1. Page | 1
Nurul Syafiqah Ahmad
C-T09-U01, Block C Pangsapuri Putra Damai,
Jalan P11E,
Persint 11,
62300 Putrajaya
(+6012)-225-6749
nurulsyafiqahahmad@email.com
Business Analyst with 2 years of experience working with business process and re-engineering. Expertise in in
using Visio, Microsoft Word and Microsoft Excel. Looking to leverage my knowledge and experience into a role
as Senior Business Analyst/Consultant.
PERSONAL PARTICULAR
 Nurul Syafiqah Ahmad
 26 Years Old
 Female
 Malay/Islam
 Single
 04 December 1990
 901204-06-5710

2. Page | 2
PROFESSIONAL EXPERIENCE
1. BRILLIANCE MSC SDN. BHD Putrajaya
Business Analyst June 2014 – Present
Currently assigned for uCustoms Project (will be launched on 1st June 2016) under Business Process
Reengineering (BPR) Team.
Scope of works:
1. Assist in the coordination and prepare for the project’s envisioning workshops.
 The workshop activities is prepared.
 Workshop objectives are set.
 Send email/calendar invitations.
2. Need to study the Customs Environment by reading all Customs Acts for better understanding and
to prepare As-Is workflows and their validations before meeting with client.
3. Assisting Consultant in carry out and execute the workshop for the assigned modules.
4. Analyze the captured requirements, defines and documents customer business functions and
processes to produce the Business Requirements document.
 First Deliverable: Business Requirements Specification (BRS) contain the following:
a. As-Is (i.e. current) Business Process Flow and Pre & Post Conditions (Validations),
Current Screens
b. To-Be (New) Business Process Flow and Process Pre & Post Conditions (Validations)
5. Follow up with the stakeholders and the Business User for the signing purpose of BRS documents.
6. Second Deliverable: Prepare and produce BPR Report To-Be and deliver the document as per
timeline.
 Drafting, updating and closing the draft for BPR To-Be for signed off purposed.
7. Assist in preparation of User Manual / User Guide.
8. Assist in preparing and producing of test scenario document.
9. Performs Application Testing (if required) for:
 User Acceptance Test (UAT)
10. Prepare and produce notes of discussion/minutes of meeting for engagement with Client.
11. Modify process flows and process boundaries in BRS according to Customs requirements if there
any changes required by client after the workshop.
12. Update and keep track the task deliver by Team for the following week in BPR Weekly Status
Report (WSR)

3. Page | 3
2. PETRONAS ICT SDN. BHD Kuala Lumpur
Scope of works:
Intern (Governance Information Security & Risk Management) Sept 2013-Feb 2014
1. Validate and verify the Symantec Standard Manager (SSM) report against the actual server / ICT
devices for dispute record.
2. Assist in validating PETRONAS Security Baseline for non SSM implementation.
3. Assist in preparing prerequisite input and follow up for SSM implementation.
4. Verified the Security Baseline implementation validation for new project implementation.
EDUCATION
1. INTERNATIONAL ISLAMIC UNIVERSITY MALAYSIA (IIUM) Gombak, Kuala Lumpur
Bachelor of Information Technology, February 2014
 Majoring in Software Engineering
 Year:2009-2014
 CGPA: 3.266
 Graduate on February 2014
 Achievements:-
o Year 2012
 Recipient of Dean’s List Award on Semester 1, 2011/2012 in IIUM.
o Year 2013
 Recipient of Dean’s List Award on Semester 2, 2012/2013 in IIUM.
 Recipient of Dean’s List Award on Semester 1, 2012/2013 in IIUM.
 Final Year Project Semester 1 (2012/2013) & Semester II (2012/2013).
 Mobile Application: MyMosqueNet2Cloud (MMN2C) System for JAKIM.
 Presented MMN2C Mobile Application to JAKIM on 7th June 2013.
 Certificate of Appreciation from JAKIM.
2. CENTRE FOR FOUNDATION STUDIES, IIUM Petaling Jaya, Selangor
Information Technology, February 2009
 Year:2008- 2009
 CGPA: 2.685
 Graduate on November 2009

4. Page | 4
3. SEKOLAH MENENGAH KEBANGSAAN ROMPIN Kuala Rompin, Pahang
Sijil Pelajaran Malaysia (SPM)
 Year:2006-2007
 4 A’s
KEY SKILLS & BEHAVIORS
 Have a basic knowledge in Business Management and Operations
 Able to prioritize tasks and remain in sync with project plans
 Good Technical and English writing skills
 Good in writing technical documents
 Good at delivering Written Communication using Visio and Microsoft Word
 Good Analytical skills
 Good Logical Thinking skills
 Good at Analyzing Business Requirements Information
 Able to assist consultant in communicating with client to identify needs and evaluate alternative business
solutions with project
ADDITIONAL SKILLS
1. ADVANCED
 Visio
 Microsoft Word
 Microsoft Excel
 Microsoft Power Point
2. INTERMEDIATE
 C Language
 C++ Language
 Java Language
 HTML Language
 MySQL
 Adobe Flash
 Audacity
 Adobe Photoshop

5. Page | 5
LANGUAGES
Languages Reading Writing Speaking
English Excellent Excellent Moderate
Bahasa Malaysia Excellent Excellent Excellent
Arabic Basic Basic Basic
ADDITIONAL INFORMATION
 Expected Salary: RM3500 (negotiable)
 Preferred Work Location: Kuala Lumpur, Selangor