Jisc's presentation on its transnational education support programme at the Gulf Education Conference, March 2015

1. Jisc, and transnational education
Steve Kennett, Head of Operations, Jisc

2. Jisc, and transnational education (TNE)
• Introduction to Jisc
• Strategic importance of TNE
• Jisc’s TNE Support Programme
– TNE support strategy
– Market intelligence
– Development and delivery
– Opportunities
– Jisc’s TNE Vision
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3. INTRODUCTION TO JISC
Jisc, and Transnational Education
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4. Mission
To enable people in higher education,
further education and skills in the UK to
perform at the forefront of
international practice by exploiting fully
the possibilities of modern digital
empowerment, content and
connectivity
Our vision & mission
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Vision
To make the UK the most
digitally advanced
education and research
nation in the world

5. STRATEGIC IMPORTANCE OF TNE
Jisc, and Transnational Education
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6. What is transnational education?
Transnational education (TNE)
The provision of education for students based in a country other than the one
in which the awarding institution is located
(Quality Assurance Agency, Dec 2013)
Type of TNE Activity (Higher Education Statistics Agency):
• Overseas branch of UK awarding institution (‘branch campus’)
• Overseas partnership
- students registered at UK institution
- students registered at overseas institution
• Distance/online learning (may involve in-country support centre)
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7. UK policy interest
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HMG Industrial Strategy (2013): International Education Strategy
Department of Business, Innovation and Skills
Universities UK/Higher Education International Unit
Higher Education Funding Council for England
Association of Colleges
GuildHE
Quality Assurance Agency
British Council
Higher Education Academy
Leadership Foundation for HE
National Union of Students
UKTI/UKTI Education
EducationUK

8. ….benefits to the host country and UK….
• Institutional international strategies
• Global approach
• Educational reach
• Teaching partnerships
• Curriculum development
• Academic standards
• Research collaboration
• Brand and reputation
• Staff development and mobility
• Student recruitment, ‘halo effect’
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9. …and to the student
• Employability
• Access to UK education in home country
• Mobility
• Student experience
• Improve English language skills
• Develop understanding of other cultures
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10. UK providers of TNE across the gulf states
UAE - Abu Dhabi UAE - Dubai Bahrain Kuwait Oman Qatar
Strathclyde Aberdeen Robert Gordon
Bedfordshire
Bolton
Bradford
Coventry
CASS Business School
Exeter
Heriot Watt
Leicester
Liverpool
London
London Business School
Manchester
Manchester Business School
Middlesex
Northants
Nottingham
Oxford-Brookes
Queen Margaret
Sheffield Hallam
Strathclyde
Bangor
Strathclyde
(CIC)
Wolverhampton Central Lancashire
Glasgow–Caledonian
Sheffield Hallam
Staffordshire
Strathclyde
University College London
Wolverhampton
(CIC)
Central Lancashire
University College London
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11. JISC’S TNE SUPPORT PROGRAMME
Jisc, and Transnational Education
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12. Jisc’s TNE support strategy
Jisc will help to enable its community to deliver its TNE activities within the
global markets of interest.
We will achieve this by extending the Janet network to overseas locations
through the development of new delivery partnerships and infrastructure,
and by providing advice and promoting opportunities for collaboration.
Where possible we will leverage existing assets as far as possible, and
particularly those operated by other international research & education
networks, but we will always select the most cost-effective and
appropriate mechanism to meet our customers’ needs.
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13. Market intelligence
• Planned expansion in next five years (>80%)
• Models
• Locations
• Network use
• Network issues
• Key issue: communication and coordination
between International and IT Offices in TNE
planning and delivery
• Key issue: Network arrangement and
management: ‘don’t know’
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14. Development and delivery
Project #1 China: ‘Global Partnership’ Service
• Preferred model, where possible,
through strategic partnerships with
research & education networks whose
communities are active in transnational
education
• ‘Strategic Alliance’ agreed with CERNET,
the Chinese Higher Education network,
in December 2013, utilising the high-
speed London-Beijing ORIENTplus
connection
• Strategic Alliance given access to
increased bandwidth for international
transit at no cost, resulting in better
quality connectivity via CERNET
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• Working with universities of Bangor, Bradford,
Coventry, De Montford, Edinburgh, Glasgow,
Hull, Lancaster, Nottingham, QMUL, Reading
and Westminster - mostly through partnership
models, but also support for regional offices

15. Development and delivery
Project #2: Malaysia: ‘Global Connect’ Service
• Commercial ISP connections overseas procured
and managed by Jisc - utilising Jisc’s expertise in
procurement of connectivity, global transit and
private peerings
• Local MAN established in EduCity to universities of
Newcastle and Southampton in 2014; Reading to
join in 2015 – improved capacity and resilience
• Good relationship with commercial ISP enabled
negotiation of a significant reduction in costs for
Heriot Watt, Putrajaya
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16. Development and delivery
Project #3 (exploratory): ‘Multi Site’ Service
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University of Nottingham
• Four physical global locations
- UK (Nottingham!)
- Ningbo, China (2005)
- Kuala Lumpar, Malaysia (1999)
- Semeniyh, Malaysia (2006)
• Requirements: secure, global resilient
network across four sites
• Jisc exploring:
- network improvements
- Jisc services e.g. eduroam, telephony,
v-scene
- Ongoing support, management,
monitoring

