1. ROBERT J. SCHOUT, PRESIDENT
POWERSKILLS TRAINING & DEVELOPMENT, INC.
4224 Plaza Sonata Cell: 001-619-517-6299 Email: bob@yourpowerskills.com
Santa Fe, NM 87507 Facebook.com/yourpowerskills LinkedIn.com/Robert Schout
CAREER PROFILE
A Senior Business & Government Consulting Executive with over 16 years of experience in Executive Coaching,
Managerial and Employee Training & Development, Organizational Development, Motivational Speaking,
Mediation, and Authorship, together with a Graduate Degree in Social Work/Organizational Management &
Policy. Value-based executive with a proven, exceptional track record of accomplishments in re-setting
organizational cultures, mediating the healing process of fractured work relationships and teams, facilitating the
expeditious and holistic growth of managers, providing organizational-cultural-personality-dynamic insights and
guidance to executives, preparation of employees for leadership, facilitating planning retreats, and engaging in
strategic initiative consulting by helping organizations build and enhance mentoring-coaching-telecommuting-diversity
enhancement programs at wok. Creator and teacher of trademarked models for leadership development including:
The Leadership Star ™ , B.A.S.K. ™ Model, The Resource Wheel™ for NPO’s, The Creation Cycle™, and more.
Designer of managerial and executive competencies and 360°competency evaluation tools for Fortune 1000
companies, NGO’s and government agencies. Provision of training to more than 12,000 professionals from over 500
organizations in 5 countries. Experience in cross-cultural work and international professional exchange programs.
Currently studying Portuguese language. Manuscripts in development: The Leadership Star and Forgiveness@Work.
SELECTED ACCOMPLISHMENTS
• Developed advanced knowledge of organizational culture, values-based organizational cultures, virtue-driven
management, cross-cultural/diversity-integration programs, human behavior in organizational environments,
leadership pathways programs and training seminars, psychological motivations of professionals at work,
emotional intelligence dynamics in the workplace, mentor-coaching workplace initiatives, tension/conflict
mediation-forgiveness-trust resets in the workplace.
• Created senior manager training programs tailored to company needs, based on company employee survey
results for a leading multi-national pharmaceutical company, US legacy airline, multi-national consulting
company, and 3 US Federal Government Agencies.
• Prepared over 3000 national service volunteers for work within local communities, combatting poverty
conditions, through the provision of comprehensive training in the areas of non-profit management, program
management, resource and grant development, volunteer and internship management, and cross-cultural
service delivery.
• Developed executive leadership performance competencies for Fortune 500 and Fortune 1000 businesses,
and designed and effective launched 360° Leadership Performance Evaluations for same companies; providing
executive coaching support to CEO’s, SVP’s, VP’s and Directors.
• Designed and delivered to over 60 US federal and state agencies, attended by more than 9000 managers and
supervisors, of training programs covering more than 40+ topics, with an average approval scores from course
evaluations = 96% (“excellent” / “far exceeded expectations”)
• Successfully mediated long-standing divisive conflicts and facilitated the re-set of trust and relationships
between hundreds of parties within US federal agency units and corporate divisions of 3 companies.
• Designed and facilitated dozens of developmental and emotionally-healing retreats for clients of non-profit
organizations with topics centered around addictions-recovery, HIV/AIDS/STD prevention and support,
relationship healing and enhancement, non-denominational spiritual growth.

