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NATIONAL CONFERENCE & EXHIBITION 2014 
Managing Risk – Victoria’s Emergency Management Reform Agenda 
Tony Pearce, Inspector-General for Emergency Management 
Department of Justice - Victoria 
Platinum Sponsor 
Silver 
Sponsor 
Bronze Sponsor 
Risk Manager of the Year 
Award Sponsor 
Conference and Exhibition Partners
Inspector-General for Emergency Management 
Key Drivers for Reform 
Victorian Bushfires (Black Saturday) 
<2> 
7 February 2009 
Worst bushfires in Australian history 
• 173 people died 
• 500 injured 
• 2133 homes destroyed 
• 4000+ people displaced 
• Consequences significant and ongoing 
2009 Victorian Bushfires Royal Commission 
67 Recommendations
Inspector-General for Emergency Management 
<3> 
Selected VBRC Comments 
The Victorian Bushfires Royal Commission said: 
“…The commission does not consider that the flaws identified in connection with Black Saturday 
can be overcome simply by doing more of the same even if it is done better…” 
“….The commission considers that an organisational structure is needed to strengthen 
operational integration and establish a source of authority to ensure that change happens…” 
“….The community now rightly expects that the changes recommended will happen…”
Inspector-General for Emergency Management 
Key Drivers for Reform 
<4> 
Victorian Floods – September 2010 to 
February 2011 
Worst floods in Victorian history 
• One third of Victoria flood affected 
• Approximately $1.8b in damage 
• 3179 homes damaged 
• 647 arterial roads damaged 
• 2,876 local roads damaged 
• 49 railway bridges damaged 
• 68 road bridges damaged 
• Massive livestock and primary industry 
losses 
93 Recommendations
Inspector-General for Emergency Management 
Selected Victorian Flood Review Comments 
<5> 
The Victorian Flood Review said: 
“….The absence of any overarching policy framework or centralised operational control (except 
for fire hazards) results in a siloed, uncoordinated structure…” 
“….one of the major problems that should be addressed is the lack of a logical, hierarchical 
approach to all phases of emergency management…” 
“….The all hazards, all agencies philosophy of emergency management remains appropriate for 
Victoria. However this philosophy is not being effectively operationalised because of barriers 
in organisational culture, communication, coordination…” 
“…these shortcomings can only be overcome by the establishment of a central body that has the 
authority, capacity and capability to drive a program of major reform…”
Inspector-General for Emergency Management 
<6> 
Comrie observations 
Strategic Void Noodle Nation
Inspector-General for Emergency Management 
Major Themes from Inquiries 
• Strategic governance 
• Leadership 
• Community engagement 
• Interoperability 
• Inadequate strategic policy framework 
• Organisational culture 
• Non existent assurance mechanism 
• Planning regimes 
• Exercising and training 
<7>
<8> 
2009 Victorian 
Bushfires 
Royal 
Commission 
31 July 2010 
30 June 2011 
12 September 2012 
February 2011 
8 December 2011 
10 December 2012 
21 December 2012 
Inspector-General for Emergency Management 
The Road to Reform 
1 July 2014
Inspector-General for Emergency Management 
<9> 
What has Changed? 
• New legislation – Emergency Management Act 2013 
• New business structure – EMV, EMC, IGEM 
• New governance structure 
• New policy (i.e., recovery, land use planning) 
• New planning processes (i.e., IFMP to IEMP) 
• Higher community expectations 
• Government highly focused on emergency management 
• Cross agency and government department collaboration 
• Private and public sector engagement has increased 
• Community engagement strategies introduced
Inspector-General for Emergency Management 
<10> 
The new Governance Structure 
Every community emergency is potentially a political emergency, therefore 
how can we ensure that we actually address both needs? 
How does our decision making potentially impact on political objectives? 
How do we identify the drivers that impact on political decision making during 
emergencies? 
General discussion around ECM participants views and thoughts.
Inspector-General for Emergency Management 
<11> 
The new Business Structure 
Emergency Management Victoria 
Emergency Management 
Commissioner 
Director Risk & 
Resilience 
Chief Executive Officer EMV 
Director Capability 
& Response 
Director Relief & 
Recovery 
Director Strategy & 
Investment 
Director Legal Policy & 
Executive Services 
Director Corporate Support 
Services 
Executive Office 
Inspector-General for Emergency Management 
Inspector-General for 
Emergency Management 
Executive Office 
Deputy Inspector-General 
Monitoring 
Manager Policy, Strategy 
and Communications 
Deputy Inspector-General 
Evaluation and Review 
Secretary 
Department of Justice
Inspector-General for Emergency Management 
Role of the State Crisis and Resilience Council 
• Acts as the peak crisis and emergency management advisory body in Victoria 
responsible for providing advice to the Minister in relation to - 
(a) Whole of government policy and strategy for emergency management in 
<12> 
Victoria; and 
(b) The implementation of that policy and strategy. 
