1. P.O. Box 12300 Mombasa 80117, Kenya
Telephone: +254 713 341 841 E-mail: ralphmkongo@gmail.com
1 | P a g e 2 January 17
RAPHAEL MKONGOH
ralphmkongo@gmail.com
Mobile: +254 713 341 841 | Nationality: Kenyan| linkedin.com/in/raphael-mkongoh-46ba4662
CAREER OBJECTIVES:
I would like devote my expertise, leadership and hard work in the benefit of the organization and
the best of my career development.
EXPERIENCE:
Security Supervisor – Kenya Ports Authority (December 2016 - Date)
 Integrated Security Management System Technician
Technician - Magal S3 (January 2015 – December 2016)
 Integrated Security System Maintenance, Monitoring and Integration
 Security System Installation
 Camera, Computers and Access control Maintenance
 Network Maintenance and Management
Business Sales Executive - I & M Bank (July 2014-January 2015)
 Sourcing of customers
 Opening of Personal and Business Transaction Accounts
 Sourcing for Credit card customers and selling Prepaid Cards
Sales Executive - Jonas Agency (October 2013-July 2014)
 Customer service attendant and Stock control
 Planning and implementing trade promotion programs
 Developing field sales action plans
 Identifying, and capitalizing on market opportunities
Front Office Administrator - Mtoside Engineering (July 2013-September 2013)
 Customer service attendant, assist Human resource duties and General Front office duties
 Management consultant, Public relation and Accounting
Assistant Head of Department -Tyre Department - Kassam Hauliers Ltd (Oct 2012 – June 2013)
 Preparing and presenting weekly and monthly departmental reports
 Managing department inventories, receipt of materials from suppliers
 Supervising and overseeing day to day operations
 Ensure constant supply of office materials and the tyre store don’t run out
 General Administrative duties of the department
 Effectively and efficiently manage the departments resources
 Support the department manager to ensure efficiency (smooth running of the
departments operations)

2. P.O. Box 12300 Mombasa 80117, Kenya
Telephone: +254 713 341 841 E-mail: ralphmkongo@gmail.com
2 | P a g e 2 January 17
Clerk - Tyre Department - Kassam Hauliers Ltd (June 2012 – September 2012)
 Filling and record keeping, data entry and management
 Inspection of truck tyres, analyzing casings for credits and identifying reasons for scraping
by recording loss per tyre failure type.
EDUCATION:
Ongoing
Kenyatta University – Cisco Networking Academy
CCNA Routing and Switching
Module 3
Ongoing
Global Cisco Networking Academy
Introduction to the Internet of Things Ongoing
CCNA R&S 6.0 Bridging Course Ongoing
Mobility Fundamentals Series Module 5
NDG Linux Essentials Completed
Introduction to Cybersecurity Completed
Packet Tracer 101 Completed
Introduction to the Internet of Everything Completed
December 2013
Kisii University
Bachelor of Business and Management, Management Science (60.0)
Second Class Honors, Upper Division
November 2008
Kwale High School
Kenya Certificate of Secondary Education (C+)
November 2004
Kwale Tumaini Academy
Kenya Certificate of Primary Education (B)
VOLUNTEER EXPERIENCE:
IT Support - ACK St. Paul’s Kiembeni Parish (September 2013 - date)
 Maintaining the church LAN, Social media and Computing devices.
 Running the Sunday services presentations
SKILLS:
Firefighting, Driving, Computer applications support, Team player, Communication, and presentation
skills
REFERENCES:
Available upon request