There are many software testing engagement models that can be utilized.Outsourcing of software testing services is witnessing double digit growth rate. So is this trend towards outsourcing software testing the right solution for you? Here are some key factors that may help you to figure that out!
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2. Outsourcing is gaining popularity
| There are many software testing engagement
models that can be utilized. A report from
Research and Markets informs readers that
“outsourcing of software testing services is
witnessing double digit growth rate”, and also
discussed some of the pure play software
testing market leaders. QualiTest is proud to
say that we made the list!
| In fact, the analysts also foresee that the
global pure-play software testing services
market will grow at a CAGR of 15.90% over the
period 2014-2019. This is a huge change from
the economic recession, when the majority of
companies were relying on in-house testing.
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3. Is outsourcing the way to go?
| So is this trend towards outsourcing software testing the right solution for you?
| Here are some key factors that may help you to figure that out!
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5. Greater
Staffing
Pool
| One of the greatest benefits to outsourcing is that it does not
require the staff to be on hand within the company which has a lot
of positive implications for a business
| You aren’t weighed down by the talent pool surrounding your
office
| Working with groups in another area of the world may mean
having access to professionals with skill sets different than those
within driving distance of your home office
| There’s also the possible financial savings of outsourcing to an area
where taxation and employee pay is low
| If your company is based in an area where such things are a
concern
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6. Enhanced
Testing
Processes and
Better Quality
| Using an external company also helps with achieving better quality
in your software
| Because they usually employ testers who are experts in a wide
variety of software testing methodologies and philosophies
| Opening up your projects to many possible testing techniques at
little extra cost to you
| Outsourcing your testing will also give you exposure to
independent points of view
| And a lack of in-house bias for certain aspects of your system is
provided by a fresh pair of eyes and testers unfamiliar with the
product
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7. Business Assurance
| In an article about “Enabling Differentiation in
Application Testing Services“, Gartner says,
“The business side of an organization is
gaining more influence in decisions about
technology and analytics. This is also evident
in testing. As part of that trend, there is
greater expectation that testing services will
be more linked to business process
effectiveness. Looking at testing beyond an
individual application, the ability to tie testing
requirements to business process
effectiveness becomes very relevant.”
| To align with this requirement, many
outsourced software testing companies are
attempting to meet these business assurance
needs
| In fact, these business assurance needs are
something that is a part of QualiTest’s focus in
the upcoming years
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8. Outsourcing vs In-house
| The decision to outsource versus employ an in-house testing team is one which
depends greatly on a company’s specific situation
| It’s impossible to give an algorithm by which every company should decide which
approach to use
| Of course there are also companies that wouldn’t benefit from outsourcing
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10. Culture
Barriers
| If you’re outsourcing off-shore, there’s plenty of reason to worry
about things like:
| Language barriers
| Time zones
| Work mentalities
| Different ethics
| These can hinder productivity for in-house developers
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11. Perceived
Lack of
Control
| Many companies are also uncomfortable with the lack of
managerial control that comes from outsourcing
| As the project can suffer without their direct oversight
| Similarly, employing in-house testers also shortens the
communication chain
| Improving communication between developers
| But also between Managers
| And of course QA professionals as well
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12. Security
Concerns
| Another consideration is security
| If your system is comprised of sensitive information, outsourcing
may not be the best option
| This is all to say nothing of the concern over things like taking jobs
away from your local economy
| And the bad press associated with it, which has been discussed ad
nauseam by plenty of media outlets in the past few years
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13. Advantages of In-house Testing
| There are also advantages to employing your own in-house team for testing
| The first and most obvious is the ease of communication between departments
| having a test team in the same office as the developers avoids the aforementioned
confusion with time zones or language barriers
| There’s also the bias that testers will have for the products they test
| There’s a component of pride to an in-house testing team
| Since their company’s name is attached to the product they’re testing, they might be
more thorough in their testing than an outsourced contractor
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14. Disadvantages of In-house Testing
| Downsides, though, are the costs associated with this method
| particularly due to the aforementioned aspects, such as staffing:
| Finding,
| Hiring
| And training
| Your own team of testers from the potentially-limited talent pool surrounding your
office
| As well as overhead
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15. The Algorithm is a lie
| The decision to outsource versus employ an in-house testing team is one which
depends greatly on a company’s specific situation
| It’s impossible to give an algorithm by which every company should decide which
approach to use
| It’s also possible to use either or both depending on the specific project you’re
undertaking
| A small group of in-house testers can work with an outsourced company while working
on one product, and choose one or the other for the next
| However, whatever choice you make should only come after careful consideration of
the pros and cons
| As well as the effect they could have on your internal teams and their respective
projects
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