In this session you will learn:
1. Project Life Cycle
2. Effort spent in the Process Groups
3. Cost & Staffing Level
4. Project phases
5. Time to Market Deliverables
6. Stakeholders
7. 5 steps of Managing Stakeholders
8. Organizational Influence
9. Project Management Framework
10. Chaos Report
11. 3 Projects for Project Failure
12. Enterprise Environmental Factors
13. Corporate Knowledge
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Project Phases
• Divisions within a project where extra control is needed to effectively
manage the completion of a major deliverable.
• A deliverable is a measurable, verifiable work product.
• Each phase ends with a deliverable
• Number and structure of phases is determined by the organization’s
control requirements
• Some organizations have established policies that standardize all
projects.
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Stakeholders
• Persons or organizations who are actively involved in the project, or
whose interests maybe positively or negatively affected by the
performance or completion of the project
• Project Stakeholders:
• Sponsors
• Customers/ Users
• Vendors/ Suppliers
• Project Manager
• Project Management Team
• Project Team
• PMO
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5 Steps to Managing Stakeholders
• Identify ALL of them
• Determine ALL their requirements
• Determine their expectations
• Communicate with them
• Manage their influence
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Organizational Influence
• Projects don’t operate in vacuum, they are influenced by
organizational:
• Culture
• Style
• Structure
• Organization’s degree of project management maturity and systems
can influence the project
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Functional Organization
• Also known as “Silo” organization
• Functional managers control resources
• Communication happens “vertically”
• Good for operation-oriented organizations, such as banks,
government
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Projectized Organization
• Also known as “No home”
• Systematic approach to project management
• Well defined project management methodology & lifecycle
• Does not support learning & career development
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Project Phases
• All projects are divided into phases
• All phases together are known as the Project Life Cycle
• Each phase is marked by completion of Deliverables
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PM Knowledge Areas & Process Groups 47 processes
P M P r o c e s s G r o u p s
K n o w l e d g e
A r e a
P r o c e s s e s
I n i t i a t i n g P r o c e s s
G r o u p
P l a n n i n g P r o c e s s G r o u p P l a n n i n g P r o c e s s
G r o u p
M o n i t o r i n g &
C o n t r o l l i n g
P r o c e s s G r o u p
C l o s i n g P r o c e s s
G r o u p
P r o j e c t
I n t e g r a t i o n
M a n a g e m e n t
D e v e l o p P r o j e c t
C h a r t e r
D e v e l o p
P r o j e c t
M a n a g e m e n
t P l a n
D i r e c t a n d
M a n a g e
P r o j e c t
E x e c u t i o n
M o n i t o r a n d C o n t r o l
P r o j e c t W o r k
I n t e g r a t e d
C h a n g e
C o n t r o l
C l o s e P r o j e c t
P r o j e c t
S c o p e
Managemen
t
P l a n S c o p e M a n a g e m e n t
C o l l e c t
r e q u i r e m e n t s
D e f i n e S c o p e
C r e a t e W B S
V a l i d a t e
S c o p e
C o n t r o l
S c o p e
P r o j e c t
T i m e
Manageme
nt
P l a n s c h e d u l e
M a n a g e m e n t
D e f i n e A c t i v i t y
S e q u e n c e A c t i v i
t y E s t i m a t i n g
R e s o u r c e
E s t i m a t i n g
D u r a t i o n
D e v e l o p
S c h e d u l e
S c h e d u l e C o n t r o l
P r o j e c t C o s t
M a n a g e m e n t
P l a n C o s t M a n a g e m e n t
E s t i m a t i n
g C o s t
B u d g e t i n
g C o s t
C o n t r o l C o s t
P r o j e c t Q u a l i t y
M a n a g e m e n t
Q u a l i t y P l a n n i n g
P e r f o r m Q u a l i t y
A s s u r a n c e
P e r f o r m Q u a l i t y
C o n t r o l
P r o j e c t H R
M a n a g e m e n t
P l a n H R M a n a g e m e n t
A c q u i r e P r o j e c t T e a m
D e v e l o p P r o j e c t
T e a m M a n a g e
