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Welcome To My
Presentation
Topic Is Going To Be Presented
“Training & Development Practices of
Zaara Jeans & Knitwear Ltd.”
PREPARED BY
Khaled Alam Chowdhury
Id no: 12131101094
Intake: 29th
Program: BBA
SUPERVISED BY
Mr. Md. Johirul Islam
Assistant Professor and Chairman
Department of Management
Bangladesh University of Business & Technology (BUBT)
INTRODUCTION
This report is prepared as an internship report which is a mandatory for successful
completion of BBA program under Bangladesh University of Business and Technology
(BUBT) and which aims to reflect the professional view of real world working
environment.
Objectives of the Study
Broad objective
“To analyze the Training and
Development Practices of Zaara
Jeans & Knitwear Ltd.”
Specific objectives
To identify the process of training
need assessment of Zaara Jeans &
Knitwear Ltd.
To describe the training methods
followed by Zaara Jeans (Pvt.) Ltd.
To describe the areas where they
give training.
Objectives of the Study (Cont’d)
Specific objectives
To identify the opinions of employees of Zaara Jeans (Pvt.) Ltd.
To recommend suggestions for further development of training and
development practices of Zaara Jeans (Pvt.) Ltd
Methodology of the Study
There are some point we should have taken a look
Research Design
Population
Sampling method
Sample size
Sampling Plan
Questionnaire Design
Data Analysis
Limitations of the study
Inadequate data
Lack of record
Lack of experiences
COMPANY OVERVIEW
 Zaara Jeans & Knitwear Ltd. is in corporate with the leading
manufacturing & exporter in the global RMG sector
 Year of Establishment 2012
 100% Export Oriented Woven& knit Garments Industry
Quality policy
 Product quality is ensured with the practice of advanced technology and company’s
inclination towards meeting their buyer’s satisfaction with competitive price.
 They follow the traffic system for better quality.
 Arco UK
 Koton
 REWE
 Conviple Itali
 AWG
 NKD
 Splash
 Real SB
 Hunter UK
 New Yorker
 Loft
Their Buyer
Product Category
Men’s Ladies Boy’s Kids any kind of Woven & Knit Items- Basic Denim Pant,
Bermuda shorts, Denim Vest Jacket, Flees sweat shirt, Ladies Men’s any kinds of
Fancy Woven Trouser, Cargo, Chino, Outer wear Like Hoody, Padding Jacket, Woolen
Coat & All kind of ladies fancy wash & design also
Organizational structure
THEORETICAL ASPECTS
Definition OF Human Resource Management
HRM is the process of acquiring, retaining, terminating, developing and properly
using the human resources in an organization
According to R. W. Griffin, “Human Resource Management is the set of
organizational activities directed at attracting, developing and maintaining an effective
workforce”.
Functions of Human Resource Management
Acquisition function
Two steps involved in acquisition process:
Recruitment: Recruitment is a process by which organizations locate and attract
individuals to fill job vacancies.
Selection: Selection is a process of measurements, decision, making and
evaluation.
Functions of Human Resource Management
(Cont’d)
Training and developing
After selecting and recruiting individuals in the right position of the
organization the next function is to train and develop them, so that they
can become efficient employees
Motivation
After training and developing the employees the HR manager should
stimulate them to work well. For example, Company can give the employees
some compensation and benefit package
Functions of Human Resource Management
(Cont’d)
Maintenance
For maintaining the people HRM should go for some method of providing
a safe and healthy work place, labor relation & collective bargaining.
Definition of Training
Organized activity aimed at imparting
information and/or instructions to
improve the recipient's performance
or to help him or her attain a
required level of knowledge or skill.
Objectives of Training
• Increase job satisfaction and morals among employees
• Increase employee motivation
• Increase efficiencies in processes, resulting in financial gain
• Increase capacity to adopt new technologies and methods
• Increase innovation in strategies and products
• Enhance company image, e.g., conducting ethics training
• Risk management, e.g., training about sexual harassment, diversity training
Training & Development Practices of
Zaara Jeans & Knitwear Ltd
Training Policies of Zaara Jeans & Knitwear
Ltd
• At the beginning of the calendar year, The HR department prepared the
training budgets for all the departments and gets it approved by the higher
authorities.
