Reneé Myers is seeking a Release Management position where she can utilize her skills in release management, communications, technical writing, knowledge management, training, and business analysis. She has over 15 years of experience in these areas, most recently as a Release Manager at Clear Channel Worldwide where she created their release management process and coordinated application deployments. Prior to that, she held roles in knowledge management, technical writing, training, and business analysis at Clear Channel Worldwide.

1. Reneé Myers
3410 Longhorn Creek
San Antonio, TX 78261
Cell: 210-315-7061
MilaMonkeysMomma@yahoo.com
Objective: To acquire a Release Management position where I can use my skills in release management,
communications, technical writing, knowledge management, training and business analysis.
About Self: I am highly self-motivated, organized, very positive, personable, and enjoy working in a team atmosphere. I
enjoy learning and sharing knowledge with others to help them succeed in their careers.
Experience:
12/2013-Current: Clear Channel Worldwide San Antonio, TX (Release Manager)
• Deployment Management/Coordination
o Creator of Release Management Process for Agile and Waterfall development teams
o Coordination of application deployments to our production environments
o Coordination with Operation Knowledge Manager on weekly Change Review Board meetings
o Creation of Release Summaries, Deployment Plan, Deployment Pipeline, and Component Tracker documents
for project deployments
o Coordination of multiple system deployments that are integrated with one another
o Coordination of teams releasing multiple integrated projects/systems
o Coordination of timing and dependencies between multiple system deployments
o Coordination with Operations managers on deployment day resourcing and timing
o Mitigation of potential release collisions
o Research and Analysis on releases to improve the release process
o Release Process governance
08/2010 – 12/2013: Clear Channel Worldwide San Antonio, TX (Development Knowledge Manager/Technical Writer)
• Deployment Management/Coordination
o Creator of Release Management Process for Agile and Waterfall development teams
o Coordination of application deployments to our production environments
o Coordination with Operation Knowledge Manager on weekly Change Review Board meetings
o Creation of Release Summaries. Deployment Plan, Deployment Pipeline, and Component Tracker documents
for project deployments
o Coordination of multiple system deployments that are integrated with one another
o Coordination of timing and dependencies between multiple system deployments
• Knowledge Management
o Hold brainstorming sessions for each IT discipline to document standards, project lifecycle governance, and
standardization of documentation

2. o Communication of new sites, project templates, processes, etc
• SharePoint
o Maintain SharePoint 2007 & 2010 team sites as well as create and maintain new ones
o Help project teams with site organization and ease of use
o Keep standardization across our ccit.clearchannel.com site as well as maintenance of permissions,
documentation, etc
o SharePoint power user/ low level administrator
o Creation of SharePoint sites and content management
• Training
o Train IT employees on new systems when needed
o Training development team on new aspects of team sites, new project documents, SDLC process
• Documentation
o Document all aspects of Clear Channel’s IT department. Includes:
 Project documentation (user manuals, functional and technical specification, project visions, business
process workflows)
 Architecture documentation
 Standards and governance
 Documentation of current systems in production
• Business Analysis
o Requirements gathering for our Enterprise Data Warehouse (EDW) infrastructure projects
o Maintenance of business requirements and documentation for our EDW infrastructure projects
o Requirements gathering for our Platform Operations lifecycle processes
o Documentation and communication of the Platform Operations lifecycle processes
9/2007 – 11/2007: Clear Channel Worldwide San Antonio, TX (Independent Contractor/Technical Writer)
• Back filled a project’s documentation that is currently “live”
• Worked with a team of Solutions Architects and Developers to obtain all the information needed to write
• Facilitated a Subject Matter Expert session for a week to finish off the documentation and release the first version
10/2001 – 9/2006: Clear Channel Worldwide San Antonio, TX (Project Coordinator/Technical Writer)
• Was the technical writer for the entire IT department at Clear Channel
• Worked closely with the project team to get all documentation created and finished throughout all phases of the
development lifecycle (documentation included – visios, process flow charts, meeting notes, functional and technical
specifications, user manuals, maintenance manuals, and any other project documentation that needed to be written
for a project)
• Worked closely with Project Managers to keep projects on track and organized
• Trained users of new applications using written user manuals and classes
• Maintained all project SharePoint team sites to keep them organized as well as all project documentation visible and
easily accessible on each team site
• Sat in and participated in training and requirements gathering sessions to document all aspects of those sessions

3. 10/2000 – 10/2001: Thousand Oaks Baptist Church San Antonio, TX (Main Receptionist/Head of Print Publications)
• Was the main receptionist for the church
• Admin for all three ministers
• Head of all print publications for every ministry within the church
9/1999 – 10/2000: Professional Therapy Services San Antonio, TX (PT Assistant/Admin)
• Assisted the physical therapist in stretching and basic therapy
• Maintained office schedule and patients
• Organized and maintained all patient files
• Worked with insurance companies for accurate patient insurance records
Education:
1990 - 1993: Central High School San Angelo, TX
• Basic Academics
• Advanced English
1994 - 1999: Angelo State University San Angelo, TX
• BA in Communications
• Minor in Psychology
Other Training/Certifications/Skills/Awards:
• SharePoint Skills I & II
• Myers-Briggs Training (I am an ENFJ)
• Certified Knowledge Manager through STI
• Leadership Skills training
• Requirements Gathering Certification
• Skilled in MS Word, PowerPoint, Visio, Excel
• Skill in MS SQL Server Management
• Some skill in RoboHelp and HTML
• Agile Training
References:
C’Anne Weldishofer
4526 Pinehurst Mesa

4. San Antonio, TX 78247
210-422-3052
ChesWeldishofer@iheartmedia.com
Sarah Oden Fite
219 Sardius Blvd
Granbury, Texas 76049
SarahOden@iheartmedia.com