1. PRIMA LINNET CONCESSO/MENEZES
India
Direct: +91-7350010665; +918806663665
Email: primz002@gmail.com
Seeking a challenging and responsible role in luxury organization, to utilize the skill
set acquired in my past associations with luxury firms. Looking for highly involved role
in new market to help enhance my skills while contributing to the organization
immensely.
Skill Overview
Admin Skills : Organizational skills, Government Compliance, Gaming Operations ,Gaming
regulations , Project Management, HR Management, conflict resolution, training and development,
customer service, grievance solving.
Gaming skills : Scheduling ,American Roulette, Black jack, Fun 21(Spanish Blackjack), Face up
Blackjack, Three Card Poker, Caribbean Stud Poker, Texas Hold’em Poker, House texas, Mini –
Baccarat, Indian Flush & 7up 7down
Professional Experience
1) Organization: Delta Corp Ltd ,
Period : March 2008 - Till Date
Designation : Casino Adminstator ( Scheduler )
Reporting to : General Manager
Period Position
Mach 2008 - March 2009 Dealer -1
April 2009 - March 2010 Dealer -3
April 2010 - March 2011 Dealer-Inspector / Scheduler
April 2011 - March 2012 Inspector 1 / Scheduler
April 2012 - March 2013 Inspector 2/ Scheduler
April 2013 - March 2014 Casino Scheduler / Assistant Pit Manager
April 2014 - Till Date Casino Administrator
Present Job Responsibilities as Casino Scheduler :
 Establishing and smooth operation of Scheduling Department.
 Scheduling for all Table Games and Poker Dealers/ Floor Supervisors/Pit Managers
 Preparing the memorandum - work on leave, and amendments
 Checking, recording and reporting staff’s daily attendance, leave applications and Medical
reports to Casino Manager.
 Coordinating training with Training Manager for improving skill sets.

2.  Monitoring operation’s, man power and skills requirement, Preparing in advance man power
headcounts and requirements for coming weeks/ tournaments.
 Assisting General manager for the set-up of Deltin Casino’s. ( 100 tables )
 Monitor the table areas for any play which could have a major impact on the revenue of the
Casino and ensure that the integrity of the game is not compromised by either a Guest or a
member of staff.
 Perform a complete audit of a Cashier bank and Main bank as necessary, thus clarifying that the
funds therein have been accurately recorded and are in agreement with imp rest amounts and
complete confidentiality.
 Perform revenue counts as instructed by Casino management, i.e. soft count; stacker and /or coin
counts.
 Participate in day to day operational needs as deemed necessary by the Casino Management.
 Possess a sound working knowledge of the Gaming Manual.
As a Casino Administrator :
 Update payroll system in lieu with HR with new hires, terminations, pay increments, transfers,
employee information updates, deductions, EPF adjustments, tax changes, leaves of absence
 Assist with HR issues within the casino, dealing and conducting disciplinary procedures,
recruitment and interviewing.
 Dealing with all Personal Files and Inductions
 Responsible for purchasing, invoicing and payments.
 Arrange appropriate complimentary beverages for Guests.
 Report any discrepancies or incidents of a doubtful nature to the Casino Manager.
 Refer any dispute or argument concerning a Guest to the immediate Supervisor.
As a Casino Dealer/Supervisor/Manager :
 Possess a sound working knowledge of the Gaming Manual.
 Deal all games to correct gaming procedures as laid down in the Gaming Manual.
 Deal games in a non-intimidating, friendly and professional manner.
2) Organization : Star Cruises Ltd.
a) Period : Nov 2003 to December 2005
Designation : Cruise Staff (Social Host)
Reporting to : Cruise Director
Primary Job Responsibilities:

3.  Hosting Activities on board for Passengers.
 Conducting various Game Shows, Bingo’s etc
 Creating new monthly Themes and activities.
 As an Acting Supervisor: Scheduling staff Roster, Daily Reports, Weekly Reports , Incident/
Accident Reports etc
b) Period : Jan2006 to December 2007
Designation : ISM Coordinator
Reporting to : Captain
Primary Job Functions
 Filing of all ship crew certificates, Scheduling crew for safety drills.
 Updating the Polices & Procedures and book-keeping of all the P&P’s of all Onboard
departments
 Making the Minutes of various meetings and termination cases on aboard.
 Sending of ISPS Pans, tracking of working hours of the deck & engine crew.
 Co-ordination Deck & Engine Staff Travel Visa etc
 Scheduling shifts and Maintaining IT contract of Environmental staff, D&E staff etc, liaising with
Staff Captain for Disciplinary Warnings, etc.
 Maintaining & Preparing various Reports (Weekly/ Accident/Incident Monthly )
Educational Qualification
 Diploma in Electronics & Communication from S.N.M Polytechnic Moodbidri
 Pre University College (Equivalent to10+2) Karnataka Education Board
 Secondary School Leaving Certificate (Equivalent to S.S.C.) Karnataka Education Board
Additional Acquired Courses:
 STCW’95 Courses (PST, PSSR, FFFP,BFA) acquired from Fr. Agnel Maritime Academy Verna
Goa.
 “BASIC HOSPITALITY COURSE” acquired from Transcon Training Academy Mumbai.
 Crowd Management & Crisis Management course completed onboard, Star Cruises Malaysia.
 Responsible Gaming and Secret of Customer Service Course also attended with Deltin Group.
Achievements

4.  Letter Of Commendation issued on 29/02/2004 by Tawfik Ayyad, Hotel Manager (Super Star
Leo)
 Letter Of Commendation issued on 16/10/2005 by Stieve Aron, Hotel Manager (Super Star
Libra)
 Letter Of Commendation issued on 28/01/2006 by Stieve Aron, Hotel Manager (Super Star
Libra)
 Letter Of Commendation issued on 22/09/2006 by Max Driver, Hotel Manager (Super Star Libra)
 Achiever of the Month for 2008, 2010 and 2012 Deltin Group
 Achiever of the Year for Outstanding performance 2013 Deltin Royale
Other Information
Languages – English & Hindi
Personal Skills
 Excellent Communication & Interpersonal Skills.
 People’s person & Excellent Team Player.
 Ability to work under pressure/deadlines.
 Passionate – ‘fire in the belly attitude, ‘can-do’ attitude.
 Safe Keeper of confidential matters & company secrets.
PERSONAL DETAILS
 Age : 32 years
 Date Of Birth : 20th
June 1983
 Passport Number : P 1991131
 C.D.C Number : 35840, bahamas
 Height : 5.4’3
 Weight : 52 kgs
 Marital Status : married.
 Spouse : Prinson Nuemen Menezes
 Religion : Roman Catholic
Permanent Address : JMJ House, Silver Gate, Kulshekar Post, Mangalore -575005
REFERENCES ON REQUEST
DECLARATION
I hereby declare that the details furnished above are true to the best of my knowledge and belief.
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Prima Concesso