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How The Cloud Kept Me Sane During Growth
- 1. How The Cloud Kept Me Sane (or Drove Me Crazy) During Phenomenal Growth *You can’t stop the Cloud, you can only hope to contain it! Rob Hiltbrand, MS, CISSP Director of Technology The Liberty Group
- 2. When you talk, you are only repeating what you already know. But if you listen, you may learn something new. The Dalai Lama
- 3. What’s It All About? • What happens when Management says Yes? • Workflow • Continuity of Operations • Are you a good boss?
- 4. Who Am I? • Not a vendor or industry consultant • I’m a Technologist working at a traditional business • Perspective of a Customer User of Services
- 5. Oh, its not that Liberty? • What is The Liberty Group? • What does Liberty do? • Why has Liberty grown so fast?
- 6. Lots & Lots of New Apartments New Apartments Built (2006 – 2016) *Yardi Matrix 140,456 160,927 160,255 182,249 122,423 76,786 111,877 146,743 198,301 214,108 321,177 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
- 7. That Escalated Quickly *Ron Burgundy 2 2 3 3 4 4 4 4 7 11 14 18 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 BRANCH OFFICES 2006 - 2017
- 8. What happens when Management says Yes? • Failure: Mobile Device Management (MDM) • Success: Data Center Operations Email
- 9. Workflow • How do your employees actually use cloud services? • Failure: Monthly Wireless Bill Texting • Success: Unified Communications (UC) Faxes
- 10. Continuity of Operations • Failure: File Folder Sync • Success: Remote Access Support Tool • Gotcha: Backup Payment Methods for cloud services
- 11. To Be Or Not To Be… • Question: Are you a good boss?
- 12. Not a good boss • Attention Workers! (or Proletariat) • Motivational Speech: The beatings will continue until morale improves!
- 13. Good boss • Freedom to fail • So, what’s your plan B?
- 14. How The Cloud Kept Me Sane During Phenomenal Growth • What happens when Management says Yes? • Workflow • Continuity of Operations • Are you a good boss? – Questions? Comments?