoid energizes to lift shutter arm up
Load solenoid energizes to push RV from inner to outer track
RV Unload
Diverter
• 36VDC solenoid that rotates RVs 90 degrees to allow used
RV:
o Clears the PP Disk slots
o Drops from outer track into Solid Waste Container using
the waste chute
Wash Zone
Diverter
• Directs RVs to one of 2 paths:
o 2-Step assays: moves RVs through the wash zone where a
wash occurs at WZ1
o 1-Step assays: RVs move to the outside of WZ1 and by-
pass the first wash area
STAT Diverter • 36VDC energized solenoid:
o moves clean RVs from Inner PP track to Outer PP track
during STAT sample processing
o RV pushes past the shutter moving it up out of the way
• when solenoid is non-energized it is used to keep RV in the
inner track
• older assembly contains a loose, unsecured shutter that is
easily lost; the new diverters have the shutter secured
Diverter Service Tips:
• Stat Diverter easily mis-seated creating leaks and WAM errors when an RV is
unable to enter the outer PP track
• Movement errors from liquid damage or build-up

Process Path Related Components (Continued)
Topic Reference
Additional Process
Path Components
Vortexer Service Tips:
• Ensure Vortexers are seated properly to prevent errors.
• Motors are under the Process Path and damaged if PP leaks occur.
o Movement errors can occur from liquid damage or build-up.
• Check the Vortexer cup easily moves up and down.
• Ensure Vortexer mounting arrow points to the inside of the Process Path when
locked.
• Vortexers can operate over a range of speeds (RPMs)
• Stat Diverter is easily mis-seated creating leaks, PP jams, and WAM errors when an
RV is unable to enter the outer PP track
Wash Zone
Mechanisms
(2)
• 2 Interchangeable assemblies
o Wash Zone 1 (WZ1)
o Wash Zone 2 (WZ2)
• Moves Wash Zone Probes up and down into the RV to
aspirate fluid from the bottom of the RV.
 Note: Wash zones will be discussed further in the Fluidics
Module
Vortexers (4) • 36VDC is used to raise the vortexer cup and move the RV
back and forth to create mixing
• Reverse voltage to move cup down and out of PP
• 4 vortexers attached to underside of PP
o Vortexer #1:at PP position 3
 mixes RV contents after addition of Reagent 1
o Vortexer #2: at PP position 72
o Vortexer #3: at PP position 94
 this position must be have either the vortexer with the
black dot indicator or metal installed
 mixes RV contents after addition of Pre-Trigger
o STAT Vortexer: at PP position 49

Topic Reference
RV Loader Belt
Replacement
Optional -
Instructor-Led
Group Activity
Time = 15 minutes
Purpose: Review tools and repair process for replacing the RV Loader Belt.
Service Tips:
• The Transfer Belt Alignment Aid tool checks the belts are properly aligned at the
drop point.
• Before reinstalling the loader, check the RV drops smoothly at 3 locations:
o from the Orienter Wheel to the drop point
o the loader insertion point to the PP disk
o above loader space at PP disk by manual insertion of RV into PP
Action: Use ISA 116-085 RV Loader Services, VIII. PROCEDURE: Transfer Mechanism
Service to demonstrate the RV Loader belt replacement procedure.
Discussion: Check for understanding through observations and clarify any key points
Process Path & RV
Loader Activity
Time = 90 minutes
Purpose: Perform key maintenance, removal and verification procedures associated
with PP and RV Loader repairs
Service Tips:
• Ensure WZ probes remain undamaged
• Cables and wires should not twisted and damaged
• Replace Unloader in proper orientation to prevent errors.
• Use only distilled water to clean process path and components.
• Use the LEDs on the sensor boards to check component and signal function.
Action: Perform the following procedures used during troubleshooting and repairs.
Refer also to ISA 116-128 PM.
 Remove, and/or locate key, components as directed below:
 Turn Processing Module System Power OFF
 REMOVE the following components:
− RV Loader Assembly RR A1.05
− Process Path Cover RR B2.01
− Process Path Disk RR B2.02
− Vortexer #2 RR B2.10
 Clean Process Path Cover, Disk and Path
 Locate the following components:
 RV Loader Wheel & belt
 Sensor Board #6 & LEDs (4)
 RV Hopper Level Sensor
 PP Thermistors B1.03 (6)
Continued On The Next Page

