1. REBEKAH REAVES
77 Lyceum Court Mobile: 917‐525‐6067
Staten Island, NY 10310 Email: rebekahreaves@outlook.com
SUMMARY OF QUALIFICATIONS
A motivated and dependable professional with 20 years
accumulated managerial, creative and administrative
support in both public and private sectors. Innovative,
persistent problem solver that manages multiple
projects simultaneously within required deadlines.
Excellent people skills and teamwork oriented. Skilled to
work in a fast paced environment with numerous
interruptions.
Skills Knowledge
Microsoft Office Suite
Adobe Suite
Quickbooks Knowledge
Encompass and Byte Mortgage Origination Software
Familiar with both PC & Apple Operating Systems
Residential Home Funding
Staten Island, NY (11/2013 – Present)
Mortgage Loan Processor/Personal Assistant
 Works with Loan Officer to determine product suitability; communicates changes to loan officer.
 Complies financial and other needed data to complete loan file. Reviews files for completeness prior to
submission to Underwriting.
 Responsible for day to day operations of pipeline management. Determines objectives, goals and establishes
timelines to close all loans. Advises management of best course of action and directs staff to obtain goals.
 Orders supporting documentation, such as appraisals, verifications of employment, verifications of deposits,
etc.
 Evaluates loan applications for reasonableness and, if needed, escalates files for further evaluation.
 Communicates with Loan Officer and borrower to obtain missing documentation.
 Obtains documentation needed to clear conditions as required, communicates with title company, appraiser,
and other vendors as required.
 Provides excellent customer service to borrower, loan officer, vendors, and other interested parties
 Sends out approval and denial letters. Prioritizes workflow so loans close on time. Submits approved files to
Closing.
 Records data on the status of loans, including number of new applications and loans approved, cancelled or
denied.
 Knowledge of conventional and government (FHA/VA) loan requirements, state and federal real estate
lending regulations.
 Experience with both Encompass and Byte Mortgage Origination Software.
 Knowledge of desktop underwriting programs a plus, LP and DU.
 Proficiency with Microsoft Office programs
Tabularaza Designs
Staten Island, NY (09/2010 – Present)
Personal Business
 Design and create print materials for various clients. Including: personal events, retirement party’s,
weddings, small businesses, public and non‐profit organizations.
 Graphic design projects include, logo creation, business cards, stationeries, calendars, promotional flyers,
pamphlets, programs, posters, signs and photo editing services.
 Coordinate print and delivery with various printers, ensuring client satisfaction.
Individual Augmentee Deployment Support Group (09/2008 – 07/2010)
Fort Leonard Wood, MO

2.  Developed and oversight of budget, briefed commanding staff.
 Administrative and creative marketing support. Creating and organizing group events, meetings and retreats.
 Organized travel arrangements.
 Created, edited and arranged print and distribution of promotional materials, including monthly newsletters,
quarterly magazine and other print media.
 Produced promotional video for distribution to families bringing awareness to our unique group.
 Was recognized by the Congressional Subcommittee for Military Personnel for our innovative approach to
the family support group structure and implementation, our program is to be used as a frame for other
support groups in the future.
State of Washington (03/15/2008 ‐ 09/12/2008) – Administrative Assistant
3 Olympia, Washington
 Provided meeting preparations, travel arrangements, meeting files and minutes.
 Prepared, reviewed, verified and processed fiscal documents for payment.
 Composed draft correspondence and compiled reports, including reviewing, verifying and evaluating
applications, forms and other documents, make informal recommendations.
 Fund certification of documents, monitor and track expenditures, both direct and reimbursable.
 Collected, compiled and evaluated incoming data, produced reports utilized in Federal Grant Application.
 Provided data support to Data Manager, complex reports using databases and excel.
 Created, developed and maintained program database information. Compose and proofread routine
correspondence. Answered phones, distributed mail and faxes daily.
 Supervisor for supported employee.
Simco Distributing (06/14/2006 ‐ 04/20/2007) ‐ Marketing Director/Commercial Sales
Consultant
Tacoma, Washington
 Project manager for fabrication shop, coordinator for showroom. Reviewed, approved and managed project
timelines, milestones and budgets. Followed projects from start to finish and ensured follow‐up.
 Reconciled customer concerns, reviews and approves project cost and schedule changes. Managed
program/project funds, provided status reports on installation, progress, issues, & trends .
Champions Centre (11/20/2003 ‐ 05/12/2006) ‐ Retail Manager
Tacoma, Washington
 Driving sales, directing financial management, and ensuring profit goals, productivity and customer service
standards were consistently achieved.
 Proactively oversaw merchandise and inventory management systems. Ensured that store shelves were well
stocked, sufficient back stock for special events.
 Ordered all supplies and monitored inventory par levels for Bookstore, Coffee Shoppe and Champs Cafe.
 Monitored, analyzed and reported financial information
 Trained and supervised 45 volunteers and employees
 Maintained balanced volunteer/employee schedules
 Organized team meetings and trainings.
 Established consistent team recognition‐making it a fun and rewarding atmosphere .
Franciscan Health System (11/15/2002 ‐ 11/19/2003) ‐ Administrative Assistant
Tacoma, Washington

3.  Administrative support to 5 program managers, including scheduling meetings received and screened calls
and performed routine and project work as assigned.
 Arranged travel arrangements and itineraries
 Maintained spreadsheets or other records on awards, training, and supplies.
 Planned, coordinated, and/or assisted with special events including meetings, recognition activities,
celebrations, retreats, seminars, etc.
 Participated in annual planning of fiscal budgets, tracked project timelines and deadlines.
 Monitored fund accounts and advised of funds available.
City of Seattle (04/1998 – 10/2002)
Public Utilities Human Resources/Mayor’s Office/Executive Budget Office & Strategic Planning
Executive Administrative Staff Assistant (04/1998 ‐ 11/2002)
 Assistant to Human Resources Director and 5 policy managers. Ensured travel and training arrangements.
Managed and maintained schedules.
 Administrative Staff Assistant to Deputy Mayor Seattle. Managed and had oversight of projects delegated by
the Mayors Executive staff. Organized special events, to include accommodations, travel and the requisitions for all
expenditures.
 Assembled background and Composed and typed correspondence and memoranda briefing materials for
pertinent meetings.
 Received and reviewed correspondence, documents, directives, legislation and orders. Ensured grammatical
content, proper format, and maintained files and records.
 Prepared legislation for Seattle City Council, document preparation including the City of Seattle Budget,
Capital Improvement Program, and Legislation processing.
 Responsible for Mayor’s Weekly Report to City Departments.
 Managed implementation of all new and exiting employees maintained security access, coordinated
payroll.
 Supported the Director and Budget Analysts. Worked with several demanding offices
simultaneously, balancing work assignments to meet deadlines.
 Verified information to be included in documents for public records and disclosure.
 Ensured all proper operations of IT equipment. Maintained inventory of all fixed & non‐fixed assets and
report to City Auditor.
 Reviewed and prepared budget for HR Division. Coded and processed invoices/billings. Monitored and
tracked obligations and expenditures, both direct and reimbursable.
 Received visitors and calls from the highest levels of government. Coordinated VIP visits and made travel
arrangements, verified protocol requirements.
 Maintained calendars, schedules, arranged conferences, meetings and ceremonies. Maintained conference
room schedules. Organized all logistics for retreats, any large meetings and press conferences.
 Filed confidential documents.
 Maintained excellent partnerships with 12 labor unions and their representatives.
 Ordered supplies accepted legal documents.
 Assisted civilians as needed.