1. Richard Wood
117 Circle Drive, Summerville, SC 29485
+1 (843) 345-2243
Richard.Wood@4CCCC.org
PROFESSIONAL SUMMARY
Information Systems Developer with 12 years of experience and post-graduate education in information technology
management. Expert with systems and project management in data protection, disaster recovery and business continuance.
Manages the entire system including database, server setup and maintenance, application development and end user service.
EXPERIENCE
TROFHOLZ TECHNOLOGIES INCORPORATED Joint Base Charleston, SC USA
Application Development and Site Management October 2011 – Present
Responsible for ColdFusion development of all programs for the Global Reach Operations Portal system and the associated
8,000+ unique users. Coordinate design implementation so that the needs of the customer are met. Primary equipment
manager responsible for the maintenance and acquisition of all computer hardware. Defines, tests, maintains, installs,
troubleshoots, and operates automation systems of all types.
 Designed and implemented web based solution for management of air crew life support equipment for 600+ aircrew members.
 Project lead for aircrew reporting system, an innovative solution which saved the customer money and improved data integrity.
 Managed customer requirements for 18 month aircraft scheduling project saving the customer over $1.2 million annually.
ITT Technical Institute North Charleston, SC USA
Information Technology Adjunct Faculty March 2015 – Present
Incorporate field experience and technical knowledge into learner-centered presentations emphasizing interactive, hands-on
practice. Supplement material from approved curriculum to develop comprehensive lesson plans and instructional aids.
Participate in school retention initiatives by providing regular, accurate, and timely feedback to students and leadership
concerning academics, behavior, attendance, and trends. Motivate students to actively participate in all aspects of the
educational process. Maintain expertise in subject area and recommend informed improvements to curriculum design.
 Ensure curriculum is current with changing industry requirements and act as a liaison between management and learners.
 Utilizes a variety of instructional strategies in order to engage students, including cooperative and experiential learning.
 Rigorously evolve courseware and curriculum with academic department chair broadening the scope of instruction.
US AIR FORCE Joint Base Charleston, SC USA
C-17A Maintenance Instructor/Lean Practitioner July 2010 – October 2011
Responsible for providing technical instruction specific to the C-17 aircraft in support of 2M+ military members. Lead
technical instructor tasked to identify, research, and verify technical accuracy of information used to train military aircraft
maintenance personnel. Develop necessary training materials exceeding the minimum. Leader of process improvement events.
 Developed training programs during global contingency and humanitarian operations for mission critical technical systems.
 Recognized as Civilian of the Quarter for the 437th
Airlift Wing for professionalism and performance under pressure.
TROFHOLZ TECHNOLOGIES INCORPORATED Joint Base Charleston, SC USA
Enterprise Web Developer October 2006 – April 2010
Responsible for ColdFusion development, maintenance, and troubleshooting of all applications for Global Reach Operations, a
secure portal system for the Department of Defense. Primary equipment custodian responsible for the maintenance and
acquisition of all computer hardware. Redesigned
 Redesigned interface for the mission planning and operation application, ensuring data accuracy and low defect density.
 Managed twelve servers (Windows Server 2003 and 2008) for three Air Force wide portal systems.
EDUCATION
Webster University (George Herbert Walker School of Business & Technology) North Charleston, SC USA
Master of Computer Resource and Information Management (with Honors) GPA: 4.0 October 2006
Southern Illinois University Carbondale Carbondale, IL USA
Bachelor of Science in Workforce Education and Development (with Honors) GPA: 3.9 June 1999
ACTIVE DOD SECURITY CLEARANCE: Secret National Agency Check/ Local Agency Check (NACLC) 5 January 2012
IT SKILLS: CompTIA Security+, ColdFusion, JavaScript, MS SQL, Windows Server, Adobe Creative Suite, Microsoft Office
LEAN CERTIFICATIONS: AF Smart Operations Green Belt (Lean Six Sigma), Team Facilitator, Improvement Event leader
AWARDS: Exemplary Civilian Service Award (Department of the Air Force)
COMMUNITY INVOLVEMENT: Extensive volunteering through the Friends of Hunting Island State Park as the sole developer
for the membership web site (ColdFusion, SQL 2012). Foster for Francis Willis Society for the Prevention of Cruelty to Animals
(SPCA). Manages South Carolina region for international dog rescue (I.M.P.S.), saving 150+ dogs from various cruelty cases.
Personally adopted out 75 dogs over the course of two years.