Topic Reference
Process Path & RV
Loader Activity
Continued
Action: Perform Process Path Motor CLI Commands to verify function of replaced
components.
 Note: This activity may be performed as an instructor-led activity.
 Perform M&D 6200 CLI Terminal Simulator
 With Process Path Cover mechanisms mounted but not secured with screws,
insert 10 RVs in both the inner and outer lane of Process Path
1. At the Snapshot screen select:
 System
 Diagnostics
 SCC radio button
 Utilities
 6200 CLI Simulator
2. Type CLI Commands as follows:
 SET_MODULE X
 HOME 0 0
 OMS 0 JG1000
3. Observe Process Path Cover for slight movement indicating obstructions
or debris in Process Path or Cover. Make note of these areas to clean
again.
4. Type CLI Command to STOP motor:
 OMS 0 ST
5. Repeat, as directed by instructor, until Process Path is clean
6. Tighten all components
Action: Perform the PP and RV Loader verification procedures.
 M&D 3131 RV Loader Sensor Calibration
 M&D 1112 R1 Pipettor Calibration
 Note: Sample & STAT Pipettor Calibrations will be performed in a later activity.
Discussion: Check for understanding by observation of the activity and clarify any key
points
Module # = X
1 = i2000SR
2 = ci8200

Day 2 Robotics II – Reagent Management
Robotics II – Reagent Management
Objectives
• Identify the functions and physical location of reagent-related area components
• Perform key removal, replacement, verification, and alignment procedures
• Use diagnostic tools and interpret data to isolate the root cause of reagent management-related errors
Topic Reference
i2000 Module Overview, Reagent Management.
Reagent
Management Area
Reagent
Carousel
• Positions the reagents for aspiration by the pipettor as
required
• Hold up to 25 different assay reagent bottle sets
• Carousels rotate on v-wheels
• A bar code reader is located at the center of the carousels
to read reagents barcoded labels.
Inner Carousel • Home sensor is located underneath the carousel
• Motor pack is located above buffer reservoir, underneath
carousel
• Motor is mounted with Outer Carousel Motor (dual pack)
Outer
Carousel –
Middle
Dispersion &
Outer
• consists of 2 carousel rings
o Outer carousel motor is located under the carousel above
the buffer reservoir
 mounted with inner carousel motor as a dual pack
motor set
o Middle Ring is the dispersion motor located under
carousel above the buffer pumps
 most systems are gear driven and gear held by support
wheels
 greased annually with green grease or aqua lube
 moves continuously to mixes microparticles bottles in
Running status only

Topic Reference
Robotics II Activity
Time = 45 minutes
Purpose: To practice service procedures associated with the robotics subsystem.
Service Tips:
• Ensure all dispersion cups turn smoothly
• Use only small amounts of green grease over ever 3-4 dispersion gear.
• Vortexers should move up and down smoothly.
• Check STAT Diverter seats flush to the PP and the older style diverter shutter is
present.
• Use the LEDs on the sensor boards to check component and signal function.
Also, refer to current ISA 116-128 PM procedures related to the Reagent Carousel.
1. Remove, and/or locate key, components as directed below:
 Turn Processing Module System Power OFF
2. REMOVE and replace the following components:
 Perform M&D 5716 Turn 36V Power Off and On
 Vortexer #2 RR B2.10
 Reagent Carousel Inner R&R D1.02
 Outer Carousel R&R D1.03
 Replace ALL removed assemblies and Perform a Startup
 M&D 3150 Diverter Test
 M&D 3115 Vortexer Test (choose 1)
 M&D 5100 Process Path and Carousel Motor Tests (choose 2)
 M&D 3210 Reagent Bar Code Calibration
 M&D 3200 Reagent Bar Code Reader Test
Discussion: Check for understanding by observation of the activity and clarify key
points
Continued on next page

Topic Reference
Reagent
Management
Activity
Time = 40 minutes
Purpose: To practice tasks associated with servicing activities related to the reagent
management area.
Action: Complete the service activities below using your iPad or laptop.
SERVICE
SCENARIO
5900 Step Loss Detected on (RV Loader Wheel) is the instrument
error seen in AbbottLink. The error was occurring 5-6 times a day.
a) Log into AbbottLink and record the area that provides you a
quick view of instrument error messages without downloading
log files.
____________________________________________________
b) List 1 other area or data item in AbbottLink that would help you
prepare for this repair in addition to instrument error codes and
log files.
___________________________________________________
___________________________________________________
o Retrieve and download the Message and Maintenance
Logs to a folder on your desktop. Save them for use later in
the class.
During the call with the customer, they provided this
information:
o No defective RVs were found.
o RVs are loaded on top of existing RVs near the hopper.
c) What is the name of this RV Loader sensor position?
__________________________________________________
Develop a
Repair Plan
d) List AST Tools you will use to help isolate the root cause of the
failure when on-site. _________________________________
_________________________________________________
• What checks, measurements, system procedures, and What
do you suspect as the possible failure?
_________________________________________________
_________________________________________________
Record
Ticket Data
If you replaced the RV Loader Wheel Motor to resolve the error
above, record the following:
Use the Ticket Code Tool to find:
e) Work Done Code: ___________________________________
f) Action taken for the part: _____________________________
g) Reason for Action Code: _____________________________
h) Process Path Motor part number: ______________________

