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Greetings!
My name is Richard Bailey and I am thirsty for more technical work activity. This is my
cover letter and following is my Curriculum Viata, whereas I am confident that you will
find my Knowledge, Skills and Abilities (KSAs) are more than adequate for the
position(s) you need filled.
Knowledge:
My knowledge is based on Aircraft Design and Build at Boeing and Lockheed. I have
extensive practical application and understanding of the following functions:
Engineering, Planning, Scheduling, Component Sourcing, Inventory Control and Factory
Operations. I also understand how they need to be integrated to work together as a whole
for the best outcomes.
Skills:
Strong writing communication skills, both text and graphics; using the principles of
effective communication is based upon the information is clear, concise, valid and
complete, plus highly specific in the terms of content, sequence, timing and outcome.
Below is a list of my applied written communication skills:
• Technical Writing:
o Product Specifications:
o Hardware Specifications
o Software Applications - Functional Requirements Specifications, User
Interface Requirement Specifications and Test Scripts
o Organizational operations / cross - functional instructional processes -
Strategy and Tactical
o Job specific instructional processes
o End User Software Application usage and navigation instructions for
single or multiple systems.
• Project Proposals: Skilled in writing compelling proposals that comprise of the
following; clear problem statements including ‘current state’ graphics, clear
targets, clear solutions including ‘future state’ graphics, cost-benefit analysis and
realistic schedules with milestone reviews to influence management to approve
the initiation of a project.
• Project Team Charters: Skilled in writing Project Team Charters, starting with the
problem statement derived from initial project proposal, approved solution,
objectives, scheduled milestones, boundaries (in scope / out of scope) and
entrance / exit criteria.
• Business Process Modeling Skills: Development of Flow Charts using Software
Applications that includes data bases designed for creating Cross-Functional /
Organizational Processes and Lab Simulations, using LEAN principles.
• Configuration Development / Configuration Management Skills: Used computing
applications to develop initial baseline product configurations and used
computing systems to manage updates to configurations.
• Manufacturing Engineering Skills; Used 2 & 3 Dimensional Computer Aided
Design systems for reviewing and interpreting engineering drawings / geometry
and related parts lists, to develop component fabrication plans, and assembly /
installation plans for factory operations. This skill set also includes the ordering of
parts, based upon developing a “Critical Path” sequential schedule to ensure the
right component is consumed at the right time.
Abilities
Inspiring a stale or low moral environment into a revitalized environment.
Mentoring others to understand their how their KSAs contribute to the organization’s
goals. If they feel they fit-in, they will exceed expectations. High moral always results in
reduced costs, improved schedule and higher product quality.
Connecting dots, intuitive in noticing communication gaps, overlaps and miss-alignments
across organizations. Having the ability to close the gaps, remove the overlaps with
formats and content that ‘at a glance’ employees understand quickly, resulting in reduced
costs, improved schedule, improved moral and higher product quality.
Summary
As you can see, my KSAs would be very useful to you and would assist in solving any
challenges that your organization is experiencing. Therefore, I am looking forward to
having a meeting with you to discuss further.
Best regards,
Richard Bailey.
Local Phone: 0172-846-2549
US Phone: 253-509-8313
Address: CMR 402 Box 634, APO AE 09180-0007
Email: rsmokey611@gmail.com
Name: Richard Bailey
Local Phone: DSN 0172-846-2549
US Phone: 253-509-8313
Address: CMR 402 Box 634, APO AE 09180-0007
Email: rsmokey611@gmail.com
Military and commercial aerospace experience:
• Security Clearance:
o Level: Current Secret
o Investigation date: February 2 thru February 12, 2011
Volunteer Experience
American Red Cross – Landstuhl Regional Medical Center
February 2016 – ongoing -administrative / office support
Professional Experience:
Boeing Commercial & Military Airplanes Seattle, Washington
737/757/767/747/777 Commercial Airplane Programs
B-2 / P-8 Military Airplane Programs.
June /1990 through November 2015
09/2011 – 11/30/2015
Job Title: Engineering Technical Specialist - Product Data Management Support level 4
Organization: Commercial - 737 - Customer Engineering / Model Management
Location: Renton Washington.
Position Objective: Represent Customer Engineering (CE) in screening engineering
change proposals, determine and coordinate changes that impact CE.
Baseline Duties Performed: Analyzed engineering change proposals that impacted
features or functionality of systems (avionics, navigation, emergency equipment, wings,
& airframe) or passenger interior commodities (In-Flight Entertainment, Galleys, Seats &
Lavatories).
Assessed the impact of the change in terms of; (1).Function or feature, (2).incorporation
cut-in; identify how many and which production and delivered airplanes impacted, (3).
Determined department engineering hours needed to incorporate change, (4). Developed
work statements for the reviewing, approving and implementation of the change. (5).
Developed a proposed schedule of ‘change incorporation’. (6), Assessed the intersection
or interference of other categories of ‘in work’ engineering changes, (7). Comprise a
Change Impact Analysis Report (containing above items 1-7) and (8). Deploy the Change
Impact Analysis Report to responsible engineering staff for their review, approval,
conditional approval, or rejection of the change into their configuration. (9). provided
confirmation back to engineering’s change review responses.
Additional Duties: Continuous Quality Improvement – company and department is in
constant pursuit of improving their performance regarding cost, quality, schedule, safety
and moral. Therefore, as a level 4 Technical Specialist, it was expected to come up with
ideas that could turn into projects that would improve department’s performance.
