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Racine brown portfolio 31 oct 18
- 1. Courtesy of Task and Purpose Tourism Seafood/Shipping Small Scale Enterprise Racine Marcus Brown, PhD: Research and Leadership Professional Leadership Qualitative Quantitative
- 3. 2000-2004 United States Marine Corps: Leading Marines and ensuring all needed training 2004-2006 University of South Carolina: MA, Anthropology; learning research tradecraft Professional Summary: Career Path So Far
- 4. 2007-2013 University of South Florida: PhD Applied Anthropology; developing SME on obesity in cultural context and on mixed- methods research 2010-2011 Anthro Movers: Small business to fund field research and develop business skills Professional Summary: Career Path So Far
- 5. 2014-2018 Department of Veterans Affairs: Project management, Secondary data analyses of from TBI Study 2018-Present Publishing Assistants, LLC: Consultant; SME on qualitative methods and writing; head of marketing Professional Summary: Career Path So Far
- 6. A Couple of Dragon Slaying Stories Immediate Post-9/11 Camp Security Operation Situation: The situation on Okinawa on 11 SEP 01 was chaotic due to the attacks in NY and DC and a typhoon that struck the island on 10 SEP 01. Task: Lead platoon through company security operation to safeguard a Marine Corps logistical base in case of follow-on attacks. Action: I used a systematic approach to prepare for and complete my platoon’s portion of this operation. While my platoon sergeant briefed the Marines in the platoon, I collected more coordinating information for the mission. The platoon relied heavily on ongoing training which I had directed and overseen to provide security in a safe and highly effective manner. When my platoon did security shifts, I rotated to all the posts to get eyes on the situation and ensure the Marines had everything they needed. I also ensured the Marines got adequate food and rest when not on shift. After three days, we made handed over security to local camp personnel and made an orderly return to our camp to conduct more training and await further orders. Result: The result was a successful security operation in which no major incidents or injuries occurred and the company received a verbal commendation on a job well done from the commander of the logistical base.
- 7. A Couple of Dragon Slaying Stories Dissertation Research Adjustments in the Field Situation: Despite best efforts, I was not getting sufficient numbers of interviews to make the target sample size. People I trusted informed me that my main problems stemmed from my not showing sufficient appreciation for respondents’ time and from distrust of outsiders because of a recent violent Incursion by members of a drug cartel. Task: Build better rapport with residents of the island of Roatán and collect the needed 80 interviews. Action: I adjusted my data collection strategy to better suit the needs and sensitivities of island residents. On the advice of my dissertation advisor, I hired respected community members as research assistant. Both of them advised me to make small gifts of food to show my appreciation of respondents’ time and they vouched for me that I was trustworthy and would safeguard confidentiality. Result: The result was a successful field research trip in which 81 interviews took place as part of a mixed-methods study which also yielded rich nutritional status data and several ethnographic vignettes based on detailed observations.
- 8. A Couple of Dragon Slaying Stories Leading a Manuscript on TBI and Obesity to Publication Situation: During my VA fellowship, I gained new topical expertise on the relationship between traumatic brain injury (TBI). I collaborated with the research team at the Tampa VA Medical Center site of a longitudinal study of TBI in Veterans. Task: Produce dissemination deliverables such as presentations, posters, and a peer-reviewed article in the journal Brain Injury. Action: I employed an approach balancing patience and persistence to meet the challenges of producing the manuscript with busy collaborators. Several prominent TBI researchers signed on and I divided analysis and writing responsibilities. I incorporated and edited contributions from the group over several rounds of writing and editing. I was polite but firm in reminding contributors of deliverables and deadlines. I completed a lengthy process to submit the article to Brain Injury. Result: An article accepted and published in Brain Injury. I received several congratulatory emails and a mention in the research newsletter for the Tampa VA Medical Center.
- 9. Awards Navy and Marine Corps Achievement Medal Awarded for superior performance of duties as a platoon leader and battalion training officer. Highlights include: • Post-9/11 base security operation • Major joint training operations with Japanese Ground Self Defense Force and Thai Royal Marines • Major research and composition contributions to a presentation on the terrorism threat posed by the Liberation Tigers of Tamil Eelam (LTTE) given to officers of the Regiment Early Career Poster Award This award was given by the Brain Injury Interdisciplinary Special Interest Group (BI-ISIG) of the American Congress of Rehabilitation Medicine (ACRM) for best poster by an early-career Investigator. Honors for this award included public recognition at the BI-ISIG business meeting and giving a five minute brief to ACRM leaders.
- 11. Sample Solution Boosting Sales by Capitalizing on a New Service Capability Situation: Between completing my PhD and starting at the VA, I had a survival job at a local Home Depot that included working in the delivery section. The store where I worked was part of a pilot program for same-day delivery of smaller loads; it was a major opportunity to boost store sales. Task: Convince the store management to hire an associate primarily dedicated to making same-day deliveries. Action: I conducted “hip pocket” research on customer response to the new program and concluded that adequate staffing would increase customer satisfaction by guaranteeing same-day delivery versus having to wait on deliveries until someone was available to deliver the items. I attended a “townhall” meeting and made a compelling case to the store manager to hire a dedicated same-day delivery associate. Result: The store hired a dedicated same-day delivery associate and significantly increased customer satisfaction and sales.
- 12. Sample Solution Optimizing a Telehealth Platform (Hypothetical) Situation: Company X is developing a new telehealth platform and wants to ensure it is user-friendly for clinicians and patients and still HIPPA compliant. Task: Assess the balance of usability and HIPPA compliance for the new telehealth platform. Action: Develop an evaluation plan that incorporates HIPPA compliance and a usability study. Coordinate with developers and test the platform security protections against HIPPA requirements. Conduct usability assessment using observations, focus groups, and card sorts of important features to the platform. Iterate to optimal usability. Re-check to ensure platform is still HIPPA compliant. Ship. Result: The new telehealth platform is HIPPA compliant, highly intuitive for clinicians and patients, and takes Company X’s profitability and brand to the next level.
- 13. Conclusion I am a seasoned leadership and research professional ready to take on new roles and challenges. I am actively seeking roles in user experience research, healthcare research and program development, or policy research and program development. My forte is gleaning important insights from complex or messy data to drive high-impact solutions. .