DAY 2 REVIEW QUESTIONS
1. Which diverter is used only during pretreatment assays?
2. Complete the table below.
Component Motor Driver # Card Cage Slot Circuit
Wash Zone 1 Motor 19
STAT Buffer Pump Motor 29
RV Transport Motor 21
3. Name 2 possible causes for RV jams in the Process Path and RV Transport.
4. If a defective Motor Driver Board in slot # 5 of the card cage is causing Wash Zone 2 step loss
errors and the board is exchanged with the Motor Driver Board in slot # 6, which component
would you now expect to demonstrate errors?
5. Pressure monitoring is used only during aspirations. True/False (circle one)
6. Identify the components used for each assay protocol listed in the table below. Place an “X” in
the box if the assay protocol uses that component.
COMPONENT ROUTINE
1-STEP
ROUTINE
2-STEP
STAT
1-STEP
STAT
2-STEP
DELAYED
1-STEP
Sample Pipettor
Stat Pipettor
Stat Vortexer
R1 Pipettor
Vortexer 1
R2 Pipettor
Vortexer 2
Vortexer 3
Wash Zone 1
Wash Zone 2

Day 3 Robotics III – Pipettor, Liquid Level Sensing (LLS), and Pressure Monitoring (PM)
Day 3
Review Topics from Day 2
• Review PM Checklist
• Service Tools II
• Robotics I – Process Path and RV Loader
• Robotics II – Reagent Management
Robotics III – Pipettor, Liquid Level Sensing (LLS), and
Pressure Monitoring (PM)
Objectives
• Identify the physical location and functions for pipettor, LLS, &PM components
• Use diagnostic tools and interpret data to isolate the root cause of pipettor, LLS, & PM-related errors
Topic Reference
DELIVERY METHOD: Component review is at the instrument. Refer to the ARCHITECT i2000SR Service
&Support Manual, Section 1, General Data, i2000SR Module Overview, Liquid level Sense and Pressure
Monitoring.
Pipettor and
Probe (4)
• 36VDC Z and theta motors located under the baseplate
• Metal, non-Teflon pipettor shaft is cleaned & lubricated with SuperLube oil
annually
• Pipettor body and arms are all the same
o Pipettor motors are mounted below the base plate
o STAT pipettor arm is shorter than other arms, all arms are replaced separately
• Includes fluid sensing and pressure monitoring
• Tubing and PM Sensor should be secured using the attached pipettor body
clamps
• R2 Pipettor aspirates and dispense all reagents for STAT assays
• All Probe Calibrations use LLS signals to find targets
o R2 Pipettor Calibration uses LLS and crash sensor signals
 Crash Sensor is used to find the Inner Reagent Carousel target
 LLS is used to find Outer Reagent Carousel target
Z Crash Limit Sensor • Located under the pipettor arm
• Contains LED that is ON when flag is out of the sensor
o LED is visible using a mirror to check flag alignment and sensor function
o R2 Pipettor Calibration uses the crash sensor to find the Inner Reagent Carousel
target (Uses LLS to find Outer Reagent Carousel target.)

RV 1/ 2 or 47/48 Antenna
Reagent Antenna
Topic Reference
LLS and PM
Components Component Function/Description
Antenna
Boards (7)
• Antennas are located under the aspiration points on PP
and Reagent Carousels
• Power and signals may route
through 1 or more antenna
• Antenna contain 2 voltage
LEDs to indicate presence of
12VDC and -12VDC
o LEDs may be on top or
mounted upside down
o RV 1/2 & RV 47/ 48 Antenna
have diagnostic poly fuses
and the LEDs on antenna
are green when voltage is
good and present
 poly fuse antenna LEDs
will turn amber to
indicates a voltage
circuit fault condition is
present
• RV24 is a unique bard used
during for:
o Daily Maintenance
o Pre-treatment sample processing
LLS Board (4) • 4 identical, separate boards for each pipettor in the card
cage
• Develops and transmits frequency to pipettor probe
• Enables detect fluid detection and monitors aspiration
quality:
o detect signals transmitted from probe to the antenna
o monitors the pressure in fluid lines during aspiration
PM Boards (4) • Separate board for each pipettor mounted on the
processing module near the pipettor
• Used to condition and digitize signal from PM transducer
• Sends signal to appropriate LLS board for analysis
Pressure
Monitor
Transducer (4)
• Identical, interchangeable PM sensors
• Sensors are situated between syringe and probe
• PM sensors monitor fluid flow for changes in fluid pressure