During my 4 years in this department, I came up with 3 ideas that turned into 3 projects.
These 3 projects were focused around improving the Change Impact Analysis Report;
(1). Its Heads-up communication methods, (2). Its late timing driven by its predecessor’s
lateness, and (3). The effectiveness of the Change Impact Analysis Review method:
• (1). Improve the Heads-up Communication Methods – I was the Project Leader,
whereas I assembled a team consisting of engineers that received the heads up
notifications of the up-coming change and upcoming analysis activities. We
developed a standard set of templates for format and content of meeting
presentations and email notifications.
o Results: improved engineering staff comprehension and buy-in of an
upcoming change by 60 percent.
• (2). Improve the Report’s late timing – I was the subject matter expert this project
team. The report is dependent upon another department providing a critical sub-
deliverable piece of the report that was chronically late, driving the whole
analysis report late. The project team collectively restructured the way the 2
departments worked together and strengthened the communication between the 2
departments.
o Results: The critical sub-deliverable piece now being provided 2 weeks
earlier than before, enabling proper timing of analysis report deployment,
analysis reviews, approvals and implementation.
• (3). Improve the effectiveness of the Change Impact Analysis Review method - I
was the subject matter expert on this project team, whereas the previous method
of creating, deploying and staff reviewing the Change Impact Analysis report was
ineffective for the following reasons; First it was a huge spreadsheet that I would
manually create and manually populate with large amount of data from multiple
sources, making it very time consuming to prepare, whereas when completed and
ready for deployment, some of the information had already become obsolete.
Second, it was deployed to engineering staff via email, with a due date in the
subject line, however, it would still get lost in the volumes of their email that they
received daily, making it difficult to manage timeliness. Third, it was supposed to
be an interactive communication tool, whereas engineering review responses were
supposed to be standard responses noted on the spreadsheet such as; “Approved”
or “Approved with noted recommended changes”, however, since they were
manually typed, allowed variable, subjective, and open to interpretation
responses. Fourth: methods for collecting metrics was missing, thereby making it
difficult to determine what was wrong, look for any patterns and difficult to make
improvements. My solution was to use an existing IT platform that already uses
search engines for auto population and auto-matching of data, including
interactive deployment capabilities for reviews and approvals. Therefore, this
team developed the requirements for IT to develop an additional platform that
contained the following: (a). Search engine functionality to automatically pull the
applicable engineering data to review and match it with the appropriate engineers
for deployment. (b). an End User Interface that was intuitive to use that included
engineering data to review and proposed schedules for change incorporation (c).
Drop-Down - selectable standard analysis response statements, with interactive
functionality between reviewers, approvers and myself. (d). Provide a work
management queue for visibility of this activity with due dates. (e).Metrics for
timeliness and quality.
Testing the hypothesis; the team developed an “End to End” system and process
test on this new deliverable prior to production deployment. Since I was the
subject matter expert, I wrote the test scripts base on real time scenarios and
criteria, testing functionality of the new computing application and the processes
that it was designed to satisfy. After testing and fixing any bugs, we went full
production with excellent results:
o Results: 50 percent improvement in timing and 50 percent improvement in
quality. 100 percent of the engineering staff preferred the new change
analysis IT platform.
03/2011 - 09/2011
Job Title: Specialty Engineering Tech Level 4
Organization: Systems Engineering – Military- P-8
Location: Kent, Washington
Position - Project Objective: Contract Obligation between Boeing and the Department of
Navy: Co-develop a database for the Department of the Navy containing the level of
poundage of different categories of hazardous chemical material on the P-8 airplane.
Provide the department of Navy access to this database through the Boeing IT secure
firewall, thereby providing the Navy continuous up to date hazardous chemical
information during the design, build and delivery of each P-8 Airplane.
Baseline Duties Performed: Developed methods and processes to obtain and organize
components from systems procured from suppliers. Coordinated with the Contracts
department to ensure that the information obtained from suppliers that would be shared
with the U.S. Department of Navy did not violate the contract between the Supplier and
Boeing regarding any of their classified information restrictions or their proprietary
restrictions / trade-secrets. Initiated Propriety Information Agreement (PIAs)
documentation between Boeing and Suppliers as directed from the Contracts / Legal
organization.
From the supplier approved parts and system lists, I broke down the components to their
Raw Material composition (Aluminum, steel, Titanium, copper wiring, batteries, rubber,
plastics, paints, resins, glues, etc.). Then I further broke down the Raw material to the
hazardous material chemical composition level. Organized the information into a
database that showed the relationship of each system, such as Emergency Location
Transmitters, to their related parts, to the related raw material and to the related
hazardous chemical(s) and their level in weight – LBS.
Developed methods and processes for internal data mining of Boeing computing systems
containing engineering product structure of Boeing designed & built parts. Further data
mined these components to the Raw Material composition, (Aluminum, steel, Titanium,
copper wiring, batteries, rubber, plastics, paints, resins, glues, etc.). Further break down
the Raw material to the hazardous material chemical composition level. Organized the
information into a database that showed the relationship of each system, such as Flight
Controls or Avionics, to their related parts, to the related raw material and to the related
hazardous chemical(s) and their level in weight – LBS.
Coordinated with Boeing’s “Office of Internal Governance” (OIG) to ensure that the
information obtained that would be shared with the U.S. Department of Navy did not
violate any classified information restrictions, Boeing’s Proprietary restrictions or trade-
secret restrictions. Initiated Propriety Information Agreements (PIAs) between parties as
directed from the OIG.
