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Keeping Your Single Stream Clean
Education Prior to Roll Out
Advantages of Single Stream
The 3 Cs
1. Capacity-less recycling being thrown out
2. Convenience-no lugging bins/wet recycling
3. Cleanliness-streets are cleaner. Recycling not
blowing around.
Getting Public Support
The Fourth C- Contamination (must
be taken seriously)
 Let the Mayor or City Manager know the stakes-(Fines
from recycling plant and lost revenue)
 Let them know you goal is to clean up the stream not
to issue fines
 Clear and simple instructions for residents
 Media can be a productive way to disseminate
information
Top Down Implementation
Radio Interview
 Very effective at answering questions
 Can be used as a template for customer service or
Mayors office
 Keep residents informed
 Residents do talk to each other
 Collect information using community group meetings
and customer service
Post a FAQ Online
 Pick tools with clear pictures and less text
 Keep message direct and simple
 Items that will be less likely to be thrown
out(Magnets, Calendar etc.)
Effective Educational Tools
Plastic Bags The #1 Offender
 We had 68 left in a single day when first started
 We left app. 200 for the month of November 2014-less
than 10 per day
 We service app. 20,000 residential units per week for
recycling
 We have a set out rate of 75%
Leaving Behind Contaminated Carts
Contamination needs to
be caught before it
goes into the recycling
truck
Stopping Contamination

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Greg superneau ksscmrc

  • 1. Keeping Your Single Stream Clean
  • 3. Advantages of Single Stream The 3 Cs 1. Capacity-less recycling being thrown out 2. Convenience-no lugging bins/wet recycling 3. Cleanliness-streets are cleaner. Recycling not blowing around. Getting Public Support
  • 4. The Fourth C- Contamination (must be taken seriously)
  • 5.  Let the Mayor or City Manager know the stakes-(Fines from recycling plant and lost revenue)  Let them know you goal is to clean up the stream not to issue fines  Clear and simple instructions for residents  Media can be a productive way to disseminate information Top Down Implementation
  • 7.  Very effective at answering questions  Can be used as a template for customer service or Mayors office  Keep residents informed  Residents do talk to each other  Collect information using community group meetings and customer service Post a FAQ Online
  • 8.  Pick tools with clear pictures and less text  Keep message direct and simple  Items that will be less likely to be thrown out(Magnets, Calendar etc.) Effective Educational Tools
  • 9.
  • 10. Plastic Bags The #1 Offender
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.  We had 68 left in a single day when first started  We left app. 200 for the month of November 2014-less than 10 per day  We service app. 20,000 residential units per week for recycling  We have a set out rate of 75% Leaving Behind Contaminated Carts
  • 16. Contamination needs to be caught before it goes into the recycling truck Stopping Contamination