1. Reneé Myers
3410 Longhorn Creek
San Antonio, TX 78261
Cell: 210-315-7061
MilaMonkeysMomma@yahoo.com
Objective: To acquire a Release Management position where I can use my skills in release management,
communications, technical writing, knowledge management, training and business analysis.
About Self: I am highly self-motivated, organized, very positive, personable, and enjoy working in a team atmosphere. I
enjoy learning and sharing knowledge with others to help them succeed in their careers.
Experience:
12/2013-Current: Clear Channel Worldwide San Antonio, TX (Release Manager)
• Deployment Management/Coordination
o Creator of Release Management Process for Agile and Waterfall development teams
o Coordination of application deployments to our production environments
o Coordination with Operation Knowledge Manager on weekly Change Review Board meetings
o Creation of Release Summaries, Deployment Plan, Deployment Pipeline, and Component Tracker documents
for project deployments
o Coordination of multiple system deployments that are integrated with one another
o Coordination of teams releasing multiple integrated projects/systems
o Coordination of timing and dependencies between multiple system deployments
o Coordination with Operations managers on deployment day resourcing and timing
o Mitigation of potential release collisions
o Research and Analysis on releases to improve the release process
o Release Process governance
08/2010 – 12/2013: Clear Channel Worldwide San Antonio, TX (Development Knowledge Manager/Technical Writer)
• Deployment Management/Coordination
o Creator of Release Management Process for Agile and Waterfall development teams
o Coordination of application deployments to our production environments
o Coordination with Operation Knowledge Manager on weekly Change Review Board meetings
o Creation of Release Summaries. Deployment Plan, Deployment Pipeline, and Component Tracker documents
for project deployments
o Coordination of multiple system deployments that are integrated with one another
o Coordination of timing and dependencies between multiple system deployments
• Knowledge Management
o Hold brainstorming sessions for each IT discipline to document standards, project lifecycle governance, and
standardization of documentation
2. o Communication of new sites, project templates, processes, etc
• SharePoint
o Maintain SharePoint 2007 & 2010 team sites as well as create and maintain new ones
o Help project teams with site organization and ease of use
o Keep standardization across our ccit.clearchannel.com site as well as maintenance of permissions,
documentation, etc
o SharePoint power user/ low level administrator
o Creation of SharePoint sites and content management
• Training
o Train IT employees on new systems when needed
o Training development team on new aspects of team sites, new project documents, SDLC process
• Documentation
o Document all aspects of Clear Channel’s IT department. Includes:
Project documentation (user manuals, functional and technical specification, project visions, business
process workflows)
Architecture documentation
Standards and governance
Documentation of current systems in production
• Business Analysis
o Requirements gathering for our Enterprise Data Warehouse (EDW) infrastructure projects
o Maintenance of business requirements and documentation for our EDW infrastructure projects
o Requirements gathering for our Platform Operations lifecycle processes
o Documentation and communication of the Platform Operations lifecycle processes
9/2007 – 11/2007: Clear Channel Worldwide San Antonio, TX (Independent Contractor/Technical Writer)
• Back filled a project’s documentation that is currently “live”
• Worked with a team of Solutions Architects and Developers to obtain all the information needed to write
• Facilitated a Subject Matter Expert session for a week to finish off the documentation and release the first version
10/2001 – 9/2006: Clear Channel Worldwide San Antonio, TX (Project Coordinator/Technical Writer)
• Was the technical writer for the entire IT department at Clear Channel
• Worked closely with the project team to get all documentation created and finished throughout all phases of the
development lifecycle (documentation included – visios, process flow charts, meeting notes, functional and technical
specifications, user manuals, maintenance manuals, and any other project documentation that needed to be written
for a project)
• Worked closely with Project Managers to keep projects on track and organized
• Trained users of new applications using written user manuals and classes
• Maintained all project SharePoint team sites to keep them organized as well as all project documentation visible and
easily accessible on each team site
• Sat in and participated in training and requirements gathering sessions to document all aspects of those sessions
3. 10/2000 – 10/2001: Thousand Oaks Baptist Church San Antonio, TX (Main Receptionist/Head of Print Publications)
• Was the main receptionist for the church
• Admin for all three ministers
• Head of all print publications for every ministry within the church
9/1999 – 10/2000: Professional Therapy Services San Antonio, TX (PT Assistant/Admin)
• Assisted the physical therapist in stretching and basic therapy
• Maintained office schedule and patients
• Organized and maintained all patient files
• Worked with insurance companies for accurate patient insurance records
Education:
1990 - 1993: Central High School San Angelo, TX
• Basic Academics
• Advanced English
1994 - 1999: Angelo State University San Angelo, TX
• BA in Communications
• Minor in Psychology
Other Training/Certifications/Skills/Awards:
• SharePoint Skills I & II
• Myers-Briggs Training (I am an ENFJ)
• Certified Knowledge Manager through STI
• Leadership Skills training
• Requirements Gathering Certification
• Skilled in MS Word, PowerPoint, Visio, Excel
• Skill in MS SQL Server Management
• Some skill in RoboHelp and HTML
• Agile Training
References:
C’Anne Weldishofer
4526 Pinehurst Mesa
4. San Antonio, TX 78247
210-422-3052
ChesWeldishofer@iheartmedia.com
Sarah Oden Fite
219 Sardius Blvd
Granbury, Texas 76049
SarahOden@iheartmedia.com