Compiled both Supplier and Boeing Raw Material Chemical composition lists into an
organized data base noting the different categories of Hazardous material by weight in
pounds of each type of Raw material (Aluminum, steel, Titanium, copper wiring,
batteries, rubber, plastics, paints, resins, glues, etc.)
Worked with a small Project Team that comprised of 2 Programmers, a System Architect
and a Chemical Engineer to stand up a database that would allow the Department of the
Navy to have access through the Boeing IT security firewall for continuous up to date
information of the hazardous chemical material on the P-8 airplane.
Results: Contract fulfilled on time between Boeing and the Department of the Navy.
02/2008 – 03/2011
Job Title: Engineering Technical Specialist – Customer Intro Specialist.
Organization: Commercial - 777 - Customer Engineering / Model Management
Location: Everett Washington.
Position Objective: Co-develop initial customer specific baseline airplane configurations.
Baseline Duties Performed: Worked with Boeing customer engineers, assigned to
specific airlines, supporting the development of airline customer configurations, by
organizing and managing airline selections of multiple systems such as; Avionics,
Navigation Systems, Flight Deck displays, Emergency Equipment, Interior passenger
accommodations (Seats, Galleys, Lavatories, In-Flight Entertainment), wheels, tires &
brakes, Engines and Engine Thrust Ratings.
Developed initial engineering master schedules for the release of selected systems to
responsible design engineering and procurement groups. Led and performed Boeing
internal customer baseline configuration audits.
Additional Duties: Continuous Quality Improvement – company and department is in
constant pursuit of improving their performance regarding cost, quality, schedule, safety
and moral. Therefore, as a level 4 Technical Specialist, I was responsible for conducting
“After Action Reviews”; which were meetings ‘post release’ of initial configurations,
getting feedback from different design groups on how accurate and timely were our
releases to them and feedback from airline customers conducting their own configuration
audits. I was also responsible for assigning and tracking improvement actions to closure.
09/2005 - 02/2008
Job Title: Technical Services Spec 4 / Engineering Process Development
Organization: Process and Systems Integration
Location: Kent, Washington
Position Objective: Successfully develop integrated processes for the design and build of
the P-8 military airplane between 2 different Boeing locations in Washington state and 3
Boeing locations in 3 different states; Alabama, Virginia and Texas. The P-8 military
airplane is a 737 Commercial Airframe Platform, built and provisioned for military
applications in the Boeing commercial factory and then moved to the Boeing military
facility to install the military applications. Each separate 5 Boeing sites had their own
design and build responsibilities.
Baseline Duties Performed: Developed processes that aligned with computing business
system architectures across multiple Boeing sites to enable design staff, planning staff,
building staff and scheduling staff to perform effectively as one Boeing.
Started with Business Process Mapping by developing a ‘master’ flow chart that reflected
at a high level each site location business activity within their own ‘swim lane’ on the
chart. The chart included computing systems for design, plan, schedule and build for each
swim lane, with inputs and outputs at each data point. Conducted several live video
teleconference meetings with all 5 sites to further develop the process flow chart to an
agreed on working model. From the flow chart, created 8 process instructional documents
for multiple job roles for employees to use regarding design, plan, build and scheduling
activities, on the P-8 military airplane program. These documents included graphics for
clarity, included navigation instructions for multiple computing systems and hyperlinks
back to the master flow chart for point of reference of the overall process.
In addition, created several training documents for computing systems used for design,
plan and build that included hyperlinks to short video training tips.
Additional Duties: Business Process Management. Most flow chart creation software that
are used to create business process flows and related documents are either VISIO or
PowerPoint. The problem with VISIO or PowerPoint is that they are not databases
whereas the process developer cannot create reusable data symbols for job roles;
(Electrical Designer, Structural Designer, Manufacturing Engineer, Scheduler), or
reusable computing symbols; (CAD systems, Part lists or Geometry Systems, Scheduling
Systems), nor reusable task boxes (Develop Design, Review Design, Approve Design).
Therefore, other than copy /paste, each time the process developer needs to create a new
or update an existing process flow, he or she is basically starting over. However, there are
Business Process computing database systems that are being developed by different
companies that myself and others were tasked to tryout and determine which company
had the system that best fit Boeing. This is a very fast growing and evolving industry.
There are a varieties of application usage available, some are more suited for Software
development, others for Hardware development, and others are for setting up a business
including organization charts and high level business process execution. Some are very
sophisticated, whereas at each task box you can set up values of time and number of
employees to complete each task. Some systems you can even test your process by
running simulations of a product or service going through your process, adjusting the
speed and frequency and finding bottle necks at decision points. Our team reviewed six
different Business Process Applications from six different companies, we performed
hands on testing, trying them out by using Boeing processes. We discussed and
documented the results and how well they would fit with Boeing. We also ran and
compared a cost-benefit analysis on each one and chose one that we thought best fit and it
is still being used at different areas of the company today.
06/2000 – 09/2005
Job Title: Product Design – Configuration Management Specialist 4
Organization: Commercial - 737 - Customer Engineering / Account Management
Location: Renton Washington.
Position Objective: Co-develop and Co-Manage assigned airline customers airplane
configurations.
