1. Chapter 8
E Commerce System
1. The online processof developing,marketing,selling,delivering,servicing,andpayingforproducts
and services.
2. Business selling to consumers at retail Web stores is an example.
3. Usingane-commerce portal forauctionsbybusinesscustomersandtheirsuppliersisanexample.
4. Using an e-commerce Web site for auctions among consumers is an example.
5. E-commerce applications must implement several major categories of interrelated processes,
such as search and catalog management, in order to be effective.
6. Helps to establish mutual trust between you and an e-tailer at an e-commerce site.
7. Tracks your Web site behavior to provide you with an individualized Web store experience.
8. Develops, generates, delivers, and updates information to you at a Web site.
9. Ensures that proper e-commerce transactions, decisions, and activities are performed to serve
you more efficiently.
10. Sends you an e-mail when your e-commerce order has been shipped.
11. Includes matchmaking, negotiation, and mediation processes among buyers and sellers.
12. Companies that serve as intermediaries in e-commerce transactions.
13. A process aimed at improving the volume and/or quality of traffic to a Web site.
14. An e-commerce marketplace that may provide catalog, exchange, or auction service for
businesses or consumers.
15. Buyers bidding for the business of a seller.
16. Marketplace for bid (buy) and ask (sell) transactions.
17. The most widely used type of marketplace in B2C e-commerce.
18. The marketing or sales channel created by a company to conduct and manage its e-commerce
activities.
19. The processing of money and credit transfers between businesses and financial institutions.
20. Ways to provide efficient, convenient, and secure payments in e-commerce.
21. Companies can evaluate and choose from several e-commerce integration alternatives.
22. Web sitesandportalshostedby individual companies,consortiums,orintermediariesthatbring
together buyers and sellers to accomplish e- commerce transactions.
23. A component of e-commerce sites that helps customers find what they are looking for.
1) ElectronicCommerce- The online processof developing,marketing,selling,delivering,servicing,
and paying for products and services
2) Electronic Commerce: Business-to-consumer (B2C)- Business selling to consumers at retail Web
stores is an example
3) Electronic Commerce: Business-to-business(B2B)-Using an e-commerce portal for auctions by
business customers and their suppliers is an example
2. 4) ElectronicConsumer:Consumer-to-consumer(C2C)-Usingane-commerce Websitesforauctions
among consumers is an example
5) E-Commerce processes--E-commerce applications must implement several major categories of
interrelated processes, such as search and catalog management, in order to be effective
6) E-Commerce process:Accesscontrol andsecurity- Helpsestablishmutual trust betweenyouand
an e-tailer at an e-commerce site
7) E-Commerce process: Profiling and Personalizing-Tracks your web site behavior to provide you
with an individualized Web store experience
8) E-Commerce process: Content and catalog management--Develops, generates, delivers, and
updates information to you at a Web site
9) E-Commerce process:Profilingandpersonalizing--Ensuresthatpropere-commerce transactions,
decisions, and activities are performed to serve you more efficiently
10) E-Commerce process: Event notification--Sends you an e-mail when your e-commerce order as
been shipped
11) E-Commerce process: Collaboration and trading-Includes matchmaking, negotiating, and
meditation processes among buyers and sellers
12) Infomediaries -Companies that serve as intermediaries in e-commerce transactions
13) Searchengine optimization--A processaimedatimprovingthe volumeand/orqualityof trafficto
a Web site
14) E-Commerce marketplaces: Portal--An e-commerce marketplace that may provide catalog,
exchange, or action service for businesses or consumers
15) E-Commerce marketplaces: Auction--Buyers bidding for the business of a seller
16) E-Commerce marketplaces: Exchange--Marketplace for bid (buy) and ask (sell) transactions
17) E-Commerce marketplaces: Catalog--The most widely used type of marketplace in B2C e-
commerce
18) E-Commerce Channel--The marketing or sales channel created by a company to conduct and
manage its e-commerce activities
19) ElectronicFundsTransfer(EFT)-The processingof moneyandcredittransfersbetweenbusinesses
and financial institutions
3. 20) E-Commerce Process: Electronic payment Systems -Ways to provide efficient, convenient, and
secure payments in e-commerce
21) Clicks-and-bricks strategy--Companies can evaluate and choose from several e-commerce
integration alternatives
22) E-commerce Marketplaces--Websitesandportalshostedbyindividual companies,consortiums,
or intermediariesthatbringtogetherbuyersandsellerstoaccomplishe-commerce transactions
23) E-Commerce process: Search management--A component of e-commerce sites that helps
customers find what they are looking for