• SCRC membership 
Secretary of each government department 
Chief Commissioner of Police 
Emergency Management Commissioner 
CEO Emergency Management Victoria 
CEO Municipal Association of Victoria 
Inspector-General for Emergency Management (observer)
Inspector-General for Emergency Management 
Role of Emergency Management Victoria 
• Coordinate Whole of Victorian Government 
Emergency Management policy development 
• Advise Minister on Emergency Management 
<13> 
policy 
• Implement Emergency Management reform 
initiatives given to it by the Minister 
• Monitor agency implementation of the SCRC 
Strategic Action Plan 
• Liaise with the Commonwealth on Emergency 
Management 
• Support the Emergency Management 
Commissioner to perform role.
Inspector-General for Emergency Management 
Role of Emergency Management Commissioner 
• Coordinating response to major emergencies 
(includes ensuring appropriate control arrangements are in place) 
• Managing the State Control Centre 
• Giving Minister/Government timely and accurate advice on major 
<14> 
emergencies 
• Managing the consequences of major emergencies 
• Coordinating recovery activities 
• Setting operational standards and procedures
Inspector-General for Emergency Management 
IGEM – two primary legislative objectives 
• s.62 (a) provide assurance to the government and the 
community in respect of emergency management 
arrangements in Victoria 
• s.62 (b) foster continuous improvement of emergency 
<15> 
management in Victoria 
Department of Justice 
Inspector-General for 
Emergency Management
Inspector-General for Emergency Management 
IGEM – two key legislative functions 
• s.64(1) (a) develop and maintain a monitoring and 
assurance framework for emergency management, 
including outcome measures, against which the capacity, 
capability and performance of the emergency 
management sector is to be assessed 
• s.64(1) (b) undertake system-wide reviews, including 
reviewing the emergency management functions of 
responder agencies and Departments in relation to the 
monitoring and assurance framework 
<16>
Inspector-General for Emergency Management 
<17> 
Delivering on the objectives 
Provide Assurance 
• Monitoring and Assurance Framework 
• System-wide reviews, assessments and evaluations (staged/reactive) 
• Identifying opportunities for improvement – across entire EM spectrum 
• Specific monitoring / investigation and reporting - ESTA 
• Monitoring and reporting on performance implementation 
Foster Continuous Improvement 
• Create a culture of continuous improvement throughout the sector 
• Create and promote forums and systems for shared knowledge and experience 
• Support lessons identified becoming lessons learned 
• Reinforcing the safe learning environment – not about blame
NATIONAL CONFERENCE & EXHIBITION 2014 
Thank you. 
Platinum Sponsor 
Silver 
Sponsor 
Bronze Sponsor 
Risk Manager of the Year 
Award Sponsor 
Conference and Exhibition Partners

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Managing Risk – Victoria’s Emergency Management Reform Agenda

  • 1. NATIONAL CONFERENCE & EXHIBITION 2014 Managing Risk – Victoria’s Emergency Management Reform Agenda Tony Pearce, Inspector-General for Emergency Management Department of Justice - Victoria Platinum Sponsor Silver Sponsor Bronze Sponsor Risk Manager of the Year Award Sponsor Conference and Exhibition Partners
  • 2. Inspector-General for Emergency Management Key Drivers for Reform Victorian Bushfires (Black Saturday) <2> 7 February 2009 Worst bushfires in Australian history • 173 people died • 500 injured • 2133 homes destroyed • 4000+ people displaced • Consequences significant and ongoing 2009 Victorian Bushfires Royal Commission 67 Recommendations
  • 3. Inspector-General for Emergency Management <3> Selected VBRC Comments The Victorian Bushfires Royal Commission said: “…The commission does not consider that the flaws identified in connection with Black Saturday can be overcome simply by doing more of the same even if it is done better…” “….The commission considers that an organisational structure is needed to strengthen operational integration and establish a source of authority to ensure that change happens…” “….The community now rightly expects that the changes recommended will happen…”
  • 4. Inspector-General for Emergency Management Key Drivers for Reform <4> Victorian Floods – September 2010 to February 2011 Worst floods in Victorian history • One third of Victoria flood affected • Approximately $1.8b in damage • 3179 homes damaged • 647 arterial roads damaged • 2,876 local roads damaged • 49 railway bridges damaged • 68 road bridges damaged • Massive livestock and primary industry losses 93 Recommendations
  • 5. Inspector-General for Emergency Management Selected Victorian Flood Review Comments <5> The Victorian Flood Review said: “….The absence of any overarching policy framework or centralised operational control (except for fire hazards) results in a siloed, uncoordinated structure…” “….one of the major problems that should be addressed is the lack of a logical, hierarchical approach to all phases of emergency management…” “….The all hazards, all agencies philosophy of emergency management remains appropriate for Victoria. However this philosophy is not being effectively operationalised because of barriers in organisational culture, communication, coordination…” “…these shortcomings can only be overcome by the establishment of a central body that has the authority, capacity and capability to drive a program of major reform…”