Baseline Duties Performed: Worked with Boeing customer engineers that have assigned
accounts to specific airlines, supporting the development and management of airline
customer configurations. This activity is accomplished by capturing in computing
configuration files airline selections of multiple systems such as; Avionics, Navigation
Systems, Flight Deck displays, Emergency Equipment, Interior passenger
accommodations (Seats, Galleys, Lavatories, In-Flight Entertainment), wheels, tires &
brakes, Engines and Engine Thrust Ratings. The configuration files are dynamic,
therefore, there is a large amount of management of these configuration files as the
airline customer changes their system selections to best fit their current business
environment prior to delivery of their airplane. Therefore, with a high churn of customer
configurations, I effectively managed the scheduled activity of the variety of changes to
multiple configuration files by creating a database that tracked the different changes, their
applicability, sequential order, and what computing file or application to use.
Additional Duties: Worked as a LEAN consultant in the BCA Engineering LEAN office.
Conducted cross-functional improvement workshops whereas value stream maps were
created to show a “Current State” reflecting the confusing activities going on between
organizations along with “valued and non-valued activities, then develop a “Future State”
map to simplify work activity showing only valued activity, eliminating wasteful re-work
activities, reducing queue time and touch time.
06/1991 – 06/2000
Job Title: Manufacturing Engineer Planner (ME)
Organization: Commercial – 747 / 767 / 757 / 737 / 777
Location: Everett Washington.
Position Objective: Develop airplane build plans for the factory and flight line airplane
mechanics and electricians.
Baseline Duties Performed: Worked with Design Engineering in the review of their
drawings, geometry and related parts list to end sure the engineering was producible,
thereby, the ME had “sign-off authority before the engineering was release to the factory.
From the engineering drawings and associated parts list, using applicable computing
applications, I developed instructions for the mechanic or electrician to fab, assemble,
install and test parts or commodities (systems or payloads) on the airplane. These build
plans required the right sequence, the right tools, the right airplane build stage location
and the right in-process inspection buy off to meet FAA requirements.
Worked as a liaison between the design engineering organization and the airplane
mechanics and electricians. Crawled around the airplane with the mechanics and
electricians to understand what areas needed design improvement and which job
instructions needed improved. This in turn enabled higher design quality, leading to
higher manufacturing quality at lower costs.
Coordinated with Functional Test, to ensure the build plans accurately depicted electrical
hook-ups, proper electrical grounding, correct hydraulic system installations, correct
potable water pressure and on a military program, correct weapon or mission system
installations.
Coordinated with Flight Test, to ensure any “Flight Squawks” were resolved quickly to
ensure on time customer delivery.
Additional Duties:
• Lead Manufacturing Engineer (ME) for Galleys and Seats on the 777 Commercial
Airplane; guided and directed lower level MEs in the development of their build
plans. Managed and delegated work load as needed.
• Subject Matter Expert/Instructor, DCAC/MRM (Define and Control Airplane
Configuration/Manufacturing Resource Management). This was a company
initiative to update their internal business systems for their development and
management of the engineering, the planning and the procurement of airplane
parts and systems. This system was a total overhaul of the “As Committed”, “As
Designed”, “As Planned”, “As Built”, “As Validated” and “As Delivered” aspect
of the company internal business processes. This was a “Train the Trainer”
concept, where as I went to an off-sight location and was trained on the new
business systems and related processes, then went back to my home organization,
created training modules tailor fitted to our organization and trained our
organization on how to use the new system and apply it’s processes, prior to its
deployment and implementation.
06/1990 – 06/1991
Job Title: Modification Electrician
Organization: Boeing Military Airplanes – B-2 Stealth Bomber
Location: Palmdale, California
Position Objective: Responsibilities included installation and testing of wire bundles and
electronic devices for Flight controls and weapon systems.
Baseline Duties Performed: Coordinated with design engineering in reference to updates
to engineering isometric drawings authorizing updates to existing wire bundle design,
wire bundle installations, and electrical equipment connections. Removed the old wire
bundles or harnesses and replaced them as required. These wire bundles or harnesses
were large, starting from the cockpit and ending in the electronics bay in the back of the
airplane. Most harnesses carried over 100 wires in each bundle and would have several
breakout branches that connected to different equipment on the airplane at different
locations. After replacement of a wire bundle, conducted system continuity tests from the
airplane’s cockpit to the electronics bay in the back of the airplane to ensure the correct
wiring connections at all locations were complete. Generated reports of completion for
quality assurance buy-off and for any errors found, Non-Conformance reports were
coordinated back to design engineering for resolution.
Additional Duties: Foreign Object Debris focal: (FOD) At the beginning and end of
each shift, ensured that there were no metal fillings, or tools, or any kind of debris left
inside the airplane that could cause damage to the airplane during production or flight.
09/1979 – 06/1990
Lockheed (formally Loral Defense Systems and Goodyear Aerospace)
1300 S. Litchfield RD, Litchfield PK AZ.
Programs: MX Missile, Minute - Man, & HML
Job Title: Inventory Control/Production Control Storekeeper
Organization: Storekeeper – Inventory Control
Location: Goodyear, Arizona
Position Objective: Manage and control inventory issues to the factory floor personnel
Baseline Duties Performed: Receive and store incoming inventory. Issue out part
requests to factory personnel as required. Keep records of parts issued, parts received and
order more parts as required.