• A training schedule prepared for each employee
• The training sessions would be conducted either in-house or by external
faculty
• Based on department specific training programs conducted with the help of
the respective department heads.
Procedure of training needs assessment by
Zaara Jeans & Knitwear Ltd.
• Identifying Training Needs
Collect information
Analyze information
Develop a training plan
• Personal analysis: It is a process for determining whether employees need
training, and whether employees are ready for training.
Procedure of training needs assessment by
Zaara Jeans & Knitwear Ltd.(Cont’d)
• Organizational Analysis: Organizational analysis involve determining the
business appropriateness of training, given the company’s business strategy
• Analysis of job Requirement: Zaara Jeans’s analysis job requirement for
training by finding the job responsibilities
Areas of Training
Training Types
• On the Job Training:
On-the-job training gives employees motivation to
start the job. Some reports indicate that people
learn more efficiently if they learn hands-on,
rather than listening to an instructor
Training Types (Cont’d)
Methods of ‘On the Job Training’
• Job Instruction: In this type of training a sequence of instructional
procedures used by the trainer to train employees while they work in their
assigned job.
• Job Rotation: Job rotation is also calls cross-training method. This method
requires an individual to learn several different jobs in a work unit or
department and perform each for a specified time period.
Training Types(Cont’d)
• Off the Job Training:
Off-the-job training gives employees motivation to be the perfect one.
Some reports indicate that people learn more freely when it’s come with
pleasure.
Methods of ‘Off he Job Training’
• Class room training: Zaara Jeans usually provides the off-the-job training
and also determines where the training would take place
Training Types(Cont’d)
• Video Presentation: At the end of training held video presentation where a
trainee represent their presentation.
• Conferences & Seminars: Under this method, group discussions, exchange
of ideas and opinions take place
• Lecture method: In this method trainer represent the oral presentation of
information by a subject matter expert to a group of listeners
Analysis & Findings
Questionnaire Analysis
A questionnaire survey has been
conducted on 20 executive level
employees. So the total sample
size is 20
The Training & Development process of
Zaara Jeans is as good as needed
15%
55%
10%
15%
5%
Strongly agreed Agreed Not sure Disagreed Strongly DisagreedInterpretation:
Above the graph shows that 15% respondent responses agreed strongly that the training &
development process of Zaara Jeans & Knitwear Ltd. is good as needed whereas 5% of the
total respondents’ responses it is not good at all. 10% of the respondents is not sure about
the T&D practices of Zaara Jeans
The training polices of your organization is
Satisfactory
30%
45%
10%
5%
10%
Strongly agreed Agreed Not sure Disagreed Strongly Disagreed
Interpretation:
Above the graph shows that 30% of the total respondents’ response they are highly
satisfied with the T & D practices of Zaara Jeans & Knitwear Ltd on the other hand only
10% of the total respondents’ response they are highly dissatisfied with the T & D
practices of the company.
The resource personnel are really specialist for
conducting the training program of Zaara Jeans
15%
35%
5%
30%
15%
Strongly agreed Agreed Not sure Disagreed Strongly DisagreedInterpretation:
The above graph stated that 35% respondent are agreed about resource personnel skill for
conducting training program whereas 15% are strongly opposed about the quality of the
personnel.
Sufficient materials are provided at the training
program of Zaara Jeans (Pvt.) Ltd.
30%
40%
10%
15%
5%
Strongly agreed Agreed Not sure Disagreed Strongly Disagreed
Interpretation:
The above graph, it is seen that most of the employees were agreed with the statement.
That is 30 % were strongly agreed, 40% respondents agreed & 5% strongly disagreed with
the statement.
