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Diffusion
of
Innovations
Types of
Innovations

Continuous
Dynamic Continuous
Discontinuous
Factors Affecting Rate of Diffusion
Relative Advantage
Complexity
Compatibility
Trial ability
Observability
Risk Perceived
knowledge

persuasion

Cont adoption
adoption

Later adoption

decision
rejection
implementation

Discontinuance

confirmation

Cont
rejection
POPULATION

Rate of Diffusion

Late Majority

Early Majority

Early Adopters

34%

34%
Laggards

Innovators

2.5%

13.5%

16%

TIME
L
uxuries/ echnology
T
F
ashion
F Or Craze
ad
Relative importance of info sources in the
adoption process
Personal

high

IMPORTANCE

channels

trial

evaluation

interest

awareness

low

adoption

Mass media
CHARACTERISTICS OF OPINION
LEADERS
•Product specific

•More experienced
•Credible & Knowledgeable
•More then average media usage
•Higher incomes within their group so more
adventurous &risk takers
•More social and interactive
Two Step Flow of Information
SOURCE or SENDER

OPINION LEADERS

USER or RECEIVER

feedbac
k
Perception
process

f
i
Source
l
[advertiser] message t
e
r

Channel
[Media]

Receiver
[audience]

f
i
l
t
e
r

Destination

Channel
[Word of Mouth]
F
ilters in the Communication P
rocess
•Noise
•Selective Attention
•Selective P
erception
•Selective R
etention
•Selective R
ecall

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