Rodricia Richard is a medical assistant seeking a position in a medical office. She has over 15 years of experience in customer service roles including as a hostess, call center operator, and customer service representative. She has medical assisting and front desk skills including venipuncture, injections, EKGs, vital signs, and medical coding. She is CPR and medical terminology certified with proficiency in Microsoft Office and medical billing software.

1. Rodricia Richard
16230 Bowie Ridge Ln Houston TX 77053 832-740-7249 shereal38@gmail.com
Professional Skills Microsoft Office Customer Service Oriented Venipuncture Some Accounting
Call Center Expertise Business Office Management Injections CPR Certified
Medical Terminology Front Desk Receptionist EKG Vital Signs
Medisoft v.17 Human Resource Assistant Glucometer Urinalysis
ICD / CPT coding Type 60+wpm and Ten-Key
Experience
Lubys/Fuddruckers Inc.. Sugarland,TX
02/2012 -10/2016. Hostess/FOH Supervisor
The Good Shepherd Transitional Living Houston, TX
01/2005 – 12/2011 Owner, Operator
Personal care home with 10-15 Clients
Take care of clients with social, personal, and medical needs
Primary provider offering shelter, food, and transportation to medical appointments
Ventus Capital Services Houston, TX
02/2002 – 12/2004 Call Center Operator / Front Desk Receptionist / Collection Agent
Collection agent using CUBS Network
Receive inbound and made outbound calls
Made charts, spreadsheets, and graphs for scheduling of collectors
Assistant to Compliance Officer Mr. Robert Winton
Assistant to Human Resource Department
Merchant Choice Card Services Houston, TX
12/1999 – 06/2004 Customer Service Representative
Receive inbound and made outbound calls
Education Professional Careers Institute Houston, TX
05/2011 - 10/2011 Medical Assistant
Texas School of Business Houston, TX
01/1998 - 05/2000 Computer Office
Cotton Boll Vo-Tech Marked Tree, AR
08/1994 - 01/1996 Accounting
MS. County Comm. College Blytheville, AR
08/1991 - 06/1993 Business Office
Certifications National Centers for Competency Testing (NCCT)
10/2011 – 10/2013 Medical Assistant Cert. # 1322-5743

2. American Heart Association (AHA)
09/2011 – 09/2013 CPR / AED for the Healthcare Professional
References Available on Request