2. CONTENTS
Introduction
What is electronic
communication
Email
ISP email vs web-based email
Email addresses
Practical use of Email
Other modes of e-
communication
Social networking sites
Instant Messaging and Chat
applications
Netiquette
Netiquette and social
networking
Netiquette and email
Activity 3
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4. INTRODUCTION
• E-communication – all forms of
electronic communication
• Process by which computers and
other communication
devices(electronic media) are used
to exchange messages and/or
digital data
• Data like images, files, pictures
etcetera can be shared
• In order for E-communication to
occur an electronic devices is
needed
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6. EMAIL
• Messages which are instantly sent through
electronic means
• A formal means of communication and used
frequently in businesses.
• When the e-mail is sent, the receiver receives
it immediately.
• Time take for a reply may depend on the
receiver (not always immediate)
• E-mail will allow you to attach files to
messages
Practical use of email:
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7. EMAIL
To attach a file:
Practical use of email:
Attachments
• Click Attach icon
• A dialog box will
appear
• Locate the file,
click Open to
attach
• Click Send
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8. EMAIL
ISP email vs web-based email
Web-based email
•Accessed using a
web browser
anywhere where
internet access
•Must be online to
access account
•Free of charge
(might pay for
internet access)
ISP-based email
•Set up on local
computer or device
using appropriate
software
•Can be accessed
without being online
•Monthly ISP charge
plus internet access
cost
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9. OTHER MODES OF E-
COMMUNICATION
Social networking sites
Interactive websites where individuals and
organisations post their likes, dislikes,
photographs and activities for friends and
interested parties to read and respond to
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10. OTHER MODES OF E-
COMMUNICATION
Instant Messaging and Chat applications
• These applications occur in real time (different
to email)
• Many social networking sites offer instant
messaging
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11. 11
Instant messaging
• Instant messaging is an informal way of
communication
• Used to communicate with family, friends,
peers' etcetera.
• Instant messaging can be used to share
geographical data, pictures, files, audio
etcetera
• Emoticons are used when communicating
through instant messaging.
• When the message is sent either between
two people or a group, it is instantly
received, and a reply is instant (opposed to
e-mail). A conversation can occur back and
forth in the same time frame.
12. OTHER MODES OF E-
COMMUNICATION
Blog
• Blog updated regularly(daily/weekly) with news
and events
• Reads like a journal with most recent entry at
the top
• Not just personal – also used by businesses,
citizen journalists, etc.
• Viewers can like, share and comment on the
blog
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13. NETIQUETTE (Net +etiquette)
Netiquette and social networking
Use of good
manners and
showing respect
for other users
when using the
internet
Think before you post
…
• Would I be happy if this were
placed on a public poster?
• Would I be happy for e.g. my
parents or teacher to see
this?
• Is this the kind of
information that reflects who
I am?
• Would I be happy for a 13
14. NETIQUETTE
Netiquette and email
• Message must be clear and error-free
• Never type messages only in capital letters
• Files attached to a message must be viruses-
free
• Never be insulting in a message
If you wish to tease someone, use an
emoticon or emoji to show you are just
teasing
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;-)
15. NETIQUETTE
Netiquette and email
• Use emoticons and emojis only in informal
correspondence
• Never pass on chain mail, hoaxes or spam
• Large attachments – first contact recipient and
agree on a suitable method
• Be careful of passing on personal information
via email
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16. How has E-communication changed
the way we communicate?
• Communication is easier and more convenient/
saves time
• Communication can occur with people from
other countries from anywhere (breaks
diversity boundaries)
• Allows for social networking
• Employees can have work meeting through e-
communication and share files without being
physically present
• Communication can occur instantly.
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17. What are the positive’s and
negative's of using e-
communication?
How has e-communication
changes the way we
communicate?
How did people communicate in
the past?
Why is netiquette important?
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