1. 485 Patsy Drive | Greenville, NC 27858
Richard A. Bingaman (865) 621-1097 | richbingaman@yahoo.com
Profile
Proven and tested former military officer with over 16 years of communications and information technology support
experience. Possesses excellent leadership, oral and written communication and customer service skills. Experience
includes positions held as Chief of Communications, Director of Operations, University level academic instructor and
recruiter, Executive level administrative assistant, Computer Help Desk Manager and Medical administrative support
specialist.
Skills and Knowledge
Customer Service  Personnel Management  Budget Process Improvement Time Management  Staff Leadership
Talent Development Project Management  Mentoring Strategy & Implementation Quality Assurance Email 
PrintingComputer Maintenance  Hardware Installation Software Upgrade Troubleshooting  Voice over IP 
Video Teleconferencing  Audio Visual Equipment Spreadsheets  Database Query  SharePoint  Microsoft Office 
Professional Experience
United States Air Force (2000–2014)
Chief of Communications: Supervised 11 IT professionals and responsible for the administration of a $3.4M 510
system network providing email, internet, printing, voice over IP, video teleconferencing and application support
for over 200 users in a deployed environment.
Director of Operations: Directed a staff of 173 supporting communications training for over 9,000 Air Force
information technology specialist students per year. Responsible for over $100M of equipment and managed an
annual operating budget of $3.7M. Oversaw the creation and standup of the $7.2M Air Force Cyber Operations
training course.
Officer in Charge Base Communications Operations: Supervised 29 personnel and oversaw the administration of
an $8M voice and data network. Provided video teleconferencing, email, internet, printing, computer maintenance,
phone and application support services.
Assistant Professor of Aerospace Studies: Instructed 1st year students at the University of Tennessee, Knoxville
TN. Served as unit recruiter and academic advisor to students.
Executive Officer to the Commander: Administrative assistant to the Director of an organization with 600 assigned
personnel. Prepared correspondence, tracked task deadlines, managed organizational calendar, oversaw
personnel evaluations, briefed weekly organizational performance and provided information systems support.
Officer In Charge, Information Systems Support: Managed 67 personnel providing computer help desk, computer
maintenance, equipment inventory and network training support for over 18,000 users and over $43M worth of
equipment.
East Carolina University (1997-2000)
Student Computer Lab Manager: Managed student staff and performed routine maintenance on campus housing
computer labs.
United States Air Force (1990-1997)
Health Services Management Specialist: Served as hospital Resource Manager, Health Benefits Advisor and
Medical Records Technician.
Education and Training
Masters of Business Administration (2004) Cyber Operations Training Course, 2010
Concentration in Information Technology Management Communications Network Training, 2009
Touro University International, Cypress, CA Advanced Communications Training, 2009
Air Force Academic Instructors School, 2004
Bachelors of Science in Business Administration (2000) Communications Information Training, 2001
Concentration in Management Information Systems Health Services Management Training, 1990
East Carolina University, Greenville, NC Air Force Basic Training, 1990