1. SEBASTIAN J. ANN
Cell: (206) 841-8508  sebastianann485@ymail.com
MEDICAL ASSISTANT, IC60532684
MEDICAL ASSISTANT PHLEBOTOMIST, MAPC.PC.60568603
Certified Nursing Assistant.NC10025859
Patient-centered professional, offering flexible, efficient experience over 10 years in various areas of the medical field; such as
Certified Nursing Assistant, Resident Aide, Phlebotomist / Lab Support, Nutrition paired with an extensive customer service history.
EDUCATION, LICENSURE & CERTIFICATIONS
Medical Assistant DiplomaEverest College Renton, WA Graduated 2015
Phlebotomy Certification TrainingSeattle Vocational Institute Seattle, WA Renewed 2008
• Certified Nursing Assistant: NC10025859
• ASCP BOC Phlebotomy Skills and Education
• ASCP PBT Phlebotomy Technician: 35561
• CPR, AED and Basic First Aid
• 7 Plus hrs. Aids, OSHA, HIPPA Training
• Dementia, Mental Health Specialty Training
• Modified Fundamentals of Care Giving
• Valid Washington State Driver’s License
PROFESSIONAL WORK AND ACHIEVEMENTS AND ACCOMPLISHMENTS
Medical Assistant
• Roomed patients and measured vitals and charted with EMR system daily
• Preformed urinalysis and updated EMR, in addition to counting and destruction of medication
• Retrained in blood draws, immunizations, and various needle work
• Conducted new patient evaluations and assisted in basic medical procedures
• Faxed prescriptions, physiological referrals and then completed various administrative tasks from patients checking in/out to
scheduling and by confirming appointments by phone
• Teamwork and communication with physicians and front office team
Nursing Assistance / Resident Assistant/ Dietary Service / Food & Nutrition
• Processed, coordinated admissions and discharge documents, worked under supervision
• Contact precautions, infection control, sanitization of patient rooms, bathrooms, examination rooms
• Collections of specimens, such as urine, feces, sputum for output monitoring, unit and laboratory testing
• Monitored patients’ medications, food intake, dietary problem with daily charting and informed physicians as necessary
• Used medical equipment on a daily basis, such as EKGs, blood pressure and blander scans
• Providing accurate and thorough reporting of confidential information
• Monitored patients with addiction issues and problems within a treatment center
• Managed wide variety of basic functions, including sterilizing equipment and work stations, and transporting of patients
Customer Service
• Front desk customer service duties included greeting, proper phone etiquette, registering clients and patients
• Answered, transferred telephones calls, used computers for confidential patient and laboratory information
• Conferred with customers about products or services and entered orders
• Recorded customer interactions or transactions, documented details of inquiries, complaints, or comments, and actions taken
• Referred unresolved customer grievances to designated department staff for further investigation
Phlebotomy & Laboratory
• Performed 50 or more draws daily, using clean and sterile, syringes, multiple gauged needles and butterfly methods
• Validated patients identification with orders for laboratory work orders, using proper HIPPA procedures
• Requisition forms to correctly ID patients and labeled specimens against laboratory orders
• Properly disposed of all biohazard and contaminated blood and sharps materials, following state and federal policies
• Retrieved and archived laboratory specimens; promptly centrifuged blood samples and performed pouring off for testing
• Communicated with physicians and unit nurses when tests were completed or needed add on test or cancellations
• Worked Tube Station area, accessioning all incoming samples; answered telephones, looked up test results
EMPLOYMENT HISTORY AND VOLUNTEER SERVICES
Women’s AdvocateCatholic Community Services Seattle, WA 12/2014-Present
• Front desk customer service and monitoring of incoming residents and visitors, directing help to needed resources and shelters
• Assisting residents with daily living such as cooking and serving of meals, resolving issues and updating staff written log book
Medical Assistant Extern (206 hours) Seattle Pain Center Renton, WA 12/2014-01/2015

2. • Roomed patients, measured vitals and charting using the EMR system; Performed urinalysis and reported test results to the
physicians. Maintained proper HIPPA procedures by shredding sensitive and private information. Confirming patient ID and DOB
• Faxing of prescriptions and outside Doctor Referrals, test, charts and procedures.
Resident Aide ISeattle Indian Health Board, Thunderbird Treatment CenterSeattle, WA 09/2012-09/2014
• Front desk customer service duties; Greeting and processing of new incoming admissions and discharging of patients.
• Checking in patient belongings and lock up as well as orientations and tours of the property grounds.
• Monitoring and charting patients taking scheduled medications and reporting health issues to assigned counselors.
• Understanding when to make 911 calls and following correct protocols and reporting to on call Nurses and physicians.
