1. RAJKUMAR ACHANTA
C/O. R.SRINIVASA RAO, HOUSE NO:-16-107/7/2,
BEERAMGUDA, ICRISAT COLONY PHASE II,
PATANCHARUVU MANDAL, MEDAK DIST,
HYDERABAD-502032
Ph: + (91)9948261623, 0883-6569531
E-mail: AchantaRajkumar@rediffmal.com
Proven Success in Systems Optimization and Strategic IT Solutions
Accomplishedsystems administrator with 15 years of experience managing server infrastructures and
data-center operations across multiple platforms (Unix, Linux, Windows). Effectively plan, install,
configure andoptimize the IT infrastructure to consistently achieve high availability and performance.
Provenabilitytocreate anddeliversolutionstied to business growth, organizational development and
systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing
systems, projects and teams in a range of IT environments.
IT Skills
 LAN/WAN/NOC
Administration
 Project Management
 Workflow Planning
 Productivity Improvement
 Technical Support
 Systems Installation,
Configuration & Upgrading
 Security Solutions
 Database Design &
Management
 NOS Patches &
Updates
 Training & Mentoring
Sr. Windows
Administrator
IBM India Pvt Ltd.,
Pay roll:- Artech InfoSystem India Pvt Ltd.,
June , 2015
to till date.
Professional Experience
 Monitored ticketing system for new, including updated existing tickets and work-items
and maintain hardware inventory.
 Provided technical support over the phone and via support tickets to some of the largest
and most high profile Intensive Hosting Customers.
 Administered Active Directory and Group Policy for more then three autonomous
networks in a 3000+ Server environment.
 Deployed, administered and supported Windows servers in a fast-paced, demanding
business environment.

2.  Maintained physical and virtual server hardware and operating systems to ensure
reliability of server applications.
SYSTEM ADMIN SPA HEALTH CARE PVT LTD December ,
2010 - May
, 2015
Professional Experience
 Install, Configure and maintain the Active Directory Domain Services,
DNS, DHCP, DATABASES and SERVERS.
 Design, implement, configure, test and maintain the Networks under –
Windows – 2012 (Functional Levels & Operations Masters)
 Implementation and support for MS Exchange Server 2013 (Web
hosting & Email service).
 Installation and maintenance of SharePoint 2013.
 Installation, Configuration and Maintenance of RedHat Linux &
Windows PowerShell
SYSTEM ADMIN DEVI PROJECT CONSULTANTS-
BHUBANESWAR
January
2008-June
2010
Professional Experience
 Install, Configure and maintain the Active Directory Domain Services,
DNS, DHCP, DATABASES and SERVERS.
 Design, implement, configure, test and maintain the Networks under –
Windows – 2003 & 2008 (Functional Levels & Operations Masters)
 Implementation and support for MS Exchange Server 2003 (Web hosting
& Email service).
 Installation, Configuration and Maintenance of RedHat Linux & Windows
PowerShell

3. Junior Officer (IT) Tata Projects Ltd., - Hyderabad May 2007-
2007
October
Professional Experience
 Install, Configure and maintain the Active Directory Domain Services,
DNS, DHCP, DATABASES and SERVERS.
 Design, implement, configure, test and maintain the Networks under –
Windows – 2003 R2 (Functional Levels & Operations Masters)
 Implementation and support for Mithi Mail Server (Linux Email service).
Center Head-System
Administartor
NIIT ETB- Rajahmundry January,2004-
April,2007
Professional Experience
 Install ,Configure and maintain the Active Directory Domain Services,
DNS, DHCP, DATABASES and SERVERS.
 Design, implement, configure, test and maintain the Networks under –
Windows – 2003, Win 2000, and Win NT (Functional Levels & Operations
Masters)
 Installation and maintenance Oracle and MS SQL Server products in Client
-Server architecture.
 Installation, Configuration and Maintenance of RedHat Linux.
 Implementation and support for MS Exchange Server 2000 (Web hosting
& Email service).
Faculty Member NIIT ETB – Rajahmundry May 2001-
December,2003
Professional Experience
 Install ,Configure and maintain the Active Directory Domain Services,
DNS, DHCP, DATABASES and SERVERS.
 Design, implement, configure, test and maintain the Networks under –
Windows – 2000 & Win NT (Functional Levels & Operations Masters)
 Installation and maintenance Oracle , JAVA (J2EE) and MS SQL Server
products in Client -Server architecture.