“Training & development program is a routine
activity to develop employees”
15%
65%
5%
10%
5%
Strongly agreed Agreed Not sure Disagreed Strongly DisagreedInterpretation:
From the above graph, it is seen that most of the employees agreed with the statement.
That is 65 % agreed with the statement that Training & development program is a
routine activity to develop employees
Availability of feedback system is found in this
company
10%
20%
5%
50%
15%
Strongly agreed Agreed Not sure Disagreed Strongly Disagreed
Interpretation:
From the graph, it is seen that most of the employees disagreed with the statement.
That is 50% of the employees disagreed, 20% employees agreed
Training can bring change in your quality of
performance
60%
35%
0%5%0%
Strongly agreed Agreed Not sure Disagreed Strongly Disagreed
Interpretation:
From the graph, it is identified that all of the employees agreed with the statement that
training can bring change in quality of performance except 5% of the employees as they
want something more like financial incentives with the T & D practices.
Major Findings
Major Findings
Depending on the analysis of the questionnaire, the following findings can be
drawn
According to the executive level employees’ statement, the training and
development process of Zaara Jeans & Knitwear Ltd is as good as they
needed.
Almost 75% of the executive level employees is satisfied with the training
and development policies of the company.
Major Findings(Cont’d)
Though the employees are satisfied with the T & D policies, this analysis
identifies that the resource personnel hired by the company are not specialist
enough to conduct the training session.
In the training and development program, the trainees are provided with
sufficient materials by Zaara Jeans & Knitwear Ltd.
In the company, the feedback system should be enriched as according to the
most of the employees feedback system is not as available as it should be.
Conclusion &
Recommendations
Conclusion
The Training process of the employees and organization
are quite satisfactory. However, if the identified areas of
deficiencies are treated with care, then there are chances
that the Training environment will better and from
training both side will improve more.
Recommendations
Zaara Jeans & Knitwear Ltd should hire resource personnel who
are expert in case of giving training and development.
Though the training materials are provided sufficiently, trainer
should ensure the practice of the employees by themselves.
No action will be flourished without having a good feedback and
monitoring system. So they must ensure feedback system among
different division in the company.
My presentation

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My presentation

  • 2. Topic Is Going To Be Presented “Training & Development Practices of Zaara Jeans & Knitwear Ltd.”
  • 3. PREPARED BY Khaled Alam Chowdhury Id no: 12131101094 Intake: 29th Program: BBA SUPERVISED BY Mr. Md. Johirul Islam Assistant Professor and Chairman Department of Management Bangladesh University of Business & Technology (BUBT)
  • 5. This report is prepared as an internship report which is a mandatory for successful completion of BBA program under Bangladesh University of Business and Technology (BUBT) and which aims to reflect the professional view of real world working environment.
  • 6. Objectives of the Study Broad objective “To analyze the Training and Development Practices of Zaara Jeans & Knitwear Ltd.” Specific objectives To identify the process of training need assessment of Zaara Jeans & Knitwear Ltd. To describe the training methods followed by Zaara Jeans (Pvt.) Ltd. To describe the areas where they give training.
  • 7. Objectives of the Study (Cont’d) Specific objectives To identify the opinions of employees of Zaara Jeans (Pvt.) Ltd. To recommend suggestions for further development of training and development practices of Zaara Jeans (Pvt.) Ltd
  • 8. Methodology of the Study There are some point we should have taken a look Research Design Population Sampling method Sample size Sampling Plan Questionnaire Design Data Analysis Limitations of the study Inadequate data Lack of record Lack of experiences
  • 10.  Zaara Jeans & Knitwear Ltd. is in corporate with the leading manufacturing & exporter in the global RMG sector  Year of Establishment 2012  100% Export Oriented Woven& knit Garments Industry
  • 11. Quality policy  Product quality is ensured with the practice of advanced technology and company’s inclination towards meeting their buyer’s satisfaction with competitive price.  They follow the traffic system for better quality.
