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Workstream messaging bc summit2016

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Presentation at the UC Summit 2016 - the rise of continuous productivity is changing the way we work and driving the need for workstream messaging applications.

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Workstream messaging bc summit2016

  1. 1. Did You Get the Message? There’s a change afoot
  2. 2. @DaveMichels Talkingpointz.com Things are Changing and it’s Pissing Me Off • Work and personal identities are blurring • No boundaries – spaces, hours, places…. • Consumerization of IT • OTT? • and STOP TEXTING!
  3. 3. @DaveMichels Talkingpointz.com “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don't let yourself be lulled into inaction.” Bill Gates
  4. 4. @DaveMichels Talkingpointz.com Workstream Messaging • It is not • Email vs. messaging • Just another tool • It is indicative of a major transition in modern work • The workplace is now • Connected (smartphone, cloud….) • Continuous • This transition is as significant as the industrial to information transition • The problem with the “modern office” is it keeps changing
  5. 5. @DaveMichels Talkingpointz.com The office of Yesteryear • Mechanized Productivity • High Volume • Hierarchical • Labor • Managers • Owners • Weak Information
  6. 6. @DaveMichels Talkingpointz.com Info Revolution • The rise of the • Middle manager • Knowledge Worker • Shifted from making things to analyzing, coordinating, and servicing things • Information Centric • Strategic analysis and planning • Execute and create value • Defend against competition
  7. 7. @DaveMichels Talkingpointz.com Info Revolution Characterized by Meetings • Meeting about meetings: planning, preparing, follow-up • Make sure everyone is on the right page • Work: Starts and Stops • Products of meetings • Presentations • Pre-Meeting Memos • Meeting to-dos
  8. 8. @DaveMichels Talkingpointz.com Welcome to the Era of Continuous Productivity • Enablers: Mobile, Cloud, Social • Work is less structured – more fluid • No more office hours. Rhythm of work • Organizations are flatter • Work is less about planning and more about doing (execution) • Requires New Approaches, Apps, and Tools
  9. 9. @DaveMichels Talkingpointz.com Louie Louie treats his daughter to a Broadway play
  10. 10. @DaveMichels Talkingpointz.com No End in Sight Start and Finish • Commission a Server • Blog • Batch Reports • Hardware – depreciation • Newspaper • Version numbers • Alignment meetings • Business hours • Email Continuous Productivity • Spin up/down resources • Tweet • Live data • Software Based – evolution • Real-time news • As a Service • Collaborative work sessions • Rhythm of work • Messaging
  11. 11. @DaveMichels Talkingpointz.com Workstream Messaging • Compresses time between interactions • ANYs: Any device, any place, anywhere • Direct efficient interactions vs game of telephone • Inter-organizational – remote and external participants are equal • Real-time integrations – more data • Self Organizing & Archiving • Short and frequent interactions - continuous • People, Content, and Communications
  12. 12. @DaveMichels Talkingpointz.com Workstream Messaging <> IM • Persistence • Groups/Teams • Inter-organizational • Self Organizing • Search • APIs and Integrations • Read receipt • (Task management)
  13. 13. @DaveMichels Talkingpointz.com A look at Slack (Oct 2016) • 4M Daily Active Users • 1.25M paid users • Half of users are in US • 6M Apps installed on Slack Teams • 415K apps installed per month • 746 Apps in App Directory • 650 Employees in 7 offices
  14. 14. @DaveMichels Talkingpointz.com Best Integrated with UC? UC + WM • ALE Rainbow • BroadSoft Intellinote • Cisco Spark • Fuze Topics • Mitel MiTeam • RingCentral Glip • Microsoft Teams? • Unify Circuit • Zang Spaces No UC • Slack • Facebook WorkPlace • Atlassian HipChat • Office 365 Groups • Redbooth • Watson Workspace
  15. 15. @DaveMichels Talkingpointz.com Embrace your Inner Millennial Even if it is a bit of an arrogant ass

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