1. Rachelle A. McCoy
671 N. Pinon Rd, Star Valley, AZ, 85541
Cell phone (720) 301-1338
Email: ms.mccoy1983@gmail.com
QUALIFICATIONS:
• 10+ years Medical Assistant experience
• Dependable, Well organized, Self-driven, natural leader
• Skilled in all aspects of front and back office
• Familiar with phlebotomy and surgical techniques
• CPR, first aid training
• Great customer service skills, reliable and dependable
EDUCATION:
2013-current: West Coast Ultrasound Institute
2009-2010: Academy of Aesthetics, Arts and Science, Tempe Arizona
- Licensed through Arizona Board of Cosmetology
2008-2008: East Valley Institute of Technology, Mesa Arizona
2004- 2005: Pima Medical Institute, Mesa, Arizona
-Medical Assistant Certificate
1999-2002: Graduated, Desert Hills High School, Gilbert, Arizona
EMPLOYMENT:
06/2013- Present- Sonographer Student (Diagnostic Medical Sonography)-
West Coast Ultrasound Institute
• Use of GE machines
• Use of Accuson Machines
• Over 1800 hours of clinical time
• Familiar with vascular, carotid, abdomen, renal, pelvic, and thyroid protocols
10/20/12- 06/2013- Front Desk and Back Office Medical Assistant-
Pediatric Endocrine Associates
• Answering phones, Scheduling appointments
• Making Charts, Getting files and necessary information for patient charts
• Obtaining Vitals and reason for office visit
• Drawing blood, administering injections
• Triage Phone calls, refill authorized prescriptions
08/2011- 09/2012- Back Office Medical Assistant/Registration Representative –
Banner Pediatric Specialists, Glendale, Arizona
• Scheduling appointments, collecting monies
• Experience with EHR (NextGen), E-Prescribe
• Overall patient care, triage phone calls, prescription refills
• Obtaining prior authorizations for prescriptions or medical testing
• Informing patient of any lab or radiology results

2. 4/2008-04/2011- Back Office Medical Assistant-Warner Family Practice Chandler, Arizona
• EMR, E-Prescribe, Scheduling patient appointments
• Overall patient care, triage phone calls, handling patient call back and concerns
• EKG, PFT, vitals, injections/ vaccinations, blood draws
• Assisting with minor procedures and gynecological exams, using
sterile/nonsterile technique, suture removal
• Applying splints and wound dressings
• Informing patients of any lab or radiology reports, medication prior
authorization
08/2007- 04/2008- Back office Medical Assistant- Premier Family Care Chandler, Arizona
• EMR, E-Prescribe, Scheduling patient appointments, medical records
• Overall patient care, triage phone calls, handling patient call back and concerns
• EKG, PFT, vitals, injections/ vaccinations, blood draws
• Assisting with minor procedures and gynecological exams, using sterile/ non
sterile technique, suture removal
• Applying splints and wound dressings
• Informing patients of any lab or radiology reports, medication prior
authorization
06/2006-08/2007- Back Office Lead/ Medical Assistant- Concentra Gilbert, Arizona
• Checking patients in and out of office, answer phones
• Vitals, drug screening, breath alcohol testing, blood draws,
injections/vaccinations
• Medication dispensing
• Preparing and assisting with trauma patients and lacerations, minor procedures
• Working up DOT and regular physicals rooming
• Applying splints, wound dressings
• Ordering medical supplies, injections and medications.
04/2005- 06/2006 - Front Office Supervisor/ Medical Assistant –Express Care Mesa, Arizona
• EMR, Answer phones, Medical Records, Collect patients co pays, register patients
• Answer billing questions, assist and answer any questions that a patient might have in
front or back office
• Administer injections/vaccinations, draw blood, vitals, EKG, PFT
• Assisting with minor procedures and gynecological exams, using sterile/ non sterile
technique, suture removal
• Triage patient calls and concerns, inform patient of lab and radiology reports
• Handle patient complaints and concerns while dealing with them with respect.
References:
Dr. Tamara Zach: (718) 508-2024
Roger Scott PA-C: (509) 953-0879
Janet Hunter PA-C: (509) 9515059