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OpenNMS Consulting, Implementation and Support Services
1. Page 1Altnix Confidential 2018
OpenNMS Consulting, Implementation
and Support Services
An Altech Brand Initiative
2. Page 2Altnix Confidential 2018
Company Background
Founded in 1996
Location : USA / India
Privately Held Company
Focus on Managed Services
International Customer Base
USA | Mumbai | Middle East
3. Page 3Altnix Confidential 2018
Altnix Portfolio
Managed
Hosting
Monitoring
Solutions
Open
Source
Business
Solutions
14. Page 14Altnix Confidential 2018
APIs for Integration
• Northbound API
– Alarm forwarding related integrations
– Ticketing System related integrations
• Southbound API
– SNMP Trap integration
– Collect performance from management interfaces
such as SNMP, WMI, JMX, NRPE etc.
15. Page 15Altnix Confidential 2018
Ticketing System Integrations
• Extensible Ticketing API
• Request Tracker (RT) integration
• BMC Remedy integration
• OTRS integration
• IBM Tivoli Service Request Manage Integration
• Atlassian JIRA integration
16. Page 16Altnix Confidential 2018
Distributed Monitoring
• Large Scale deployments using Minion
source: opennms.org
Sample deployment on AWS
17. Page 17Altnix Confidential 2018
Additional Features
• Many more features not covered in this PPT
• Please contact us for more details..
19. Page 19Altnix Confidential 2018
Altnix Services
• OpenNMS Consulting
• OpenNMS Implementation
• OpenNMS Customization
• OpenNMS Integrations
• OpenNMS AMC Based Support
• 24x7 Support Services
20. Page 20Altnix Confidential 2018
Consulting
• Generic Approach to Implementation
• Solution Architecture
• High Availability Considerations
• Designing for Large Scale
• Integration Points
• Hardware Sizing Guidelines
21. Page 21Altnix Confidential 2018
Implementation
• Internal Development
• Test and UAT
• Production Deployment
• Scaling up to Large Deployment
• Training
• Documentation
• Handover Deliverables
22. Page 22Altnix Confidential 2018
Customizations
• Workflow Changes
• Report Customizations
• Extra Plugins Deployment
• New Feature Additions
24. Page 24Altnix Confidential 2018
Support Services
• Implementation Support
• Resource Augmentation Support
• On-Site / Off-Site Model
• Hourly Support Packages
• 24x7 Support Packages
25. Page 25Altnix Confidential 2018
Case Study : Power Distribution
End Customer : Major Fortune 500 Company
Industry / Sector: Energy & Power Sector
Product: OpenNMS Horizon
• Initial Consulting
• Architecture Design
• Product Customization
• OpenNMS based Monitoring Solution
• On-Site Implementation
• Deployment across 3000 network devices across the country