Topic Reference
DELIVERY METHOD: Combination of classroom and component review at the instrument. Refer to ARCHITECT
i2000SR Service and Support Manual Section 1 General Data, Liquid Level Sense and Pressure
Monitoring and Section 2 Troubleshooting, Block/Functional Diagrams, LLS and PM Board
Fluid Detection
• Liquid Level
Sensing (LLS)
• Pressure
Monitoring
(PM)
LLS and PM are used to detect liquid and ensure that the aspiration of sample and
reagents occur correctly in the assay reaction sequence.
• LLS and PM signals are evaluated only during aspirations.
• During sample processing when the probe contacts fluid, pressure monitoring
circuitry is activated
• During the aspiration process, the LLS and PM systems verify conditions are in
specification prior to allowing the dispense process.
o Once aspiration is complete, an error is generated if any LLS or PM condition is
outside of specification.
Liquid Level Sensing
(LLS)
• LLS Board generates and transmits the frequency to a specific probe.
• Transmitted LLS AC signal is received by the local antenna
o CLI commands will provide digital AC (DAC) read out of the LLS signals
• The antenna sends a DC signal to the same LLS Board for digitizing and
evaluation.
• During sample processing when the probe contacts fluid, the LLS signal at the
antenna increases to identify liquid detection
• LLS signals are only evaluated during aspiration fluid movement for error
conditions
Pipettor Frequency LLS Board Card Cage Slot
Sample Pipettor 100 kHz Board #0 10
STAT Pipettor 100 kHz Board #3 4
R1 Pipettor 150 kHz Board #1 8
R2 Pipettor 125 kHz Board #2 6
Pressure Monitoring
(PM)
• PM hardware determines if the correct volume of liquid is aspirated and clots,
bubbles, or other types of interference absent from liquid aspiration.
• A pressure transducer is placed between the syringe and probe.
• After the LLS system detects liquid contact, a pressure profile is:
o generated during aspirations
o routed from the PM board to digitize the signal
o digitized signal is sent to the LLS board for evaluation of a normal pattern
• If an abnormal pressure pattern is detected, an aspiration error will be generated.

Topic Reference
LLS Instructor Led
Group
Activity-
OPTIONAL
Time = 15 minutes
Purpose: Obtain and evaluate LLS data using CLI commands service tools.
Action: Perform CLI Commands to obtain and evaluate LLS data.
 M&D 5715 - Turn 36V Power Off and On
 Physically move Y Pipettor close to or touch local antenna
 M&D 6200 CLI Terminal Simulator
 Type the following commands:
 SET_MODULE X
 LLS Y ENABLE (Choose a pipettor to test)
 GET_LLS_DATA Y
 LLS Y DISABLE
 Type Q to quit
Example Displayed LLS DAC Data :
04095 04095 04095 00000 00000 00000 00000 00000 00000 00000
00071 00095 04095 04095 04095 04095 04095 04095 04095 04095
04095 04095 04095 04095 04095 04095 04095 04095 04095 04095
04095 65534
 Evaluate results.
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
Discussion: Review LLS data and clarify important points.
Module # = X Pipettor = Y
1 = i2000SR
2 = ci8200
0 = Sample
1 = R1
2 = R2
3 = STAT
LLS & PM Activity
Time = 60 minutes
Purpose: Practice procedures associated with LLS and Pressure Monitoring subsystems.
Service Tips:
• Ensure the probe block blue screw under the probe arm is secured to prevent
errors.
• The Z Limit or crash sensor LED should be ON or lit normally.
• LLS DAC values of 2000 - 4095 output are optimal if probe is in liquid, or near a LLS
antenna, and fluid sense components are detecting the signal.
• Hold the Pressure Monitor Sensor only at the tubing ports to prevent damage.
Action: Perform removal and replacement of the components below, unless indicated
by the instructor.
 Refer also to ISA 117-128 PM & Total Call LLS and pipettor component related
areas, as needed
 R&R E2.08 Pressure Monitor
 Probe Block Kit R&R E1.04
 Pipettor Z-limit Crash Sensor R&R E1.04