  • 12.  Arco UK  Koton  REWE  Conviple Itali  AWG  NKD  Splash  Real SB  Hunter UK  New Yorker  Loft Their Buyer
  • 13. Product Category Men’s Ladies Boy’s Kids any kind of Woven & Knit Items- Basic Denim Pant, Bermuda shorts, Denim Vest Jacket, Flees sweat shirt, Ladies Men’s any kinds of Fancy Woven Trouser, Cargo, Chino, Outer wear Like Hoody, Padding Jacket, Woolen Coat & All kind of ladies fancy wash & design also
  • 16. Definition OF Human Resource Management HRM is the process of acquiring, retaining, terminating, developing and properly using the human resources in an organization According to R. W. Griffin, “Human Resource Management is the set of organizational activities directed at attracting, developing and maintaining an effective workforce”.
  • 17. Functions of Human Resource Management Acquisition function Two steps involved in acquisition process: Recruitment: Recruitment is a process by which organizations locate and attract individuals to fill job vacancies. Selection: Selection is a process of measurements, decision, making and evaluation.
  • 18. Functions of Human Resource Management (Cont’d) Training and developing After selecting and recruiting individuals in the right position of the organization the next function is to train and develop them, so that they can become efficient employees Motivation After training and developing the employees the HR manager should stimulate them to work well. For example, Company can give the employees some compensation and benefit package
  • 19. Functions of Human Resource Management (Cont’d) Maintenance For maintaining the people HRM should go for some method of providing a safe and healthy work place, labor relation & collective bargaining.
  • 20. Definition of Training Organized activity aimed at imparting information and/or instructions to improve the recipient's performance or to help him or her attain a required level of knowledge or skill.
  • 21. Objectives of Training • Increase job satisfaction and morals among employees • Increase employee motivation • Increase efficiencies in processes, resulting in financial gain • Increase capacity to adopt new technologies and methods • Increase innovation in strategies and products • Enhance company image, e.g., conducting ethics training • Risk management, e.g., training about sexual harassment, diversity training
  • 22. Training & Development Practices of Zaara Jeans & Knitwear Ltd
  • 23. Training Policies of Zaara Jeans & Knitwear Ltd • At the beginning of the calendar year, The HR department prepared the training budgets for all the departments and gets it approved by the higher authorities. • A training schedule prepared for each employee • The training sessions would be conducted either in-house or by external faculty • Based on department specific training programs conducted with the help of the respective department heads.
  • 24. Procedure of training needs assessment by Zaara Jeans & Knitwear Ltd. • Identifying Training Needs Collect information Analyze information Develop a training plan • Personal analysis: It is a process for determining whether employees need training, and whether employees are ready for training.
  • 25. Procedure of training needs assessment by Zaara Jeans & Knitwear Ltd.(Cont’d) • Organizational Analysis: Organizational analysis involve determining the business appropriateness of training, given the company’s business strategy • Analysis of job Requirement: Zaara Jeans’s analysis job requirement for training by finding the job responsibilities
  • 27. Training Types • On the Job Training: On-the-job training gives employees motivation to start the job. Some reports indicate that people learn more efficiently if they learn hands-on, rather than listening to an instructor
  • 28. Training Types (Cont’d) Methods of ‘On the Job Training’ • Job Instruction: In this type of training a sequence of instructional procedures used by the trainer to train employees while they work in their assigned job. • Job Rotation: Job rotation is also calls cross-training method. This method requires an individual to learn several different jobs in a work unit or department and perform each for a specified time period.
  • 29. Training Types(Cont’d) • Off the Job Training: Off-the-job training gives employees motivation to be the perfect one. Some reports indicate that people learn more freely when it’s come with pleasure. Methods of ‘Off he Job Training’ • Class room training: Zaara Jeans usually provides the off-the-job training and also determines where the training would take place
  • 30. Training Types(Cont’d) • Video Presentation: At the end of training held video presentation where a trainee represent their presentation. • Conferences & Seminars: Under this method, group discussions, exchange of ideas and opinions take place • Lecture method: In this method trainer represent the oral presentation of information by a subject matter expert to a group of listeners
  • 32. Questionnaire Analysis A questionnaire survey has been conducted on 20 executive level employees. So the total sample size is 20
  • 33.