P r o j e c t T e a m
P r o j e c t
C o m m u n i c a t i o n s
M a n a g e m e n t
P l a n C o m m u n i c a t i o n s D i s t r i b u t e
I n f o r m a t i o n
P e r f o r m a n c e
R e p o r t i n g
P r o j e c t R i s k
M a n a g e m e n t
P l a n R i s k M a n a g e m e n t
R i s k I d e n t i f i c a t i o n
Q u a l i t a t i v e /
Q u a n t i t a t i v e R i s k
A n a l y s i s
R i s k R e s p o n s e P l a n n i n g
R i s k M o n i t o r i n g
a n d C o n t r o l
P r o j e c t P r o c u r e m e n t
M a n a g e m e n t
P l a n p r o c u r e m e n t C o n d u c t p r o c u r e m e n t A d m i n i s t e r C o n t r a c t C l o s e p r o c u r e m e n t
P r o j e c t S t a k e h o l d e r
M a n a g e m e n t
I d e n t i f y S t a k e h o l d e r s
P l a n s t a k e h o l d e r
M a n a g e m e n t
M a n a g e s t a k e h o l d e r s
e x p e c t a t i o n s
C o n t r o l s t a k e h o l d e r
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Chaos Report
• 31.1% of projects will be cancelled before they ever get completed
• 52.7% of projects will cost 189% of their original estimates
• Only 16.2% of projects were completed successfully
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1- Lack of User Involvement
• Correctly identify proper user
• Develop and Maintain a quality relationship with the client
• Create and maintain a platform for communication
• Demonstrate results
• Educate the client
• Consider their feedback
• Identify and recruit an evangelist
• Conduct primary research
• Show respect
• Focus on real user needs
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2- No Executive Management Support
• Have a simple vision
• Get clear commitment
• Make fast decisions
• Have a decision pipeline
• Focus of education
• Use measurements
• Understand how and why you need to negotiate
• Have a well thought plan
• Have a “kill switch”
• CELEBRATE
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3- Absence of Clear Business Objective
• Make sure everyone understands the project's
objectives
• Elevator pitch
• Consider the big picture
• Promote speed and clarity
• Have a yardstick
• Use RoI
• Collaborate with team members
• Use peer review
• Avoid having “too many cooks”
• Do your homework
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Enterprise Environmental Factors
• The Internal and External environmental factors surrounding and/or
influencing the project negatively or positively.
• Are Inputs to most of the Project Management Processes.
• Can be categorized into Internal and External
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Enterprise Environmental Factors
• Culture & structure
• Regulations & Standards
• Infrastructure
• Existing human resources
• Personnel administration
• Political climate
• Commercial databases
• Information systems
• Stakeholders risk
tolerance
• Marketplace Conditions
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Organizational Process Assets
• Include all process related assets in addition to the organization’s
knowledge bases
• Input to most of the project management processes
• Outputs of many processes may include updating or adding to these
process assets can be categorized into:
Processes and procedures
Corporate knowledge base
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Processes and Procedures
• Standard Processes.
• Templates.
• Communication Requirements.
• Financial Controls Procedures.
• Issue and Defect Management Procedures.
• Change Control Procedure.
• Risk Control Procedures.
• Approval Procedures.
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Corporate Knowledge
• Process Measurement Database.
• Project Files.
• Historical Information and Lessons Learned.
• Issue and Defect Management Database.
• Configuration Management Knowledge Base.
• Financial Database.
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Topics to be covered in next session
• Initiation Process
• Develop Project Charter
• Project Statement of Work
• Business Case & Agreements
• Expert Judgement
• Facilitation Techniques
• Identify Stakeholders
• Stakeholder Analysis
• 3 Steps to Managing Stakeholders