4. EXPERIENCE IN
 Install, Configure and maintain the Active Directory Domain Services,
DNS, DHCP, DATABASES and SERVERS.
 Design, implement, configure, test and maintain the Networks under –
Windows – 2012, Win 2008, Win 2003, Win 2000, and Win NT (Functional
Levels & Operations Masters)
 User Account Management,Account Automation, Groups and Computers,
Timely Replication
 Installation, Configuration and Maintenance of Active Directory
Lightweight Directory Services, Rights Management Services and Active
Directory Federation Services.
 Installation of Active Directory Certificate Services , Configuring Backup
and Recovery
 Create and Apply Group Policy Objects, GPO Account Policy and Audit
Policy
 Monitoring Active Directory and GPO Software and Templates .
 Installation, Configuration and Maintenance of RedHat Linux & Windows
PowerShell.
 Provide first level user support and training for software and Hardware in
help desk.
 Troubleshooting desktops, laptops, business applications, file servers,
office applications, print servers.
 Implementation and support for MS Exchange Server, IIS 5.0 & 6.0 (Web
hosting & Email service).
 Installation and maintenance Oracle and MS SQL Server products in Client
-Server architecture.
 Installation and maintenance of SharePoint 2013.
 Configuring the systems so as to meet the security standards.
 Installation of various Fire Walls, Anti-Virus Software and Intrusion
prevention systems.
 Upgrading, Trouble shooting and maintenance of the Hardware and
upgrading the platform.
 Install, configure, trouble shoot and maintain the hardware accordingly.
 Application, Hardware and Network Administration.
 Troubleshooting and maintenance of Web Data.
 Ensuring the proper flow of IT Infrastructure.
 Responsible for troubleshooting and all the hardware issues.

5.  Assisting Network users for proper setup of systems.
 Working knowledge in all related applications.
 Installation and configuration of Remote Administration utilities like
Remote Administrator 2.0 and Real VNC for monitoring the workstations
remotely.
Service Delivery Excellence:-
 Maintain Service Level commitments to all the activities handled for the
accounts supported as per the agreed customer requirements
 Create, Own and maintain designated customer specific process and
procedures as application (Processes, Procedures, SOP's etc.)
 Follow the agreed/documented escalation procedures and timelines
 Assume personal responsibility for resolving problems in the most
Effective way within SLA
 Support or complete quality Root cause analysis for all Severity 1 within
timelines
 Proactive identification of defects in the operations which are repetitive
and most common
 Follow standard repeatable, reliable and consistent processes and
procedures that are account specific. (includes Incident, Change, Problem,
Issue management etc.)
 Contribute to Known Error Database and maintain, update on weekly
basis with solutions for Frequently Encountered Problems
 Refresher and New joiner training for accounts within the Pool
 Aged tickets and Individuals to have no aged tickets against their name.
Tickets must be closed in a timely manner
 Ensure the required skill development for the dynamic changes in the
customer environment.
Compliance:-
 ITSEC/WST is always 100% with no reminders
 Adhere to IBM Policies i.e. ITCS300, password policy, Leave policy , etc.
 Adhere to all the audit readiness guidelines
 Active participation in problem solving exercise
 Contribute in building and maintaining customer relationship
 Attend and actively participate in internal/ External training sessions held
by the team.

6. EDUCATION
Course Month/Year Institution Board/University % of
Marks
B.Sc.
(Electronics)
March/2000 Rajiv Gandhi Degree
College
Andhra University 60
Intermediate
(M.P.C)
March/1997 V.T. Junior College Board of
Intermediate
Education, A.P
58.4
S.S.C March/1995 A.P.P.M High School S.S.C, A.P 60.6
SKILL SETS
 Installation, Configurations, maintenance and support of Hardware &
Software.
 Support of Windows 2012, Windows 2008, Windows 2003 server,
Windows 2000 server, Windows NT Server, MS Exchange Server 2013
& Desktops and Linux.
 User support and Network design, Maintenance and troubleshooting,
and client Implementations.
 System Virus Check and Ensuring Virus Standards are met, Installation
of firewalls.
 System Administration and Network Management of user support that
includes SERVER management and networking, software and desktops
troubleshooting, office packages, Email servers, file servers,
application servers, print servers etc.
 Worked on ORACLE Database of 7.3, 8i and 9i versions in
Client/Server Environment.
 Programming Knowledge in JAVA, VB.NET and Powershell.

7. PERSONAL DETAILS
Father's Name : Mr. A.V. Ramana Murthy
Date of Birth : 09th
April 1979
Sex : Male
Marital Status : Unmarried
Hobbies : Listening to music, traveling and reading.
Languages Known : English, Hindi, and Telugu.
PassportNo : N3181590 (Validtill 21/09/2025)
C.T.C : Guarantee Pay(Rs.4.5 Lakhs) othersare notinclusive (ex:-CAB).
PreferredLocation(s) : Anywhere (iswe will discuss.)
PreferredIndustry : EvenNon-ITDomain,FunctionallyITDomain.
Experience : 15+ Yearsof IT Expertise,(8yearsof SystemAdministration,
7 Years of Tech SupportEngineer).
KeySkills : MentionedAbove.
Designation : Jazz (IBM) or sometimes referred asTeamLeader(Sr.Resource).