2. < Company Overview
< 40 years of successful growth history
< A genuine regional player
< Largest Latin-American it services network
< What we do for our customers
< Comprehensive offering
< Strong customer base
< Case study
< Alliances with “world class vendors”
< Investment plan 2010-2012
< 2010-2012 acquisitions
< Competitive position in Latin America
< Opportunity to continue growing
< New datacenter infrastructure
< Innovative solutions
< Why SONDA
2
5. 5
< 40 YEARS OF SUCCESSFUL GROWTH HISTORY
IPO (2006)
Santiago Public Transportation payment automation (Transantiago)
Livestock traceability (Uruguay and Colombia)
Governmental Purchasing Solution (Chile, Colombia, Argentina,
Panama)
Acquisitions (2006-2009): Qualita in Mexico, Procwork in Brazil and
Red Colombia in Colombia.
Acquisitions (2010): Softeam, Telsinc and Kaizen(Brazil),
NextiraOne (Mexico), Ceitech (Argentina)
Corporate Cloud Computing
Acquisition of Quintec in Chile (2011)
Panamá Public Transportation Automation (Metrobus)
New Headquarter and Datacenter (Brazil), Acquisitions (2012): Pars and Elucid (Brazil)
Opening of new TIER III Certified – Mega Datacenter in Chile (2013)
CEEE Outsourcing Services in Brazil
CTIS acquisition in Brazil, the biggest acquisition done by SONDA
Foundation
Foundation (1974)
Joint Venture with Digital Equipment Corp.
First full outsourcing services contract
Applications for pension funds1974 - 1983
Applications for health insurance providers
Banking industry applications
First large systems integration project
Launching of our first ERP
1984 - 2005
Peru (1984) and Argentina (1986)
Ecuador (1990) and Uruguay (1994)
Traffic lights control system in Santiago and São Paulo
Solutions for pensions funds in Argentina and Peru
Banking projects in Indonesia, Thailand and Taiwan
Colombia (2000)
Mobile telephony projects in Brazil, Argentina and Paraguay
Brazil (2002), Costa Rica (2003) and Mexico (2004)
New Chilean identification system (Chilean Civil Registry)
2006
Regional
Consolidation
International
Expansion
6. < A GENUINE
REGIONAL PLAYER
6
México
Costa Rica
Panamá
Peru
Brasil
Chile
Uruguay
Argentina
Colômbia
Equador
USMM$1.448 Consolidated revenues 2014
7. 7
< LARGEST LATIN AMERICAN IT SERVICES NETWORK
7
→ +22.000 employees, out of which
more than 14,000 are based in Brazil
→ +80% staff dedicated to service
delivery
→ +1.000 SAP experts & consultants
→ +5.000 Customers from all industries
→ Multilanguage & Multicountry
Service Desks
8. 8
< LARGEST LATIN AMERICAN IT SERVICES NETWORK
8
→ +3000 Service Covered Cities
→ +20.000 professionals and
technicians.
→ +2.500.000 Service Desk tickets
solved every month
→ +450.000 devices under service on
the region.
→ +650.000 users utilizing SONDA
services on 10 countries+
10. < WHAT WE DO FOR OUR CUSTOMERS
10
→Comprehensive IT offerings
We are a comprehensive provider of IT solutions with wide experience in services for resolving
from the simplest needs through to the most complex, with a business focus aligned to our
clients’ strategies.
→IT Adoption Lifecycle
16. < STRONG CUSTOMER BASE
16
Our customers
are leading
companies in
their industries
More than 5,000
clients
throughout
Latin America
MANUFACTURING FINANCE/INSURANCE TELECOM & MEDIA RETAIL
HEALTH ENERGY & MINING SERVICES/UTILITIES PUBLIC SECTOR
17. < CASE STUDY
→Social Security Management Solution
A replicable business model
17
18. < CASE STUDY
→Public Transportation Payment Solution - Panama
A major IT Outsourcing contract
18
19. < CASE STUDY
→Reducing costs by intensive use of IT Services
SAP Outsourcing Services
19
20. < CASE STUDY
→ Implementing and supporting one the largest governamental networks
Cisco hardware and service provisioning and support
20
21. < CASE STUDY
→Strategic alliance with a leading Telco provider
Cisco hardware and services provisioning
21
22. < CASE STUDY
→Tax Management Application Suite
Direct and indirect tax calculations
22
26. < INVESTMENT PLAN 2010-2012
26
Six new companies acquired
New headquarters in Brazil
New datacenters construction
Enterprise Cloud Computing
Panama’s Implementation Project
Implementation of new systems integration projects in Latin
America
Strengthening the positioning in Brazil, expanding territorial
coverage and taking advantage of the new cycle of economic
expansion
New acquisitions in Brazil, Mexico, Colombia and other countries
with potential
Developing high value-added business lines throughout the
region
28. < OPPORTUNITY TO CONTINUE GROWING
28
Focus in medium and large size companies with a wide multi-brand offering
approach
Implement new Integration and IT Outsourcing solutions
Boost services with high value-added
Target high growth IT spending industries in the region
Increase wallet-share with strategic clients with high IT spending
Focus in LatAm with emphasis in Brazil, Mexico and Colombia, and
opportunistic approach in other regions
Enhance the client base, strengthen offerings and accelerate business
growth
Wide knowledge of the IT market and successful experience in acquiring
and integrating IT companies
$60
$65
$75
2013 2014 2015
US$
700mm
32. 3232
Phone: +55 (11) 3126 6000
Alameda Europa, 1206 - Tamboré
Santana de Parnaíba, BRASIL
www.SONDAIT.com.br
Editor's Notes
Solving business problems and needs through solutions based on Information Technology
Comprehensive offering, ranging from the delivery of infrastructure and support services to large-scale and complex systems integration projects and full IT outsourcing
PROJECTS & SYSTEMS INTEGRATION
- IT Large & Complex Project Integration
- Systems Integration
- Networks & Communications Integration and Consultancy
IT INFRASTRUCTURE SUPPORT
- Field Services
- Services Desk
- End User Smart Support
Mission Critical Software Specialists Support
MANAGED DEVICE SERVICES
- Managed PC Services
- Managed Printer Services
- Printing Outsourcing
- Managed Server Services
- Managed Network & Communications Services
Managed Video Services
PROFESSIONAL SERVICES
- T Consultancy & Architecture
Business Application Implementation & Consultancy
DATACENTER SERVICES
- SOC
- NOC
- Hosting
- Site Operations
- Contingency Site
ENTERPRISE CLOUD COMPUTING
- IaaS
- SaaS
- Private Cloud
- Hybrid Cloud
- Cloud Integration
- Business Continuity Services
- High Demand Web Services
CROSS MARKET SOLUTIONS
- CRM
- ERP (SAP – FIN700)
- BPM
- Business Intelligence
- Financing & Logistic Solution
- Foreign Trade Solution
Tax Management Suite
APPLICATION SERVICES
- Hosted Application Management
- Application management
- Consultancy & Implementation
- Application Outsourcing
- Functional Support
Technical Support
INDUSTRY SPECIFIC SOLUTIONS
- Healthcare
- Banking & Investment
- Manufacturing
- Government
- Transportation