3. Decision Making- Definition
“Decision-making involves the selection of a course of
action from among two or more possible alternatives in
order to arrive at a solution for a given problem”
“The processof deciding about something important, especially
in a Group of people or in an organization”
4. What is Decision Making in
Management?
Decision making in management is the process of making a
choice between two or more options. This involves
evaluating the pros and cons of various choices and
choosing the best option to achieve a desired outcome. In
management, decision making is about acting in a way that
meets organizational goals and objectives.
For example, a business manager may decide to invest in marketing to
attract new customers. This decision could involve analyzing the costs,
benefits, and risks involved with each possible course of action and
choosing the best course of action for the organization.
5. Characteristics of Decision Making
Rational-thinking
Selective
Purposive
Positive
Commitment
Evaluation
6. Decision Making Process in
Management
1. Establishing Objectives
Establishing objectives is among the crucial decision-making steps in
management. Without clear objectives, it can be difficult to make effective
decisions that will help the organization meet its goals.
2. Identify the Decision
The next important step in the decision-making process in management
is identifying the problem that needs to be addressed. Once the problem
has been identified, the manager will gather information about possible
solutions.
3. Gather Appropriate Information
This process of gathering information is known as information gathering.
The different sources of information that managers can use include
surveys, interviews, focus groups, observation, and secondary data
sources such as articles and reports.
7. Decision Making Process in
Management
4. Identify the Alternatives
One of the most important aspects of the decision-making process in management
is identifying the alternatives. Without knowing what your options are, it can be
difficult to make an informed decision.
5. Weigh the Evidence
When we define decision making in management One key step in this process is
known as 'weighing the evidence'. This simply means taking the time to consider
all of the available information before making a final decision.
6. Choose Among the Alternatives
One of the most important decisions that a manager has to make is which
alternative to choose.
8. Decision Making Process in
Management
7. Take Action
There are many approaches to decision making, but one of the most popular is the
"take action" approach. This approach involves taking decisive action in response
to a problem, without overthinking or second-guessing yourself.
8. Review the Decision
Finally, after a decision has been made, it is important to review the results and
make any necessary adjustments.
9. Difficulties in Decision Making Process
1. Avoiding Discomfort
2. Consultation Ambiguity
3. Blind Spot
4. Indecisive
5. Group-thinking