Why do I need cloud? Don’t want to invest in architecture? Manage multiple processes? Would like to scale up data quickly?
Why do I need cloud?According to Gartner 25% of new business software will be delivered as Software as a Service by 2012 20 % of the enterprise applications will be in the cloud by 2012 Cloud computing will hit mainstream by 2014
Why do I need cloud? According to Forrester SaaS adoption is three times faster than on premise systems Technology improvements in usability, flexibility, analytics, and standards‐based integration will enhance the SaaS value proposition going forward SaaS deployments have grown significantly — adoption in large enterprises grew 33% and adoption in the SMB market grew 50%.
Why do I need cloud?According to leading CIO’s 58% say cloud computing will cause a radical shift in IT 47% say they are already using it or actively researching it.
Features BPM Platform Hosted on Amazon Suite utilizes SaaS platform Secure stable and reliable. Support for both Shared Multitenant Public & Private Cloud platform. Global Service by Hosting on world-wide Amazon Hosting Data Centres. Currently being used by SIs/BPOs to serve multiple customers.
Features Reliable hosted Infrastructure 99.5% availability SLA On Demand Scalability Infrastructure includes: Compute Storage Bandwidth Operating System Database and Application Servers ISAE 3402 compliant Multiple level redundancies for reliability
Benefits Scalable BPM Platform as per customer’s requirements Dynamic Storage Allocation as per customer’s requirements Dynamic Clustering and Load Balancing to handle increased Load Rapid Deployment Enable customers to Shift Focus to Business and eliminate non critical activities
Benefits Reduce Capital Expenditure and move to Opex Model 24x7 Monitoring & Maintenance High Availability Inbuilt Disaster Recovery Option for Public or Private Cloud can be given to enterprises
Cloud Based Process Framework Fora Leading US BPO Challenges: Customer On-boarding took 4 to 5 months Customer specific changes took a long time and difficult to maintain Upfront Capital expenditure Tracking and resolving issues cumbersome and time taking Sub-optimal Resource utilization
Cloud Based Process Framework Fora Leading US BPOAutomated: Accounts Payable Order to Cash Procure to Pay
Cloud Based Process Framework Fora Leading US BPOBenefits: BPM PaaS Process Framework reduced Customer on-boarding time to weeks Multitenant BPM platform used to service multiple customers Customer specific changes, easy to do in few days Real time process visibility for continuous process improvement OPEX instead of CAPEX