Education:
9/2001-11/2001 CMII Certified - Institute of Configuration Management
P.O. Box 5656
Scottsdale, AZ 85261 – ASU Sponsored
7/96-10/96 Boeing-ET&D (Engineering Training and Development) Instructor
Development Course
6/91-7/96 On-hour/Off-hour Engineering and Informational System Boeing
Sponsored Training/classes
88-89 Glendale Community College
5900 West Olive, Glendale, AZ
Various Computer Graphic Arts Training - 4.0 G.P.A

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03_August_2016_Richard_Bailey_Resume[1]

  • 1. Greetings! My name is Richard Bailey and I am thirsty for more technical work activity. This is my cover letter and following is my Curriculum Viata, whereas I am confident that you will find my Knowledge, Skills and Abilities (KSAs) are more than adequate for the position(s) you need filled. Knowledge: My knowledge is based on Aircraft Design and Build at Boeing and Lockheed. I have extensive practical application and understanding of the following functions: Engineering, Planning, Scheduling, Component Sourcing, Inventory Control and Factory Operations. I also understand how they need to be integrated to work together as a whole for the best outcomes. Skills: Strong writing communication skills, both text and graphics; using the principles of effective communication is based upon the information is clear, concise, valid and complete, plus highly specific in the terms of content, sequence, timing and outcome. Below is a list of my applied written communication skills: • Technical Writing: o Product Specifications: o Hardware Specifications o Software Applications - Functional Requirements Specifications, User Interface Requirement Specifications and Test Scripts o Organizational operations / cross - functional instructional processes - Strategy and Tactical o Job specific instructional processes o End User Software Application usage and navigation instructions for single or multiple systems. • Project Proposals: Skilled in writing compelling proposals that comprise of the following; clear problem statements including ‘current state’ graphics, clear targets, clear solutions including ‘future state’ graphics, cost-benefit analysis and realistic schedules with milestone reviews to influence management to approve the initiation of a project. • Project Team Charters: Skilled in writing Project Team Charters, starting with the problem statement derived from initial project proposal, approved solution, objectives, scheduled milestones, boundaries (in scope / out of scope) and entrance / exit criteria. • Business Process Modeling Skills: Development of Flow Charts using Software Applications that includes data bases designed for creating Cross-Functional / Organizational Processes and Lab Simulations, using LEAN principles.
  • 2. • Configuration Development / Configuration Management Skills: Used computing applications to develop initial baseline product configurations and used computing systems to manage updates to configurations. • Manufacturing Engineering Skills; Used 2 & 3 Dimensional Computer Aided Design systems for reviewing and interpreting engineering drawings / geometry and related parts lists, to develop component fabrication plans, and assembly / installation plans for factory operations. This skill set also includes the ordering of parts, based upon developing a “Critical Path” sequential schedule to ensure the right component is consumed at the right time. Abilities Inspiring a stale or low moral environment into a revitalized environment. Mentoring others to understand their how their KSAs contribute to the organization’s goals. If they feel they fit-in, they will exceed expectations. High moral always results in reduced costs, improved schedule and higher product quality. Connecting dots, intuitive in noticing communication gaps, overlaps and miss-alignments across organizations. Having the ability to close the gaps, remove the overlaps with formats and content that ‘at a glance’ employees understand quickly, resulting in reduced costs, improved schedule, improved moral and higher product quality. Summary As you can see, my KSAs would be very useful to you and would assist in solving any challenges that your organization is experiencing. Therefore, I am looking forward to having a meeting with you to discuss further. Best regards, Richard Bailey. Local Phone: 0172-846-2549 US Phone: 253-509-8313 Address: CMR 402 Box 634, APO AE 09180-0007 Email: rsmokey611@gmail.com
  • 3. Name: Richard Bailey Local Phone: DSN 0172-846-2549 US Phone: 253-509-8313 Address: CMR 402 Box 634, APO AE 09180-0007 Email: rsmokey611@gmail.com Military and commercial aerospace experience: • Security Clearance: o Level: Current Secret o Investigation date: February 2 thru February 12, 2011 Volunteer Experience American Red Cross – Landstuhl Regional Medical Center February 2016 – ongoing -administrative / office support Professional Experience: Boeing Commercial & Military Airplanes Seattle, Washington 737/757/767/747/777 Commercial Airplane Programs B-2 / P-8 Military Airplane Programs. June /1990 through November 2015 09/2011 – 11/30/2015 Job Title: Engineering Technical Specialist - Product Data Management Support level 4 Organization: Commercial - 737 - Customer Engineering / Model Management Location: Renton Washington. Position Objective: Represent Customer Engineering (CE) in screening engineering change proposals, determine and coordinate changes that impact CE. Baseline Duties Performed: Analyzed engineering change proposals that impacted features or functionality of systems (avionics, navigation, emergency equipment, wings, & airframe) or passenger interior commodities (In-Flight Entertainment, Galleys, Seats & Lavatories). Assessed the impact of the change in terms of; (1).Function or feature, (2).incorporation cut-in; identify how many and which production and delivered airplanes impacted, (3). Determined department engineering hours needed to incorporate change, (4). Developed work statements for the reviewing, approving and implementation of the change. (5). Developed a proposed schedule of ‘change incorporation’. (6), Assessed the intersection or interference of other categories of ‘in work’ engineering changes, (7). Comprise a Change Impact Analysis Report (containing above items 1-7) and (8). Deploy the Change Impact Analysis Report to responsible engineering staff for their review, approval, conditional approval, or rejection of the change into their configuration. (9). provided confirmation back to engineering’s change review responses.