  • 6. Inspector-General for Emergency Management <6> Comrie observations Strategic Void Noodle Nation
  • 7. Inspector-General for Emergency Management Major Themes from Inquiries • Strategic governance • Leadership • Community engagement • Interoperability • Inadequate strategic policy framework • Organisational culture • Non existent assurance mechanism • Planning regimes • Exercising and training <7>
  • 8. <8> 2009 Victorian Bushfires Royal Commission 31 July 2010 30 June 2011 12 September 2012 February 2011 8 December 2011 10 December 2012 21 December 2012 Inspector-General for Emergency Management The Road to Reform 1 July 2014
  • 9. Inspector-General for Emergency Management <9> What has Changed? • New legislation – Emergency Management Act 2013 • New business structure – EMV, EMC, IGEM • New governance structure • New policy (i.e., recovery, land use planning) • New planning processes (i.e., IFMP to IEMP) • Higher community expectations • Government highly focused on emergency management • Cross agency and government department collaboration • Private and public sector engagement has increased • Community engagement strategies introduced
  • 10. Inspector-General for Emergency Management <10> The new Governance Structure Every community emergency is potentially a political emergency, therefore how can we ensure that we actually address both needs? How does our decision making potentially impact on political objectives? How do we identify the drivers that impact on political decision making during emergencies? General discussion around ECM participants views and thoughts.
  • 11. Inspector-General for Emergency Management <11> The new Business Structure Emergency Management Victoria Emergency Management Commissioner Director Risk & Resilience Chief Executive Officer EMV Director Capability & Response Director Relief & Recovery Director Strategy & Investment Director Legal Policy & Executive Services Director Corporate Support Services Executive Office Inspector-General for Emergency Management Inspector-General for Emergency Management Executive Office Deputy Inspector-General Monitoring Manager Policy, Strategy and Communications Deputy Inspector-General Evaluation and Review Secretary Department of Justice
  • 12. Inspector-General for Emergency Management Role of the State Crisis and Resilience Council • Acts as the peak crisis and emergency management advisory body in Victoria responsible for providing advice to the Minister in relation to - (a) Whole of government policy and strategy for emergency management in <12> Victoria; and (b) The implementation of that policy and strategy. • SCRC membership Secretary of each government department Chief Commissioner of Police Emergency Management Commissioner CEO Emergency Management Victoria CEO Municipal Association of Victoria Inspector-General for Emergency Management (observer)
  • 13. Inspector-General for Emergency Management Role of Emergency Management Victoria • Coordinate Whole of Victorian Government Emergency Management policy development • Advise Minister on Emergency Management <13> policy • Implement Emergency Management reform initiatives given to it by the Minister • Monitor agency implementation of the SCRC Strategic Action Plan • Liaise with the Commonwealth on Emergency Management • Support the Emergency Management Commissioner to perform role.
  • 14. Inspector-General for Emergency Management Role of Emergency Management Commissioner • Coordinating response to major emergencies (includes ensuring appropriate control arrangements are in place) • Managing the State Control Centre • Giving Minister/Government timely and accurate advice on major <14> emergencies • Managing the consequences of major emergencies • Coordinating recovery activities • Setting operational standards and procedures
  • 15. Inspector-General for Emergency Management IGEM – two primary legislative objectives • s.62 (a) provide assurance to the government and the community in respect of emergency management arrangements in Victoria • s.62 (b) foster continuous improvement of emergency <15> management in Victoria Department of Justice Inspector-General for Emergency Management
  • 16. Inspector-General for Emergency Management IGEM – two key legislative functions • s.64(1) (a) develop and maintain a monitoring and assurance framework for emergency management, including outcome measures, against which the capacity, capability and performance of the emergency management sector is to be assessed • s.64(1) (b) undertake system-wide reviews, including reviewing the emergency management functions of responder agencies and Departments in relation to the monitoring and assurance framework <16>
  • 17. Inspector-General for Emergency Management <17> Delivering on the objectives Provide Assurance • Monitoring and Assurance Framework • System-wide reviews, assessments and evaluations (staged/reactive) • Identifying opportunities for improvement – across entire EM spectrum • Specific monitoring / investigation and reporting - ESTA • Monitoring and reporting on performance implementation Foster Continuous Improvement • Create a culture of continuous improvement throughout the sector • Create and promote forums and systems for shared knowledge and experience • Support lessons identified becoming lessons learned • Reinforcing the safe learning environment – not about blame
  • 18. NATIONAL CONFERENCE & EXHIBITION 2014 Thank you. Platinum Sponsor Silver Sponsor Bronze Sponsor Risk Manager of the Year Award Sponsor Conference and Exhibition Partners