1. ROBIN C. WILLIAMS
Sunnyvale, TX ♦ 972-741-8260 ♦ rocwilliams@icloud.com ♦ www.linkedin.com/in/rocwilliams
VP | DIRECTOR | SENIOR IT LEADER
Cloud Transformation | Strategic Planning | Process Reengineering | Automation | ITIL | Infrastructure
Performance Improvement | M&A Integration | Risk & Compliance | Global Team Building
Accomplished IT leader with a strong track record of collaborating with business partners to drive compliance,
innovation, process improvement, cost reduction and high-impact change for competitive advantage, revenue gain
and profit. Experience in both Fortune 500 and early-stage firms with mastery of multiple architectures including
Web, Client Server, Cloud and e-Commerce. Managed international teams of up to 180 professionals. Can
contribute by:
 Aligning IT resources with rapidly changing business requirements
 Reorganizing & revitalizing struggling IT programs and projects
 Planning and executing rapid transformations and optimizations
 Recruiting, developing and retaining teams of top performers
Energetic, out-front leader with a participative management style that challenges team members to excel. Received
a Master of Science degree in Electrical and Computer Engineering from Oklahoma State University and a BS
degree in Business/Finance from Oklahoma City University. Substantial additional technical and leadership
training: ITIL Foundations, Lean Six Sigma, Integral Leadership and Critical Thinking & Decision Making.
SELECTED ACCOMPLISHMENTS
Reengineered Cloud platform to meet strict FedRAMP requirements. New Federal information security
standard required Verizon infrastructure upgrade. Challenged engineering & security teams to find ways to retrofit
existing Cloud Platform inexpensively. Achieved Federal certification, protecting $150M in recurring revenue.
Launched consumer Cloud IaaS platform in 60 days. Terremark had opportunity to join VMWare in the launch of
vCloud Express and claim market leadership in consumer Cloud services. Directed design, development and
deployment of infrastructure within 60 days, leading to successful product launch at VMWorld Conference.
Architected Vulnerability Management Program to reduce risk. Acquisition of Terremark put spotlight on
Verizon security issues. Led cross-functional in formulating new, robust vulnerability management program.
Eliminated backlog of aged security issues and developed sustainable program for future vulnerability remediation.
Developed Agile Operations Framework to improve productivity 20%. With demand for engineering services
outpacing supply, applied Agile principals to IT engineering organization to streamline operations for faster
redirection of resources and to capitalize on emerging revenue opportunities. Improved IT productivity and morale.
CAREER HISTORY
Director, Operational Support Systems, Verizon Enterprise, 2011-2015. Following acquisition by Verizon, IT
operations responsibilities extended to include Colocation, Managed Services and Cloud portfolio of over 240
systems from both Terremark and Verizon Business. Saved millions through consolidation and virtualization.
Completed gap analysis, formulated and executed plans to meet more stringent HIPAA technical security controls.
Sr. Manager, Operational Support Systems, Terremark Worldwide, 2007-2011. Following acquisition by
Terremark, responsibilities extended to include IT-based systems management functions for Colocation, Cloud and
Managed Services. Launched new Cloud IaaS offerings for consumer and enterprise. Extended services into
Europe and Latin America and expanded vertical markets to include Healthcare, Federal and Public Sector.
Sr. Manager, Information Technology, Data Return, LLC 2003-2007. Responsible for multiple post-acquisition
efforts to consolidate and reorganize IT teams and systems including: Corporate IT, Network Engineering,
Information Security and Operational Support Systems. Achieved $2M annualized savings by eliminating hundreds
of non-essential systems. Reengineered processes reducing rework by 25% and increasing customer satisfaction.
Earlier: Employed by Divine as Manager, Monitoring Services, 2002-2003; Data Return as Manager of
Monitoring Services, 1999-2002; CompuCom Systems as Manager of Professional Services and Systems
Engineer, 1996-1999.
Personal: Married, 3 children. Enjoy family activities, reading, gardening, boating and playing golf.