  • 4. Additional Duties: Continuous Quality Improvement – company and department is in constant pursuit of improving their performance regarding cost, quality, schedule, safety and moral. Therefore, as a level 4 Technical Specialist, it was expected to come up with ideas that could turn into projects that would improve department’s performance. During my 4 years in this department, I came up with 3 ideas that turned into 3 projects. These 3 projects were focused around improving the Change Impact Analysis Report; (1). Its Heads-up communication methods, (2). Its late timing driven by its predecessor’s lateness, and (3). The effectiveness of the Change Impact Analysis Review method: • (1). Improve the Heads-up Communication Methods – I was the Project Leader, whereas I assembled a team consisting of engineers that received the heads up notifications of the up-coming change and upcoming analysis activities. We developed a standard set of templates for format and content of meeting presentations and email notifications. o Results: improved engineering staff comprehension and buy-in of an upcoming change by 60 percent. • (2). Improve the Report’s late timing – I was the subject matter expert this project team. The report is dependent upon another department providing a critical sub- deliverable piece of the report that was chronically late, driving the whole analysis report late. The project team collectively restructured the way the 2 departments worked together and strengthened the communication between the 2 departments. o Results: The critical sub-deliverable piece now being provided 2 weeks earlier than before, enabling proper timing of analysis report deployment, analysis reviews, approvals and implementation. • (3). Improve the effectiveness of the Change Impact Analysis Review method - I was the subject matter expert on this project team, whereas the previous method of creating, deploying and staff reviewing the Change Impact Analysis report was ineffective for the following reasons; First it was a huge spreadsheet that I would manually create and manually populate with large amount of data from multiple sources, making it very time consuming to prepare, whereas when completed and ready for deployment, some of the information had already become obsolete. Second, it was deployed to engineering staff via email, with a due date in the subject line, however, it would still get lost in the volumes of their email that they received daily, making it difficult to manage timeliness. Third, it was supposed to be an interactive communication tool, whereas engineering review responses were supposed to be standard responses noted on the spreadsheet such as; “Approved” or “Approved with noted recommended changes”, however, since they were manually typed, allowed variable, subjective, and open to interpretation responses. Fourth: methods for collecting metrics was missing, thereby making it difficult to determine what was wrong, look for any patterns and difficult to make improvements. My solution was to use an existing IT platform that already uses search engines for auto population and auto-matching of data, including interactive deployment capabilities for reviews and approvals. Therefore, this team developed the requirements for IT to develop an additional platform that contained the following: (a). Search engine functionality to automatically pull the applicable engineering data to review and match it with the appropriate engineers
  • 5. for deployment. (b). an End User Interface that was intuitive to use that included engineering data to review and proposed schedules for change incorporation (c). Drop-Down - selectable standard analysis response statements, with interactive functionality between reviewers, approvers and myself. (d). Provide a work management queue for visibility of this activity with due dates. (e).Metrics for timeliness and quality. Testing the hypothesis; the team developed an “End to End” system and process test on this new deliverable prior to production deployment. Since I was the subject matter expert, I wrote the test scripts base on real time scenarios and criteria, testing functionality of the new computing application and the processes that it was designed to satisfy. After testing and fixing any bugs, we went full production with excellent results: o Results: 50 percent improvement in timing and 50 percent improvement in quality. 100 percent of the engineering staff preferred the new change analysis IT platform. 03/2011 - 09/2011 Job Title: Specialty Engineering Tech Level 4 Organization: Systems Engineering – Military- P-8 Location: Kent, Washington Position - Project Objective: Contract Obligation between Boeing and the Department of Navy: Co-develop a database for the Department of the Navy containing the level of poundage of different categories of hazardous chemical material on the P-8 airplane. Provide the department of Navy access to this database through the Boeing IT secure firewall, thereby providing the Navy continuous up to date hazardous chemical information during the design, build and delivery of each P-8 Airplane. Baseline Duties Performed: Developed methods and processes to obtain and organize components from systems procured from suppliers. Coordinated with the Contracts department to ensure that the information obtained from suppliers that would be shared with the U.S. Department of Navy did not violate the contract between the Supplier and Boeing regarding any of their classified information restrictions or their proprietary restrictions / trade-secrets. Initiated Propriety Information Agreement (PIAs) documentation between Boeing and Suppliers as directed from the Contracts / Legal organization. From the supplier approved parts and system lists, I broke down the components to their Raw Material composition (Aluminum, steel, Titanium, copper wiring, batteries, rubber, plastics, paints, resins, glues, etc.). Then I further broke down the Raw material to the hazardous material chemical composition level. Organized the information into a database that showed the relationship of each system, such as Emergency Location Transmitters, to their related parts, to the related raw material and to the related hazardous chemical(s) and their level in weight – LBS. Developed methods and processes for internal data mining of Boeing computing systems containing engineering product structure of Boeing designed & built parts. Further data
  • 6. mined these components to the Raw Material composition, (Aluminum, steel, Titanium, copper wiring, batteries, rubber, plastics, paints, resins, glues, etc.). Further break down the Raw material to the hazardous material chemical composition level. Organized the information into a database that showed the relationship of each system, such as Flight Controls or Avionics, to their related parts, to the related raw material and to the related hazardous chemical(s) and their level in weight – LBS. Coordinated with Boeing’s “Office of Internal Governance” (OIG) to ensure that the information obtained that would be shared with the U.S. Department of Navy did not violate any classified information restrictions, Boeing’s Proprietary restrictions or trade- secret restrictions. Initiated Propriety Information Agreements (PIAs) between parties as directed from the OIG. Compiled both Supplier and Boeing Raw Material Chemical composition lists into an organized data base noting the different categories of Hazardous material by weight in pounds of each type of Raw material (Aluminum, steel, Titanium, copper wiring, batteries, rubber, plastics, paints, resins, glues, etc.) Worked with a small Project Team that comprised of 2 Programmers, a System Architect and a Chemical Engineer to stand up a database that would allow the Department