1. Cover Letter
Priya Pathak
4/1 Shani Gali Juni Indore
Madhya Pradesh – 452001
Contact No. +91-7389319195
Email-id: - priya.pathak1919@gmail.com
[01.08.2016]
To
The
Human Resource Manager
Indore Madhya Pradesh
Re: - Back SupportOfficer
Dear Hiring Manager,
Kindly accept this application from a talented and capable applicant whowishes to apply as a Back Support
Officer.
I am self-motivated,friendly and enjoy being in an officeenvironment. I consider myself to be an enthusiastic
person whoperforms all officetasks to the highest standard and within given timescales. My core strengths
include, but are not limited to:
 Competent level with Microsoftoffice.
 Provenelectronic diary management skills.
 Good telephone manner and client interface skills.
 Able to confidently communicate to senior level staff.
With my present employer I provide comprehensive secretarial and administrative support to colleagues and
assist in the smooth and efficient running of the office.Iam responsible forall aspects of the day to day
running of the filing, copying, report writing, and invoicing jobs. My other duties include receiving and
handling telephone enquiries, dealing with queries and providing general information about the company.
I am able to prioritise my workload and respond to frequently changing demands, all in all I consider myself
to be highly qualified in all those competencies that you want froma candidate.
In closing I would like to thank youfor yourconsideration, and I lookforwardto discussing the possibilities
with youin greater detail in the near future.
Yours sincerely,
PriyaPathak

2. Priya Pathak
4/1 Shani Gali Juni Indore, Mobile No. +91- 7389319195
Madhya Pradesh – 452001 E-mail:- priya.pathak1919@gmail.com
Claims Coordinator/Executive
I have Master Degree (Computer Science) with 9+ years of Experience as a Claims Coordinator/Executive.
Comprehensive knowledge of insurance regulations, processes and guidelines, Extensive knowledge of
medical billing, health claims and processing insurance claims, In-depth knowledge of medical coding and
medical terminology, Familiar with major computer applications and the Internet, Possess sound oral and
written communication skills, Skilled in handling multiple task and has the ability to work under pressure
Right now I am looking to work for a company where study support is offered along with career progression
opportunities and a good working environment.
PROFESSIONAL STRENGTHS INCLUDE
 Advanced knowledge of insured and self-funded healthcare products
 Effectiveanalytic skills aimed at providing judicious claims settlements
 Deep understanding of maintaining meaningful relationships with clients and insurance companies
Strong knowledge of communicating insurance claims education to clients
 In depth knowledge of medical terminology aimed at providing accurateinformation to clients and
insurance companies
EDUCATION
Master of Science (Computer Science)
Makhanlal Chaturvedi National University of Journalism and Communication -2015
Postgraduate Diploma in Computer Applications
Makhanlal Chaturvedi National University of Journalism and Communication -2013
Bachelor of Science
Devi Ahilya Vishwavidyalaya, Indore -2011
PROFESSIONAL EXPERIENCE
Since07 May 2012 to07 May 2016 –workingwith MedsaveHealthcare(TPA) Ltd asaClaims Coordinator/
Executive
RESPONSIBILITIES:-
 Lookafterbackofficeworkandreceptionalso.
 Collectionof properdocumentsrequiredfortheclaimprocessing.
 Lookafterreimbursementandcashlessclaims.
 Enterthe claimsdataintosoftware.
 Get fileprocessedby theMedicalOfficer.
 Scanand uploadthe fileon thesoftware.
 Solvethequeries of thecustomersrelatedto cardsand claims.
 Send query lettertothe customersfortherequireddocuments.
 CoordinatewithRegionalOffice&HeadOffice.
 Follow upwithanapplicantfordocuments.
 Keep recordof filesondaily basis.
 OperatingComputerand Internet,receivingandreplyingemails.

3.  Answeringphonecalls.
 Administrativesupportforalldataentry on daily basiswithMS Excel.
 Ability toworkina dynamic environmentandunderpressure situations.
PERSONAL DETAILS
FathersName : Mr. Harish Pathak
Dateof Birth : 19th December1990
Nationality : Indian.
Language Known : English,Hindi,Marathi
Hobbies : ListeningMusic,Learning new things,Net Surfing.
DECLARATION:-
I certify thatalltheinformationaboveiscorrectandreferencesareavailableif they areneededhoping thatmy
experiencewillbeusefultoyou.
Date:- 01.08.2016
Place:-Indore (PriyaPathak)