This document discusses a study on the West Bengal Tourism Development Corporation (WBTDC), a state government agency that promotes tourism in West Bengal. It outlines the organization's structure, role in promoting tourism through tour packages and accommodations, and observations on opportunities for improvement. The WBTDC manages lodges and hotels across 26 locations in West Bengal and offers various tour packages. However, the study notes that facilities and service quality need improvement to meet modern tourist expectations. It provides recommendations such as promoting new weekend destinations and using more aggressive marketing campaigns.

1. A STUDY ON A TOURISM
ORGANIZATION
WEST BENGAL TOURISM
DEVELOPMENT CORPORATION
(WBTDC)
Made By: Rajeshwari Wagh

2. Table of Contents
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 About WBTDC
 Organization Structure
 Role of WBTDC in Promoting Tourism
 Tour Packages offered by WBTDC
 Accommodations operated by WBTDC
 My Observations and Conclusion

3. About WBTDC
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 The West Bengal Tourism Development Corporation (WBTDC) is a
state government agency which promotes tourism in West Bengal,
India.
 It was incorporated on 29th April 1974 under the Companies act 1956.
 The corporation is owned by Government of West Bengal under the
administrative control of Tourism Department and the entire share of
the company is contributed by the State Government .

4. WBTDC Organization Structure
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Sly No. Name and Designation Role in WBTDC
1 Sri Goutam Deb
Hon’ble MIC, Department of Tourism
Chairman
2 Sri Indrajit Sen
Hon’ble MOS, Department of Tourism
Vice-Chairman
3 Sri Atria Bhattacharyya, IAS,
Principal Secretary – Department of Tourism
Director
4 Sri Tan may Chakraborty, IAS Managing Director
5 Sri Rajit Kr. Bose, IAS
Director of Tourism – Gob
Director
6 Md. Iqbal
Financial Advisor, Dept. of Tourism, Gob
Director
7 Sri Debasish Das
Principal In-charge, IHM, Go
Director

5. Role of WBTDC
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 WBTDC is a nodal agency of Tourism Department.
 Was incorporated with the objectives to develop and promote
tourism in the state of West Bengal
 For this purpose to take over, run and manage hotels, lodges,
guest house, motels , restaurants etc.
 To popularize tourist destinations in the state and conduct tour
packages to those places

6. Role of WBTDC
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 WBTDC is committed to provide its resource and expertise for both
domestic and international tourists visiting West Bengal and to rise to
their expectation in experiencing the art, culture, heritage and nature of
the state .
 WBTDC manages lodges and hotels in 26 locations across the state of
West Bengal. One of the most well known resort is Morgan House in
Kalimpong.
 Morgan House was built in the typical British architecture of Victorian
rectory .

7. Tour Packages offered by WBTDC
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WBTDC promotes many tour packages to attractive tourist spots in
West Bengal.
Tour Packages offered by WBTDC are as follows:
 Ganga Sagar Mela for 1 nights, 2 days
 Ganga Sagar Mela for 1 nights, 2 days
 Jhargram Hatiabari for 1 nights, 2 days
 Shakti Trail for 2 nights, 3 days
 Sunderban for 1 nights, 2 days
 Sunderban for 2 nights, 3 days

8. Tour Packages offered by WBTDC
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 Sunderban for 1 nights, 2 days
 Exotic Sunderban Safari for 2 nights, 3 days
 Exotic Sunderban Safari for 2 nights, 3 days
 Poush Mela for 2 nights, 3 days
 Kolkata city Tour
 Kolkata city Tour with Nicco park and Eco park.

9. A Study on WBTDC By: Rajeshwari Wagh
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The Lodges of WBTDC are as follows:
 Baharampur Tourist Lodge – Baharampur
 Bakhali Tourist Lodge – Bakhali
 Batabari Tourist Lodge – Lataguri – Batabari
 Bhorer Alo Tourist Lodge – Gajoldoba
 Darjelling Tourist Lodge – Darjelling
 Hill top Tourist Lodge – Kalimpong
Tourist Accommodations Operated by WBTDC

10. Tourist Accommodations Operated by
WBTDC
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 Diamond Harbour Tourist Lodge – Diamond harbour
 Digha Tourist Lodge -- Digha
 Hollong Tourist Lodge -- Jaldapara
 Kurseong Tourist Lodge – Kurseong
 Morgan House -- Kalimpong
 Sajnekhali Tourist Lodge – Sunderban
 Shantiniketan Tourist Lodge – Bolpur
 Tilabari Tourist Lodge - Lataguri – Tilabari

11. My Observations and Conclusion
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 While WBTDC has come across a long way in last one decade, it still has long way
to meet the standards set by Tourism Development Corporations of other states.
 Tourists these days, look for facilities like On-line booking for Accommodations,
Tour Packages, Photo Gallery and Flexible Itinerary for Tour Packages
 Cleanliness, Hygiene and Overall maintenance of Tourists Lodges operated by
WBTDC has huge scope for improvement
 Service Quality at the Accommodations e.g. Housekeeping, Room Service, Food
Quality need considerable improvement

12. My Observations and Conclusion
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WBTDC can promote week-end tourist spots from Kolkata and other
cities like:
 Mayapur
 Shankarpur
 Deulti
 Raichak
 Chakla – Berachampa
 Taki
 Bauli
 Tamluk
 Bandel – Bansberia
They can also work out packages from Kolkata with Transport facilities

13. My Observations and Conclusion
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WBTDC need to reach to people to promote their packages and
accommodations by:
 Regular Campaign (like – OTDC, Rajasthan Tourism, APTDC,
Kerala Tourism)
 Opening offices in different cities and towns, and other state capitals
 Promoting WBTDC Web Portal through other popular Portals e,g.
MSN, Google, Rediff, IRCTC etc.

14. Thank You
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