of the Navy to have access through the Boeing IT security firewall for continuous up to date information of the hazardous chemical material on the P-8 airplane. Results: Contract fulfilled on time between Boeing and the Department of the Navy. 02/2008 – 03/2011 Job Title: Engineering Technical Specialist – Customer Intro Specialist. Organization: Commercial - 777 - Customer Engineering / Model Management Location: Everett Washington. Position Objective: Co-develop initial customer specific baseline airplane configurations. Baseline Duties Performed: Worked with Boeing customer engineers, assigned to specific airlines, supporting the development of airline customer configurations, by organizing and managing airline selections of multiple systems such as; Avionics, Navigation Systems, Flight Deck displays, Emergency Equipment, Interior passenger accommodations (Seats, Galleys, Lavatories, In-Flight Entertainment), wheels, tires & brakes, Engines and Engine Thrust Ratings. Developed initial engineering master schedules for the release of selected systems to responsible design engineering and procurement groups. Led and performed Boeing internal customer baseline configuration audits. Additional Duties: Continuous Quality Improvement – company and department is in constant pursuit of improving their performance regarding cost, quality, schedule, safety and moral. Therefore, as a level 4 Technical Specialist, I was responsible for conducting “After Action Reviews”; which were meetings ‘post release’ of initial configurations, getting feedback from different design groups on how accurate and timely were our releases to them and feedback from airline customers conducting their own configuration audits. I was also responsible for assigning and tracking improvement actions to closure.
  • 7. 09/2005 - 02/2008 Job Title: Technical Services Spec 4 / Engineering Process Development Organization: Process and Systems Integration Location: Kent, Washington Position Objective: Successfully develop integrated processes for the design and build of the P-8 military airplane between 2 different Boeing locations in Washington state and 3 Boeing locations in 3 different states; Alabama, Virginia and Texas. The P-8 military airplane is a 737 Commercial Airframe Platform, built and provisioned for military applications in the Boeing commercial factory and then moved to the Boeing military facility to install the military applications. Each separate 5 Boeing sites had their own design and build responsibilities. Baseline Duties Performed: Developed processes that aligned with computing business system architectures across multiple Boeing sites to enable design staff, planning staff, building staff and scheduling staff to perform effectively as one Boeing. Started with Business Process Mapping by developing a ‘master’ flow chart that reflected at a high level each site location business activity within their own ‘swim lane’ on the chart. The chart included computing systems for design, plan, schedule and build for each swim lane, with inputs and outputs at each data point. Conducted several live video teleconference meetings with all 5 sites to further develop the process flow chart to an agreed on working model. From the flow chart, created 8 process instructional documents for multiple job roles for employees to use regarding design, plan, build and scheduling activities, on the P-8 military airplane program. These documents included graphics for clarity, included navigation instructions for multiple computing systems and hyperlinks back to the master flow chart for point of reference of the overall process. In addition, created several training documents for computing systems used for design, plan and build that included hyperlinks to short video training tips. Additional Duties: Business Process Management. Most flow chart creation software that are used to create business process flows and related documents are either VISIO or PowerPoint. The problem with VISIO or PowerPoint is that they are not databases whereas the process developer cannot create reusable data symbols for job roles; (Electrical Designer, Structural Designer, Manufacturing Engineer, Scheduler), or reusable computing symbols; (CAD systems, Part lists or Geometry Systems, Scheduling Systems), nor reusable task boxes (Develop Design, Review Design, Approve Design). Therefore, other than copy /paste, each time the process developer needs to create a new or update an existing process flow, he or she is basically starting over. However, there are Business Process computing database systems that are being developed by different companies that myself and others were tasked to tryout and determine which company had the system that best fit Boeing. This is a very fast growing and evolving industry. There are a varieties of application usage available, some are more suited for Software development, others for Hardware development, and others are for setting up a business
  • 8. including organization charts and high level business process execution. Some are very sophisticated, whereas at each task box you can set up values of time and number of employees to complete each task. Some systems you can even test your process by running simulations of a product or service going through your process, adjusting the speed and frequency and finding bottle necks at decision points. Our team reviewed six different Business Process Applications from six different companies, we performed hands on testing, trying them out by using Boeing processes. We discussed and documented the results and how well they would fit with Boeing. We also ran and compared a cost-benefit analysis on each one and chose one that we thought best fit and it is still being used at different areas of the company today. 06/2000 – 09/2005 Job Title: Product Design – Configuration Management Specialist 4 Organization: Commercial - 737 - Customer Engineering / Account Management Location: Renton Washington. Position Objective: Co-develop and Co-Manage assigned airline customers airplane configurations. Baseline Duties Performed: Worked with Boeing customer engineers that have assigned accounts to specific airlines, supporting the development and management of airline customer configurations. This activity is accomplished by capturing in computing configuration files airline selections of multiple systems such as; Avionics, Navigation Systems, Flight Deck displays, Emergency Equipment, Interior passenger accommodations (Seats, Galleys, Lavatories, In-Flight Entertainment), wheels, tires & brakes, Engines and Engine Thrust Ratings. The configuration files are dynamic, therefore, there is a large amount of management of these configuration files as the airline customer changes their system selections to best fit their current business environment prior to delivery of their airplane. Therefore, with a high churn of customer configurations, I effectively managed the scheduled activity of the variety of changes to multiple configuration files by creating a database that tracked the different changes, their applicability, sequential order, and what computing file or application to use. Additional Duties: Worked as a LEAN consultant in the BCA Engineering LEAN office. Conducted cross-functional improvement workshops whereas value stream maps were created to show a “Current State” reflecting the confusing activities going on between organizations along with “valued and non-valued activities, then develop a “Future State” map to simplify work activity showing only valued activity, eliminating wasteful re-work activities, reducing queue time and touch time. 06/1991 – 06/2000 Job Title: Manufacturing Engineer Planner (ME) Organization: Commercial – 747 / 767 / 757 / 737 / 777 Location: Everett Washington.