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AREAS OF EXPERTISE
TEACHING/LECTURING
• Curriculum developer for more than 40 business/government managerial course topics, 10 non-profit
administrative course topics, 10 mental health course topics; with delivery of courses to more than 12,000
class participants
• Adjunct lecturer at the University of Chicago – School of Social Service Administration. Teaching courses in
Ethics and Values, Leadership in Organizations, Clinical Case Management, Field Instruction, Team Building,
and Conflict Management in the Workplace.
• Member of national training team for the Corporation for National Service, through a partnership with
Education Northwest & Bank Street College of Education. Delivering multi-day training programs to
AmericorpsVISTA members; preparing them to create, manage and evaluate anti-poverty program initiatives
in communities throughout the U.S. Training programs focus on skill building in the areas of program and
project management, cross-cultural work, resource and funding mobilization, volunteer development, etc.
• CEU Instructor for New Mexico Highlands University designing and delivering 12 courses per year for social
service professionals. Topics include: ethics training, dealing with addictions, shedding shame & blame, etc.
• Integration of experiential education techniques and activities into all training programs
• Integration of professional, inter-personal, and intra-personal insights and planning into all training programs
• Over 95% of the time received “above-average” to “excellent” scores on course in evaluations from business,
government and non-profit course participants
CONSULTING
• Organizational cultural assessment and strategic planning
• Performance competency design and evaluation
• Organizational cross-cultural and diversity integration initiative program design
• Leadership and managerial professional development program design and implementation (re: Mentor
Programs, Coaching Programs, Training Programs
COACHING AND MEDIATION
• Executive coaching centered upon executive development, leadership style modulation, communication
transactions, cultural dynamic understanding, and personality factors at work
• Managerial coaching centered upon team development, management-work-listening-learning style modulation,
telework-diversity-mentoring program corrections and enhancements, relationship interactions, and EEO
issues
• Employee and managerial conflict mediation centered upon anger and tension de-escalation, trust and
relationship re-sets, emotional and personality insights, and employee group agreements
• Personal and professional life coaching centered upon gaining clarity around choice-awareness and decision-
making, multi-level problem assessment and solutions, value and virtue guidance, introspective personality
drivers, and career planning
RETREAT AND MEETING FACILITATION
• Design and facilitation of business group retreats to strengthen teams, holistically and systematically solve
long-standing problems, build and re-set relationships and trust, and engage in planning
• Design and facilitation of NPO Board Member retreats focused upon board team building, strategic planning,
conflict mediation and management, and resource development
• Design and facilitation of healing and support retreats for clients of various non-profit organizations focusing on
the topics of: healthy relationship development, virtue-guided choices, HIV/AIDS client emotional support,
addictions-recovery
COMMUNICATION AND PUBLIC SPEAKING
• Design and delivery of motivational, keynote presentations to HR Associations, Retail Federations, US federal
agency meetings, and community groups
• Communicate and interact respectfully and exceptionally with people of diverse cultural backgrounds

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BUSINESS & WORK EXPERIENCE
President, Senior Training Facilitator, Coach, Consultant, Speaker 1998 – Present
PowerSkills Training & Development, Inc. (Santa Fe, NM)
• Presently managing a team of 6 independent training partners – under contract with PowerSkills – providing
professional development seminars to multi-national corporations, non-profit organizations, and US state and
federal agencies directly, and in partnership with other training companies. Personally providing executive
development training and coaching services to senior executives at 2 Fortune 1000 companies, as well as
facilitating the design and launch of competency-based performance evaluations and training seminars to
companies, government agencies and non-profit entities.
Facilitator/National Service Training Team Member
Education Northwest & Bank Street College of Education 1999-present
Teacher/CEU Instructor
New Mexico Highlands University 2010-present
Senior Partner, Consultant, Training Faciltator, Retreat Facilitator, Writer 2007-20012
SpiritExpressing, LLC (Santa Fe, NM)
• Design and provision of organizational development, administrative management training services, retreat
facilitation, and spiritual life coaching services to faith-based organizations across the U.S. Clients included:
Unity Churches, Buddhist Centers, Inter-Faith Organizations, Christian Churches, and GLBTQ Newspapers
(e.g., columns on “practical spirituality for daily living”)
Teacher/Adjunct Lecturer
University of Chicago - School of Social Service Administration 1997-2000
Team Administrator 1991 - 1998
Youth Guidance (Chicago, IL)
• Managed large multi-disciplinary team of professionals delivering school and community-based social,
creative arts, counseling and employment services to youth, young adults and families on the northwest area
of Chicago, serving clients representing more than 60 nationalities. Spearheaded school-business-
government partnership planning and program development. Collaborated and co-facilitated the launch of the
agency’s internship development program. Engaged in grant and fund development.
Social Worker/Group Worker 1985 - 1991
Chicago Youth Centers (Chicago, IL)
• Engaged in truancy/gang outreach and counseling efforts in inner-city, poverty neighborhoods of Chicago.
Designed and facilitated support groups, alternative activity groups, probation counseling programs, and
school-court-community partnership programs.

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EDUCATION
MSW/MA - Major in Social Work/Organizational Management & Policy 1991
Jane Addams School of Social Work (Chicago, IL)
BSW/BA - Major in Social Work and Psychology 1985
Loyola University (Chicago, IL)
Additional course work completed in the area of Spiritual Education & Enrichment Studies 1997-2003
Loyola Institute for Pastoral Studies (Chicago, IL) and at Unity School of Spiritual Studies (Lees Summit, MO)
Additional course work completed in the areas of Management and Org. Development 1994-2002
Various Professional Associations (e.g., HR, NASW, ASTD, etc.) across the U.S.
REFERENCES
Business, government and non-profit references attesting to professional expertise in all areas listed herein are
available for upon request. Pharmaceutical industry and airline industry client references are unavailable due to
confidentiality agreements. Lists of Bob’s international and local volunteer, social-giving experience are available.