Outsoucing Company In Philippines: When you outsource to a reliable service provider, you not only save on overhead expenses, but you also, in most cases, get the opportunity to increase productivity. Making the most of the time zone differences and the work schedule flexibility of outsourced employees let you do this.
1. Outsourcing: Dealing with the
Disadvantages
• Hiring an independent firm to manage some
processes or tasks for your company,
particularly the non-core tasks, is really a cost-
effective solution as hundreds of companies
around the world have already discovered.
When you outsource to a reliable service
provider, you not only save on overhead
expenses, but you also, in most cases, get the
opportunity to increase productivity. Making the
most of the time zone differences and the work
schedule flexibility of outsourced employees let
you do this.
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2. Outsourcing: Dealing with the
Disadvantages
• There are many other benefits: you gain access
to the best talents, the latest technology and
information, and best practices. But you should
know that there are disadvantages, too. These
disadvantages don’t have to discourage you or
dissuade you from offshoring. You can actually
use these as a starting point to gain more
information on outsourcing and find the best
ways to leverage the advantages and take out or
lessen the effects of the disadvantages.
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3. Outsourcing: Dealing with the
Disadvantages
• Disadvantage:
• One of the disadvantages is maintaining
adequate management and control over
the offshore employees.
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4. Outsourcing: Dealing with the
Disadvantages
• How to deal:
• The geographical distance between you and your outsourced team,
the differences in time zones and, consequently, your schedules,
and the infrequent to nearly zero chance for face to face
communication contribute to issues on management and control
over your outsourced staff. The good news is that technology is on
your side. There are office machines, equipment, software, and
hardware that you can use to make sure that you are constantly in
touch with your staff. An even better solution, which should go
together with regular communication with your outsourced
employees, is building a performance monitoring strategy. You can
create this strategy with your service provider. The goal is not just
monitor staff productivity but also to maintain and motivate top level
staff performance and to keep employee morale high.
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5. Outsourcing: Dealing with the
Disadvantages
• Disadvantage:
• Another disadvantage is exposing some
parts of your business to a third party firm.
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6. Outsourcing: Dealing with the
Disadvantages
• How to deal:
• That’s the reality of hiring a BPO firm – you will have to
trust a third party to manage some company information
and processes. But when you think about it, it’s not much
different, really, from hiring people to be your, for
example, in house accountants. You will be trusting
employees with company information. So the solution is,
when hiring employees, outsourced or in house, you
should have a solid hiring process. In the case of in
house employees, you should have a sound recruitment
strategy.
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7. Outsourcing: Dealing with the
Disadvantages
• How about with outsourced employees? First,
you should make sure that you only do business
with a reliable and trustworthy BPO firm. Before
hiring a service provider, make sure you have
already checked if it has a good track record.
Find out if the firm has been in business for a
good number of years and has zero to very few
negative feedback from past clients. Or if you
are eyeing a relatively new firm, check if it has
topnotch management and staff.
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8. Outsourcing: Dealing with the
Disadvantages
• You should also find out if the outsourcing firm is
well regarded in its industry. Find out, too, if the
third party firm can guarantee that your company
information will remain secure and confidential
and how they will accomplish this. Keep your
company protected from malicious use of your
company’s system, confidentially breach, and
other similar ways that some of the
vulnerabilities of your business may be taken
advantage of.
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9. Outsourcing: Dealing with the
Disadvantages
• Aside from that, make sure that your
contract with the BPO firm includes
confidentiality agreements and, if needed,
a non-compete clause.
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10. Outsourcing: Dealing with the
Disadvantages
• Aside from that, make sure that your
contract with the BPO firm includes
confidentiality agreements and, if needed,
a non-compete clause.
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