  • 9. Position Objective: Develop airplane build plans for the factory and flight line airplane mechanics and electricians. Baseline Duties Performed: Worked with Design Engineering in the review of their drawings, geometry and related parts list to end sure the engineering was producible, thereby, the ME had “sign-off authority before the engineering was release to the factory. From the engineering drawings and associated parts list, using applicable computing applications, I developed instructions for the mechanic or electrician to fab, assemble, install and test parts or commodities (systems or payloads) on the airplane. These build plans required the right sequence, the right tools, the right airplane build stage location and the right in-process inspection buy off to meet FAA requirements. Worked as a liaison between the design engineering organization and the airplane mechanics and electricians. Crawled around the airplane with the mechanics and electricians to understand what areas needed design improvement and which job instructions needed improved. This in turn enabled higher design quality, leading to higher manufacturing quality at lower costs. Coordinated with Functional Test, to ensure the build plans accurately depicted electrical hook-ups, proper electrical grounding, correct hydraulic system installations, correct potable water pressure and on a military program, correct weapon or mission system installations. Coordinated with Flight Test, to ensure any “Flight Squawks” were resolved quickly to ensure on time customer delivery. Additional Duties: • Lead Manufacturing Engineer (ME) for Galleys and Seats on the 777 Commercial Airplane; guided and directed lower level MEs in the development of their build plans. Managed and delegated work load as needed. • Subject Matter Expert/Instructor, DCAC/MRM (Define and Control Airplane Configuration/Manufacturing Resource Management). This was a company initiative to update their internal business systems for their development and management of the engineering, the planning and the procurement of airplane parts and systems. This system was a total overhaul of the “As Committed”, “As Designed”, “As Planned”, “As Built”, “As Validated” and “As Delivered” aspect of the company internal business processes. This was a “Train the Trainer” concept, where as I went to an off-sight location and was trained on the new business systems and related processes, then went back to my home organization, created training modules tailor fitted to our organization and trained our organization on how to use the new system and apply it’s processes, prior to its deployment and implementation. 06/1990 – 06/1991 Job Title: Modification Electrician Organization: Boeing Military Airplanes – B-2 Stealth Bomber Location: Palmdale, California
  • 10. Position Objective: Responsibilities included installation and testing of wire bundles and electronic devices for Flight controls and weapon systems. Baseline Duties Performed: Coordinated with design engineering in reference to updates to engineering isometric drawings authorizing updates to existing wire bundle design, wire bundle installations, and electrical equipment connections. Removed the old wire bundles or harnesses and replaced them as required. These wire bundles or harnesses were large, starting from the cockpit and ending in the electronics bay in the back of the airplane. Most harnesses carried over 100 wires in each bundle and would have several breakout branches that connected to different equipment on the airplane at different locations. After replacement of a wire bundle, conducted system continuity tests from the airplane’s cockpit to the electronics bay in the back of the airplane to ensure the correct wiring connections at all locations were complete. Generated reports of completion for quality assurance buy-off and for any errors found, Non-Conformance reports were coordinated back to design engineering for resolution. Additional Duties: Foreign Object Debris focal: (FOD) At the beginning and end of each shift, ensured that there were no metal fillings, or tools, or any kind of debris left inside the airplane that could cause damage to the airplane during production or flight. 09/1979 – 06/1990 Lockheed (formally Loral Defense Systems and Goodyear Aerospace) 1300 S. Litchfield RD, Litchfield PK AZ. Programs: MX Missile, Minute - Man, & HML Job Title: Inventory Control/Production Control Storekeeper Organization: Storekeeper – Inventory Control Location: Goodyear, Arizona Position Objective: Manage and control inventory issues to the factory floor personnel Baseline Duties Performed: Receive and store incoming inventory. Issue out part requests to factory personnel as required. Keep records of parts issued, parts received and order more parts as required. Education: 9/2001-11/2001 CMII Certified - Institute of Configuration Management P.O. Box 5656 Scottsdale, AZ 85261 – ASU Sponsored 7/96-10/96 Boeing-ET&D (Engineering Training and Development) Instructor Development Course 6/91-7/96 On-hour/Off-hour Engineering and Informational System Boeing Sponsored Training/classes
  • 11. 88-89 Glendale Community College 5900 West Olive, Glendale, AZ Various Computer Graphic Arts Training - 4.0 G.P.A