• Setting up transportation for appointments and outings. Daily staff logging for each shift
• Kitchen staff support of food preparations and serving, updated staff to special patient dietary needs.
Office & Customer Service Volunteer Support Insurance Agency Seattle, WA 06/2010-12/2013
• Front desk customer service and greeting of customers, use of proper phone etiquette
• Faxing and filing of documents as well as shredding using HIPPA protocol.
Dietary Aide & Nutrition Services Queen Anne Health CareSeattle, WA 02/2012-02/2012
• Use of good customer service when delivering of meals and snacks, Daily food preparation and labeling and dating.
• Tray line service and preparation for meals to be delivered to residents, and performing of clean up duties.
Certified Nursing Assistant, Home & Mental Healthcare Provider COPESSeattle, WA 12/2010-01/2012
• Assisting with daily living needs such as medications, bathing and meal preparations and transportation companion.
Healthcare Technician/Phlebotomist & Laboratory Support Veterans Affairs HospitalSeattle, WA 06/2007-06/2010
• Performed 50 or more draws daily, using clean and sterile, syringes, multiple gauged needles and butterfly methods
• Validated patients identification with orders for laboratory work orders, using proper HIPPA procedures
• Requisition forms to correctly ID patients and labeled specimens against laboratory orders
• Retrieved and archived laboratory specimens; promptly centrifuged blood samples and performed pouring off for testing
• Communicated with physicians and unit nurses when tests were completed or needed add on test or cancellations
Nursing Hospital AssistantInpatient Psych Unit UW Medical CenterSeattle, WA 06/2006-12/2007
• Assisting new incoming admits with belongs and medication logging, daily vitals and charting. Collecting of specimens for
laboratory testing and results.
• Working together with the nursing staff performing and assisting patient procedures when needed.
• Assisting in daily living needs such as bathing, dressing and assisting with feeding if needed.
• Customer service and phone etiquette and unit tours and patient walks within and outside of hospital.
Residential Group Home CounselorCommunity House Mental Health Services CenterSeattle, WA 04/2005 -12/2006
• Assisting residents living with drug and alcohol issues as well as mental health and homeless while assisting residents
transitioning into permanent housing and other community programs.
• Monitoring and charting of residents daily scheduled medications.
• Food preparations and kitchen support, laundry services and transportation needs and appointments.
Phlebotomist/Laboratory SupportSwedish Providence Medical Center/Cherry Hill CampusSeattle, WA 09/2000-12/2005
• Providing blood draw within the hospital units as well as floating to the primary Clinics within the Jefferson Tower.
• Following all protocol as well as HIPPA and OSHA guidelines and patient privacy regulations.
• Operations of the Jefferson tower outpatient laboratory performing and fulfilling all doctors’ orders such as blood draws.
• Blood glucose and monitoring for expectant mothers, timed blood draws, blood time coagulant testing.
• Urine drug screen collection for outside employment.
• Collection and handling of other bodily fluids such as sputum, feces and collection of live male germ fluid for sperm analysis
testing.
Phlebotomist/Laboratory Support Puget sound Blood Center Seattle, WA 06/1999-09/2000
• As a Technician I my duties included front desk registration of new and regular incoming donors.
• Monitoring donors after they have given blood, performing vitals and charting as needed; as well as cookies and juice.
• Performing blood draw for donation purposes as well as therapeutic reasons and needs, such as upcoming surgeries and blood
issues.

3. • Performed screens for potential donors before allowing them to give blood to be sure I was providing a safe and healthy blood
draw experience for the donor patient.
• Other duties included stocking of laboratory supplies, keeping the laboratory need and clean at all times.
• Preforming STAT blood draws when paged by main laboratory.
Certified Nursing Assistant & Patient ServicesVirginia Mason Medical CenterSeattle, WA 08/1997-07/1999
• Managed wide variety of basic functions, including sterilizing equipment and work stations, and transporting of patients.
• Collections of specimens, such as urine, feces, sputum for output monitoring, unit and laboratory testing.
• Assisting in procedures such as after care for stent placement.
• Used medical equipment on a daily basis, such as EKGs, blood pressure and blander scans and daily blood sugar glucose testing.
• Processed, coordinated admissions and discharge documents while working close to the unit nurses
Phlebotomist/Laboratory Support Harborview medical CenterSeattle, WA 06/1998-03/1999
Worked closely with senior phlebotomist who helped in my training and fine tuning
• Performed Morning blood draws on the hospital units as well as outpatient blood draw.
• Followed HIPPA and OSHA guidelines when it came to patient privacy and information.
• Followed the protocol in patient specimen labeling and the delivering of specimens back to the laboratory.