Topic Reference
LLS & PM Activity
continued
Action: Perform the following key procedures unless indicated by the instructor.
 M&D 5420 Crash Sensor Test
 M&D 2130 Flush Fluids
 M&D 1109 Wash Cup Pre-Alignment
 M&D 1111 Sample Pipettor Calibration
 M&D 3600 LLS Test (choose 1)
Discussion: Check for understanding by observation of the activity and clarify key
points.
Pipettor, LLS, and
PM
AST Tools Activity
Action: Practice troubleshooting and identifying ticket codes and other necessary
data for service situations.
Scenario 1 For a service call, the LLS error was 3100, Liquid Contact Broken
During Aspiration, for (R1 Pipettor) at (Reagent Carousel). The
following troubleshooting STEPS were performed, but the issue
remains unresolved.
• Replaced probe and calibrated
• Checked reagent bottle for bubbles
• Ensured reagent was properly seated
• No leaks observed
• All maintenance up to date
Develop A
Repair Plan
Use KM and write first troubleshooting recommendation. Then use
the Service and Support Manual and diagrams to list checks,
measurements, procedures, etc., to help isolate the root cause of
the failure.
What do you think may be causing the failure?
____________________________________________________
____________________________________________________
Record Ticket
Data 1
Use the ticket code tool to find the best work done code if the
resolution for the scenario was to tighten the R1 Syringe buffer input
tubing.
• Work Done Code = ____________________________________
Record Ticket
Data 2
For a system error code 5000, Pipettor Movement Restricted, during a
probe calibration, the FS visit replaced the pipettor board to resolve
the error. Identify the following codes for the part used.
• Action Taken = ________________________________________
• Reason for Action = ____________________________________
Discussion: Instructor will check learner understanding through observation during the
activity and responses to review questions, then clarify key points

Summary – Robotics Troubleshooting
Robotics Common Related Errors Related Procedures
Process Path
And RV Loader
• 5900 step loss errors or jams
• Dirt from leaks
• Improperly assembled process path-
related components
• Noisy operation
• Initialize RSH and PM to Running status
• M&D 3131 RV Loader Sensor Calibration
• M&D 3150 Diverter Test
• M&D 4080 Module Initialization
• M&D 5120 Motor Tests
• M&D 4200 Functional Area Tests
• M&D 3115 Vortexer Test
• M&D 5100 - PP & Carousel Motor Tests
• M&D 5160 Pump Motors Tests
• M&D 5400 Crash Sensor Test
Reagent
Management
Area
• Motor step loss Reagent Carousel
• Noisy operation
• Inspect v-wheels
• Initialize RSH and PM to Running status
• M&D 3000 Reagent Carousel Test
• M&D 5100 - PP & Carousel Motor Tests
• M&D 4200 Functional Area Tests
• M&D 4080 Module Initialization
Fluid Detection
– LLS And PM
• Sample/reagent aspiration errors
• Sample/reagent LLS errors
• Damaged, misaligned, or incorrectly
assembled components
• M&D 1115 Wash Station Pre-alignment
• M&D 1111 Sample Pipettor Calibration
• M&D 1117 STAT Pipettor Calibration
• M&D 1112 R1 Pipettor Calibration
• M&D 1113 R2 Pipettor Calibration
• M&D 1100 Pipettor Test
• M&D 3600 LLS Test
• M&D 3800 Pressure Monitoring Test
• M&D 5110 Pipettor & Syringe Motor Tests
• M&D 5400 Crash Sensor Test
• M&D 6200 CLI Commands – LLS related
• Measure probe frequency
• Observe LLS antenna LEDs

Day 3 Fluidics I – Buffer Delivery System
Fluidics I – Buffer Delivery System
Objectives
• Identify function, fluid paths, and physical location of buffer system components
• Use diagnostic tools and interpret data to isolate root cause of fluidic subsystem failures
Topic Reference
DELIVERY METHOD: Review components and function at the instrument. Navigate to Service & Support
Manual Section 1 General Data/ i2000SR Module Overview/ Fluidics and Vacuum/Fluidics Block
Diagram and Section 2 Troubleshooting/ Block/ Functional Diagrams/ Fluidic/Waste Diagrams to review
Buffer Delivery system.
Buffer Pumps • Delivers dilutes wash buffer to:
o Probe through Syringe for internal probe wash
o Reagent Active Wash Cups
• Dual Head 100µL 36VDC FMI pump
Wash Zone (WZ)
Pump
• Moves buffer from onboard reservoir to wash zone manifold and valves
• Dual head 50µL 36VDC FMI pump

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