  • 34. The Training & Development process of Zaara Jeans is as good as needed 15% 55% 10% 15% 5% Strongly agreed Agreed Not sure Disagreed Strongly DisagreedInterpretation: Above the graph shows that 15% respondent responses agreed strongly that the training & development process of Zaara Jeans & Knitwear Ltd. is good as needed whereas 5% of the total respondents’ responses it is not good at all. 10% of the respondents is not sure about the T&D practices of Zaara Jeans
  • 35. The training polices of your organization is Satisfactory 30% 45% 10% 5% 10% Strongly agreed Agreed Not sure Disagreed Strongly Disagreed Interpretation: Above the graph shows that 30% of the total respondents’ response they are highly satisfied with the T & D practices of Zaara Jeans & Knitwear Ltd on the other hand only 10% of the total respondents’ response they are highly dissatisfied with the T & D practices of the company.
  • 36. The resource personnel are really specialist for conducting the training program of Zaara Jeans 15% 35% 5% 30% 15% Strongly agreed Agreed Not sure Disagreed Strongly DisagreedInterpretation: The above graph stated that 35% respondent are agreed about resource personnel skill for conducting training program whereas 15% are strongly opposed about the quality of the personnel.
  • 37. Sufficient materials are provided at the training program of Zaara Jeans (Pvt.) Ltd. 30% 40% 10% 15% 5% Strongly agreed Agreed Not sure Disagreed Strongly Disagreed Interpretation: The above graph, it is seen that most of the employees were agreed with the statement. That is 30 % were strongly agreed, 40% respondents agreed & 5% strongly disagreed with the statement.
  • 38. “Training & development program is a routine activity to develop employees” 15% 65% 5% 10% 5% Strongly agreed Agreed Not sure Disagreed Strongly DisagreedInterpretation: From the above graph, it is seen that most of the employees agreed with the statement. That is 65 % agreed with the statement that Training & development program is a routine activity to develop employees
  • 39. Availability of feedback system is found in this company 10% 20% 5% 50% 15% Strongly agreed Agreed Not sure Disagreed Strongly Disagreed Interpretation: From the graph, it is seen that most of the employees disagreed with the statement. That is 50% of the employees disagreed, 20% employees agreed
  • 40. Training can bring change in your quality of performance 60% 35% 0%5%0% Strongly agreed Agreed Not sure Disagreed Strongly Disagreed Interpretation: From the graph, it is identified that all of the employees agreed with the statement that training can bring change in quality of performance except 5% of the employees as they want something more like financial incentives with the T & D practices.
  • 42. Major Findings Depending on the analysis of the questionnaire, the following findings can be drawn According to the executive level employees’ statement, the training and development process of Zaara Jeans & Knitwear Ltd is as good as they needed. Almost 75% of the executive level employees is satisfied with the training and development policies of the company.
  • 43. Major Findings(Cont’d) Though the employees are satisfied with the T & D policies, this analysis identifies that the resource personnel hired by the company are not specialist enough to conduct the training session. In the training and development program, the trainees are provided with sufficient materials by Zaara Jeans & Knitwear Ltd. In the company, the feedback system should be enriched as according to the most of the employees feedback system is not as available as it should be.
  • 45. Conclusion The Training process of the employees and organization are quite satisfactory. However, if the identified areas of deficiencies are treated with care, then there are chances that the Training environment will better and from training both side will improve more.
  • 46. Recommendations Zaara Jeans & Knitwear Ltd should hire resource personnel who are expert in case of giving training and development. Though the training materials are provided sufficiently, trainer should ensure the practice of the employees by themselves. No action will be flourished without having a good feedback and monitoring system. So they must ensure feedback system among different division in the company.