17. Development and delivery: Testimonials
“Flying Professor means that we have to do more
communication with large numbers of students….. we
tried many solutions…. but of course the best one was
the one with [Jisc]– the Strategic Alliance between
CERNET and [Jisc] has provided evident solutions so far”
Dr Yasir Alfadhl, Flying Faculty Lecturer, Queen Mary, University of London
“We were delighted by the way in which the [Jisc] TNE
service were able to take on negotiation with Telekom
Malaysia for provision of an internet service for our new
Malaysian campus in Putrajaya. As well as streamlining
the process, [Jisc] were able to secure considerable
savings for us on previously quoted prices”
Mike Roch, Director of Information Services, Heriot Watt University
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“We are using the [Jisc] TNE support
service to explore options and costs in a
number of countries. Although these
discussions are at an early stage, we take
enormous confidence from the fact that
[Jisc] are helping us to move these
matters forward. Prior knowledge of local
contacts, existing and potential partners
and also the experience [Jisc] have gained
from UK based work make progress much
easier and hopefully, ultimately more cost
effective”
Brian Henderson, Head of Service Management, University
of Aberdeen

18. New opportunities
• New opportunities
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QAA TNE Reviews British Council Shape
of Things to Come I
2012
British Council Shape
of Things to Come II
2013
HMG Industrial
Strategy 2013
BIS
‘Value of TNE’ 2014
Jisc
2015
PriorityCountries
Caribbean (Trinidad & Tobago)
(ongoing)
United Arab Emirates (2014)​
Mainland China (2012)
Singap​ore (2011)
Malaysia (2010)
India (2009)
Greece and Cyprus (2008)
Hon​g Kong (2007​)
China (200​6)​
China
India
USA
Brazil
Indonesia
Nigeria
Hong Kong
Malaysia
Singapore
UAE
Qatar
South Korea
Brazil
China
Colombia
India
Indonesia
Mexico
Saudi Arabia
Turkey
The Gulf
Malaysia
China
Hong Kong
Oman
UAE
Greece
Singapore
Germany
India
Singapore
Ireland
Short term
Middle East
Sri Lanka
Mauritius
Pakistan
South Korea
Malta
Medium term
Africa
Brazil
Indonesia
Hong Kong
India
Singapore

19. New opportunities
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China, Malaysia,
Middle East, Mauritius, Sri Lanka, Pakistan, South Korea, Malta
Africa, India, Singapore, Hong Kong, Brazil, Indonesia
Network: ‘Global Connect’, ’Global Partnership’
eduroam
V-scene/video conferencing
Certificates
Security
Cloud services
Data storage
Licencing – library, software
HE
FE
Schools
Private education providers?
Public sector? Other?...
PRODUCTS
ANDSERVICES

20. Jisc’s TNE Vision: Value proposition
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Cost
Risk
Quality
Time
Jisc TNE Support
Programme:
VALUE PROPOSITION
(Re)Negotiation
Development
Management
Legal costs
Advice on T&Cs
NRENs
Governments/Educational Departments
Commercial suppliers
Country technology limitations
Infrastructure
NRENs
Peerings
NREN collaboration
Utilise existing infrastructure
Global TNE policy development
In-country knowledge
Negotiate international transit
Procurement expertise overseas
Delivery solutions
Contract
Aggregate demand
Managed services
Monitoring
Cost sharing
Troubleshooting

21. New opportunities: Future Challenges
• New models of delivery and services – multi site, managed services
• Licensing – software, digital resources
• Further education and schools
• Next generation TNE – online/distance learning, blended learning
• Support for evaluation and assessment, student experience
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22. Programme
established
Study tour to
US and
Canada
Jisc’s TNE Vision: MilestonesAugust2013
January2014
March2014
August2014
January2015
February2015
March2015
June2015
Programme
established
Market
research (OBHE)
initiated
Policy
stakeholders
engaged
Services
explored
e.g.
eduroam
New services
established
‘Global Partnership’
‘Global Connect’
Establish new
customer
requirements
April2015
Evaluation
of Pilot#1
and #2
New Jisc
services
September2015
Jisc TNE
services
‘business as
usual’
Communication
and report
dissemination
Market
research
published
Pilot
Project#1
(China) and
#2 (Malaysia)
initiated
Pilot#3 ‘
‘multi site’
initiated
Initiate FE
workstream

23. Martin Hall, Jisc Chair, 12 February 2015
‘Transnational Education. International learning is moving into a new and more
mature phase of flexible provision, combinations of student mobility, branch
campuses, smaller hubs and wide-ranging forms of face-to-face teaching and on-line
collaboration. Many of these initiatives will be based on collaborations and consortia;
all will require sophisticated, reliable and secure digital solutions. In addition, the
combination of ubiquitous bandwidth and location-intelligent mobile devices will
require solutions that keep pace with commercially-driven digital innovation. For most
universities and colleges, these solutions will be unaffordable without shared
innovation and implementation. Jisc provides these services in response to the needs
of its members and users.’
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24. Contact…
Steve Kennett
Head of Operations, Jisc
transnational@jisc.ac.uk
jisc.ac.uk/rd/projects/transnational-education