1. Uini Lealaitafea
10 Oregon AveTacoma, WA 98409- (253) 324-6772 (H) - Uini.Lealaitafea@everest.edu
Summary
I am a positive bilingual extendingmy experience in Japanese professional seeking a position utilizing
my educationalbackgroundand ability to performwithin diverse work environment, learning new
proceduresin a medical career that is fast paced and rewarding.
Highlights
Microsoft Office proficiency Strong interpersonalskills
Excelspreadsheets Understands grammar
Results-oriented Proofreading
Self-directed Medical terminology
Resourceful Schedule management
Strong problemsolver Self-starter
Business writing Billing and coding
Dedicated team player Dental terminology knowledge
Insurance eligibility verifications Patient charting
Accomplishments
Receivedamerit raise for strong attention to detail, exemplary customer service andteam-player
attitude.Increasedoffice organizationby developingmore efficient filing systemand customer
database protocols.
Experience
Pacific Glacier June 2001 to November2014
Quality Control and Processor
Seattle, WA
Responsible for monitoring, checkingand processingfish for quality specification.
Responsible for Standards of Sanitation, OSHA oversight, microbiologicaltesting.
Laidlaw and First Transit Services January 1999to May 2001
Customer Service, High Volume Call Center
Seattle, WA
Responsible for answering inquires, anticipating needs and empathizing with diverse
customers, maintaining call center database.
Recognizedfor quickly identifyingand resolvingproblems, speaking clearly, listening well and
assurance of complete satisfaction.
Experiencedin leading teams, delegating work, enforcingpoliciesand ensuring assigned tasks
are completedas well as motivating co-workers.
Education
Everest College present
Certificate: Medical Administrative Assistant
Tacoma, WA, Pierce
GPA: GPA: 4.0
GPA: 4.0 Presidentslist 2015,Letter of Recommendationand also Recognitionfor Excellence
Business Computer Technical Institute August 1996
Certificates: Business Computer
Tacoma, WA, Pierce
Skills
Successfulperformance of essential duties under pressure of deadlines
Self-motivated
Excellent multi-tasking skills
Multi-line communication / Scheduling skills
Filing, Coping, Faxing, Scanning
CPT / ICD-9 Coding
Ten Key by touch
Microsoft Word, Excel and Power Point
2.
3. Microsoft Word, Exceland Power Point
Data entry
Strong organizational skills
Dependable, reliable, and resourceful
Book-keeping/ Accounting
Dentrix